BMW 328i Complaints
2,583 consumer complaints on file.
- #10871658May 31, 2016STRUCTURE:BODY
DRIVING DOWN I-25 AT 75 MPG ON MAY 28 NEAR BERTHOUD, COLORADO MY SUNROOF EXPLODED. NO TRUCKS NEARBY. NORMAL TRAFFIC. WEATHER WAS ABOUT 70 DEG F. NO RAIN OR HAIL. LUCKILY THE SLIDER WAS CLOSED, OTHERWISE WE'D BE COVERED IN GLASS. THE CARS BEHIND ME WERE COVERED IN GLASS, AS WAS THE ROAD. SEEMS IT'S HAPPENED TO A FEW BMW CARS LATELY ACROSS THE GLOBE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871168May 27, 2016AIR BAGS, SEAT BELTS, SEATS
SEAT BELT AND AIR BAG WARNING LIGHTS GO ON WHEN THERE'S NO ONE SITTING IN THE PASSENGER SEAT. WAS TOLD THIS IS LIKELY A SEAT SENSOR ISSUE. I HAVE THE SPORT PACKAGE AND HAVE READ THAT MANY PEOPLE HAVE THE SEAT SENSOR ISSUE WITH SPORT SEATS. ALSO THERE HAS BEEN A RECALL FOR ALMOST EVERY YEAR MODEL FOR THE BMW 3-SERIES UP TO 2007 FOR SEAT SENSOR RECALL. THE LIGHT IS ON CONSTANTLY NOW WHEN THE CAR IS TURNED ON, WHETHER IT IS DRIVING OR STATIONARY. THE LIGHTS USED TO GO INTERMITTENTLY ON OR OFF BUT NOW THEY ARE STAYING ON. THIS MAKES QUESTIONABLE WHETHER THE SEAT BELTS ARE WORKING OR IF THE AIR BAGS WILL DEPLOY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870639May 24, 2016AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870415May 23, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865751May 19, 2016AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT AIR BAG MAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865867May 19, 2016AIR BAGS
BMW RECALL DATED 11/12/2013, NHTSA CAMPAIGN NUMBER: 13V564000. RECALL UP TO 76,565 UNITS FOR FAILURES OF FRONT SEAT OCCUPANT PROTECTION MAT. AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CONTACTED BMW AND WAS TOLD MY VIN DOES NOT FALL INTO BMW RANGE BUT I'VE BEEN EXPERIENCING THE EXACT FAILURE SINCE YESTERDAY WHEN I WAS DRIVING DOWN MY DRIVEWAY AT 3 -5 MPH WITH NO ONE IN THE PASSENGER SEAT. I PURCHASED THE VEHICLE NEW 2007, CURRENTLY HAS 83,000 MILES ON THE VEHICLE. BMW HAS LIKELY NOT IDENTIFIED THE TRUE VIN RANGE OF VEHICLES IMPACTED BY DEFECTIVE OCCUPANCY MATS AND REFUSES TO PAY FOR REPLACEMENT AND TOLD ME IT WAS "CUSTOMERS COST" BECAUSE MY CAR WAS MANUFACTURED IN DEC., 2006 AND THE RECALL ONLY WENT THROUGH CARS MANUFACTURED UP TILL SEPT. 30 2006 MANUFACTURE DATE. I THINK ASKED HER IF THEY PUT IN A NEW PART ON THE VEHICLES IN DECEMBER VS. SEPTEMBER OF 2006 AND SHE SAID SHE DIDN'T KNOW. IT WOULD SEEM LIKE A LOGICAL ITEM TO HAVE IN THEIR CUSTOMER SERVICE HELP TOOLS INSTEAD OF REFUSING TO FIX A CRITICAL SAFETY DEFECT IN THE VEHICLE. I SAID THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM POSTING IT ON THE INTERNET AND BMW SHOULD TAKE RESPONSIBILITY FOR WHAT THEY MANUFACTURED WHICH SHE REALLY DIDN'T CARE, I GUESS SHE DOESN'T CARE IF MY AIR BAG DEPLOYS OR NOT. I SAID TO HER YOU ARE GOING TO HAVE ANOTHER CLASS ACTION SUIT AFTER A FEW PEOPLE DIE WHICH SHE DIDN'T REALLY CARE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863867May 9, 2016FUEL/PROPULSION SYSTEM
DRIVING ALONG AT 80 MPH ON THE EXPRESSWAY IN RUSH HOUR TRAFFIC, HEADING INTO A CURVE. CRUISE CONTROL WAS ACTIVATED, SERVICE ENGINE LIGHT CAME ON, AND CAR SHUTOFF. WAS ABLE TO ACTIVATE HAZARDS AND MANEUVER BETWEEN THE CAR AND SEMI NEXT TO ME TO GET TO RIGHT SHOULDER. (DITCH ON LEFT SIDE) ONCE SAFELY OFF THE SIDE OF THE ROAD TRIED TO RESTART AND CAR CRANKED BUT DID NOT START. JUST HAD FUEL PUMP REPLACED 6 WEEKS AGO FOR SAME CRANKING, BUT NOT STARTING BEHAVIOR. BMW HAS CONFIRMED THE NEW HPFP THEY PUT IN 6 WEEKS AGO FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863676May 6, 2016TIRES
TL* THE CONTACT OWNS A 2011 BMW 328I EQUIPPED WITH CONTINENTAL TIRES, SIZE: 225/45/R17 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT INSPECTED OR REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863407May 5, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE SENSOR FOR THE PASSENGER SIDE SEAT ACTIVATED WHILE THE SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER DETECTION MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861227April 25, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860904April 22, 2016ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS WERE NOT AVAILABLE IN A REASONABLE TIME FRAME TO SCHEDULE A REPAIR WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE HESITATED SEVERELY AND RANDOMLY STALLED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). ALSO, THE FUEL PUMP FAILED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING TO DETERMINE WHEN THE RECALL REPAIRS WOULD BE COMPLETED. THE NHTSA CAMPAIGN NUMBER FOR THE AIR BAGS WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860530April 20, 2016ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD THUMP AND "CATASTROPHIC FAILURE" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS NO LONGER OPERABLE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED OIL POURING OUT THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT IT NEEDED THE ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855433April 14, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART OR REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855197April 13, 2016UNKNOWN OR OTHER
MY BMW 328I 2013 HAS A DRIVETRAIN MALFUNCTION SECOND TIME IN LESS THAN A MONTH. AFTER READING BMW THREADS ON THIS PARTICULAR PROBLEM IT'S A FACT THAT THIS IS A COMMON ISSUE FOR 2013 BMW OWNERS AND A RECALL SHOULD BE SENT OUT IMMEDIATELY TO RESOLVE THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855249April 13, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854698April 11, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854430April 8, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 163V07100 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854447April 8, 2016STRUCTURE:BODY
TWICE WHILE DRIVING THE CAR, THE DRIVER'S CAR DOOR FLEW OPEN. THERE WAS NO INDICATION THE DOOR WAS NOT LATCHED, NOR DID ANY ALARMS SOUND. THIS OCCURRED AS I WAS TURNING INTO HEAVY TRAFFIC ON A BUSY 4 LANE HIGHWAY IN TOWN, AND ACCELERATING TO 50 MPH. I TOOK THE CAR INTO MY BMW DEALERSHIP AND THEY TOLD ME IT WAS A FAULTY ACTUATOR THAT WAS NOT COVERED UNDER WARRANTY, INCURRING A COST TO ME OF $622.00. I AM APPALLED THAT THIS IS NOT COVERED AS A HUGE SAFETY ISSUE SO FEEL THIS NEEDS TO BE REPORTED....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853943April 7, 2016AIR BAGS, WHEELS
DRIVING IN THE TOWN OF BLACKSBURG VA. A TWO LANE WITH BUS ACCESS LANE DIDN'T QUIT MOVE OVER ENOUGH AND MY PASSENGER TIRES SCRUBBED THE CURB THAT SET OFF BOTH FRONT AIR BAGS, BROKE FRONT AND MOON ROOF GLASS BLEW DRIVERS SUN VISOR TO THE BACK WINDOW,BROKE BOTH DRINK HOLDERS IN THE PASSANGERS FRONT DASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854033April 7, 2016AIR BAGS
"TAKATA RECALL" BMW ADVISED ME ON 4/7/2016, THAT IT WOULD BE LATE SUMMER OF 2016 BEFORE MY CAR WILL BE REPAIRED AND THEY WILL PROVIDE ME WITH A RENTAL. THIS IS TO LONG FOR ME BE WITHOUT THE USE OF MY CAR. PLEASE HELP WITH ME GET MY CAR REPAIRED SOONER. I AM AFRAID TO DRIVE MY CAR WITH AN AIRBAG THAT CAN CAUSE DEATH. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0