BMW 745i Complaints

128 consumer complaints on file.

#10243353September 24, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BMW 745I. WHEN THE CONTACT STARTED THE IGNITION, THE FRONTAL AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE AIR BAG SENSOR. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE IS 69,800. UPDATED 10/16/08 *BF THE AIR BAG LIGHT ILLUMINATED AND THE AC WAS NOT WORKKING ON HIGH. UPDATED 10/21/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225129April 16, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FACSIMILE FROM SENATOR ON BEHALF OF CONSTITUENT, REGARDING BRAKE FAILURE OF HIS 2003 BMW 745I. CONSTITUENT IS ASKING FOR REVIEW/INVESTIGATION OF BMW OF SAN FRANCISCO AND THE BMW 7 SERIES AUTOMOBILES. *KB THE CONSUMER STATED THE BRAKES FAILED WHILE DRIVING 55 MPH. THE CONSUMER STATED A MESSAGE FLASHED ON THE DASHBOARD WHICH SAID WARNING-BRAKE-FLUID- PLEASE STOP SAFELY. SHORTLY AFTER THAT READING, ANOTHER MESSAGE FLASHED BRAKE FAILURE. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THAT THE PREVIOUS DEALER NEGLECTED TO TIGHTEN THE CALIPER BLEEDER SCREW. THIS ALLOWED ALL OF THE BRAKE FLUID TO LEAK OUT. THE CONSUMER STRUCK A STATIONARY OBJECT AS A RESULT OF THE DEALERS NEGLIGENCE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10221698March 18, 2008
SERVICE BRAKES, HYDRAULIC
2003 BMW 745I WITH BRAKE FAILURE. CONSUMER STATES THAT TWO WARNING LIGHTS FLASHED AND THEY WERE "WARNING-BRAKE FLUID-PLEASE", AND "BRAKE FAILURE". HE STATES THAT THE DEALER TIGHTENED THE CALIPER BLEEDER SCREW. *KB THE CONSUMER STATED THE PREVIOUS DEALER WHO WORKED ON HIS VEHICLE NEGLECTED TO TIGHTEN THE CALIPER BLEEDER SCREW FOR THE LEFT FRONT WHEEL, WHICH RESULTED IN A LOSS BRAKE FLUID. THE CONSUMER HIT A CURB IN ORDER TO STOP THE VEHICLE, THERE WAS SOME DAMAGE TO THE VEHICLE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10206165October 18, 2007
WHEELS
I RECENTLY PURCHASED A SET OF FOUR 22" SEVAS S-10 WHEELS FOR MY 2003 BMW 745I. I LIVE IN HAWAII AND ORDERED MY WHEELS FROM DNJ WHEELS IN CALIFORNIA. DNJ SHIPPED MY WHEELS AND TIRES TO ME MOUNTED AND BALANCED, SO WHEN I RECEIVED THEM I TOOK THE SET TO MY LOCAL TIRE STORE (LEX BRODIE) AND HAD THEM INSTALLED. AS SOON AS I LEFT THE LEX BRODIE TIRE STORE I NOTICED A SHAKING IN THE CAR. I FELT IT IN THE STEERING WHEEL AS WELL AS THE SEAT I WAS IN. I TOOK THE CAR BACK AND ASKED THE MAN THAT INSTALLED THE WHEELS TO CHECK THE LUG NUTS AND MAKE SURE THEY WERE ALL TORQUED TO SPEC. HE VERIFIED THAT THEY WERE, AND I REPORTED THE PROBLEM I WAS HAVING. HE SAID THAT IT MIGHT BE A PROBLEM WITH THE BALANCING AND OR THE ALIGNMENT. SO I HAD ALL FOUR WHEELS RE-BALANCED AND HAD A FOUR WHEEL COMPUTER ALIGNMENT DONE AS WELL. AFTER ALL THIS WAS COMPLETE I LEFT THE LEX BRODIE ONLY TO FIND THE PROBLEM WITH MY NEW WHEELS REMAIN. THIS IS WHEN I JOINED THE BMW FORUM (BIMMERFEST.COM) AND NOTICED THAT THERE WERE SEVERAL OTHERS WHO WERE EXPERIENCING THE SAME PROBLEMS WITH THE SEVAS WHEELS. THERE ARE ALSO SEVERAL PEOPLE WHOSE WHEELS HAVE ACTUALLY SEPARATED WHILE DRIVING! ALL PEOPLE WHOSE WHEELS HAVE SEPARATED REPORTED THAT THEIR CAR WAS SHAKING, AS MINE IS NOW, BEFORE THEIR ACCIDENT. THIS WORRIES ME TO SAY THE LEAST. I USE MY CAR DAILY TO GET TO AND FROM WORK MOST OF THE TIME TRAVELING ON BUSY HIGHWAYS. I DO NOT WANT TO SEE MYSELF, MY PASSENGERS, OR MY FELLOW DRIVERS GET INVOLVED IN A POTENTIALLY FATAL CRASH BECAUSE OF AN ISSUE WITH A WHEEL THAT DOES NOT MEET PROPER SAFETY STANDARDS. I AM FILING THIS COMPLAINT IN CONJUNCTION WITH SEVERAL OF MY FELLOW BMW 7-SERIES FORUM MEMBERS WHO HAVE ALSO PURCHASED THE SEVAS S-10 WHEEL. I UNDERSTAND THAT THIS IS AN ONGOING INVESTIGATION AND WOULD LIKE TO HELP IN ANY WAY THAT I CAN. VERY RESPECTFULLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168070September 12, 2006
ELECTRICAL SYSTEM
VEHICLE KEEPS SHUTTING DOWN; I WAS DRIVING ON THE BELTWAY GOING 60 MPH AND VEHICLE SHUT DOWN ALMOST CAUSING ACCIDENT, THIS VEHICLE HAS BEEN SERVICED 4 TIMES FOR THIS PROBLEM BMW SERVICE CAN NOT DETECT THE PROBLEM. PLEASE HELP ME THIS VEHICLE IS NOT SAFE TO DRIVE YOU DON'T KNOW WHEN OR WHERE IT WILL SHUT OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117966April 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE FIRST AND ONLY OWNER OF A 2003 BMW 745I. AT FOUR HUNDRED MILES THE TRANSMISSION WAS REPLACED DUE PROBLEMS SHIFTING ETC. AT ROUGHLY 7500 MILES THE CAR WHILE SITTING AT A STOPLIGHT LAUNCHED ITSELF INTO THE REAR END OF A SUV CAUSING VEHICLE DAMAGE TO THE FRONT END OF MY CAR. MY FOOT WAS FIRMLY ON THE BRAKE YET IT STILL MOVED. THREE WEKS AGO WHILE COASTING DOWN A STEEP FREEWAY DECLINE, THE ENGINE REVVED TO 5000 RPM- MY FOOT WAS NOT ON THE GAS PEDAL AND THE TRANSMISSION WAS IN GEAR. BMW HAS HAD THE CAR FOR THEE WEEKS AND CAN FIND NO PROBLEMS AND WISHES TO RETURN IT TO ME. I HAVE LOST ALL CONFIDENCE IN THE VEHICLE AS IT IS A DANGER TO ME, MY FAMILY AND THE PUBLIC AT LARGE. I AM NOT SURE OF THE EXACT DATES AS I DO NOT HAVE MY PAPER WORK WITH ME, BUT CAN PROVIDE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113599March 7, 2005
VEHICLE SPEED CONTROL
WHILE WAITING AT A TRAFFIC LIGHT, THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER HAD BOTH FEET ON THE BRAKE. HOWEVER, THE VEHICLE CONTINUED TO SURGE FORWARD RESULTING IN TOTAL LOSS OF CONTROL OF THE VEHICLE DAMAGING 5 OTHER VEHICLES IN THE PROCESS. PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10107795January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE HAVE BEEN MANY OCCASIONS WHEN THE DOORS ON MY 2002 BMW 745 HAVE FROZEN CLOSED AFTER DRIVING TO A DESTINATION. THIS COULD HAVE RESULTED IN A SERIOUS PROBLEM HAD WE BEEN IN AN ACCIDENT AND NOT BEEN ABLE TO EXIT THE CAR. MYSELF AND MY PASSENGERS COULD HAVE BEEN TRAPPED IN THE CAR. I HAVE ALSO HAD OCCASION WHEN THE DOOR WOULD NOT LATCH AFTER DRIVING TO A DESTINATION. I HAVE MADE NUMEROUS COMPLAINTS TO THE DEALER AND HAVE BEEN TOLD THERE IS NO SOLUTION TO THIS PROBLEM OTHER THAN SPRAYING THE DOOR LATCH WITH SILICONE. THIS ONLY WORKS FOR A SHORT WHILE AND IS INEFFECTIVE IF VERY COLD TEMPERATURES FOLLOW WITHIN A DAY OR TWO OF RAIN OR HAVING THE CAR WASHED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106930January 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE VEHICLE WAS PARKED IT SLIPPED INTO NEUTRAL. THIS CAUSED THE VEHICLE TO MOVE AND HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103231December 7, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT HEATER STARTED TO SMOKE, BURNING A HOLE THROUGH THE SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103329November 23, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:TRUNK LID
DEFECTIVE BRAKES, TRUCK LID, STEERING AND SUSPENSION. WHEN DRIVING VEHICLE TO L WHEN TURNING R AND VICE VERSA. *BF UPON MAKING A RIGHT TURN FROM STOP OR SLOW SPEED WHEN STRAIGHTENING THE VEHICLE TO TRACEL IN A STRAIGHT LINE THE STEERING WHEEL WAS CRANKED TO THE LEFT AND OFF CENTER BY 45 DEGREES. THERE WAS A DELAY IN THE STEERING WHEEL TO RETURN TO A NORMAL POSITION. WHEN DRIVING 55 MPH THE STEERING WHEEL NOTICEABLY FIGHTS THE DRIVER AND ATTEMPTS TO TURN IN THE OPPOSITE DIRECTION OF THE WAY THE CONSUMER IS TURNING. THE VEHICLE OVER STEERS WHEN CHANGING LANES. THE STEERING OFTEN SPINS IN ONE DIRECTION OR THE OTHER WHEN VEHICLE BRAKES ARE ACTIVATED. THE BRAKES GRIND AND SQUEAK. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074083June 22, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED BATTERY FAILED AND AS A RESULT THE POWER LOCKS FAILED TRAPPING THE OCCUPANTS INSIDE THE VEHICLE FOR OVER AN HOUR. *AK THE INDIVIDUAL WHO SUBMITTED THIS COMPLAINT WAS NOT THE CONSUMER BUT WAS THE FIRE CHIEF CALLED TO THE SCENE. HE WITNESSED THE FACT THAT THE VEHICLE'S DOORS COULD NOT BE OPEN FROM THE INSIDE. THEY HAD TO BREAK THE LEFT REAR WINDOW TO GET THE OCCUPANT OUT OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072452May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
NEW BMW 745I WAS PURCHASED ON OCTOBER 29, 2003. SINCE JANUARY 2004, VEHICLE HAS ON THREE SEPARATE OCCASIONS EXHIBITED TRANSMISSION FAILURE. ON EACH OCCASION, THE VEHICLE WOULD EXHIBIT VERY HARD SHIFTING, FOLLOWED BY VIOLENT JERKING, HALTING AND DOWNSHIFTING WHILE TRAVELING AT SPEED ON THE STREET OR HIGHWAY, THROWING THE PASSENGERS FORWARD VIOLENTLY. MULTIPLE TRANSMISSION WARNING SOUNDS AND MESSAGES ARE DISPLAYED. LOUD METALLIC GRINDING AND RATTLING NOISES COME FROM THE TRANSMISSION AREA. THE CAR THROWS ITSELF INTO PARK AS THE CAR SLOWS TO MAKE A STOP. MOST RECENTLY, THE CAR THREW ITSELF INTO PARK AT 15 MPH ALMOST CAUSING A REAR END COLLISION WITH THE VEHICLE FOLLOWING BEHIND. EVENTUALLY, THE CAR PUTS ITSELF INTO PARK AND CANNOT BE MOVED. EACH TIME THE CAR HAS HAD TO HAVE BEEN TOWED AWAY. TWICE THE CAR HAS STOPPED IN AN INTERSECTION AND COULD NOT BE MOVED. ON EACH OCCASION, THE DEALER HAS DENIED THERE WAS A PROBLEM, ONLY TO CLAIM UPON MY INSISTENCE THAT THEY LOOK AGAIN THAT THE PROBLEM IS A SOFTWARE OR COMPUTER PROBLEM. ON THE LAST OCCASION, THE DEALER ADMITTED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071520April 26, 2004
ELECTRICAL SYSTEM
THE SAFETY RESTRAINT DEVICE CONTINUOUSLY MALFUNCTIONED, WHICH RESULTED IN THE ENTIRE RESTRAINT SYSTEM, INCLUDING THE AIR BAGS BECOMING INOPERATIVE. DEALERSHIP INDICATED THE THIS MALFUNCTION WAS CAUSED BY A FAILURE IN THE I/DRIVE COMPUTER SYSTEM. DEALERSHIP REPROGRAMED THE COMPUTER DRIVE WHICH ONLY PROVIDED A TEMPORARY SOLUTION TO THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065254March 30, 2004
STEERING:COLUMN, STRUCTURE:BODY:BUMPERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
STEERING MECHANISM ON THE VEHICLE WOULD LOCK UP AT THE END OF THE STEERING ROTATION. (NAR) *PH NAVIGATIONAL SYSTEM, RADIO, BUMPER AND WINDOWS WERE DEFECTIVE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060878March 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CAR ROLLS BACKWARD ALTHOUGH AUTOMATIC TRANSMISSION AND ENGAGED IN FORWARD DRIVE GEAR. THIS HAS CAUSED NUMEROUS CLOSE CALLS BY MY CAR ROLLING BACKWARDS INTO THE ONE BEHIND ME. CARS WITH AUTOMATIC TRANSMISSIONS DO NOT ROLL BACKWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061005February 24, 2004
INTERIOR LIGHTING
A DAY AFTER VEHICLE WAS PURCHASED, TWO RED LIGHTS WOULD COME ON TO WARN CONSUMER THAT RESTRAINT SYSTEM WAS DEFECTIVE. *LA *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059420February 19, 2004
EQUIPMENT
CONSUMER WAS ADVISED OF A SOFTWARE PROBLEM ON VEHICLE AFTER IT WAS LEASED. (NAR) *LA *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040971September 30, 2003
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
I LEASED THIS VEHICLE JUNE/2002 AND HAVE HAD CONSTANT AGGRAVATION AND FRUSTRATION BY THE NUMEROUS FAILURES OF THIS CAR, THIS CAR HAS BEEN AT THE BMW SERVICE CENTER 6 TIMES IN THE YEAR I HAVE HAD IT -- 3 TIMES FOR THE ENGINE FAILING TO START,LEAVING ME STRANDED AT NIGHT IN UNFAMILLAR AND DANGEROUS AREAS-- 2 TIMES THIS VEHICLE HAD TO BE TOWED TO DEALER AT NIGHT, EACH TIME WAITING MORE THAN 3 HOURS FOR BMW ASSIST TO HAVE A TOW TRUCK COME AND GET CAR -MOST RECENTLY I WAITED MORE THEN 4 HOURS -- I DO NOT FEEL SAFE DRIVING THIS CAR AS I DON'T KNOW WHEN IT WILL BRAKE DOWN AND NOT START. PLEASE HELP ME !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039129September 18, 2003
POWER TRAIN:DRIVELINE
WHILE DECELERATING AT A RED LIGHT OR STOP SIGN, VEHICLE SUDDENLY ACCELERATES, THROWING PASSENGERS AGAINST THE SEATS AND DASHBOARD, BACK AND FORTH. THIS IS AN UNSAFE SITUATION TO BOTH THE DRIVER AND PASSENGERS !. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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