BMW 328xi Complaints
460 consumer complaints on file.
- #11320272April 5, 2020AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE CAR HAS A SHORT DRAINING BATTERY ALL THE DASH LIGHTS CAME ON THE BLOWER MOTER SMELT LIKE FIRE WHEN TURNED ON. SCAN TOOL WONT CONNECT TO OBD2 SAYS NO COMMUNICATION AIR BAGS RESTRAINT LIGHTS CAME ON . I BELEIVE YOUR RECALLS WERE NOT DONE AND CAUSE A MASSIVE FAILURE THAT WOULD BE CONSIDERED DANGEROUS CONDITIONS TO OPERATE VEHICLE UNDER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301519January 24, 2020ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WAS PARKED OVERNIGHT AND A FIRE STARTED UNDER THE DASHBOARD
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11298020January 8, 2020AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER AIR BAG LIGHT IS LIT EVEN WHEN PASSENGER IS SITTING. THERE'S NO DIFFERENCE AS TO IF THE PASSENGER SITS DOWN WITH THE CAR ON OR OFF, IF THE BELT IS FASTENED WITH THE CAR ON OR OFF, MOVING OR STATIONARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291817December 29, 2019ELECTRICAL SYSTEM
I UNDERSTAND THERE WAS A RECALL FOR ELECTRICAL FAILURE ON CERTAIN BMW'S. RECALL 13V044. MY VEHICLE BAD A COMPLETE ELECTRICAL FAILURE IN EARLY DECEMBER 2019. IT NOW SITS IN MY GARAGE. APPARENTLY MY CAR WAS NOT PART OF THE RECALL WHICH I CANNOT UNDERSTAND. IT EXHIBITS ALL THE FAILURES INDICATED IN THE ORIGINAL RECALL. PLEASE HELP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291770December 28, 2019STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE CAR WAS PARKED IN A STRIP MALL PARKING LOT AND SHUT OFF, CAR IGNITED IN FLAMES AND IS NOW A TOTAL LOSS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11289607December 17, 2019AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BMW OF DEVON (20 LANCASTER AV, DEVON, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS INVALID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288879December 13, 2019AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED BMW OF ROCHESTER AT 585-617-0465 (LOCATED AT 4250 W HENRIETTA RD, ROCHESTER, NY 14623) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287964December 9, 2019SUSPENSION, UNKNOWN OR OTHER
THE SIDE MIRROR DEFECT OR NOT WORKING AUTOMATICALLY FOLD FORWARD AT ANYTIME. THE SPRING NOT SEAT IN PLACE, IT ON TOP RAIL DISK SUSPENTION AND MAY POP OUT SIDE PLACE. THE SPRING MAY NOT FIT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282700November 27, 2019EXTERIOR LIGHTING
HEADLIGHTS ARE POINTING UP TO THE SKY INSTEAD OF STRAIGHT FORWARD AFTER HITTING A BUMP IN THE ROAD WHILE DRIVING. THIS HAPPENS OFTEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270882October 24, 2019ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED, AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. ON AUGUST 26, 2019, THE VEHICLE WAS TOWED TO RICK HENDRICK BMW (1518 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 261-5760) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). ON AUGUST 27, 2019, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WHILE BEING TEST DRIVEN BY A MECHANIC. THERE WERE NO INJURIES. THE CONTACT WAS NOTIFIED OF THE CRASH THE FOLLOWING DAY. ON AUGUST 29, 2019, THE CONTACT WENT TO THE DEALER TO SPEAK WITH A MANAGER AND WAS INFORMED THAT HE WOULD NEED A POLICE REPORT BEFORE THEY COULD MAKE ANY DECISIONS REGARDING HIS VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SPOKEN WITH HIS INSURANCE COMPANY. ON SEPTEMBER 3, 2019, THE CONTACT WAS PROVIDED A REPAIR ESTIMATE VIA EMAIL AT THE COST OF $4,751. THE CONTACT WAS INFORMED THAT THE REC ECCENTRIC SHAFT SENSOR WITH THE VALVE COVER, OIL FILTER SOLENOIDS, SPARK PLUGS, COILS AND OTHER OIL RELATED FAILURES IN THE ENGINE NEEDED TO BE REPLACED. ON OCTOBER 15, 2019, THE CONTACT WAS INFORMED THAT HIS BUMPER HAD BEEN REPLACED BY THE INSURANCE COMPANY OF THE DRIVER WHO CRASHED INTO HIS VEHICLE AND THAT HE WAS "ALL SET TO GO". UPON HIS RETURN HOME, THE VEHICLE BEGAN SMOKING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS DENIED A LOANER VEHICLE. THE CONTACT WAS UNAWARE OF THE VEHICLE'S WHEREABOUTS. THE FAILURE MILEAGE WAS 56,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270755October 22, 2019ENGINE
2013 BMW 328XI SULEV. CONSUMER WRITES IN REGARD TO TURBO FAILURE. *AS THE CONSUMER STATED THE VEHICLE STARTED SPEWING GREY SMOKE FROM THE EXHAUST ON SOME COLD STARTS. THE OIL SUPPLY LINES TO THE TURBOCHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11267690October 10, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) WITH THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256816September 20, 2019ENGINE
TL* THE CONTACT OWNED A 2007 BMW 328XI. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT SAW FLAMES COMING FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED A TOTAL LOSS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). A LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 148,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11253093September 4, 2019SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
VACUUM PUMP RECALL . TAKATA RECALL ELECTRIC RECALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11231555July 13, 2019SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221965June 23, 2019ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHEN I TURN ON MY AIR CONDITIONING MY CAR OVERHEATS WHEN I WAS DRIVING HOME FROM WORK IT STARTED TO OVERHEAT AND I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS I NEED THIS PROBLEM FIXED AS SOON AS POSSIBLE I AM IN FEAR OF THIS HAPPENING AGAIN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11209678May 24, 2019AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER RESTRAINT SYSTEM ERROR: WHEN PASSENGERS SIT IN FRONT PASSENGER SEAT A WARNING COMES ON AND DISABLES AIRBAG EVEN WHEN BELT IS BUCKLED OR NOT, DRIVING OR STATIONARY. WARNING STAYS ON AFTER PASSENGER EXITS. WARNING STAYS ON FOR ABOUT 50 MILES OF DRIVING AND RESETS UNTIL THE SEAT IS SAT IN AGAIN. ONLINE FORUMS SHOW RECALL FOR THIS IN OTHER MODELS BUT NOT MINE YET MUCH IS BEING REPORTED. SEEMS THE SEAT SENSOR PAD GOES BAD. VERY FEW PEOPLE SIT IN THIS SEAT SO THE SENSOR SYSTEM SHOULD NOT BE MALFUNCTIONING/WEARING OUT. IT IS INTERMITTENT BUT FREQUENT SUGGESTING IT IS THE SAME SYMPTOM ISSUE AS OTHER BMW MODELS WITH RECALLED SEAT SENSOR PADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11208167May 17, 2019ENGINE
VEHICLE SHOWED CHECK ENGINE LIGHT AND WAS IDLING ROUGH DURING COMMUTE. ENGINE SHUTOFF/STALLED WHILE STOPPED AT A STOPLIGHT. WAS ABLE TO RESTART AND RETURN HOME, BUT IDLE REMAINED ROUGH. ATTEMPTED TO DRIVE TO REPAIR SHOP ON ANOTHER DAY, IDLE WAS ROUGH UPON ENGINE START AND CHECK ENGINE LIGHT REMAINED ON. CAR AGAIN STALLED AT AN INTERSECTION WHILE STOPPED AT A RED LIGHT. ENGINE WOULD NOT RE-START AND VEHICLE REQUIRED A TOW TO GET IT TO SHOP. DEALERSHIP SERVICE CENTER EXPLAINED THAT VANOS BOLTS HAD SHEARED AND IS THE EXACT ISSUE DESCRIBED IN BMW RECALL CAMPAIGN VANOS SIB 14V-176. IN SPITE OF MY VEHICLE MATCHING THE MAKE, MODEL, YEAR, AND ENGINE TYPE DESCRIBED IN THE RECALL, BMW INFORMED ME THAT MY VIN WAS NOT SHOWING ANY RECALL. IT APPEARS BMW OF NORTH AMERICA HAS EITHER INTENTIONALLY OR THROUGH NEGLIGENCE OMITTED CERTAIN VEHICLE VINS FROM THE RECALL BULLETIN, EVEN THOUGH THEY ARE SUBJECT TO THE MALFUNCTION SPECIFIED (SHEARING OF VANOS BOLTS).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11206167May 8, 2019TIRES, TIRES:SIDEWALL
SIDEWALLS ARE WEAK AND BLOW OUT. HAD 5 TIRES REPLACED; STILL HAVE ONE WITH BUBBLE IN SIDEWALK. BRIDGESTONE REP SAYS FROM HITTING POTHOLES. I HAVE ANOTHER SET OF TIRES(MICHELIN) THAT I DRIVE ON THE SAME ROADS WITH NO ISSUES. BRIDGESTONE DRIVEGUARD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11196609April 16, 2019ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE WAS MAKING A SQUEALING NOISE, WAS LOUDER WHEN RUNNING BUT SITTING STILL. TOOK IT TO A GARAGE AND VALVE COVER GASKET WAS LEAKING APPARENTLY. I KNOW THIS HAPPENS TO CARS BUT MY BMW IS A 2011 WITH ONLY 65500 MILES AT THE TIME.. COSTED ME 1000 DOLLARS TO FIX AND A MONTH BEFORE THIS THEY DID A RECALL ON THE PCV VALVE AND HAD IT TORE APART. MAYBE IT WAS SOMEONE'S MISTAKE WHEN REASSEMBLING THE PCV VALVE HEATER DURING RECALL AT BMW DEALER AT TOWNE AUTO IN WILLIAMSVILLE NEAR BUFFALO NY?? IDK BUT THAT IS LOW MILEAGE FOR THIS TO HAPPEN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0