BMW 328i Complaints

2,583 consumer complaints on file.

#11408427April 16, 2021
AIR BAGS
THE CAR IS A 2013 BMW 328I SEDAN. THE PROBLEM HAPPENED WHILE THE CAR WAS IN PARK. I HAD A PASSENGER GET IN THE CAR AND A WARNING APPEARS SAYING "PASSENGER RESTRAINT SYSTEM MALFUNCTION". I TOOK IT TO THE DEALERSHIP AND THEY SAID THE ISSUE WAS THE PASSENGER SEAT OCCUPANCY MAT SENSOR. THERE ARE KNOWN RECALLS FOR THIS EXACT ISSUE FOR MULTIPLE MODELS OF BMW FOR A WIDE RANGE OF YEARS. HOWEVER, THEY SAID MY VIN WASN'T COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408053April 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED WHILE STATIONARY AT A DRIVE THRU, THE ENGINE OVERHEATED WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE RED OVERHEATING WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT STATED HE HAD TO MANUALLY PUSH THE VEHICLE OUT TO THE PARKING LOT WITH A BYSTANDER. THE CONTACT STATED THAT HE ADDED COOLANT FLUID AND AFTER 2 HOURS HE WAS ABLE RESTART THE VEHICLE. THE CONTACT STATED HE EXPERIENCED THE FAILURE AN HOUR LATER. ADDITIONALLY, THE BATTERY ALSO FAILED. THE CONTACT STATED HE RECEIVED AN ELECTRICAL SHOCK WHILE OPENING THE TRUNK OF THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. UPON INVESTIGATION, THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE LOCAL DEALER BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WERE COMPLETED. THE CONTACT STATED THE VEHICLE WAS STILL LEAKING COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406188April 3, 2021
AIR BAGS
I'M HAVING THE SAME ISSUE IN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/MC-10148018-9999.PDF BUT IN MY 2009 BMW, WHICH IS NOT COVERED UNDER THE CURRENT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405636March 30, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405441March 29, 2021
EXTERIOR LIGHTING:TURN SIGNAL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING 25 MPH, WHILE MAKING A LEFT TURN, THE TURN SIGNAL FAILED TO ILLUMINATE. THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER - BMW OF PALM SPRINGS (3737 EAST PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 699-2500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403437March 17, 2021
AIR BAGS
I WAS DRIVING THE VEHICLE IN THE EARLY MORNING STILL DARK ON A STATE ROAD AND RAINING VERY HARD COULD NOT SEE OUT THE WINDSHIELD. I BELIEVE I HIT A POT HOLE. THAT'S WHEN THE SIDE CURTAIN DEPLOYED ON THE RIGHT SIDE CAUSING DAMAGE TO THE HEADLINER AND A PILLAR POST. UNKNOWN WHY IT WENT OFF. I KNOW THERE'S A RECALL FOR THE FRONT AIRBAGS AND SOME FORUMS STATED THIS HAS HAPPENED TO THEM AS WELL. I INSPECTED THE VEHICLE AND I COULD NOT SEE ANY OTHER DAMAGE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403359March 16, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY ISSUE IS EXACTLY AS DESCRIBED IN RECALL CAMPAIGN 14V-176, ALSO LISTED AS SI B11 07 14. IT IS A FAULTY VANOS UNIT WITH FAILING BOLTS. MY CAR'S MODEL AND YEAR ARE LISTED IN BOTH OF THESE DOCUMENTS, HOWEVER MY SPECIFIC VIN IS NOT LISTED AS PART OF THE RECALL. MY CAR IS CURRENTLY DAMAGED DUE TO THE VANOS BOLTS SHEARING OFF COMPLETELY AND FALLING INTO THE OIL PAN, AS DESCRIBED EXACTLY IN THE ABOVE RECALL NOTICES. THIS IS THE DIAGNOSIS FROM BMW OF SEATTLE. IT IS VERY CLEAR THAT MY CAR SUFFERS THE SAME FAULTY PART AS LISTED AND SHOULD BE PART OF THE RECALL. I BELIEVE IT IS IN ERROR THAT IT IS NOT. AS IT STANDS, BMW CANNOT HELP ME AND ARE FORCING ME TO PAY OUT OF POCKET. THE SERVICE TECHNICIAN TELLS ME THAT MY VIN SHOULD BE INCLUDED IN THE RECALL AND DOES NOT UNDERSTAND WHY IT ISN'T, BUT BECAUSE IT ISN'T THEY WILL NOT FIX THE ISSUE UNDER THE RECALL. THIS IS A VERY SERIOUS ISSUE. PLEASE CORRECT THE DOCUMENTATION TO INCLUDE MY VEHICLE, WHICH MATCHES THE LISTED VEHICLES IN THE VANOS RECALL PAPERWORK. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399755March 8, 2021
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE STARTED SHUTTING DOWN FROM THE RADIATOR WHERE IT CAN ONLY BE STARTED MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399568March 7, 2021
AIR BAGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399044March 3, 2021
ELECTRICAL SYSTEM
I HAVE A 2015 BMW 328I WITH JUST OVER 40,000 MILES. A FEW WEEKS AGO I BEGAN EXPERIENCING A DASH WARNING FOR A "LEFT TURN SIGNAL MALFUNCTION" HOWEVER IT WAS INTERMITTENT AND WOULD OFTEN GO OFF WHEN TURNING THE CAR OFF AND RESTARTING. THEN I BEGAN GETTING A "LEFT BRAKE LIGHT MALFUNCTION" WARNING AS WELL. SOMETIMES I'D GET ONE OR THE OTHER. SOMETIMES I WOULD GET BOTH. ALWAYS INTERMITTENT. SOMETIMES IT WOULD COME ON AT ENGINE START UP. SOMETIMES WHILE DRIVING. IT HAS NOW COME ON AND IS CONTINUOUS. I PURCHASED NEW BULBS HOPING IT WOULD SOLVE IT ALTHOUGH DOUBTFUL THAT THE BULB WAS ACTUALLY THE PROBLEM. AS IT TURNS OUT, THERE WAS A MALFUNCTION WITHIN THE PIGTAIL CONNECTOR AND ONE OF THE PRONGS IS BURNT OUT. SO I HAVE NO LEFT REAR TURN SIGNAL OR LEFT BRAKE LIGHT AFTER SOME GOOGLING, I DISCOVERED THIS IS A VERY COMMON ISSUE FOR THIS CAR. I AM OUT OF FACTORY WARRANTY BUT DO PLAN TO FILE A CLAIM USING MY EXTENDED WARRANTY. THAT BEING SAID, WITH THE FREQUENCY THAT THIS ISSUE SEEMS TO OCCUR I AM INCREDIBLY SURPRISED THAT THERE HAS NOT BEEN A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398213February 27, 2021
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, A LOUD BANG WAS HEARD AND BROKEN GLASS WAS SEEN FALLING OVER THE REAR WINDSHIELD. AFTER PULLING OVER, IT WAS FOUND THAT THE SUNROOF HAD EXPLODED, WITH A LARGE HOLE IN THE MIDDLE AND GLASS AROUND IT PROTRUDING UPWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397830February 25, 2021
UNKNOWN OR OTHER
THERE WERE MULTIPLE OCCASIONS (3 TIMES LAST YEAR AND 2 THIS YEAR) WHEN DRIVER SIDE DOOR LATCH FAILED TO OPEN THE DOOR. THE IMMEDIATE REMEDY IS TO UNLOCK USING THE CENTER CONSOLE LOCK/UNLOCK BUTTON. THIS IS A DANGEROUS SITUATION ESP. WHEN A CAR GETS IN AN ACCIDENT OR NOT REACH BUTTON PREVENTING SAFE ESCAPE. THIS HAS HAPPENED WHEN CAR HAS PARKED AND ATTEMPTING TO OPEN DOOR FROM LATCH. I ENDED UP HAVING THE CAR FIXED BY DEALER AT STEVEN CREEK BMW FOR $1200+ LAST WEEK REPLACING CABLE/LATCH ASSEMBLY. MY 328I XDRIVE IS BARELY 6 YEARS OLD AND FEEL THAT A MATURE PLATFORM SHOULD NOT PREVENT YOU FROM SAFELY EXITING YOUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397377February 22, 2021
STEERING
TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNS A 2015 BMW 328I. THE CONTACT STATED THAT WHILE THE VEHICLE OWNER WAS STARTING THE VEHICLE, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE OWNER HAD THE VEHICLE TOWED TO A.R.T.S. AUTO SERVICE (1899 GRAND CENTRAL AVE, HORSEHEADS, NY 14845) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CORROSION CAUSED THE STEERING RACK TO SEPARATE AND DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396991February 19, 2021
ENGINE
TL* THE CONTACT'S SISTER OWNS A 2013 BMW 328I. THE CONTACT STATED THAT AT START-UP, THERE WAS A HEAVY WHITE SMOKE COMING FROM THE EXHAUST. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S SISTER HAD TAKEN THE VEHICLE TO ARROWHEAD BMW (19250 N, AZ-101 LOOP, GLENDALE, AZ 85308) WHERE SHE WAS INFORMED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397005February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 3281. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE ABRUPTLY LOSS MOTIVE POWER AND STALLED. THE CONTACT SATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THAT PERFORMED A DIAGNOSTIC TEST AND FOUND THAT OIL HAD SPILLED ONTO THE ECCENTRIC SHAFT SENSOR AND CAUSED THE ENGINE TO FAIL. THE CONTACT STATED THAT THE MANUFACTURER PROVIDED A TSB-10076476-5448 ECCENTRIC SHAFT SENSOR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395466February 9, 2021
SEAT BELTS, SEATS, UNKNOWN OR OTHER
THE SEAT IS ALWAYS MAKING A NOISE THAT I HAVE TO PUT THE SEAT BELT FOR THE PASSENGER SIDE EVEN THOUGH THERE IS NO ONE BESIDE ME AND SINCE 2014 I HAVE A PROBLEM WITH THE TIME CHAIN I WAS WAITING FOR A RECALL THAT BMW NORTH AMERICA AND NO ONE CALLED ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395184February 8, 2021
EXTERIOR LIGHTING
I RECEIVED DASHBOARD WARNINGS THAT MY LEFT REAR BRAKE LIGHT AND TURN SIGNAL WERE NOT WORKING. THIS WARNINGS WERE INTERMITTENT. I CHANGED THE BULBS, BUT THAT DID NOT FIX THE PROBLEM. I THEN LOOKED AND THE CONNECTOR TO THE LIGHT HOUSING AND SAW THAT PIN #3 HAD MELTED/CORRODED. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM FOR THIS CAR, AND THAT ON A PREVIOUS MODEL YEAR, THERE WAS A RECALL . THIS PROBLEM IS CAUSED BY A DESIGN DEFECT AND IS A SAFETY HAZARD AND SHOULD BE FIXED BY BMW. THE CONSUMER COST IS IN THE HIGH HUNDREDS OF DOLLARS. THERE IS A SERVICE BULLETIN THAT DESCRIBES THE PROBLEM AT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10136736-9999.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394970February 6, 2021
ENGINE
VALVE COVER SEAL FAILURE. SMOKE IN COMPARTMENT AND IN ENGINE BLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394807February 5, 2021
AIR BAGS
THE CAR IS GIVING ME A CODE STATING THAT THERE IS A PASSENGER RESTRAINT SYSTEM MALFUNCTION. HUNDREDS OF THOUSANDS OF BMWS HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM BUT THEY ARE NOT COVERING MY MAKE, MODEL AND YEAR VEHICLE EVEN THOUGH IT IS THE EXAM SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394331February 2, 2021
SERVICE BRAKES
I HAVE HAD SEVEN (7) ABS WHEEL SPEED SENSORS REQUIRING REPLACEMENT (EVERY WHEEL AT LEAST ONCE, THE RIGHT FRONT TWICE, AND THE LEFT FRONT THREE TIMES) SINCE I PURCHASED THE CAR NEW IN 2011. IT CURRENTLY HAS RELATIVELY LOW MILEAGE (<41,000 MILES); THE FIRST FAILURE OCCURRED IN JANUARY 2014 AT ABOUT 12, 700 MILES. I HAVE NEVER HAD TO REPLACE AN ABS WHEEL SENSOR ON ANY OF THE NUMEROUS OTHER CARS WITH ABS THAT I HAVE OWNED SINCE 1989. THE LOSS OF ABS FUNCTION CREATES AN OBVIOUS SAFETY HAZARD. WHEN THE SENSOR FAILS, THE CHECK ENGINE LIGHT, ABS LIGHT, AND BRAKE WARNING LIGHT ALL COME ON - INTERMITTENTLY INITIALLY, BUT SOON LIT AT ALL TIMES. THE FAILURES OCCURRED IN 2014, 2014, 2015, 2016, 2017, 2017, AND 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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