BMW 525i Complaints

438 consumer complaints on file.

#10249001November 17, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 BMW 525I. THE MANUFACTURER STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL). HE STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATES WHEN NO ONE IS SEATED IN THE PASSENGER SEAT. THE FAILURE AND CURRENT MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246850October 27, 2008
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES WHEN WET, BRAKE PEDAL BECOMES VERY HARD TO PUSH. A SQUISHING SOUND CAN BE HEARD AS THE BRAKE IS APPLIED AND PEDAL MOVES TO THE FLOOR BOARD. ONLY HAPPENS WHEN BRAKE IS VERY WET (COMING OUT OF CARWASH, ALSO HAPPENED A NUMBER OF TIMES DURING A HARD RAIN.) TOOK A GREAT DEAL OF EFFORT TO PUSH DOWN ON BRAKE PEDAL AND BRING CAR TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242537September 17, 2008
AIR BAGS
ON SEPTEMBER 16,2009 I WAS INVOLVED IN AN AUTO COLLISION IN MY 2007 BMW 525I SERIES. I WAS STOPPED AT A FREEWAY EXIT OFF THE 405 S. WHERE SUDDENLY A VEHICLE THAT WAS DOING A SPEED OF NO LESS OF 50-60 MPH COLLIDED INTO THE BACK DRIVERS SIDE PASSENGER DOOR WHICH RESULTED ME TO BE PUSHED FORWARD AT LEAST 75-100 FEET. THE FORCE AND IMPACT OF THE OTHER VEHICLE WAS SO SEVERE, THAT IS CAUSED THE OTHER VEHICLE TO FLIP OVER MULTIPLE TIMES AND LAND ABOUT 100 YARDS AWAY FROM IMPACT. WITH SUCH AN IMPACT AND THE SPEED OF THE OTHER CAR WITHOUT HITTING THEIR BREAKS AT ALL, YOU WOULD THINK THAT NOT ONLY THE FRONT DRIVER, PASSENGER, OR REAR PASSENGER AIRBAGS (ESPECIALLY THAT WAS WERE THE IMPACT WAS) THAT THE AIRBAGS WOULD DEPLOY. THAT IS NOT THE CASE. NO AIRBAGS DEPLOYED AND THIS IS A MAJOR CONCERN. I AM VERY LUCKY THAT I ONLY SUFFERED INJURIES AND NOT DEATH AND THAT GOES FOR THE PASSENGER IN THE CAR WITH. I AM ALSO THANKFUL THAT I DID NOT HAVE MY 5 MONTH OLD BABY IN THE BACKSEAT. IF SHE WAS IS THE BACKSEAT SHE WOULD HAVE NOT HER LIFE BECAUSE NO AIR BAG DEPLOYED. I WAS MADE AWARE THAT OVER 200,000 BMW WERE RECALLED FOR MODELS OF 2005-2006. APPARENTLY BMW HAS NOT RESOLVED THE ISSUE FOR 2007 AND POSSIBLY 2008 OR 2009. THIS IS A SERIOUS MATTER AND MUST BE LOOKED INTO. PLEASE TAKE MY EMAIL SERIOUSLY AND TO THE HEART BECAUSE NO ONE SHOULD LOSE A LIFE DUE TO INCOMPETENCE OF A MAJOR AUTO MANUFACTURER ESPECIALLY WHEN THERE SEEMS TO BE A RECALL TO PREVIOUS YEARS AND EXACT MODELS. I DO NOT BELIEVE BMW IS MAKING THE NECESSARY CORRECTIONS OR ADJUSTMENTS TO THIS DEFECT WHICH MAY CAUSE UNNECESSARY INJURIES AND/OR DEATHS. I WOULD LIKE TO HOLD BMW ACCOUNTABLE FOR THIS ISSUE AND WOULD LIKE TO BE ADVISED ON WHAT STEPS I MUST TAKE FOR BMW TO TAKE THIS SERIOUSLY AND MAKE THINGS RIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10241640September 9, 2008
LATCHES/LOCKS/LINKAGES
ON A HOT AFTERNOON IN SACRAMENTO, WE STOPPED IN A PARKING LOT AND SHUT OFF THE CAR PREPARING TO EXIT. THE WINDOWS OF THE BMW WERE UP AND WE WERE NOT ABLE TO OPEN THE DOORS. THE ENGINE WOULD NOT START AND WE WERE TRAPPED IN THE HOT CAR. FORTUNATELY WE HAD A CAR PHONE AND CALLED 911 FOR HELP. AFTER A FRIGHTENING HALF HOUR TRAPPED IN THE HOT LOCKED CAR WE WERE EXTRICATED. THE CAR WAS TOWED TO A GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235752July 25, 2008
ELECTRICAL SYSTEM:HORN, SEATS, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BMW 525I. THE DRIVER'S SEAT CONTROLS MAKE A SQUEAKING NOISE WHEN MOVING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS SOMETHING IN THE SEAT TRACK, WHICH CAUSED THE NOISE. WHEN THE CONTACT LOCKS THE VEHICLE, THE ALARM SOUNDS, BUT THE HORN WOULD NOT. THE FAILURE CAUSED THE BATTERY TO FAIL WHEN THIS OCCURRED OVERNIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE SENSOR; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE KEYS DO NOT LOCK OR UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT WAS INFORMED THAT HE NEEDED A NEW MODULE, WHICH HAS NOT YET ARRIVED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223842April 9, 2008
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TL*THE CONTACT OWNS A 2007 BMW 525I. WHENEVER THE CONTACT PLACES A COOLER OR ANYTHING THAT WOULD POSSIBLY LEAK THROUGH THE CARPET IN THE TRUNK OF THE VEHICLE, THE LIQUID BUILDS UP IN THE TIRE BASE WHERE THE MAIN WIRING FOR THE ELECTRICAL MODULE IS LOCATED. THE FAILURE EVENTUALLY CAUSES THE WIRES TO SHORT CIRCUIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT SERVICED. THE CURRENT MILEAGE WAS 5,918 AND FAILURE MILEAGE WAS 5,718.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207549October 31, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 BMW 525I. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHEN HE SHIFTED INTO DRIVE. HE HAD TO SHUT OFF THE VEHICLE IN ORDER FOR IT TO STOP. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. AS OF OCTOBER 31, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 11/15/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204242September 27, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
1) WE PURCHASED THE VEHICLE USED, WITH NO PROBLEMS. WHILE TRAVELING, WE GOT OUT OF THE VEHICLE AND WHEN WE GOT IN, WE NOTICED THAT A AIRBAG LIGHT AND SEATBELT LIGHT WERE INDICATED ON THE INSTRUMENT PANEL (RED FAULT LIGHTS). SINCE THE VEHICLE HAS THE BMW I-DRIVE WE ALSO NOTICED THE WARNING THAT "THERE IS A MALFUNCTION IN THE PASSENGER RESTRAINT SYSTEM, KEEP SEATBELT FASTENED, AND SEE BMW SERVICE CENTER" OR VERY CLOSE TO THIS. 2) I ASSUME THAT SINCE THERE IS THIS ERROR, THE PASSENGER SIDE AIRBAG IS DISABLED BY THE ECM. PART OF THE REASON FOR BUYING THE VEHICLE WAS FOR ITS SAFETY, AND THE CONSEQUENCES OF US NOT HAVING AN AIRBAG AVAILABLE SHOULD THERE BE A CRASH COULD BE CATASTROPHIC. WE ARE LIVING IN GERMANY SUPPORTING THE US, AND AM NOT SURE OF THE RIGHT WAY TO GET THIS ISSUE RESOLVED. 3) I TOOK THE CAR TO A BMW DEALER WHO CHARGED ME 31.00EURO DOLLARS TO RETRIEVE THE TROUBLE CODE, AND TELL ME I HAD A BAD PASSENGER SIDE SEAT AIRBAG SENSOR MAT. I ALSO RECEIVED A QUOTE FOR A NEW ONE OF AROUND 720.00 EURO DOLLARS ($1036 US DOLLARS). THE CAR HAD A ONE YEAR WARRANTY FROM THE DEALER, BUT I HAVE NOT YET FOUND OUT IF THEY WILL COVER THIS. SINCE IT IS A SAFETY ISSUE, I THOUGHT THAT BMW WOULD HAVE TO REPAIR THIS PROBLEM AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200173August 20, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1995 BMW 525I. THE CONTACT STATED THAT THE DRIVER SIDE FRONT DOOR FAILED TO UNLOCK AND THE DRIVER SIDE WINDOW FELL DOWN INTO THE VEHICLE. THE PASSENGER SIDE AND REAR DOORS WILL OPEN, BUT SHE MUST OPEN THEM QUICKLY. THE CONTACT HAS BEEN LOCKED IN THE VEHICLE ONCE. THE DEALER WAS NOTIFIED. NHTSA RECALL NUMBER 94V219000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 147,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196161July 12, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I BELIEVE MOISTURE COLLECTED IN THE BOTTOM OF THE "SPARE TIRE WELL" IN THE TRUNK- DUE TO CHANGING FLAT TIRE AND OPENING TRUNK IN THE RAIN. THERE IS AND ELECTRONIC MODULE AT THE BOTTOM OF THE "SPARE TIRE WELL BMW STOCK #W61 35 6 982 347) IT WENT ON FIRE-BECAUSE OF MOISTURE. REPAIR WAS MADE, MODULE WAS RELOCATED TO UPPER LEFT LOCATION OF TRUNK (AS WAS DONE ON MODELS AFTER 2004 LD PART IS AVAILABLE FOR INSPECTION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192937June 11, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2004 BMW 525I. ON APRIL 6, 2007, WHILE DRIVING 55MPH, THERE WAS SMOKE PRESENT IN THE VEHICLE. THE HEATED PASSENGER SEAT CAUGHT FIRE. THE CONTACTS COAT BURNED. THE CONTACT SUSTAINED NO INJURIES. THERE WERE NO PASSENGERS IN THE VEHICLE. THE SALES TEAM IS AWARE THAT THE FAILURE EXIST. THE VEHICLE WAS REPAIRED BY THE DEALER AND THEY STATED THE CAUSE WAS FALSE MEMORY. THE FRONT AND BACK SEATS WERE REPLACED. THE CONTACT HAS AN INVOICE WITH THE SPECIFICS RELATED TO THE REPAIRS. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE FIRE DEPARTMENT AND POLICE WERE NOTIFIED. THE CURRENT MILEAGE WAS 52000 AND THE FAILURE MILEAGE WAS 51653.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10179500January 23, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I GOT A SECOND DEGREE BURN FROM MY CAR SEAT HEAT MALFUNCTION FROM MY 2005 BMW 525I. THE CAR SEAT WENT ON FIRE AND BURNED MY CLOTH AND MY SKIN. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10166907August 22, 2006
ENGINE AND ENGINE COOLING:ENGINE
1995 BMW 525I CAUGHT ON FIRE WHILE DRIVING. *TS THE FIRE STARTED UNDER THE HOOD. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10165963August 18, 2006
ENGINE AND ENGINE COOLING
(1) MY 1990 BMW 525I STARTED TO OVER HEAT ON AUGUST 01,2006. THE TEMP GAUGE GOES UP 50% MARK. THE COOLANT LEVEL WENT DOWN EVERY DAY AND I FILLED IT UP WITH DISTILLED WATER TO CONTROL THE TEMPERATURE, HOPING THAT IT WOULD CORRECT ITSELF SOME TIME. (2) I COULD NOT DRIVE THE CAR ON REGULAR BASIS ANYMORE. WITHIN FEW DAYS, I SAW COOLANT OVERFLOWING AND SPRAY-OUT. FOLLOWING THIS, I NOTICED SLIGHT ROUGH IDLE AND VIBRATION. (3) REALIZING THAT DRIVING THE CAR WAS NO MORE SAFE, I CALLED WESTCHESTER BMW, WHITE PLAINS, NY. ON EMERGENCY BASIS, THE DEALER ACCEPTED THE CAR THE FOLLOWING WEEK FOR DIAGNOSIS. ON AUGUST 14 2006, THE DEALER CONCLUDED IT IS COOLANT LEAKING IN THE ENGINE AND OUTSIDE THE ENGINE. NO PARTS WERE REPAIRED AND REPLACED BECAUSE THE ENGINE WORK SPECIFIED BY THE DEALER WAS EXPENSIVE. I TOOK THE CAR BACK HOME. CAN NOT DRIVE IT ANYMORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162510July 16, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I ALSO HAVE THE FOLLOWING PROBLEM ON MY 525I BMW. I TOOK IT IN A COUPLE OF TIMES AND THEY SAY THERE IS NOTHING WRONG WITH MY CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153617March 24, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT*: THE CONTACT STATED THE ENGINE OVERHEATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS SEEN BY A DEALER. THE RADIATOR AND WATER PUMP WAS REPLACED. AFTERWARDS, THE ENGINE CONTINUED TO OVERHEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. THE SERVICE DEPARTMENT DETERMINED THE ENGINE'S OVERALL COOLING SYSTEM NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150229February 14, 2006
AIR BAGS
THE AIR BAG CONTACT RING LOCKING TAB LOCATED IN THE STEERING WHEEL ASSEMBLY BROKE WITHOUT WARNING. IT WAS NOTICEABLE, A CLICK OR GRAB TYPE FEEL, WHEREVER THE STEERING WHEEL WAS TURNED AND I IMMEDIATELY TOOK THE CAR TO MY BMW SHOP TO CORRECT. I AM NOT SURE WHAT WAS ACCOMPLISHED BUT THE CLICK WAS REMOVED. ON RECALLS FOR BMWS THIS FAULT WAS LIMITED TO THE 3 SERIES AND NOT A 5 SERIES WHICH I OWN. I HAD REPORTED THIS EARLIER BUT DIDN'T RECEIVE ANY RESPONSE FROM THE NTSB SO THEREFORE I AM RESUBMITTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149687February 8, 2006
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
PASSENGER SIDE REAR SAFETY BELT RECEPTACLE IS MALFUNCTIONING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145972December 23, 2005
EQUIPMENT, UNKNOWN OR OTHER
THE I-DRIVE SOFTWARE OBVIOUSLY HAS A LOT OF "BUGS" THE LATEST INCIDENT OCCURRED ON 12/13/05, WHEN PRESSING THE STEERING WHEEL CONTROL BUTTONS, THE MODE (FM/AM/CD) WOULD NOT CHANGE; THIS IS AN INTERMITTENT PROBLEM THAT HAS GONE ON FOR SEVERAL MONTHS. IN ADDITION, MOST TIMES WHEN I START THE CAR IN THE MORNINGS, THE RADIO STATION FREQUENCY DOES NOT APPEAR IN THE DISPLAY UNLESS I CHANGE THE STATION. PRESSING THE UP/DOWN STATION BUTTON DID NOT WORK EITHER. AS I WAS NEARBY MY DEALER, I STOPPED BY SO A SERVICE REP COULD DOCUMENT THE PROBLEM. HE DOCUMENTED THE PROBLEM AND MADE AN APPOINTMENT FOR ME TO BRING IN THE CAR ON 12/21/05. ON 12/21/05, THE CAR WAS BROUGHT TO THE DEALERSHIP AND THEY KEPT IT THROUGH 12/22. THEY WERE UNABLE TO REPLICATE THE PROBLEM. I SPOKE WITH BOTH THE SERVICE MANAGER AND THE LEAD SERVICE TECH. TOLD THEM THAT I WORK IN IT AND THAT IT APPEARS THE SOFTWARE MUST HAVE A BUG, SINCE THIS PROBLEM IS INTERMITTENT. THE LEAD SERVICE TECH SAID THAT RELOADING THE SOFTWARE AT THIS TIME WOULD NOT HELP, AS TO HIS KNOWLEDGE, THE SOFTWARE HASN'T BEEN UPDATED IN MONTHS. THIS IS NOT THE FIRST TIME I'VE EXPERIENCED PROBLEMS WITH THE I-DRIVE SYSTEM. THE SOFTWARE IS FRAUGHT WITH PROBLEMS AND IT IS ABOUT TIME BMW DEMAND OF THE SOFTWARE ENGINEERS TO FIX THE PROBLEMS ONCE AND FOR ALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135620August 30, 2005
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING
2003 BMW 525I DIED TWICE LEAVING THE CONSUMER STRANDED.***NO ANSWER REQUIRED***.*MR THE IGNITION COILS FAILED ON THE VEHICLE. THE CONSUMER STATED THE VEHICLE MADE A TERRIBLE NOISE WHEN IT WAS FIRST STARTED, THE DEALER REPLACED NUMEROUS PARTS, BUT TO NO AVAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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