BMW 335i Complaints

831 consumer complaints on file.

#11052215December 4, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
2011 BMW 335I THREE (3) RECALLS: 1) FIRE HAZARD, 2) TAKATA RECALL AND 3) VANOS HOUSING BOLTS - RESULTING IN TOTAL LOSS OF MY 2011 BMW 335I VEHICLE AS CONFIRMED A TOTAL LOSS VEHICLE BY PROGRESSIVE INSURANCE CLAIM NUMBER 17-2120735. CONTRARY TO PROGRESSIVE INSURANCE COMPANY'S REPORT, THERE WAS NO COLLISION. MY 2011 BMW 335I SPORTS MODEL VEHICLE WAS DECLARED A TOTAL LOSS BY PROGRESSIVE INSURANCE ON APRIL 21 2017 AND I WAS SEVERELY INJURED WITH HIP DAMAGE WHEN MY 2011 BMW CAR OVERHEATED AND STOPPED SUDDENLY WHEN I WAS SLOWLY DRIVING MY CAR ON A CITY STREET IN THE LOS ANGELES AREA. CONTRARY TO PROGRESSIVE INSURANCE'S FALSE REPORT, THERE WAS NO COLLISION. BMW NEVER PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 14V176 (VANOS HOUSING BOLTS), NOR PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 17V676 (OVERHEATING LEADING TO FIRE). INSTEAD OF OFFERING TO REPAIR OR REPLACE MY RECALLED VEHICLE,BMW, SINCE APRIL 21, 2017 AND FOR THE PAST SIX MONTHS, BMW, BMW FINANCIAL SERVICES AND PROGRESSIVE INSURANCE HAVE BEEN ORCHESTRATING TAG TEAM FINANCIAL FRAUD, REFUSING TO REPAIR OR REPLACE MY BMW VEHICLE AND DENYING ME OF STATUTORY PERSONAL INJURY BENEFITS RESULTING FROM INJURIES SUSTAINED IN MY RECALLED 2011 BMW VEHICLE. WITH REGARD TO THE ONLY RECALL NOTICE WHICH BMW DID PROVIDE RE: THE TAKATA AIRBAGS, RATHER THAN AGREEING TO REPAIR MY TOTAL LOSS VEHICLE, BRAMAN BMW OF WEST PALM BEACH USED THE TAKATA RECALL AS A 'BAIT AND SWITCH' OPPORTUNITY TO SELL ME A NEW BMW VEHICLE. EVEN THOUGH BRAMAN'S WEST PALM BEACH FLORIDA BMW MANAGER HAD FIRST HAND ACTUAL KNOWLEDGE THAT MY RECALLED BMW VEHICLE WAS A TOTAL LOSS, BRAMAN BMW REFUSED TO REPAIR OR REPLACE MY TOTAL LOSS VEHICLE; BUT CONTACTED ME MORE THAN TWO HUNDRED TIMES WITHIN SIX MONTHS TO SELL ME A NEW MODEL BMW. I HAVE FULL DOCUMENTATION OF ALL OF THE ABOVE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11051800December 1, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 335I . THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY HIM DURING THE TIME OF PURCHASE THAT THE VEHICLE WAS PENDING NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE DEALER INFORMATION WAS UNKNOWN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE HOWEVER WAS CONCERNED FOR THEIR SAFETY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051445November 30, 2017
AIR BAGS
TAKATA RECALL - I CALLED THE LOCAL DEALER ON 9-25-17 WHEN I RECEIVED THE SAFETY RECALL LETTER. AFTER 2 MONTHS THE PART IS STILL NOT AVAILABLE AND ON 11-30-17 I WAS TOLD THAT THE PART MAY BE AVAILABLE IN FEBRUARY 2018. I AM CONCERNED ABOUT THIS AND DO NOT FEEL SAFE DRIVING MY CAR. CAN YOU HELP ME TO GET THE PARTS MUCH SOONER THAN FEBRUARY OF NEXT YEAR? THANK YOU FOR YOUR TIME AND CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051248November 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING, THE SPEED DECREASED AND THE MESSAGE "ENGINE PRESSURE REDUCTION" APPEARED. IN ADDITION, WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NIELLO BMW IN ELK GROVE, CALIFORNIA WHERE THE HIGH PRESSURE FUEL PUMP WAS REPLACED ALONG WITH THE ASA BOLTS. IN REGARDS TO THE VEHICLE STALLING, THE COOLANT PUMP AND THE WATER PUMP WERE REPLACED. FURTHERMORE, THE DEALER FOUND A LEAK IN THE SEAL OF THE RADIATOR AND DIAGNOSED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALLS RELATED TO THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051237November 29, 2017
UNKNOWN OR OTHER, AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE COLLIDED INTO A TREE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT DECLINED ASSISTANCE FROM THE EMT, BUT WENT TO AN URGENT CARE. FACILITY FOR CUTS TO THE RIGHT HAND, FRACTURE TO THE RIGHT PINKY FINGER, A CONCUSSION, AN UNKNOWN PARTIALLY DEFLATED LUNG, AND INCONCLUSIVE X-RAYS. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY COLLISION CENTER TO ASSESS THE DAMAGE. IT HAD NOT BEEN DETERMINED IF THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11047283November 19, 2017
POWER TRAIN
THE TRANSMISSION MALFUNCTIONED WHILE ATTEMPTING TO PARK. CAR WON'T GO IN REVERSE, ALSO CAR HAD NO POWER TO ACCELERATE IN DRIVE MODE. THIS WAS CAUSED BECAUSE THE VALVE BODY SEALING SLEEVE THAT IS MADE OF PLASTIC BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046648November 16, 2017
FUEL SYSTEM, GASOLINE, AIR BAGS, ENGINE
I WENT TO THE BMW DEALERSHIP (TO HAVE THE SEVERAL RECALL PERFORMED ON MY CAR LASTWEEK 1. RECALL ID 263858 2. RECALL ID 190318 3. RECALL ID 190319 4. RECALL ID 190320 5. RECALL ID 174817 THE SERVICE GUY (HTTPS://WWW.STEVENSCREEKBMW.COM) TOLD ME THAT THEY CANT HONOR THE RECALL BECAUSE MY CAR HAS A REBUILT/SALVAGE TITLE MY CALL VIN NUMBER [XXX] CAR BMW 335I 2009 BASE ON MY UNDERSTANDING RECALLS ARE A SAFETY ISSUE AND BY LAW HAVE TO BE COMPLETED ON THE CAR NO MATTER THE BRANDING ON TITLE. PLEASES LET ME KNOW THE WAY TO GET THE RECALL PROCESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044699November 8, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING, THE VEHICLE STARTED TO OVERHEAT. THE CONTACT NOTICED SMOKE UNDER THE HOOD WHILE THE VEHICLE WAS IDLING. UPON FURTHER INSPECTION, THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE SMOKE. THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT, DUE TO THE AUXILIARY COOLING FAN OVERHEATING, THE RADIATOR CRACKED AND THE AUXILIARY COOLING FAN AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE CONTACT CALLED MOMENTUM BMW AT (855) 645-6452 (10002 SOUTHWEST FWY, HOUSTON, TX 77074), BUT THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11043569November 5, 2017
UNKNOWN OR OTHER
DOOR LOCK ON DRIVER SIDE WILL NOT RELEASE. THE LOCKING PIN GOES UP AND DOWN, BUT THE DOOR LOCK WILL NOT RELEASE AS IT IS SUPPOSED TO UNLESS THE UNLOCK BUTTON IS PRESSED. IN THE EVENT OF AN EMERGENCY, THE DRIVER CANNOT GET OUT BY SIMPLY PULLING THE DOOR HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039741October 25, 2017
AIR BAGS
TAKATA RECALL. I PURCHASED THE VEHICLE IN APRIL 2017 FROM CARMAX WITH A OPEN AIRBAG RECALL AND HAVE BEEN TRYING TO GET IT DONE WITH THE LOCAL BMW DEALERS SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039349October 24, 2017
ELECTRICAL SYSTEM, STEERING
TAKATA RECALL AIR BAGS NEED TO BE SERVICED 1000 DOLLARS TO SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035923October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRAMAN MOTORCARS IN WEST PALM BEACH, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER ORIGINALLY STATED THAT THE PARTS WOULD BECOME AVAILABLE IN LATE AUGUST OR EARLY SEPTEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034690October 19, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT
HIGH PRESSURE FUEL PUMP FAILING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033812October 16, 2017
ENGINE
WATER PUMPED FAILED AFTER 40,400 MILES ONLY. THE CAR WAS WELL MAINTAINED BY DEALER. THE AGE OF THE CAR IS 5 YEARS AND 6 MONTHS AFTER PURCHASE. WATER PUMP FAILED DURING IN TOWN DRIVING. SPEED WAS UNDER 30 MILES/HR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033039October 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HENDRICK BMW, CHARLOTTE, NC, 888-660-4841) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032918October 11, 2017
ENGINE
MY 2011 BMW 335I, WHEN DRIVING AT LOW SPEEDS (>20MPH) AND TURNING (ONTO STREETS AND INTO PARKING LOTS) STALLS AND LOSES ALL ENGINE POWER. I AM ABLE TO RE-START CAR BUT THE SUDDEN LOSS OF POWER CAUSE SAFETY ISSUES BECAUSE CARS BEHIND YOU MAY HIT YOU. THIS HAS HAPPENED 7-10 TIMES SINCE 2012. I HAVE TAKEN IN THE CAR TO KELLY BMW AND MAG BMW IN COLUMBUS OHIO FOR INSPECTION ON AT LEAST 2 OCCASIONS, BUT DUE TO BMW'S WARRANTY REQUIREMENTS REGARDING REPLICATION AT THE SERVICE CENTER, THESE INTERMITTENT BUT SERIOUS SAFETY ISSUES HAVE NOT BEEN ADDRESSED. FROM READING CUSTOMER FEEDBACK ON CONSUMER SITES, THIS IS A PREVALENT ISSUE AND IS NOT BEING ADDRESSED BY BMW CORRECTLY. I AM HOPING TRANSPORTATION CAN HELP ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030563September 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I US. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LAUDERDALE BMW OF PEMBROKE PINES, PEMBROKE PINES, FL, 954-620-5050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030402September 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF HONOLULU (777 KATIOLANI BLVD, HONOLULU, HI 96813; 808-597-1225) AND WAS INFORMED THAT THE MANUFACTURER WAS ONLY ALLOWING FOR TEN REPAIRS PER DAY, WHICH WOULD PLACE THE CONTACT'S REPAIR AROUND NOVEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024580September 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL JACOBS BMW, 2495 AURORA AVE, NAPERVILLE, IL 60540) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL 6 TO 8 WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023620September 15, 2017
ELECTRICAL SYSTEM, STEERING
SERPENTINE DRIVE BELT BROKE DURING HIGHWAY DRIVING, POWER STEERING IMMEDIATELY LOST. BELT REPLACED; AFTER 2000 MILES BELT WAS FOUND TO BE FRAYED AND SEVERELY WORN. BELT WAS REPLACED A SECOND TIME. BELT THEN BROKE A THIRD TIME AFTER 8000 WHILE DRIVING, SAME CONDITIONS AND SYMPTOMS. DIAGNOSED AS DAMAGE TO THE DRIVE BELT AND POWER STEERING PULLEY DUE TO INSUFFICIENT CLEARANCE WITH THE FRONT SUBFRAME. BMW HAS HAD A TSB FOR THE ISSUE SINCE 2008 (SI B11 09 08) FOR ALL E90 SERIES WITH N54 ENGINES (135I, 335I) UP TO 04/08 PRODUCTION; RECOMMENDED REPAIR FOR VEHICLES THAT HAD SUBFRAME CONTACT WITH THE PULLEY IS TO REPLACE FRONT SUBFRAME WITH UPDATED PART -- NO WARRANTY EXTENSION OR RECALL AT PRESENT FOR AFFECTED VEHICLES, COVERED UNDER NEW WARRANTY ONLY. OWNER EVENTUALLY REPLACED SUBFRAME WITH UPDATED ONE OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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