Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10824732February 7, 2016
EXTERIOR LIGHTING
I HAVE HAD QUITE A FEW PROBLEMS WITH HAVING TO REPLACE BULBS IN THE FRONT HEADLIGHTS OF 2006 BUICK LACROSSE. BUT, FOR THE LAST 4 MONTHS WHEN I DRIVE CAR AT NIGHT ALL OF A SUDDEN MY DIM LIGHTS GO OFF AND I CANNOT SEE A THING. TWO TIMES THAT THIS HAS HAPPENED I WAS MEETING ANOTHER CAR. LUCKILY, I WAS NOT INVOLVED IN A HEADON COLLISION. THE LIGHTS GO OFF, I HAVE TO SWITCH TO BRIGHT LIGHTS TO DRIVE. THIS IS VERY ANNOYING TO ME AS WELL AS OTHERS. IF I PARK IT FOR AWHILE THEY WILL WORK AGAIN. IT SEEMS TO BE JUST A SHORT WHILE AFTER YOU CRANK CAR AND START DRIVING THAT IT HAPPENS. I HAVE SEEN WHERE THERE ARE RECALLS ON BUICK'S LIGHTING BUT HAVE NOT RECEIVED NOTICE OF RECALL. ONCE I WAS DRIVING ON A FARM TO MARKET HIGHWAY; NEXT TIME, DRIVING ON A CITY STREET IN MOTION BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824556February 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824318February 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLAMP RELAY. THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836174February 3, 2016
EXTERIOR LIGHTING
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLAMP DRIVER MODULE RECALL NOTICE REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823905February 3, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, WHEN TRYING TO OPEN THE FRONT DRIVERS SIDE DOOR, THE DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE LOCK AND THE INSIDES OF THE HANDLE WERE STILL CONNECTED, BUT THE DOOR HANDLE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,729.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689350February 2, 2016
POWER TRAIN
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO SHIFT FROM PARK TO REVERSE OR DRIVE, THERE WAS A 5-15 SECOND DELAY BEFORE THE TRANSMISSION RESPONDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823793February 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WENT OUT WHILE DRIVING - KNOWN ISSUE AND RECALL WITH GM. CAR WOULD NOT START, THOUGH BATTERY WAS DEAD. WENT TO JUMP CAR AND FOUND OUT FUSE BOX AND WIRING HARNESS WAS MELTED LIKE IT CAUGHT FIRE. NUMEROUS SITES ARE SHOWING COMPLAINTS ABOUT THIS SAME ISSUE, MELTING, AND ELECTRICAL ISSUES. CAR WAS PARKED THE NIGHT BEFORE AND WAS NOT STARTED OR MOVED PRIOR TO THIS ISSUE BEING FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823227January 30, 2016
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS STOPPED WORKING WHILE DRIVING ON A CITY STREET. THIS VEHICLE IS NOT INCLUDED IN THE SAFETY RECALL FOR THIS YEAR MODEL. FUSES AND BULB WERE CHECKED AND CONFIRMED TO BE GOOD.. HDM MODULE WAS REPLACED BUT DID NOT RECTIFY PROBLEM. WHILE INVESTIGATING RECALLS I FOUND SEVERAL OTHER COMPLAINTS FROM OTHER OWNERS THAT WERE NOT INCLUDED IN THE RECALL BUT HAD A PROBLEM THAT FITS THE DESCRIPTION OF THIS YEAR AND MODEL WHICH WERE INCLUDED IN THE ORIGINAL RECALL. MY VEHICLE HAS 55884 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822796January 28, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/15/16*LJ UPDATED 04/28/16/ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822193January 26, 2016
ELECTRICAL SYSTEM
TRUNK POPS OPEN WHILE DRIVING OR PARKED INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822450January 26, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PURCHASED A 2007 BUICK LACROSSE LESS THAN 2 MONTHS AGO. WITHIN THE FIRST MONTH THE LOW BEAM HEAD LIGHTS WENT OUT. TOOK BACK TO THE DEALER AND THEY REPLACED THE HEAD LIGHT MODULE. NO THE LOW BEAMS ARE NOT WORKING AGAIN. NOW THE DEALER IS TELLING ME I HAVE A FAULTY FUSE BLOCK UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821967January 25, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER HAVING THE EXTERIOR LIGHTING FOR THE FRONT AND REAR ENDS ILLUMINATED FOR APPROXIMATELY AN HOUR, ALL THE EXTERIOR LIGHTING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821526January 21, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821404January 21, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS STOP WORKING WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820408January 15, 2016
ELECTRICAL SYSTEM, SEATS, VISIBILITY/WIPER
DEFROSTER,HEAT,A/C,FAN SPEED,RECIRC, HEAT/COOL SEATS FUNCTIONS FAILED (STOPPED WORKING COMPLETLY) WHILE DRIVING IN A SNOW STORM ON JANUARY 12, 2016 ON HIGHWAY US 131 TO TRAVERSE CITY, MI. FOUND RECALL INFORMATION NHTSA # 11V149000. BROUGHT TO DEALER. DEALER SAID NOT COVERRED UNDER RECAL DUE TO VIN #, AND OWNER COST OF $400 + TO REPAIR. CONTACTED BUICK CUSTOMER CARE. SPOKE WITH ASIA AND LESLIE ON 1/15/16, WHO SAID GM COULD NOT HELP. I DESCRIBED LANGUAGE OF THE RECALL AS BEING IDENTICAL TO THE SAFETY HAZARD DESCRIBED IN THE NHTSA LANGUAGE: "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS" ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE COOLING AND VENTILATION FOR THE VEHICLE. CONSEQUENCE: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY AND COULD RESULT IN A CRASH."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820262January 14, 2016
EXTERIOR LIGHTING
QUESTION WHY IT'S TAKING BUICK SO LONG TO SUPPLY PARTS FOR THE LIGHTING MALFUNCTION ASSOCIATED WITH NHTSA RECALL # 15V51900 OR BUICK'S RECALL #14291. THE PART IS A SIMPLE RELAY. IT'S BEEN 18 MONTHS SINCE THE RECALL WAS ANNOUNCED. STILL NO NOTICE FROM BUICK TO SCHEDULE A REPAIR. HOW ABOUT NHTSA LOOK INTO WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819929January 13, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW-BEAM HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819699January 12, 2016
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE ERROR CODES WERE REMOVED FROM THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE BATTERY OF THE VEHICLE HAD TO BE REPLACED ON SEVERAL OCCASIONS, BUT THE DEALER COULD NOT DIAGNOSE WHY THE BATTERIES WERE FAILING. WHILE DRIVING TO HAVE ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819566January 11, 2016
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS FAIL TO OPERATE AT ANY TIME. FUSES AND BULBS ARE GOOD. THE HDM MODULE IS SUSPECTED TO BE DEFECTIVE. GM RECALL #14291 AND NHTSA CAMPAIGN 15V519000 MAY BE APPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819337January 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) BUT THE PART WAS NOT AVAILABLE FROM THE DEALER FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART NOT BEING AVAILABLE AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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