BMW 328i Complaints
2,583 consumer complaints on file.
- #11155398December 1, 2018AIR BAGS, SEAT BELTS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, ON 12-1-2012 AIR BAG AND SEAT BELT LIGHT ON. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE USE THE CAR, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS. THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11155396December 1, 2018AIR BAGS, SEAT BELTS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, SEAT BELT AND AIR BAG LIGHT ON, IN 2012. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, AND TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF FOLLARS. PLEASE REPLACE IT. IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE IS DRIVING IT, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11155274November 30, 2018ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
THE ENGINE LIGHT WOULD COME ON, BUT NOTHING WOULD BE WRONG WITH THE CAR AT LEAST I THOUGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11154868November 29, 2018AIR BAGS, SERVICE BRAKES, SEAT BELTS
TAKATA- RECALL RELATED TO AIRBAGS,& SEAT BELT, HOWEVER WHEN YOU CALL THE BMW OF MEMPHIS THEY STATE THERE IS NO RECALL OR REMEDY FOR THE AIRBAGS & SEAT BELTS.. IT IS VERY UNSAFE TO DRIVE THIS CAR AS EVERYTIME YOU IN THE CAR THE SEAT BELT LIGHT & AIRBAG LIGHTS CAME ON ALL THE TIME AND STAY ON. THERE SHOULD BE A NATIONAL RECALL WITH A REMEDY TO FIX THIS PROBLEM AS SAFETY COME FIRST. HOWEVER, I HAVE CALL SEVERAL TIMES AND HAVE BEEN TOLD THERE IS NO REMEDY FOR AIRBAGS AND SEATBELT ISSUE.THE VEHICLE CAN BE STATIONARY WHEN THIS HAPPENS AND IN MOTION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11154508November 28, 2018ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTICED A STRONG ODOR AND SMOKE INSIDE THE VEHICLE PRIOR TO RECEIVING THE RECALL NOTIFICATION LETTER. THE DEALER (ADVANTAGE BMW CLEAR LAKE, 400 GULF FWY S, LEAGUE CITY, TX 77573, (281) 557-7000) WAS CONTACTED. THE DEALER INDICATED THAT THEY WOULD BE ABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT AND THAT A SUPERVISOR WOULD CALL TO DETERMINE IF THERE WAS AN OPTION FOR A LOANER VEHICLE. THE CONTACT WAITED FOR A CALL FOR WEEKS, BUT DID NOT RECEIVE ONE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11153714November 26, 2018AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN BMW OF TREASURE COAST IN FT. PIERCE (4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982, (772) 410-5155) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11154001November 26, 2018STRUCTURE:BODY
WHEN IN PARK OR WITH ENGINE "OFF" THE DRIVER AND PASSENGER DOORS FAIL TO OPEN WHEN INTERNAL HANDLE IS PULLED. THE PIN RISES WHEN HANDLED IS PULLED AND RETRACTS BACK WHEN HANDLE IS RELEASED FAILING TO "UNLOCK" THE DOOR. VEHICLE CANNOT BE EXITED IN A CASE WHEN FAST EGGRES IS NEEDED OR WHEN THERE IS NO POWER TO USE THE POWER LOCK/UNLOCK. CAN BE DEADLY IN A CAR FIRE OR SIMILAR GRAVE CONDITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11153567November 24, 2018ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
DRIVER SIDE LIGHT CONTINUE TO GO OUT...SMOKE COMING FROM UNDER THE HOOD ON START UP PERIODICALLY SMELL OF BURNING PLASTIC PULLED OVER TO TURN TURNED THE CAR OFF . NOTICED WHITE SMOKE COMING FROM CENTER CONSOLE...RANDOM WARNING LIGHT INDICATED ON DISPLAY. CAR KEEPS JUMPING INTO LAG MODE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11153249November 22, 2018ELECTRICAL SYSTEM, ENGINE
MY CAR JERKED AND STALLED AND GIVE DIFFICULT START. TOOK IT TO MECHANIC SHOP AND IT WAS DIAGNOSED WITH CRANK PCV VALVE PROBLEMS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11152869November 20, 2018ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. LESS THAN AN HOUR AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT CAUGHT FIRE UNDER THE HOOD. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE KEY FOB FAILED TO UNLOCK THE VEHICLE AND THE KEY HAD TO BE MANUALLY USED TO OPEN THE DRIVER'S SIDE DOOR. THE INTERIOR OF THE VEHICLE WAS FILLED WITH WHITE SMOKE. UPON FURTHER INSPECTION, IT WAS NOTICED THAT AN EXTENSIVE FIRE ERUPTED FROM THE DRIVER'S SIDE NEAR THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND PROVIDED A FIRE INSPECTION REPORT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER THE FAILURE, THE MANUFACTURER DID NOT SEND THE RECALL NOTICES CONCERNING NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FIRE DEPARTMENT MENTIONED THAT THESE MODELS HAVE RECALLS. THE CONTACT VERIFIED THE RECALL INFORMATION DIRECTLY FROM THE INTERNET. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11151909November 16, 2018AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2008 BMW 328I CONVERTIBLE. WHILE OPERATING THE VEHICLE, THE MESSAGE "PASSENGER RESTRAINT SYSTEM MALFUNCTION" DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 175,000. *TT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11152003November 16, 2018ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED RICK HILL IMPORTS, INC AT 877-549-1572 (LOCATED AT 861 E STONE DR, KINGSPORT, TN 37662) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND A BURNING ODOR WAS DETECTED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. PARTS DISTRIBUTION DISCONNECT FOR BOTH CAMPAIGN NUMBERS.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11151837November 15, 2018SEATS
STOPPED AFTER EXCITING FREEWAY WITH TRAFFIC FLOW. SUV CAME UP BEHIND ME AND DIDN'T STOP AND HIT ME FROM BEHIND GOING 40-60 MPH. IMPACT THREW ME BACK THEN HEADREST DEPLOYED AND PUNCHED ME IN THE BACK OF HEAD WHICH I THEN HIT SEARING WHEEL. INSTANTLY FELT PAIN IN NECK AND HEAD. TAKEN BY AMBULANCE TO HOSPITAL. 2 C.T. SCANS DONE,CHEST XRAYS, AND 2 MRIS OF NECK AND BRAIN SHOWING SPINAL STENOSIS OF CERVICAL REGION, BULGE OF CERVICAL DISC WITHOUT MYELOPATHY. I ALSO SUSTAINED A CONCUSSION AND WHIPLASH WHICH IS STILL PRESENT AS OF TODAY. CAR TOTALLED. ONE OF DOCTORS STATED IMPACT FROM HEADREST DEPLOYING WAS SAME AS BEING PUNCHED IN BACK OF HEAD FROM A 200 LB. MAN.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11151245November 13, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) IN 2017. THE DEALER (BMW OF MERIDIAN, 2000 MS-39, MERIDIAN, MS 39301) STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11150884November 11, 2018ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
THERE IS A PROBLEM WITH MY STEERING, ELECTRICAL AND LIGHTS ON MY 2014 328I. THERE IS A STEERING COLUMN PROBLEM THAT IS CAUSING MY ELECTRICAL SYSTEM AND MY BRAKE LIGHTS AND FOG LIGHTS TO RANDOMLY STOP WORKING AT TIMES WHEN I'M DRIVING MY CAR DOWN THE ROAD. I HAD IT TESTED AND THEY SAID IT'S A 6 PIN STEEEING COLUMN ISSUE. IT'S CAUSING MY CRUISE CONTROL TO MALFUNCTION, ALONG WITH MY BRAKE LIGHTS AND FOG LIGHTS. I HAVE THE DOCUMENTS FROM THE REPORT IN MY EMAIL. ALSO, THERE IS SOMETHING WRONG WITH MY DRIVE TRAIN/TIMING BELT OR POWER STEERING BECAUSE MY ENGINE MAKES A LOUD WHINING NOISE WHEN I TURN THE STEERING WHEEL A CERTAIN WAY AND ALSO IT'S LOUDER WHEN I HAVE THE AIR OR VENTS TURNED ON. I'M AFRAID ALL THE DEFECTS ARE GOING TO CAUSE ME TO HAVE AN ACCIDENT DUE TO MY LIGHTS FAILING AND SOMEONE RUNNING INTO ME OR MY STEERING GOING OUT ON ME OR MY ENGINE SHUTTING DOWN DUE TO THE NOISE AND IT FAILING. I'VE READ LOTS OF OTHER BMW OWNERS REPORTING THE SAME ISSUES ON DIFFERENT SITES ON GOOGLE. THEY NEED TO RECALL THESE THINGS AND CHECK INTO THEM MORE SERIOUSLY BEFORE SOMEONE GETS HURT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11150348November 9, 2018TIRES, WHEELS
DRIVING 30 MPH TPMS LIGHT CAME ON INDICATING FRONT DRIVER TIRE LOW, GOT HOME AND TOOK TRIED TO INFLATE TIRE, WITH NO LUCK. TOOK TIRE OFF AND THE INSIDE TIRE WALL HAD BLOWN OUT. 1 MONTH LATER THE SAME BLOW OUT OCCURRED ON PASSENGER REAR TIRE. THERE WAS GOOD TREAD ON BOTH TIRES. DON'T KNOW IF IT MATTERS, BUT BOTH TIRES WHERE RUN FLAT. I HAVE CONTACTED BRIDGESTONE, BUT NO RESPONSE. I'M ATTACHING PICTURES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11149913November 7, 2018AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
I HAVE THE AIRBAG LIGHT ON THAT CAUSES WARNING SIGN ON THE INFORMATION CENTER. I TOOK THE CAR TO CREVIER BMW IN SANTA ANA, CALIFORNIA TO HAVE IT CHECKED. THEY TOLD ME THAT THE PASSENGER SEAT DETECTION MAT SENSOR NEEDS TO BE REPLACED. THIS IS THE PROBLEM THAT'S EXISTED BEFORE IN PREVIOUS YEARS OF THE SAME MODEL, ACCORDING TO NTHSA PUBLICATION ON 2013-12-14. WOULD YOU PLEASE EXTEND THE YEARS OF THE COVERAGE SINCE BASICALLY 2006-2011 IS THE SAME BODY TYPE AND COMPONENTS FOR BMW VEHICLE. THANK YOU SO MUCH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11149697November 6, 2018AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL. I HAVE RECIEVED SEVERAL RECALL LETTERS REGARDING MY VEHICLE. I HAVE NOTICED MY CAR DRIVING DIFFERENTLY, AND I DO NOT FEEL SAFE BEING IN THE CAR OR HAVING OTHERS IN THE VEHICLE. I HAVE READ THE RECALLS ON MY VEHICLE AND IT HAS STATED THAT CAR CAN GO ON FIRE WHILE DRIVING OR NOT AND PARTS ARE NOT AVAILABLE. I WOULD LIKE TO RETURN THE VEHICLE MY FAMIY AND MY SAFETY COMES FIRST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11144072October 30, 2018AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER RESTRAINT SYSTEM FAILURE. THE PASSENGER SEAT OCCUPANCY MAT SENSOR IS BAD, AND BMW HAS RECALLED IT FOR MY 2006-2007 CARS, BUT I HAVE AN EARLY 2008 PRODUCTION CAR THAT HAS THE PROBLEM. I BELIEVE THIS TO BE A DANGEROUS SAFETY PROBLEM AND AS IT STANDS I DO NOT BELIEVE MY AIRBAGS WILL DEPLOY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11144154October 30, 2018AIR BAGS, SEAT BELTS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
I AM RECEIVING A 'PASSENGER RESTRAINT MALFUNCTION' MESSAGE ON MY DASH AND THE SEATBELT AND AIRBAG LIGHT ARE STUCK ON. ONLINE BMW STATES "THE OC3 MAT NEEDS TO BE REPLACED. CHECK WITH YOUR DEALER, WE EXTENDED THE WARRANTY ON SOME MODELS." I CHECKED WITH MY DEALER AND THIS DOES NOT QUALIFY. THEY WILL NOT COVER THIS SAFETY REPAIR. I CANNOT SAFELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, AND THE SEAT CEASES TO MOVE AS WELL. MY DEALER STATES IT COSTS $1350 TO FIX AND THEY WOULD NEED TO ORDER IN THE PART AND HAVE MY VEHICLE FOR 2 DAYS. THIS IS A SAFETY ISSUE. SAFETY ISSUES SHOULD NOT HAVE AN 'EXPIRATION DATE' AS TO WHEN THE DEALER WILL OR WILL NOT COVER IT. THE CARE IS 7 YEARS OLD AND HAS 63,000 MILES. THIS DEFECT WAS COVERED FOR THE 2006 AND 2007 MODELS AND BECAME A RECALL. I SEE ONLINE IN FORUMS OTHERS ARE EXPERIENCING THIS IN THE 2011 MODEL. I AM FORCED TO PAY A MECHANIC TO FIX THIS NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0