BMW 328i Complaints

2,583 consumer complaints on file.

#11318841March 20, 2020
ENGINE, UNKNOWN OR OTHER
BMW REFUSED TO RECALLS 2012 TO 2014 VEHICLES WITH FAULTY TIMING CHAINS, OIL CHAIN, AND TENSIONER. WHEN I CONTACTED BMW THEY STATED IT WAS ONLY COVERED TO 70,000 MILES. I PURCHASED A 120,000 MILES WARRANTY , I WAS NEVER INFORMED BY BMW WEST THE SERVICE CENTER ABOUT THIS RECALL. AT A 120,000 MILES TOOK MY CAR INTO BE SERVICED AND WAS TOLD THE TIMING CHAIN, OIL CHAIN AND TENSIONER NEEDED TO BE REPLACED AT THE COST OF 4,400.00, IF THE THE CHAIN HAD CAME OFF OF THE TENSIONER AND RUIN IT MOTOR THAT COULD BE FROM 12,000.00 TO 22,000.00. SO MANY ARE EXPERIENCING THE SAME PROBLEM. MY CAR HAS BEEN SITTING FOR 6 MONTHS UNABLE TO DRIVE IT DUE TO THE DANGER . CAR MAKES I HIGH PITCH WHINING SOUND AND JUMPS OUT OF GEAR, CHECK ENGINE LIGHT STATES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318854March 20, 2020
ENGINE
TIMING CHAIN (N26 ENGINE) IS LOOSE. MECHANIC RECOMMENDED CHANGING TIMING CHAIN AND ENGINE PUMP BEFORE DESTROYING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318718March 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, WHITE SMOKE EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS DEFECTIVE AND THAT THE ELECTRONIC ENGINE POWER CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIATOR FLUID NEEDED FREQUENT TOP OFFS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318539March 18, 2020
STEERING
POWER STEERING FAILURE RESULTED IN SUDDEN LOSS OF STEERING CONTROL. THIS ISSUE HAS BEEN ADDRESSED BY BMW BUT MY VIN IS NOT INCLUDED IN ANY RECALL OR SERVICE NOTICE. UPON RESEARCH, THIS IS A COMMON SAFETY ISSUE THAT COULD CAUSE CRASH AND INJURY. BMW HAS ADMITTED ISSUES WITH BOLTS THAT SUPPORT THE POWER STEERING FAILING, WHICH CAN DAMAGE AND BREAK THE POWER STEERING. YET THERE IS NO RECALL. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM FIRST OCCURRED. I HAVE LINKED THE NHTSA SERVICE BULLETIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153729-9999.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318578March 18, 2020
SERVICE BRAKES
THE VEHICLE WAS MOVING AT 30 MPH WHEN INSTEPPED ON THE BREAKS AND IT KEPT MOVING. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT THEY FIX THE BREAK. THEO DAYS AGO I WAS PROMPTED WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317813March 12, 2020
ENGINE
LAST FEB, MY ENGINE LIGHT CAME ON MID-DRIVE, I LOST POWER, ENGINE BEGAN MAKING A STRANGE NOISE HIGH-PITCHED NOISE, ETC. I GET IT TOWED TO P&W BMW IN N. OAKLAND (PITTSBURGH, PA). ALL THAT WEEK, 2 OR 3 TESTS & INSPECTIONS TO TROUBLESHOOT EACH COSTING ABOUT $160/EA AND I WAS TOLD THERE WAS A RECALLED PART THAT WAS REPLACED FREE OF CHARGE. LATER, I LEARNED THAT THE TOTAL ESTIMATE IS ABOUT $6300. THE TIMING CHAIN GUIDE BROKE INSIDE THE ENGINE WHICH DAMAGED THE TIMING CHAIN, GUIDES, OIL PUMP AND OIL PUMP MODULE. I'M STICKER SHOCKED PRIMARILY BC IT'S A BMW WITH 84K MILES (2013 328I XDRIVE) AND I KEEP THE OIL CHANGES ON POINT. UPON RECEIVING A SUMMARY FROM THE SERVICE TECH VIA TEXT, I SEE THE RECALL IS ON A TURBOCHARGER OIL SUPPLY LINE (CAR HAS A TURBO ENGINE). I GOOGLE IT AND IN ABT 10MINS, I LEARN THAT WHEN IT FAILS, THE TIMING CHAIN GUIDE FAILS INSIDE THE ENGINE WHICH DAMAGES THE .... (SEE ABOVE). IN ADDITION, THERE ARE COMPLAINTS GALORE WITH A CLASS ACTION LAWSUIT IN TOW OVER THIS ISSUE AS HUNDREDS HAVE COME FORWARD OVER HAVING TO FORK TO OUT ANYWHERE FROM $4500-$15000 TO REPLACE ENGINES (OR ENGINE PARTS) WITH LESS THAN 90K MILES ON THEM (IN MOST CASES I'VE READ AND I'VE READ ABOUT 50) SINCE 2012 (SOURCE: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/826357-BMW-CLASS-ACTION-SEEKS-FIX-ENGINE-CHAIN-DEFECT/COMMENT-PAGE-2). A FEDERAL JUDGE MADE A PARTIAL RULING AS EARLY AS OCT 2018 AS I'M SURE YOU ARE AWARE. I SPOKE TO THE MANAGER AND THIS IS ALL NEWS TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315965March 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, I RECEIVED AN ERROR MESSAGE THAT MAY LEFT REAR LIGHT HAD MALFUNCTIONED. A FEW DAYS LATER, I TOOK IT TO THE BMW DEALERSHIP FOR BULB REPLACEMENT AND MY YEARLY OIL CHANGE. THE DEALERSHIP INFORMED ME THAT IT WASN'T JUST THE LIGHT BULB THAT NEEDED REPLACING THE ENTIRE REAR LIGHT SYSTEM HAD MELTED. THE SOCKET, CONNECTOR, CONTACT POINTS ALL BURNT. THERE MUST BE A DEFECT IN THE ELECTRICAL SYSTEM. BMW RECALLED EARLIER YEAR VEHICLES FOR THE EXACT SAME PROBLEM. I BELIEVE MY CAR SHOULD BE FIXED AT BMW'S EXPENSE. SINCE I CAN NOT AFFORD THE $600.00 BILL, I AM DRIVING WITHOUT A LEFT REAR SIGNAL WHICH IS NOT SAFE. I HAVE ATTACHED PHOTOS OF PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315937March 3, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS, SEATS
OVER THE COURSE OF THE LAST 2 MONTHS I GET AN OC3 PASSENGER SEAT MAT ERROR. I NOTICED THAT THERE IS AN EXTENDED WARRANTY FOR THIS BUT MY CAR ISN'T COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315487March 1, 2020
EXTERIOR LIGHTING
RIGHT REAR TURN SIGNAL MALFUNCTIONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311929February 27, 2020
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR AS USUAL, MADE A LEFT HAND TURN, AND A NOTICE CAME ON THE DASHBOARD ALERTING ME THAT THE LEFT REAR TURN SIGNAL AND LEFT REAR BRAKE LIGHT WERE NOT FUNCTIONING. AS THIS IS VERY CONCERNING, I IMMEDIATELY TOOK THE CAR TO THE NEAREST BMW DEALERSHIP FOR ANALYSIS. THEY TOLD ME THAT THERE WAS AN ELECTRICAL ISSUE AND THAT THE ENTIRE WIRING HARNESS IN THE LEFT REAR WOULD NEED TO BE REPLACED AT A COST OF $905. IT WAS AT THIS POINT THAT I WANTED TO GET A SECOND OPINION, SO I HAD MY LOCAL MECHANIC TAKE A LOOK. HE TOLD ME THAT THERE WERE SCORCH MARKS WHERE THE GROUND WIRE CONNECTED INTO THE WIRING HARNESS, AND THAT THE GROUND PIN THAT IT CONNECTED TO ON THE OTHER SIDE WAS ENTIRELY ERODED. HE SUGGESTED THE REASON BEHIND THIS WAS THAT BMW USED AN INAPPROPRIATE GAUGE CONNECTOR FOR THE CURRENT THAT WAS BEING TRANSMITTED, CAUSING EROSION OVER TIME. HE WAS ABLE TO ORDER GENUINE BMW REPLACEMENT PARTS AND INSTALLED THEM FOR A FRACTION OF THE PRICE QUOTED AT THE DEALERSHIP. THIS IS VERY CONCERNING TO ME BECAUSE OF THE RISK OF A POTENTIAL ELECTRICAL FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311324February 25, 2020
ELECTRICAL SYSTEM
THE HEATER TURNS ON BY ITSELF WHEN THE CAR IS OFF AND KILLS MY BATTERY....HAVING LOTS OF OTHER ELECTRICAL PROBLEMS WITH THE CAR NOT STARTING..THE DRIVER SIDE MIRROR MOTOR TURNS ON SPARATICALLY WHICH DRAINS THE BATTERY...NOW THE CAR DOESN'T START AT ALL AND THE WINDSHIELD WIPERS ENGAGE WHEN I PUSH THE START BUTTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311140February 24, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS). THE CONTACT STATED THAT EAST BAY BMW (LOCATED AT 4350 ROSEWOOD DR, PLEASANTON, CA 94588) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310040February 19, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION AND OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DANIELS BMW DEALER, (4600 CRACKERSPORT RD, ALLENTOWN, PA 18104) AND WAS INFORMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFORMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310123February 19, 2020
ENGINE
OIL LEAVE VALVE COVER MILEAGE AT 50,000 MILES. VALVE COVER LEAKING OIL WHICH IS RUNNING DOWN ON MOTOR AND COULD START A FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309972February 18, 2020
ENGINE, UNKNOWN OR OTHER
IT KEEPS BURNING OIL AND I'M GOING THROUGH COIL PACKS LIKE CRAZY AND IT ALSO STALLS OUT THE SMOKES LIKE CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309449February 16, 2020
ENGINE
TOOK CAR IN FOR MAINTENANCE. MECHANIC TOLD ME TIMING CHAIN NEEDED REPLACED AND CAR COULD NOT BE DRIVEN OR IT WILL DESTROY ENGINE. MECHANIC SAID THIS IS A KNOWN ISSUE DUE TO BMW USING INFERIOR PLACTIC FOR TENSIONER. MECHANIC SAID TIMING CHAIN MEANT TO LAST 200K MILES. CAR HAS 69K MILES. COST OF REPAIR $3200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309452February 16, 2020
SERVICE BRAKES
WHILE DRIVING CAR HAD MULTIPLE WARNING LIGHTS COME ON IE. DYNAMIC STABILITY CONTROL AND ABS WARNING LIGHTS. ABS AND CRUISE CONTROL NO LONGER WORKED. TOOK IT TO MECHANIC. HE SAID THE ABS CONTROL MODULE FAILED. MECHANIC SAID THIS IS A KNOWN ISSUE DUE TO ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308451February 11, 2020
ENGINE, UNKNOWN OR OTHER
IN 2018 CLASSIC BMW DEALER DIAGNOSED OIL PAN GASKET LEAKING AND MY OIL LEVEL WAS LOW. HE RECOMMEND GASKET REPLACEMENT AT A COST OF $1100 I WROTE LETTER & CALLED BMW CORPORATE USA FOR INVESTIGATION AND RESOLVE THE ISSUE. BUT 1 YR LATER, THEY HAVE NOT RESOLVED THE ISSUE & HAVE USED MY EXPIRED WARRANTY AS REASON FOR NOT LOOKING AT ISSUE. I HAVE FOUND THAT THIS IS COMMON ISSUE WITH BMW CARS THROUGH MY ONLINE RESEARCH. I WOULD LIKE NHTSA TO INVESTIGATE THESE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308476February 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT HE DROVE THE VEHICLE AND PARKED THE VEHICLE HOWEVER, RETURNED TO THE VEHICLE AFTER AN HOUR NOTICES SMOKE COMING FROM THE ENGINE COMPARTMENT. WITHIN TWO MINUTES FLAMES WERE SEEN COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE AND APPROXIMATELY 3 DAYS LATER THE MANUFACTURER RETRIEVED THE VEHICLE TO DO AN INVESTIGATION WHICH TOOK TWO MONTHS. THE DETERMINATION WAS THAT THE VEHICLE HAD AN OIL LEAK WHICH CAUSED THE FIRE. THE CONTACT WAS REFERENCING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11307358February 5, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT LEATHER COVERING ON THE FRONT PASSENGERS DOOR HANDLE MELTED. THE VEHICLE WAS TAKEN TO THE AUTOBAHN BMW FORT WORTH, LOCATED AT 2828 WHITE SETTLEMENT RD, FORT WORTH, TX 76107, WHERE THE CONTACT WAS TOLD THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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