Buick Regal Complaints

3,261 consumer complaints on file.

#11398766March 2, 2021
POWER TRAIN
MY 2013 BUICK REGAL VIN:[XXX] IS HAVING ONE OF THE 3 RECALL ISSUES THAT YOU HAVE LISTED. ISSUE #13V173, MY CAR WILL NOT START AND THE BATTERY IS LOSING POWER. I REPLACE THE BATTERY AND WAS INFORMED THAT THE BATTERY IS GOOD AS WELL AS THE ALTERNATOR BUT WHEN I TOOK MY CAR TO BUICK, I WAS TOLD IT WAS THE GENERAL CONTROL MODULE. UNFORTUNATELY, THE NHTSA DOES NOT HAVE MY VIN LISTED AS ONE OF THE AFFECTED 2013 REGAL MODELS BUT IN MY OPINION, IT SHOULD BE LISTED. I AM ATTACHING A SCREENSHOT OF THE PART AND REPAIR LISTED FOR MY VEHICLE. THE PART IS $929 TO REPLACE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396872February 18, 2021
UNKNOWN OR OTHER
EXCESSIVE ENGINE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396597February 17, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EVERY TWO WEEKS HE WOULD CHECK THE ENGINE OIL LEVEL. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL WAS TOPPED OFF. THE VEHICLE WAS NOT DIAGNOSED. COCHRAN BUICK GMC OF ROBINSON (5200 CAMPBELLS RUN RD, PITTSBURGH, PA 15205, (877) 338-4077) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395682February 11, 2021
WHEELS
REAR PASSENGER TIRE WENT OUT OF BALANCE TO SUCH A DEGREE THAT THE ENTIRE CAR WAS RATTLING, MIRRORS SHAKING, AT HIGHWAY SPEEDS. VIBRATION VISIBLE TO OBSERVERS OUTSIDE AND FOLLOWING THE VEHICLE. AFTER MULTIPLE ATTEMPTS TO BALANCE THE MECHANIC REMOVED THE TIRE FROM THE WHEEL AND FOUND THAT THE "QUITE RUNNING FOAM" HAD SEPARATED FROM THE INSIDE OF THE TIRE. REMOVING FOAM SOLVED THE ISSUE. ABOUT A MONTH LATER FRONT PASSENGER TIRE WENT OUT OF BALANCE, AGAIN, NOTICEABLE AT HIGHWAY SPEEDS. NOT WILLING TO RISK BEING STRANDED AWAY FROM HOME, I HAVE NOW PERSONALLY PAID, WITH SOME RELIEF FROM GM, TO HAVE ALL FOUR TIRES REPLACED WITH NON-QUIET RUNNING TIRES. I DID A QUICK SEARCH, AND IF YOU LOOK AT THE FIRST COMMENT IN THIS "HOW TO REPAIR" ARTICLE YOU WILL SEE OTHERS HAVE HAD THIS PROBLEM TOO. HTTPS://GM-TECHLINK.COM/?P=8677
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394581February 3, 2021
AIR BAGS, SEAT BELTS, SUSPENSION
AIR BAG SYSTEM KEEPS COMING ON THE DEALER SAYS IT'S MY FAULT AND THEY CAN'T DO NOTHING ABOUT IT I HAVE A KID AND IT'S NOT SAFE MY AIRBAG CAN DEPLOY ANYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394261February 2, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MY VEHICLE BATTERY WILL NOT HOLD A CHARGE AFTER SEVERAL REPLACEMENT BATTERIES THE VEHICLE BATTERY IS COMPLETELY DRAINED OVERNIGHT AND WILL NOT START. I MUST GET A BOOST WITH CABLES OR THE BATTERY HAS TO BE COMPLETELY RECHARGED OR REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389053January 20, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388893January 19, 2021
EXTERIOR LIGHTING
WATER SEEMS TO BE LEAKING IN HEADLIGHTS, CAUSING BLOWOUT HEADLIGHT HID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387360January 10, 2021
ENGINE, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
07/25/2021 STARTED THE MOTOR, IN STATIONARY IN PERSONAL DRIVEWAY, IN IDLE IT BEGAN TO PUFF THICK WHITE SMOKE FROM THE TAIL PIPE AND EXHAUST MANIFOLD IN THE ENGINE COMPARTMENT. TURNED ENGINE OFF WITHIN 15 SECONDS OF STARTING THE ENGINE. LEFT VEHICLE OFF FOR 24 HRS, AND TRIED TO TURN THE MOTOR BACK ON AND THE ENGINE SEIZED AND WOULD NOT CRANK OVER. TRIED 3-5 ADDITIONAL TIMES TO START ENGINE, WITH THE SAME OUTCOME. SINCE THIS OCCURENCE VEHICLE HAS BEEN LEFT UNDRIVEABLE AND STILL REMAINS IN PERSONAL DRIVEWAY. RECALL NUMBER: 240412
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386220January 3, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ENGINES STARTED TO PUTTER. THEN ENGINE POWER REDUCED CAME ON. CAR DIED THEN THE SERVICE STABILITRAK CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385294December 28, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
HEADLIGHT KEEPS BURNING OUT. IT HAS BEEN REPLACED 5 TIMES ALSO DRIVER SEAT HEATING WORKS FOR 1 MIN AND TURNS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384503December 22, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
EVERY TIME I TURN ON MY LEFT OR RIGHT TURN SIGNAL IT SHORTS OUT.... TOOK TO A MECHANIC AND HE DID SOME RE WIRING AND IT WORKED FOR A LITTLE BIT THEN STARTED TO HAPPEN AGAIN.... I DON'T WANT TO SPEND A BUNCH OF MONEY ON IT ANYMORE. WHAT SHOULD I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384103December 18, 2020
POWER TRAIN, STEERING, VISIBILITY/WIPER
STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384104December 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384109December 18, 2020
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383487December 15, 2020
EXTERIOR LIGHTING
I PURCHASED A CPO 2017 BUICK REGAL SPORTS TOURING EDITION ON 11/13/2020. ON 12/12/2020 I TOOK IT TO GET WASHED AT A HAND CARWASH AS I DO WITH ALL MY VEHICLES. I HAD TO WAIT FOR MY REAL LICENSE PLATE TO ARRIVE AS THE PAPER/TEMP ONE WOULD HAVE BEEN RUINED. AFTER THE CAR WAS FINISHED, I NOTICED THAT THERE WAS A SUBSTANTIAL AMOUNT OF CONDENSATION WITH IN MY PASSENGER SIDE HEADLAMP. AFTER ARRIVING HOME, I RESEARCHED AND FOUND THIS IS A KNOWN ISSUE THAT HAS BEEN GOING ON FOR APPROX. 10 YEARS WITH THESE SPECIFIC VEHICLES. I WENT AND LOOK AT THE CAR AGAIN AND FOUND THERE TO BE A CRACK IN THE HOUSING WHICH APPEARS TO ME TO BE A MANUFACTURING DEFECT. THIS IS MOST DEFINITELY A SAFETY HAZARD AS MY RESEARCH SHOWS THAT IT HAS BEEN BLOWING PEOPLES BALLAST AND BULB CAUSING A DANGEROUS SITUATION FOR BOTH DRIVER, PASSENGER AND OTHERS AROUND INCLUDING PEDESTRIANS. IT ALSO SHOWS THAT WIRES WITH THESE HEAD ASSEMBLIES HAVE BEEN MELTING MAKE IT MORE LIKELY AS A POTENTIAL FIRE HAZARD. I CHECK THE DRIVER SIDE AS WELL AND IT APPEARS TO BE ON THE VERGE OF CRACKING AS WELL AS THE PICTURES SHOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378434December 8, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL 4 POWER WINDOW MOTORS DO NOT WORK. THEY ALL FAILED WITHIN 6 MONTHS OF EACH OTHER. I CHECKED ON YOU TUBE AND FOUND THAT ALMOST ALL BUICK REGALS HAVE THIS PROBLEM OF POWER WINDOW MOTORS BREAKING. THERE ARE HUNDREDS OF COMPLAINTS ON YOU TUBE ALONE FOR THIS ISSUE. I BELIEVE THIS IS PROOF THAT THE POWER WINDOW MOTORS ARE DEFECTIVE AND PROBABLY MADE THIS WAY TO FORCE OWNERS TO MAKE EXPENSIVE REPAIRS. I AM ASKING YOU TO FORCE BUICK TO RECALL THEIR REGAL MODELS AND HAVE THE WINDOW MOTORS REPAIRED AT BUICK'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377514December 2, 2020
EXTERIOR LIGHTING
FAULTY HEADLAMP ALLOWING WATER TO ACCUMULATE AND SHORT OUT BALLAST. THIS IS A $1300 PART THAT SHOULD NOT BE GOING OUT LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377289December 1, 2020
ELECTRICAL SYSTEM
THE FIRST TIME THE CAR STALLED WAS AS I WAS APPROACHING THE STOP SIGN.IT STALLED AND THE DASH LIGHT ALL CAME ON. I WAS ABLE TO RE-START IT AFTER PUTTING IT IN PARK. IT THEN HAPPENED AGAIN THE SAME AS BEFORE I GOT HOME. THE NEXT DAY IT DROVE NORMAL FOR AWHILE THEN AS I WAS STARTING IT UP AGAIN IT STARTED WITH A NOISE AND THE LIGHTS ON THE DASH A LIT UP AGAIN. IT SEEMED TO RUN NORMAL AGAIN. BUT A BIT LATER AS I WAS SLOWING DOWN TO MAKE A TURN INTO A PARKING LOT IT STALLED AGAIN. I BROUGHT IT INTO AN INDEPENDENT AUTOMOTIVE GARAGE AND THEY HOOKED UP TO THEIR TESTER AND COULD NOT FIND ANYTHING ABNORMAL WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377135November 30, 2020
POWER TRAIN
WHEN DRIVING TO THE GROCERY STORE ONE DAY THE CAR WASN'T ACCELERATING PROPERLY. WHEN O LEAVE THE STORE THE CAR WON'T MOVE WHEN IN REVERSE, THE ENGINE WILL REV BUT NO MOVEMENT. GOT THE DIAGNOSTIC DONE AND WITH LESS THEN 59000 MILES MY TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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