BMW 335i Complaints
831 consumer complaints on file.
- #11123323August 29, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT WAS NOT NOTIFIED BY THE MANUFACTURER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE RECALL WAS ISSUED ON OCTOBER 25, 2017. WITHOUT WARNING, SMOKE APPEARED FROM UNDER THE HOOD AND A FIRE STARTED. A PASSERBY EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR ARRIVED AND WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DAMAGED EXTENSIVELY AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOTIFIED OF THE RECALL BY THE MANUFACTURER AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11121587August 22, 2018ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING AND ALL OF A SUDDEN I COULD NOT STEER, AND THE POWER WAS GONE; IT WAS BARELY MOVING; AND THE LIGHT CAME ON SAYING TO CONTINUE TO DRIVE WITH DIMINISHED SPEED. I WAS CLOSE TO HOME ON AN ACCESS ROAD; AND WAS ABLE TO LIMP HOME. IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TOOK IT TO GLOBAL BMW IN METRO ATLANTA; AND PAID CLOSE TO $3000 FOR REPAIRS. APPROXIMATELY A MONTH LATER I HAD A PROBLEM AGAIN. THE LIGHT CAME ON AND STATED ENGINE MALFUNCTION; REDUCED POWER, PROCEED WITH CAUTION. IN DOING RESEARCH THIS MORNING; I DISCOVERED THAT THERE WAS A RECALL ON MY VEHICLE FOR THIS EXACT PROBLEM. I DID NOT KNOW IT; BUT GLOBAL BMW HAD TO KNOW IT. I CALLED BMW RECALL AND THEY CLAIM THAT THEY ARE WAITING ON THE PARTS. THIS RECALL HAS BEEN IN EFFECT SINCE 2010; SO THEY MUST HAVE THE PARTS. MOST OF THE LAWSUITS WERE SETTLED OUT OF COURT WITH A GAG ORDER; SO IT APPEARS THAT BMW DON'T RESPOND UNLESS THERE IS A FORMAL COMPLAINT; AND THIS IS THE REASON FOR THIS COMPLAINT WITH YOUR OFFICE. I WILL APPRECIATE ANY ASSISTANCE THAT YOU MAY PROVIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11121083August 20, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PETER PAN BMW (2695 S EL CAMINO REAL, SAN MATEO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11119721August 13, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARIN MAZDA (807 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 454-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115438August 2, 2018FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2007 BMW 335I. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP AND STARTER FAILED AND NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112987July 23, 2018ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335I US. WHEN THE VEHICLE WAS STARTED, THE "SERVICE ENGINE SOON AND LOW POWER MODE' WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (BMW OF WEST SPRINGFIELD, 1712 RIVERDALE STREET, WEST SPRINGFIELD, MA 01089) WHERE IT WAS DETERMINED THAT THE VALVE-TONIC SYSTEM FAILED AND NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON THREE OCCASIONS FOR THE SAME FAILURE, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112554July 20, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FREEHOLD (4225 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, (732) 751-4335) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111772July 16, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (TOM BUSH BMW ORANGE PARK, 6914 BLANDING BLVD, JACKSONVILLE, FL 32244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111240July 13, 2018AIR BAGS
ON 2/5/2016, BMW ISSUED A RECALL FOR THE DRIVER'S FRONT AIR BAG (RECALL CAMPAIGN NO. 16V-071). I WASN'T EVEN NOTIFIED ABOUT THE RECALL! I HAPPENED TO SEE THIS OPEN RECALL IN JULY 2017 AFTER I RECEIVED A RECALL FOR THE REAR DRIVESHAFT CONSTANT VELOCITY JOINT (RECALL CAMPAIGN NO. 17V-067). IT TOOK ALMOST 2 YEARS FOR THE DRIVER'S AIR BAG RECALL TO BE FIXED (IT WAS FINALLY MADE AVAILABLE TO ME IN DECEMBER 2017). WITHIN A FEW MONTHS OF GETTING THE DRIVER'S SIDE FIXED, THE PASSENGER SIDE AIR BAG SEAT SENSOR MALFUNCTION LIGHT CAME ON WHILE I WAS DRIVING THE VEHICLE! I'VE SPOKEN TO BMW'S SERVICE DEPARTMENT & AUTHORIZED BMW MECHANICS REGARDING THE AIR BAG SENSOR MAT FAILING & WAS TOLD IT WAS A VERY COMMON PROBLEM. THAT IT WAS SO COMMON, THE WAITING LIST TO REPLACE/FIX THE MALFUNCTION WILL TAKE 1-2 YEARS (OR LONGER). THIS MALFUNCTION HAS BEEN RECALLED ON PREVIOUS BMW MODELS'THE RECALL NEEDS TO BE ISSUED ON 2011 BMW'S AS IT IS STILL A MAJOR SAFETY ISSUE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110166July 9, 2018ELECTRICAL SYSTEM, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 335I. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER (ZT MOTORS OF FORT WALTON BEACH, 1000 N BEAL PKWY NW, FORT WALTON BEACH, FL 32547, (850) 863-2167) SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11109984July 7, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
CAR IN GARAGE INSERTED KEY CAR DEAD. NOTHING WORKED. ALL ELECTRICAL SYSTEMS DOWN. UNABLE TO OPEN TRUNK TO CHECK BATTERY.CALLED WRECKER SERVICE JUMP STARTED CAR INSTANTLY FROM UNDER HOOD.MECHANIC CHECKED CAR NO PROBLEMS FOUND. FOUND: PROBLEM BMW RECALL SAFETY UK . EXACT SAME PROBLEM SAYS CAR CAN SHUT DOWN IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11109958July 6, 2018ENGINE
POOR FUEL INJECTORS CAUSE BAD EMMISION INJECTORS BECOME FAULTY AND CAUSE LESS FUEL BEING DELIVERED TO THE COMBUSTION CHAMBER. IN TURN, CAUSE LEAN BURNING, HIGH NOX EMISSION. BMW SHOULD COVER THE COST TO CORRECT THIS ISSUE, (CHANGED OUT THE FUEL INJECTORS). BECASUE THIS IS A CALIFORNIA LEV, ALL EMMISION COMPONENTS (INJECTORS INCLUDED) SHOULD BE COVERED 10YR/120K MILES THANKS,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104238June 27, 2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL* THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ONTARIO (1350 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-4000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103390June 22, 2018AIR BAGS, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
IMMEDIATELY AFTER REPLACING THE RECALL FOR THE DRIVER'S SIDE AIRBAG, THE LIGHT WARNING CAME ON FOR THE PASSENGER SIDE AIRBAG. THIS HAPPENED WHILE MY VEHICLE WAS IN MOTION AFTER TAKING IN MY CAR FOR MAINTENANCE AND THE ORIGINAL RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102966June 21, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST GERMAN BMW IN FORT WASHINGTON, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101244June 11, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (SOUTH BAY BMW, 18800 HAWTHORNE BLVD, TORRANCE, CA 90504) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11097680May 23, 2018ELECTRICAL SYSTEM
STRONG SMELL OF BURNING ELECTRIC WIRING WHILE DRIVING. TURN OFF AC. AFTERWARDS AC STOPPED WORKING. UPON INSPECTION, AC BLOWER MOTOR HAD BURNED WIRING TO THE POINT THAT IT WAS BROKEN. HAD TO GET BLOWER MOTOR AND CONNECTOR REPLACED. NO VISIBLE SMOKE OR FLAMES. STRONG SMELL OF PLASTIC/ELECTRONICS BURNING WHEN IT HAPPENED. WIRING DAMAGE PRETTY BAD. VEHICLE WAS IN MOTION IN CITY STREET WHEN IT HAPPENED SMELL CONTINUED FOR SEVERAL MINUTES EVEN WITH WINDOWS OPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11096516May 17, 2018EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. WHEN THE CONTACT ATTEMPTED TO USE THE AIR CONDITIONER, IT FAILED TO BLOW COLD AIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOTORWERK BMW AT (952) 888-2700 (LOCATED AT 1300 AMERICAN BLVD W, BLOOMINGTON, MN 55420) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11094055May 15, 2018AIR BAGS:SIDE/WINDOW:CURTAIN, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS
AIR BAG SENSOR STILL ON AS FAULTY. BMW HAS STATED ITS THE SENSOR ASSOCIATED WITH THE THE EVENT OF ROLL OVER. PRIVATE COMPANY CERTIFIED TO SERVICE BMWS STATES ITS THE PASSENGER AIR BAG. MY BMW'S COMPUTER ALSO STATES ITS THE PASSENGER AIR BAG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11089815April 24, 2018ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
IN 2017 MY SON WAS DRIVING ON THE INTERSTATE 91 HIGHWAY WHEN HIS FRONT DRIVER TIRE ROD BROKE OFF. BOLTS WERE MISSING BOTH DRIVER AND PASSENGER SIDES. TIRES WENT OUT AND IT COULD HAVE CAUSED A TRAGEDY THIS HAPPENED ON A FRIDAY NIGHT. WE PAID TO HAVE THE WHEELS AND TIRES REPAIRED AND REPLACED. I PROVIDE THE RECEIPTS TO THE BMW DEALER SHIP BUT THEY WERE NEVER HONORED OR REIMBURSED. WE PAID TO HAVE WATERPUMP REPLACEMENT BECAUSE. IN JULY 2017 THE AIR CONDITIONING WAS BLOWING HOT AIR. IN NOV. 2017 THE HEATING SYSTEM WAS BLOWING COLD AIR. FEB 2018 BLOWER WAS STILL NOT WORKING, WHEN I FOUND OUT THAT THERE WERE (RECALLS). WE WAITED ALMOST 4 MONTHS FOR RECALLED BLOWER WAS REPLACED, WE PAID FOR THEMOSTRATE REPLACEMENT BUT STILL HAD NO HEAT. CAR WON'T START. SO WE PAID FOR THE BATTERY TO BE TESTED AND REGISTERED. SHORTLY AFTER THE CAR STARTED LEAKING COOLANT AGAIN APRIL 2018. DEFECTED WATER PUMP. APRIL 2018 ELECTRIC SYSTEM. I DROVE THE CAR TO BMW DEALERSHIPS, FOR FUEL LEAKAGE NOW THE DEALERSHIP SERVICE DEPT. IS TELLING ME THAT THE CAR WON'T START!!! AND THAT THE STARTER NEEDS REPLACED. WE HAVE NOT HAD ANY PREVIOUS ISSUES WITH THE STARTER. AND I HAVE ALREADY SPENT NEARLY $4,000.00 WITHIN THE PAST 5 MONTHS FOR THINGS THAT I BELIEVE I SHOULD NOT HAVE. PLEASE INVESTIGATE. IN NOVEMBER 2017 THE CAR WAS OVERHEATING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0