BMW X5 Complaints

420 consumer complaints on file.

#11620865October 20, 2024
SERVICE BRAKES
I had a situation where the vehicle brakes were not effective on the freeway and had severe vibration while hitting the pedal, I had to almost pump the brakes to come to a complete stop. the car had no warnings and the dealership was notified, they claimed there is an open recall for the braking system and the remedy is unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620647October 18, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620565October 18, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620476October 17, 2024
SERVICE BRAKES
IT HAS BEEN ALMOST A YEAR AND REMEDY STILL UNAVAILABLE. DEALER HAS NO FIX FROM BMW. WHY IS THIS TAKING SO LONG. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620446October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620429October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620425October 17, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620303October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620193October 16, 2024
ELECTRICAL SYSTEM
DSC unit continually draining battery. Had to take it to get serviced 3x within 6 months of purchase as new. Had to replace battery and DSC unit multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620084October 16, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619976October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC)Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619971October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619934October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619868October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619437October 11, 2024
SERVICE BRAKES
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, This recall was opened on Feb 12,2024 and has not been addressed. Manufacturer Recall NumberNA NHTSA Recall Number24V104 Recall StatusRecall Incomplete, remedy not yet available. Due to the safety concerns involving the INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. Safety Risk In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. I feel unsafe driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616328September 25, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, a warning flashed on the instrument panel to stop the vehicle and to use the parking brake. The contact pulled over and became aware that the vehicle had independently shifted to neutral(N). The contact depressed the brake pedal and observed that "use emergency brake" message was displayed on the instrument cluster. The contact stopped and turned off and restarted the vehicle to attempt to reset the computer; however, a symbol of a vehicle was flashing RED on the instrument cluster while attempting to restart the vehicle. The vehicle failed to restart. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615563September 20, 2024
EXTERIOR LIGHTING
It’s not a one time experience, it’s all the time. But I feel, and many, many other people (owners of the same car and other car enthusiasts agree) that the rear turn signals on the 2024 BMW X5 are not sufficient enough. I do not feel the illuminate properly and it seems as though they are malfunctioning when in use. BMW started using the sequential fading turn signals, which I don’t like, but they are bright and easily distinguishable in the front, but the back, it does not make me feel safe enough. I do not feel they illuminate correctly and feel they are not bright enough (even though there is nothing wrong with them). I feel as though the rear turn signals are confusing for other drivers and does not do a good job at letting other drivers know I’m turning. They pulsate and look like they malfunction. I’d rather they just be like a standard LED, that flashes straight on & straight off. Or better yet, have a separate LED amber strip in the middle of the rear taillight (like the European models have) which makes it easier to distinguish and allows other drivers to know when I’m turning. I do not feel safe with the current rear turn signals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614253September 12, 2024
SERVICE BRAKES
The braking system started malfunctioning. it was taking a longer distance and longer time to bring the car to a stop. All of a sudden there was a thump and warning lights came on. The warning light said the parking brake was no longer operable and was not available to help brake the car. The 2024 BMW X5 only has about 6,200 miles on it when this happened..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612782September 5, 2024
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612427September 3, 2024
SERVICE BRAKES
BMW leased me a defective 2025 x5 sDrive40i vehicle with a known brake defect on May 31, 2024. There is currently no fix or solution they claim.; however, they are currently building the exact same 2025 X5 model at their SC factory and shipping them. The vehicles produced the last 2 weeks are shipping to dealers for delivery to customers without a recall or stop sale order in place. BMW refuses to buyback my vehicle since they cannot tell me if/when they can fix the defective braking module that can substantially affect braking distance and also render dynamic stability control [VSC] inoperable which could lead to a crash and injuries to both occupants, other motorists, pedestrians, and/or property damage. I have made multiple phone calls to BMW without any update on when or if they can fix my vehicle. They knew of thus recall back in February of 2024 and leased me the vehicle in May 2024 and as of today, no remedy is available according to their claims. This is beyond a reasonable amount of time to fix my vehicle or buy it back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X5