Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10819398January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE MALFUNCTION AND THE ENGINE POWERING DOWN INDICATOR ILLUMINATED. THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE STARTED BUT THE ENGINE MALFUNCTION INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,739.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819403January 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819435January 11, 2016
ENGINE
I NOTICED A FEW WET SPOTS UNDER THE VEHICLE, BUT I COULDN'T ESTABLISH WHERE IT WAS COMING FROM. ON 25/NOV/2015 WHILE I WAS DRIVING, THE VEHICLE'S TEMPERATURE GAUGE SUDDENLY WENT UP, FOLLOWED BY "ENGINE OVERHEAT" MESSAGE AND ALARM. I WAS ON A LONG BRIDGE IN A CONSTRUCTION AREA, AND I WAS FORCED TO STOP ON THE SIDE IN A VERY DANGEROUS LOCATION. I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE IT WAS DISCOVERED THAT THERE WAS ABSOLUTELY NO COOLANT REMAINING. THE SHOP MECHANIC ADDED MORE COOLANT WITH A DYE AND LET IT RUN IN ORDER TO FIND OUT WHERE IT WAS LEAKING FROM. THERE WAS NO LEAK AT ALL. I WAS TOLD TO DRIVE HOME AND COME BACK THE NEXT DAY FOR A CHECK. I WENT BACK THE NEXT DAY, AND THERE WAS NO SIGN OF LEAKAGE. AFTER ABOUT 1 WEEK I STARTED NOTICING THE WET SPOTS ON THE THE GROUND AGAIN. THIS TIME I TOOK IT TO THE BUICK DEALER, AND THEY COULDN'T FIND ANY SIGN OF LEAKING COOLANT. I CHECKED ON THE WEB AND REALIZED THAT THIS IS A COMMON PROBLEM WITH BUICKS. MANY OWNERS HAVE EXPRESSED THEIR FRUSTRATION WITH COOLANT LEAKS WHOSE COURSE COULD NOT BE ESTABLISHED. I AM NOW STUCK WITH A VEHICLE THAT COULD LITERALLY GO UP IN FLAMES ANY MOMMENT. I BELIEVE THAT THIS IS A POTENTIAL DESIGN ISSUE THAT SHOULD BE ESTABLISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818588January 7, 2016
POWER TRAIN
WHILE SITTING AT RED LIGHT WOULD NOT MOVE ON GREEN, HAD CHECKED COULD NOT FIND PROBLEM. THEN DURING MERGING ONTO HIGHWAY LOST ALL POWER, ALMOST GOT HIT. THEN STARTING SURGING. TO DEALER AGAIN, COULD FIND NO PROBLEM. KEPT ACTING UP, IT WAS THE TRANSMISSION AGAIN. THIS IS THE 2ND REBUILD ON THIS VERY MUCH USED TRANSMISSION MODEL IN GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818725January 7, 2016
EXTERIOR LIGHTING
NHTSA RECALL #14V755, ONE YEAR AND NOTHING DONE. LOSS MY DRIVER SIDE LOW BEAM AND REPLACED BULB, NOT SURE IF THIS WAS REALLY PROBLEM OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818404January 6, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE ACTIVATED WHILE DRIVING VARIOUS SPEEDS AND UNEXPECTEDLY FAILED TO ILLUMINATE. THE HIGH BEAMS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VIN WAS INCLUDED IN A RECALL FOR THE EXTERIOR LIGHTING; HOWEVER, A TEMPORARY REMEDY WAS PERFORMED. THE FAILURE RECURRED THREE DAYS AFTER THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818341January 6, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GM RECALL # N140291 WAS ISSUED 11/25/2014. AS OF 1/6/2016 A REMEDY IS NOT YET AVAILABLE PER THE GM WEB SITE. REALLY? WHEN IS THE NHTSA GOING TO START PROMPTING SOME ACTION FROM GM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818126January 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE PREPARING TO MAKE A LEFT TURN AT APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED RIB INJURIES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,168.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10818218January 5, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817557January 4, 2016
UNKNOWN OR OTHER
INTERMITTENT ISSUES WITH THE ENGINE ACCELERATING WHEN THE BRAKES ARE APPLIED - I.E. WHEN APPLYING BRAKES AT A STOP SIGN THE ENGINE TACHOMETER INDICATES THAT THE ENGINE IS RUNNING UP TO 2000 RPM. THE ONLY WAY TO GET IT TO DECREASE IS TO LET FOOT OFF BRAKE PEDAL AND REENGAGE IT. THIS HAS BEEN NOTICED WHEN THE ENGINE IS COLD AND EVEN WARM. THE INSURANCE MONITOR REGISTERS IT AS A "HARD BRAKING" EVENT. AS I STATED IT IS INTERMITTENT AND HAS REGISTERED 7 HARD BRAKING EVENTS IN 978 MILES. DEALERSHIP STATES THAT UNTIL IT GETS TO BE CONSISTENT THAT THEY CAN'T ADDRESS IT.....I AM ESCALATING WITH THEM AS OF TODAY - 01/04/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817580January 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRICAL PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/08/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817718January 4, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817160December 31, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, BOTH LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,374. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816927December 30, 2015
EXTERIOR LIGHTING
ABOUT ONE YEAR AGO, I RECEIVED A RECALL NOTICE REGARDING THE EXTERIOR LIGHT RELAY. ACTUALLY, THIS WAS AN INTENT TO RECALL SINCE I'M STILL WAITING FOR THE ACTUAL RECALL. HAD THE RELAY REPLACED TWO WEEK BEFORE THE INITIAL NOTICE. WENT TO DEALER, THEY SAID THEY COULDN'T DO ANYTHING UNTIL I RECEIVED AN OFFICIAL NOTICE TO BRING THE CAR IN. "STILL WAITING. REPLACED THE UNIT A SECOND TIME. IT FAILED. ON DECEMBER 28, REPLACED THE UNIT A THIRD TIME ALONG WITH A BATTERY SHUT OFF SWITCH. GUESS WHAT??? THIS TOO FAILED...WITHIN 24 HOURS!!! DO I NEED TO PURCHASE A FEW DOZEN OF THESE RELAYS IN THE HOPES THAT GM WILL COME OUT WITH A FIX?? PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816964December 30, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816842December 29, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BURNING ODOR EMITTING FROM THE VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A WIRE WAS BURNING AND WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10816388December 28, 2015
EXTERIOR LIGHTING
HEADLAMPS DON'T WORK AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816463December 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816522December 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 03-10-16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816530December 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SEIZED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING, VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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