BMW 525i Complaints

438 consumer complaints on file.

#10127190June 30, 2005
AIR BAGS:FRONTAL
DT: VEHICLE WAS INVOLVED IN AN FRONTAL IMPACT THE AIR BAGS DEPLOYED, HOWEVER THE CONSUMER SUSTAINED 3RD DEGREE BURNS TO THE CHIN AREA, AND HAD TO HAVE ROOT CANAL WORK ON A TOOTH. THE VEHICLE WAS TOTALED. NO REPAIRS WERE MADE. THERE WAS A SMALL DEPLOYMENT AND IT WAS LIKE IT WAS FIRE, RED FLAMING AREA ON THE AIR BAG THAT ACTUALLY IGNITED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10125016June 11, 2005
UNKNOWN OR OTHER
WHILE CHANGING THE TIRE ON MY 2003 BMW 525 CAR JACK SLIPPED OUT CAUSING CAR TO DROP ON MY ARM, BREAKING MY ARM. I BELIEVE THE CAR JACK FOR THIS CAR IS POORLY DESIGNED
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10119238April 27, 2005
TIRES:SIDEWALL
WHILE THE VEHICLE WAS PARKED CONSUMER NOTICE THE FRONT RIGHT TIRE TREAD SEPARATED FROM THE SIDEWALL. ORGINAL EQUIPMENT, TIRE SIZE 245/45R17, DOT # JNK2707. THIS TIRE WAS MOUNTED ON BMW, 525I ,2004 VEHICLE. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118557April 27, 2005
AIR BAGS:ON-OFF SWITCH ASSEMBLY
I AM WONDERING HOW THE MANUFACTURE DETERMINES WHICH VEHICLES ARE AFFECTED BY A PARTICULIAR RECALL. A COUPLE OF EXAMPLES, I HAVE A 1992 BMW 525I AND HAVE EXPERIENCED TWO FAILURES RELATED TO RECALLS ONE CONCERNED THE RING IN THE STEERING COLUMN RELATED TO THE AIRBAG BROKE AND HAD TO BE REPLACED AND THE OTHER HAD TO DO WITH THE COOLING SYSTEM WHERE THE TERMOSTAT STUCK AND THE PRESSURE CRACKED THE RADIATOR. THESE FAILURE OCCURRED A FEW YEARS BACK AND I WOULD NED TO CHECK MY MAINTENANCE RECORDS TO GET THE EXACT DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116551April 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING. I HAVE A 1995 525 BMW WITH 112000 MILES. THE TRANSMISSION INSTANTLY ONE DAY SLIPPED AND THE INDICATOR LIGHT WENT ON TO SEE MY DEALER. I DID AND WAS TOLD THE TRANSMISSIONS ON BMW'S MUST BE REPLACED, THEY CANNOT BE FIXED OR REPAIRED. I CALLED BMW AND SPOKE TO A TIM IN CUSTOMER SERVICE. I ASKED FOR SOME TYPE OF WARRANTY, AND WAS GIVEN A POLITE ANSWER OF 'NO' WE DON'T GIVE WARRANTIES TO ANYONE WHOSE CAR IS OVER THE WARRANTY. I TOLD HIM I WORKED FOR FORD FOR 20 YEARS, AND THEY HAD A REP COME OUT AND LOOK INTO EACH PROBLEM, EVEN IF OUT OF WARRANTY. TIM TOLD ME, BMW DOES NOT SEND REPS OUT TO DO THAT. I ASKED HIM WHO HIS BOSS WAS, I"LL TALK TO THEM. HE SAID HE DIDN' T HAVE A BOSS. I SAID, 'IF YOU REALLY WANTED TO HELP SOMEONE, YOU WOULD GET THEM A NEW TRANSMISSION FOR FREE, WOULDN'T YOU?" HE SAID 'YES' , WELL, THERE WAS MY ANSWER. HE DIDN'T WANT TO DO IT AT ALL. HE ALSO SAID AND CONFIRMED THAT THE TRANSMISSIONS ARE NOT ABLE TO BE TAKEN APART AND REPAIRED, THEY MUST BE REPLACED. THERE WAS NO HELP FROM BMW ON THIS PROBLEM. I DO HAVE A FEELING THAT TIM'S RELATIVES AND FRIENDS GET THEIR CARS REPAIRED UNDER WARRANTY EVEN THOUGH OUT OF THE TIME LIMIT. BUT, JUST A COMPLAINT HERE. I AM SELLING THIS CAR AND GOING BACK TO A FORD. I DO KNOW THE TRANSMISSIONS LAST FAR LONGER THAN 112000 MILES, AND I DO KNOW THEY SEND REPS OUT TO TALK TO PEOPLE AND WORK WITH THEM ON THEIR VEHICLES. SOUNDS LIKE OLD HENRY DID IT RIGHT, A TRUE AMERICAN. LISTEN TO THE WORKER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114055March 14, 2005
SEAT BELTS:REAR/OTHER
ON 8 MARCH 2005 AT APPROXIMATELY 3:20PM, [XXX] (SPOUSE) AND [XXX] (4 YEAR OLD CHILD) WERE HEADING WESTBOUND ON GRAND RIVER AVE. IN NOVI MICHIGAN. [XXX] WAS SECURED IN A GRACO BOOSTER SEAT IN THE SUBJECT VEHICLE IN THE REAR PASSENGER SIDE. THE GRACO BOOSTER SEAT WAS TETHERED TO THE REAR BENCH SEAT PER MANUFACTURERS INSTRUCTIONS WHILE [XXX] WAS HELD IN THE BOOSTER SEAT BY BMW'S SHOULDER RESTRAINT BELT AND SECURED INTO THE OEM LATCH. UPON TURNING SOUTHBOUND ONTO TAFT ROAD, THE SUBJECT 525I BMW [XXX] WAS STRUCK IN THE REAR PASSENGER SIDE BY A EASTBOUND (GRAND RIVER AVE.) VEHICLE. THE COLLISION RESULTED IN [XXX] BECOMING A PROJECTILE IN THE VEHICLE BECAUSE THE OEM SHOULDER BELT LATCH AND CLASP GAVE WAY NOT HOLDING THE CHILD IN THE BOOSTER SEAT. THE BOOSTER SEAT WAS STILL SECURED TO THE BMW REAR BENCH SEAT. [XXX] DID CONFIRM THAT UPON INITIALLY SECURING [XXX] AT THE INCEPTION ON THE TRIP, SHE HAD LATCHED THE SHOULDER BELT ACROSS [XXX] AND THE BOOSTER SEAT AND TUGGED UPON IT AS A FORCE OF HABIT TO INSURE A PROPER LATCHING ACTION.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114003March 12, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE (OF A 525I BMW 2001) DUE TO THE ENTRANCE OF LEAVES AND DIRTY THROUGH THE COOLING HOSE OF THE ALTERNATOR AND GETTING INTO THE ELECTRICAL PARTS OF THE ALTERNATOR (IODES). THIS LEAD TO FIRE AND DAMAGE OF THE ALTERNATOR. THE HOSE IS APROXIMATELY 2.5 IN. AND IT DOESN'T HAVE ANY FILTER TO CLEAN THE AIR OR AVOID PARTICLES TO COME IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10112284February 28, 2005
STRUCTURE:BODY
THE REAR FLOOR OF MY 2002 BMW(525I) HAS 2 INCHES OF WATER, CARPET SOAKED,MILDEW, THE FRONT CARPET WAS SOAKED , DRIVERS SIDE(FRONT) WETTER THAN THE PASSENGER FRONT .ALEXANDER BMW SAID THEY HAD NO REPORTS OF THIS HAPPENING BEFORE, THIS MUST BE A MANUFACTURE DEFECT IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112880February 22, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE GOING OVER A BUMP VEHICLE LOST CONTROL AND SHOOK. CONSUMER HAD TO BRAKE CONSTANTLY TO GAIN CONTROL. DEALER WAS ABLE TO DUPLICATE THE PROBLEM. THE BUSHINGS WERE FOUND TO HAVE NO FLUID. HOWEVER, THE BUSHINGS WERE CHECKED ON PREVIOUS VISITS ,AND NO DEFECTS WERE FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127945February 7, 2005
SERVICE BRAKES, HYDRAULIC
2004 BMW 525I EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT.***NO ANSWER REQUIRED***. *MR CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH BREAKS SQUEAKING AND THE GLOVE BOX LATCH WHICH WAS BROKEN BY THE SERVICE TECHICIAN. DEALERSHIP REFUSES TO GET BACK WITH CONSUMER. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105217December 22, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING, THE SEAT HEATER FAILED AND CONSEQUENTLY THE CONSUMER WAS BURNED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10100530November 25, 2004
ELECTRICAL SYSTEM:IGNITION
REPEATED IGNITION COIL FAILURE ON MY 2003 BMW 525I SERIES. THE DEALERS HAS ATTEMPTED TO REPAIR PAIR THIS SAME PROBLEM FOUR TIMES. I QUESTION THE SAFETY OF THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091736November 1, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE SHIFTING GEARS FROM FIRST TO SECOND GEAR VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. CONSUMER PULLED OVER TO THE SHOULDER. CONSUMER WAS ABLE TO RELEASE THE PEDAL. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091406September 21, 2004
ELECTRICAL SYSTEM:IGNITION
CAR HAD SHUT DOWN ON HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081945September 8, 2004
STRUCTURE:BODY
WHEN PARKING THE VEHICLE IN A PARKING LOT CONSUMER NOTICED THAT THE SPLASH SHIELD SCRAPPED THE CONCRETE DRIVEWAY WHEN ENTERING PARKING LOT, AND PARKING SPACE BLOCK. THIS WAS CAUSING THE FRONT BUMPER TO BENT, SEPARATING FROM THE VEHICLE. THE CONSUMER NOTIFIED THE DEALER AND MANUFACTURER ABOUT THIS PROBLEM. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089874August 27, 2004
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 20 MPH AND MAKING LEFT TURNING CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, NEITHER THE SIDE OR FRONT DRIVER AIR BAG DEPLOYED. DRIVER SUSTAINED CHEST, SHOULDERS, AND ARM INJURIES FROM IMPACTING THE STEERING WHEEL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081274July 17, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE SITTING IN MY 1991 BMW 525I THE SEAT SUDDENLY FELL BACKWARD,AND SIDEWAYS. AFTER REMOVING THE SEAT, AND ALMOST COMPLETELY DISSASSEMBLING IT SO I COULD TRY TO REALIGN THE THING LONG ENOGH TO MAKE IT HOME,I WAS ABLE TO THROUGH BRUTE FORCE PUT IT BACK IN PLACE. LATER AFTER SEVERAL SUBSEQUENT FAILURES I WAS ABLE TO PINPOINT THE PROBLEM.THE CABLES THAT GO BETWEEN THE ELECTRIC DRIVE MOTORS AND THE SEAT ADJUSTMENT GEARBOXES WERE SHEATHED IN A FAILURE-PRONE PLASTIC! THE PLASTIC THROUGH TIME WEARS AND STRETCHES UNTILL THE DRIVE CABLE SLIPS OUT OF GEARBOX ALLOWING CATASTROPHIC FAILURE. I JUST CHECKED TO SEE IF THIS ITEM HAD BEEN RECALLED WITH NO LUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079804June 23, 2004
AIR BAGS
FAULTY AIR BAG SYSTEM.*MR THE PASSENGER RESTRAINT LIGHT ILLUMINATED ON THE DASH. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE FIRST AVAILABLE APPOINTMENT WA A MONTH FROM THAT DATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071399April 22, 2004
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
WHILE DRIVING CONSUMER'S VEHICLE WAS HIT ON THE DRIVER SIDE FRONT QUARTER PANEL. THE AIR BAGS DEPLOYED. DRIVER WAS BURNED IN THE FACE AND CHEST. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059632April 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE SHIFTING GEARS FROM FIRST TO SECOND, THE VEHICLE SUDDENLY ACCELERATED. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE CONSUMER PULLED OVER TO THE SHOULDER AND NOTICED THAT THE GAS PEDAL WAS STUCK. CONSUMER WAS ABLE TO RELEASE THE PEDAL.*AK THE VEHICLE WAS TOWED TO THE DEALER AND IT TOOK 5 DAYS FOR THEM TO REPLACE THE BROKEN PEDAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 525i