Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11290066December 19, 2019
FUEL/PROPULSION SYSTEM
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290141December 19, 2019
EXTERIOR LIGHTING
I HAVE NOT HEARD BACK ABOUT THE STATUS OF A PRIOR COMPLAINT THAT I SUBMITTED AND WAS WRITTEN BACK ONCE ABOUT. MY COMPLAINT READ AS FOLLOWED: 'THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS REQUIRING ME TO PAY FOR THE REPAIR OF SOMETHING THAT HAS BEEN RECALLED ON OTHER AUTOMOBILES OF THE SAME MAKE AND MODEL BY TAKING IT TO A DEALER WHERE THE NEW PART IS ONLY AVAILABLE. THE DEALERSHIP IS QUITE EXPENSIVE COMPARE TO MY REGULAR AUTO REPAIR PLACE. I FEEL THAT THE BUICK COMPANY IS ACTING INAPPROPRIATELY IN ONLY COVERING SPECIFIC VIN NUMBERS OF LACROSSE FROM 2006.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290147December 19, 2019
ELECTRICAL SYSTEM
I HAVE BEEN HAVING PROBLEMS WHERE MY CAR WONT START, WHEN TRYING LIGHTS RAPIDLY BLINK, SOMETIMES THE RADIO AND DIRECTIONALS WONT WORK, AND SOMETIMES IT CUTS OFF WHILE DRIVING. MY CAR IS A 2015 BUICK LACROSSE WITH 14K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288482December 11, 2019
ENGINE, POWER TRAIN
THE CAR WAS JUST PURCHASED ON 112619 AND THE DAY I BOUGHT I GOT WARNING LIGHT ON DASH NEXT DAY CAR IS IN REDUCED POWER MODE, TOOK BACK TO CARMAX TO HAVE THIS ISSUE RESOLVED THEY CLEANED TPS ADV IT WAS DIRTY POOR CONTACT. TWO DAYS LATER THE LIGHT IS BACK ON THIS TIME THE CAR IS SENT TO BUICK DEALERSHIP IN GILBERT THEY REPLACED THE THROTTLE POSITION SENSOR AND I WAS TOLD ISSUE IS FIXED 24 HOURS LATER CAR IS BACK IN REDUCED POWER MODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288122December 10, 2019
STEERING
I WAS DRIVING OUT A NAVY FEDERAL BANK IN AUGUSTA GEORGIA AND WHEN MAKING A LEFT TURN, MY STEERING WHEEL LOCKED AND CAUSED ME TO CRASH INTO A LIGHT POLE AND RUINED MY ENTIRE FRONT END OF MY VEHICLE. IT LOCKED AS IF THE CAR WASN'T THERE IN MOTION AND AS IF IT WAS A SAFETY PROCEDURE FOR THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11288108December 10, 2019
FUEL/PROPULSION SYSTEM
I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK THERE'S NO WAY I SHOULD BE CHANGING A CONVERTER THIS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288250December 10, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286688December 3, 2019
AIR BAGS, SEAT BELTS
WHILE DRIVING THE AIRBAGS DEPLOYED. NO ACCIDENT OF ANY SORT. MY CAR HAS NEVER BEEN IN AN ACCIDENT! GM DOES NOT WANT TO BE LIABLE. IM A SINGLE MOM. IM $2000 AWAY FROM PAYING THE CAR OFF, TO BE CAR NOTE FREE AS I HAVE A DAUGHTER IN COLLEGE. I HAVE THE CAR SERVICED REGULARLY . THEIR DATA IS INCORRECT.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11282722November 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282470November 26, 2019
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN ELECTRICAL FAILURE OCCURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 13V173000 (ELECTRICAL SYSTEM) AND 13V097000 (POWER TRAIN, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 70,000. *LN*JB *DT *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281309November 20, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5654186782. THE FAILURE MILEAGE WAS 66,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281227November 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278446November 6, 2019
STEERING
NO POWER STEERING PRESENT WHEN MAKING LEFT TURNS AND POWER STEERING FLUID KEEPS GETTING LOW. IT MUS BE TOPPED OFF EVERY WEEK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278264November 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
OVER THE TWO YEARS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AT VARIOUS SPEEDS. YOU NEVER KNOW WHEN THIS WILL HAPPEN. I HAVE BEEN PUT IN DANGEROUS SITUATIONS WHEN THIS HAPPENS WHILE DRIVING INCLUDING ON SIDE STREETS AND MAJOR HIGHWAYS. THE CHECK ENGINE LIGHT ALSO COMES ON AND STAYS ON THROUGHOUT THE REST OF MY DRIVE. YOU CAN GO SOMETIMES WEEKS OR MONTHS INCIDENT FREE AND WITH NO CHECK ENGINE LIGHT ON. THEN OUT OF NOWHERE IT HAPPENS AGAIN. I HAVE TAKEN MY CAR TO THE DAVE SINCLAIR BUICK / GM DEALER LOCATED IN ST. LOUIS, MISSOURI ON 4 SEPARATE OCCASIONS OVER THE LAST 2 YEARS FOR THE SAME ISSUE YET TO NO AVAIL IT IS STILL NOT FIXED. THE DEALER'S TECH SAID MY CARS PROBLEM IS ALMOST CERTAINLY ELECTRICAL. SO FAR THEY HAVE FOUND MULTIPLE CODES FOR ECM (THEY REPLACED AT MY COST) & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES (THEY REPROGRAMMED). THEY HAVE DRIVEN THE CAR AND HAVE DUPLICATED THE ISSUES BUT TO THIS POINT HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM BUT SAID THAT IT'S ELECTRICAL. I CONTACTED BUICK AND CHATTED WITH AN ADVISOR (A COPY WAS UPLOADED) WHO BASICALLY TOLD ME THERE IS NOTHING THAT THEY CAN DO. A QUICK SEARCH OF THE INTERNET WILL SHOW SEVERAL OTHER BUICK OWNERS EXPERIENCING THE SAME ISSUE AS I DESCRIBE. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE CAR WILL SUDDENLY LOSE POWER, THUS CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277558November 1, 2019
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 65 MPH. OCCURRED WHILE DRIVING OPEN AREA AND NOTHING HIT THE VEHICLE. TEMPERATURE WAS APPROXIMATELY 41 DEGREES AT ABOUT 7:30PM WITH NO RAIN, SNOW, ETC. AT THE TIME OF INCIDENT. THERE WAS A VERY LOUD "BANG" SOUND WITH 5 PASSENGERS IN VEHICLE AT THE TIME. INSIDE TEMPERATURE OF VEHICLE SET AT 72 DEGREES. SOME VERY SMALL PIECES "SAND LIKE" OF GLASS WERE NOTICED ON CENTER CONSOLE, FRONT SEATS. NOT SURE WHERE ELSE. A NEW INSURANCE CLAIM HAS BEEN INITIATED. THE DEALERSHIP SERVICE TECH ISN'T GOING TO CONTACT GM TO ADVISE OF ANY POSSIBLE DEFECT SINCE HE BELIEVES THE SUNROOF MUST HAVE BEEN HIT BY SOME OBJECT ON THE OUTSIDE SINCE THE HOLE IS IN CENTER AND HE SAW NO CRACKS OR ANYTHING COMING FROM AN EDGE. ADDITIONALLY, HE NEVER HEARD OF ANY INSTANCES LIKE THIS WITH BUICK/GM EVEN THOUGH I BELIEVE THIS COULD BE A FIRST OF MANUFACTURING, SAFETY, RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270382October 23, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST ISSUE CAR WILL SHUT OFF DRIVING DOWN THE FREEWAY DOING 60 70 MILES AN HOUR IT WILL JUST SHUT OFF AND I HAVE TO COAST TO THE SIDE AND WAIT AND WAIT TILL IT STARTS AGAIN VERY DANGEROUS. NEXT ISSUE IS THE AIRBAG LIGHT FLASHES ON AND OFF I'M ASSUMING DO I DO TO A PRESSURE SENSOR IN THE PASSENGER SEAT WHICH I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT AND I DON'T KNOW IF THE AIRBAG IS WORKING OR NOT. NEXT PROBLEM ARE THE DOOR LOCKS THEY LOCK THEY DON'T LOCK THE LEFT REAR DOES NOT WORK I HAVE TO MANUALLY PULL IT UP AND PUSH IT DOWN IF I WANT IT LOCKED THE KEY FOB WARNING IS ALWAYS ON MY DASH SAYING KEY FOB BATTERY IS LOW I REPLACED IT I REPLACE THE KEY FOB ITSELF IT JUST WORKS WHEN IT WANTS TO. NEXT PROBLEM THE CHECK ENGINE LIGHT COMES ON GOES OFF COMES ON GOES OFF AND THEREFORE I CANNOT USE MY REMOTE START IF THE CHECK ENGINE LIGHT IS ON IT HAS BEEN CHECKED THERE'S NOTHING WRONG WITH THE CAR NOTHING SHOWS UP IF YOU CHECK THE GAUGES I DON'T KNOW WHAT TO DO I PAID A LOT OF MONEY FOR MY REMOTE START CANNOT USE IT AND I'M IN MINNESOTA. I NEED MY CAR FIXED IT'S RELIABLE IT'S A GOOD CAR IT'S WHAT I DRIVE IT'S MY CAR I HAVE A DAUGHTER'S LIFE AT STAKE IN MY CAR I EXPECT IT TO BE TRUSTED IN THE CAR THAT I BOUGHT AFTER READING ALL THE COMPLAINTS ON THE SITE REGARDING THE SAME ISSUES THAT MY CAR IS HAVING I AM HOPING LITERALLY HOPING THAT YOUR COMPANY IS WILLING TO FIX THESE ISSUES IN MY CAR AND ALL THE OTHER PEOPLE THAT ARE WAITING IN LINE CUZ THIS IS RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270145October 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
IN 2018 THE AIR WENT OUT IN THE VEHICLE AND THEN THE ABS LIGHT CANE ON. A FEW DAYS LATER THE CHECK ENGINE LIGHT WAS DISPLAYED AND THEN THE NEXT DAY THE BATTERY COMPLETELY DIED. I TOOK IT TO THE SHOP AND HAD IT FIXED. THEY SAID THAT BATTERY WAS MISSING A CELL AND THEY REPLACED THE BATTERY, FIXED THE AIR CONDITIONING BASICALLY FIXED ALL ISSUES. FAST FORWARD TO A YEAR TO THE DATE THE SAME ISSUE STARTED AGAIN IN THAT ORDER. THE CAR HAS OFFICIALLY CUT OFF AND I SEARCHED AND THERE ARE NO OPEN RECALLS COMING UP FOR MY VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269859October 21, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHEN IN ECO MODE TO RESTART CAUSE POWER LOSS WHE DRIVING AND ALSO CAUSE THE RADIO, NAVIGATION ECT TO LOSS BRIGHTNESS. THE CAR RELEASES LOUD SOUND FOR THE A/C AND DEFROST THUMPING AND TICKING ALSO SPUTTERING WHEN ACCELERATOR IS TOUCHED. EVEN WHEN SWITCHING FROM PARK TO ANY OTHER GEAR IS WHEN THIS IS HEARD REGARDING WHEN A/C HEAT OR DEFROST IS ON . THIS IS DURING DRIVING OR AFTER STARTING CAR. ORIGINALLY HAPPENED 10/12/18 HAPPENING AGAIN AS OF 10/18/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269882October 21, 2019
ELECTRICAL SYSTEM
CAR RUNS FOR 10 - 15 MINUTES THEN JUST TURNS OF , WAIT A COUPLE OF MINUTES AND IT TURNS BACK ON LIKE AS NOTHING HAPPENED THEN IT TURNS OFF AGAIN DOES SAME THING ENGINE LIGHT TURNS ON FOR A MINUTE OR TWO THEN TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269330October 18, 2019
TIRES
ON JUNE 7, 2018, I PURCHASE 4 TIRES THAT WERE SUPPOSED TO LAST 40,000 MILES. THE ODOMETER IN MY CAR READ 68,832 MILES. ON OCTOBER 16, 2019, I HAD A FLAT IN ONE OF THEM AND WENT TO THE DEALER WHO SOLD THE TIRES (FIRESTONE) AND THEY SAID THAT 2 OF THESE TIRES ARE TOO WORN OUT AND NOT SAFE ANY LONGER. THE ODOMETER IN THE CAR READ 92,540 MILES. I HAD TO BUY 2 NEW ONES AND FIRESTONE GAVE ME A DISCOUNT FOR WHAT HAPPEN (2 TIRES LASTED ONLY 23,708 MILES). DOT # Y9FJDCWX0418 FIRESTONE ARTICLE # 000845 35TN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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