BMW 535i Complaints

536 consumer complaints on file.

#10336130June 14, 2010
FUEL SYSTEM, GASOLINE
NORMAL DRIVING THE VEHICLE BEGINS TO SHAKE LOSING POWER. THE VEHICLE'S CHECK ENGINE LIGHT COMES ON AND THE COMPUTER SCREEN STATES "ENGINE MALFUNCTION! REDUCING POWER". THE HIGH PRESSURE FUEL SYSTEM HAS BEEN REPLACED 3 TIMES BY BMW. BMW ACKNOWLEDGES THEY HAVE A PROBLEM BUT HAS NO REPAIR FOR THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335904June 12, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BRAND NEW BMW 535I WITH LESS THAN 4000 MILES. ENGINE MALFUNCTION WITHOUT WARNING IN MIDDLE OF BUSY TRAFFIC. ALL POWER, STEERING, EVERYTHING WENT DEAD WITHOUT WARNING. I WAS LUCKY ENOUGH TO BARELY GET TO MIDDLE LANE TO AVOID ACCIDENT. UPDATED 6/21/10 *CN THE DEALER IDENTIFIED THE PROBLEM AS AN ACUTE FAILURE OF THE HIGH PRESSURE FUEL PUMP. UPDATED 06/24/10.*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330169May 12, 2010
FUEL SYSTEM, GASOLINE
HIGH PRESSURE FUEL PUMP MALFUNCTION/FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328082April 29, 2010
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I EXPERIENCED A FAILURE OF MY PDC(PARKING DISTANCE CONTROL) SYSTEM. THE SYSTEM FAILED TO OPERATE AND I SCRAPED A WOODEN POLE AS A RESULT OF THIS FAILURE. I WAS LOOKING BEHIND ME, AS I WAS BACKING UP, THE SYSTEM IS DESIGNED TO GO ON WHEN REVERSE GEAR IS ON, BUT IT FAILED TO EMPLOY. MY VEHICLE IS A BMW 2010 528I. THIS IS MY FIFTH BMW 5 SERIES AND SINCE THE I-DRIVE THERE HAVE BEEN VARIOUS PROBLEMS WITH THE CAR ;HOWEVER THE PDC SYSTEM IN MY PREVIOUS BMW 2007 OPERATED CONSISTENTLY AS INTENDED EVERY TIME. THE SYSTEM IN MY CURRENT VEHICLE OPERATED CONSISTENTLY UNTIL MARCH 30TH , WHEN IT FAILED TO EMPLOY AND I HAD THE SMALL ACCIDENT. FORTUNATELY IT WAS JUST A WOODEN POLE AND NOT A DOG OR SMALL CHILD THAT WAS HIT. THE REASON I PAY FOR THIS SYSTEM IS BECAUSE IT IMPROVES THE LINE OF VISION OF THE DRIVER BY SHOWING ITEMS OUT OF MIRROR AND SIGHTLINE THEREFORE IMPROVING SAFETY. HOWEVER, BMW (ALTHOUGH THEY AGREED TO PAY FOR MY REPAIR) CLAIMS THAT THE SYSTEM IS JUST FINE. FOR DAYS AFTER THE INCIDENT I WATCHED THE SCREEN EACH TIME I PUT THE CAR IN REVERSE AND SOMETIMES THE BMW LOGO WOULD SIT ON THE SCREEN FOR 2 TO 3 MINUTES, SOMETIMES THE ACCEPT GEAR SCREEN WOULD COME ON, SOMETIME THE PDC (WHICH IS THE ONLY ONE THAT SHOULD COME ON). THERE ARE ANECDOTAL STORIES ON LINE OF OTHER DRIVERS HAVING THE SAME FAILURE OF THIS SYSTEM. BMW INSISTS THAT THE INCONSISTENCY IN PERFORMANCE IS THE WAY THE PDC OPERATES DEPENDING ON WHAT THE LAST COMPUTER FUNCTION WAS WHEN YOU SHUT OFF THE CAR. THIS IS ABSURD. I BELIEVE AN INVESTIGATION IS NECESSARY INTO THE MALFUNCTION OF THIS SYSTEM TO PREVENT MORE SERIOUS INJURY ACCIDENTS. SINCE THE REPAIR THE PDC NOW ONCE AGAIN COMES UP IMMEDIATELY WHEN I GO INTO REVERSE YET THE CLAIM NOT TO HAVE ADJUSTED ANYTHING ON THE COMPUTER. THE MODEL 528 I IS NOT ON YOUR LIST SO I MUST MARK 535I WHICH IS THE CLOSEST MODEL YOU HAVE LISTED BUT NOT THE SAME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327655April 26, 2010
FUEL SYSTEM, GASOLINE
OUR 2010 BMW 535 XI EXPERIENCED A FAILED FUEL PUMP. THE CAR IS WAS PURCHASED NEW 4 MONTH PRIOR TO THE FAILURE. THE CAR HAD A TOTAL ~3100 MILES WHEN THE FAILURE OCCURRED. WHEN THE FAILURE OCCURRED, THE CAR LOST ALL POWER INCLUDING THE POWER STEERING WHICH CAUSED A VERY SERIOUS SAFETY ISSUE AS THE CAR WAS IN MOTION WITH LITTLE ABILITY TO STEER IT TO SAFETY. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP WHERE THE FUEL PUMP WAS REPLACED WITH A NEW UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324095April 6, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 BMW 535I. THE CONTACT STATED THAT SINCE PURCHASING THE VEHICLE, IT HAD TO BE TAKEN TO THE DEALERSHIP AT LEAST ONCE A MONTH. THE VEHICLE LOST POWER INTERMITTENTLY. THE DEALER REBOOTED THE COMPUTER AND REPROGRAMMED FAULTY CODES AT LEAST SIX TIMES. THE VEHICLE ALSO WOULD NOT START AT TIMES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND IT WAS PARKED AT HIS HOME AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 2,299. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316350March 3, 2010
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
FUEL PUMP ON BMW 535I-2010 HAS FAILED TWICE IN 60 DAYS ON LOW MILEAGE CAR. SAFETY ISSUE OCCURS BECAUSE CAR IMMEDIATELY LOSES POWER WITH NO WARNING. THE FIRST TIME IT HAPPENED WE WERE IN A SHOPPING CENTER GARAGE SO WE WERE GOING SLOWLY. SECOND TIME IT HAPPENED WE WERE ON THE 101 HEADING EAST AT HIGH SPEED ON AN INCLINE. LOST POWER AND LUCKILY WERE ABLE TO MOVE OVER TO THE SHOULDER WITH NO INCIDENT. WE WERE INFORMED BY DEALER THAT THIS HAS BEEN A CONTINUING PROBLEM WITH THIS MODEL. THEY HAVE REPLACED IT TWICE. THE SERVICE MANAGER SAID THEY HAVE REDESIGNED THE FUEL PUMP AND HOPEFULLY THIS TIME IT WILL WORK. I GOOGLED SIMILAR PROBLEMS AND FOUND THAT THERE WERE A NUMBER OF PEOPLE REPORTING THE "SAFETY" ISSUE OF LOSING POWER RAPIDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312218February 19, 2010
FUEL SYSTEM, GASOLINE
RECURRENT SUDDEN STALLING OF VEHICLE MULTIPLE TIMES, LEADING TO LOSS OF STEERING CONTROL, ON A BRAND NEW BMW 535 XDRIVE WITH 3000 MILES. THE PROBLEM WAS FIXED BY CHANGING THE HIGH PRESSURE FUEL PUMP, BY THE BMW DEALERSHIP. I AM NOT SURE IF THIS IS WIDESPREAD PROBLEM WITH BMW VEHICLES WITH DUAL TURBO ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311456February 17, 2010
FUEL SYSTEM, GASOLINE
SUDDEN LOSS OF POWER ENTERING HIGHWAY. DEALER CONFIRMED FAILURE OF HIGH PRESSURE FUEL PUMP 2009 BMW 535I WITH 10K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308910February 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
2009 BMW 535I ENGINE DIED ON THE FREEWAY 5 GOING 70MPH WITH MY FAMILY AND WAS VERY LUCK TO PULL OVER WITHOUT CAUSING AN ACCIDENT. BMW SAID IT WAS THE BRAIN AND HAD THE CAR FOR 7 DAYS TO PROGRAM IT. I FOUND OUT THAT ABOUT 5% OF ALL 335I AND 535I HAS THE SAME ISSUE, IT IS THE NEW TWIN TURBO ENGINE 3.0 IS HAVING ISSUES IN BOTH CARS. PLEASE CHECK THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297102December 28, 2009
FUEL SYSTEM, OTHER
2009 BMW 335IX WITH 10,400 MILES. SUDDEN HIGH PRESSURE FUEL PUMP FAILURE, CAUSING IMMEDIATE DECREASE IN POWER, ROUGH IDLE, AND POOR HANDLING. ENGINE SERVICE ICONS ILLUMINATED. CAR TOWED TO DEALER, DEALER FIXED PROBLEM, DEALERSHIP SERVICE MANAGER COULD NOT GUARANTEE THAT IT WILL NOT HAPPEN AGAIN AS..."BMW IS AWARE OF THESE FUEL PUMP FAILURES. THEY ARE DOING EVERYTHING THEY CAN TO SOLVE THE PROBLEM, BUT IT HAS BEEN A PROBLEM FOR SEVERAL YEARS NOW." THE MANUFACTURER SHOULD HAVE TO DISCLOSE THIS POTENTIALLY DANGEROUS CONDITION AND DEAL WITH IT EFFECTIVELY... NOT WITH AN EXTENDED WARRANTY, BUT WITH THE OPTION RETURNING THE CAR UNTIL THEY FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296937December 25, 2009
FUEL SYSTEM, GASOLINE
MY FAMILY AND I WAS DRIVING TO SAN FRANCISCO AND READY TO CROSS THE BAY BRIDGE. I WAS IN MY 2010 BMW 535I (THE CAR WAS THREE MONTHS OLD WITH ABOUT 5500 MILES ON IT. WITH NO WARNING, THE ENGINE MALFUNCTION LIGHT GOES ON AND I GET A MESSAGE TO SLOW THE CAR DOWN. IN ABOUT 2 MINUTES, THE ENGINE DIES AND THE CAR IS STALLED. I WAS IN THE MIDDLE OF HEAVY TRAFFIC, VERY DANGEROUS, NO WHERE TO EXIT. I TRIED TO START THE ENGINE AND EVERYTIME I TRIED TO DRIVE, THE ENGINE DIES. WE WERE BLOCKING TRAFFIC FOR ABOUT 30 MINUTES BEFORE THE CHP ARRIVED TO MOVE THE CAR OUT OF THE TRAFFIC LANES. I WAS TOLD THE PROBLEM WAS THE HIGH PRESSURE FUEL PUMP SYSTEM (HPFP) - BMW KNOWS ABOUT THIS PROBLEM AND THEY STILL HAVE NOT FIXED THIS ISSUE. IT IS VERY DANGEROUS -- THERE IS NO TELLING WHEN THIS FUEL PUMP WILL FAIL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296014December 15, 2009
FUEL SYSTEM, GASOLINE
MY BMW 535XI SPORT WAGON HAD A HIGH PRESSURE FUEL PUMP REPLACED AFTER 12500 MI. THE ENGINE LOST MOST OF ITS POWER AND I NEEDED TO QUICKLY EXIT HWY.IN ORDER NOT TO POSE A THREAT TO OTHERS. PRIOR TO THIS PROBLEM I NOTICED THE ENGINE TOOK LONGER TO START, AND ONE TIME THE ENGINE SEEMED TO SPUTTER AND TEMPORARILY BECOME UN DRIVABLE. THE FIRST TIME THIS HAPPENED, THE DEALER SAID THEY HAD TO FIX A PROBLEM IN THE CARS COMPUTER. THE SECOND TIME , THE DEALER SAID THE PUMP HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294079November 30, 2009
FUEL SYSTEM, GASOLINE
PURCHASED 2009 BMW 335CI IN MARCH OF 2009. IN SEP THE CAR STALLED, BMW REPLACED THE FUEL PUMP OR HPFP (HIGH PRESSURE FUEL PUMP). TODAY WE STARTED THE CAR AND MOVED IT IN OUR DRIVEWAY. 1.5 HOURS LATER WE STARTED THE CAR AGAIN TO GO TO WORK AND IT STALLED. WE TRIED TWICE TO RESTART IT WOULDN'T. AT THAT TIME WE NOTICED A FUEL SMELL AND STEPPED OUT OF THE VEHICLE INTO A PUDDLE OF GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292352November 16, 2009
EQUIPMENT, TIRES, SUSPENSION, STEERING, EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:MECHANICAL
THIS IS AN ENFORCEMENT COMPLIANCE REQUEST ON A WEEKLY CONTINUUM FOR THE SAFETY OF THE PUBLIC ON THE FOLLOWING : TIRES: GOODYEAR AND MICHELIN , ALL TYPES, TREADS, SIZES, HEIGHTS, WIDTHS. AUTOS: MERCEDES BENZ, BMW, CADILLAC, FERRARI, BUGATTI, ALFA ROMERO, ROLLS ROYCE, BENTLY, LAMBROGHINI, LINCOLN. PLEASE ASSIST WITH ALL PARTS INSPECTIONS, ANALYSIS FOR INTEGRITY, SAFETY, MAINTENANCE - UPKEEP. PLEASE ASSIST TO NOTIFY THE PROPER AUTHORITIES ON THESE FINDING, IF APPLICABLE. PLEASE BEGIN INSPECTIONS FROM ALL 1990 MODELS, MAKES, TO THE PRESENT 2009 YEAR'S PARTS, AUTOMOTIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284470September 18, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE
2009 BMW 535I: WHILE ACCELERATING, A SUDDEN NEAR-STALL/LOSS OF POWER OCCURRED WHILE ATTEMPTING TO ENTER INTO AN INTERSECTION, NEARLY CAUSING AN ACCIDENT. A WARNING WAS ALERTED THROUGH THE IDRIVE SYSTEM ("ENGINE MALFUNCTION - REDUCED POWER"). THE CAR WAS DRIVABLE, BUT EXTREMELY SLUGGISH AND SLOW TO ACCELERATE. BMW SERVICE CENTER PERFORMED DIAGNOSTICS TO FIND THAT A HIGH-PRESSURE FUEL PUMP (HPFP) HAD FAILED. THEY REPLACED IT, WHICH HAS SINCE SOLVED THE PROBLEM. *TR UPDATED 09/29/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150871February 22, 2006
TIRES:SIDEWALL
IN EARLY JANUARY OF 2006, I PURCHASED 4 NEW PIRELLI P-ZERO NERO 225/50/16 M+S TIRES. I DROVE THE CAR FOR LESS THAN 7 DAYS AND PUT ON ABOUT 100-150 MILES ON SUBURBAN STREETS AND HIGHWAYS. WHEN MY TIRE DEALER REMOUNTED THESE NEW TIRES ON NEW WHEELS HE DISCOVERED THAT 3 OF THE 4 TIRES HAD DANGEROUS SIDEWALL BUBBLES. SO FAR THE DISTRIBUTOR AND THE MANUFACTURER CLAIM THE TIRES WERE DAMAGED DUE TO A POT HOLE (3 TIRES ON TWO DIFFERENT SIDES OF THE VEHICLE). MY TIRE DEALER AND LONG TIME AUTOMOTIVE TECHNICIAN (TECHNICAL ADVISOR TO THE BMW CAR CLUB OF AMERICA) SAY IT IS VIRTUALLY IMPOSSIBLE FOR 3 OF THE 4 TIRES TO HAVE BEEN DAMAGED BY A POT HOLE OR ROAD HAZARD. FURTHERMORE, WHEN THE TIRE DEALER INSPECTED THE TIRES BEFORE REMOUNTING THEM, HE FOUND THEM ALL TO BE PHYSICALLY PERFECT--NO SIGNS OF BRUISING, PUNCTURES OR GLASS DAMAGE. THE TIRE DISTRIBUTOR AND MANUFACTURER SAY THERE IS EVIDENCE OF ROAD HAZARD DAMAGE INSIDE THE TIRE WHERE THERE IS A SPLIT. THE TRUTH IS THAT WHAT THEY HAVE FOUND IS EVIDENCE THAT THREE OF THEIR 4 TIRES FAILED AFTER BARELY A FEW DAYS OF NORMAL USE ON REGULAR NEW YORK STATE ROADS. PIRELLI EMPHASIZES THAT THESE TIRES WERE SPECIFICALLY DESIGNED FOR THE NORTH AMERICAN MARKET. THEN ONE WOULD THINK THEY COULD LAST MORE THAN A WEEK ON NORTH AMERICAN ROADS. THE TIRE DISTRIBUTOR SO FAR REFUSES TO REPLACE MY 3 TIRES AND THE MANUFACTURER SO FAR AGREES WITH THE DISTRIBUTOR. I HAVE REVIEWED HUNDREDS OF OWNER REVIEWS FOR THE TIRES I PURCHASED ALONG WITH SIMILAR MODELS FROM THIS COMPANY AND I FOUND MANY REPORTS OF SIMILAR SIDE WALL FAILURES. GIVEN THE PROPENSITY OF THESE TIRES TO DEVELOP DANGEROUS DECOMPOSITION OF THE SIDEWALLS WITH NORMAL USE WITH LOW MILEAGE,I AM ASKING THAT YOUR AGENCY INVESTIGATE THESE TIRES AND CONSIDER A NATIONAL RECALL TO PROTECT THE PUBLIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117073March 29, 2005
VEHICLE SPEED CONTROL
WHILE BACKING OUT OF THE PARKING LOT VEHICLE SUDDENLY ACCELERATED. DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND IT CRASHED INTO A PARKED VEHICLE. NO INJURIES REPORTED. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041152October 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT THIS BMW 535I FROM CARSWELL CARS 1174 RIVERSIDE DRIVE MACON,GA 31201 ON SEPTEMBER 17,2003. THERE PHONE NUMBER IS 478-743-2248. I ONLY HAVE THE CAR FOR TWO DAYS, MY FOUR DAUGHTER AND I WAS DRIVING DOWN THE ROAD AND PEOPLE WAS YELLING ME THAT MY CAR WAS ON FIRE .MY DAUGHTER AND I COULD HAVE BEEN SERIOUSLY HURT. BEFORE I BOUGHT THE CAR I ASKED THE OWNER OF THE CAR LOT IF ANYTHING WAS WRONG WITH THE CAR AND HE SAID NO. I REALLY NEED SOMEBODY HELP I AM SINGLE MOM. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#563844December 7, 2001
AIR BAGS
CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE THE FRONT OF HER VEHICLE SMASHED INTO THE RIGHT REAR OF ANOTHER VEHICLE, CONSUMERS AIR BAG DEPLOYED, CAUSING A DEEP LACERATION TO HER ARM, AND SEVERE DISCOLORATION TO HER FOREARM, CONSUMER CONTINUES TO UNDERGO TREATMENT AND BELIEVES THAT THE DESIGN OF THE AIR BAG AND ITS SUBSEQUENT DEPLOYMENT WAS THE CAUSE OF HER INJURIES. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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