BMW 328i Complaints

2,583 consumer complaints on file.

#11455943March 9, 2022
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
I was at a red light while driving my car.When I stepped on the gas once the light turned green the car stalled and started jerking i immediately smelled smoked and seen smoke coming through the cabin..lt made a strange sound from the engine The service engine light came on and said reduced engine power/ drive train malfunction get service immediately.I was able to coast the car to a curb luckily in front of a car shop as soon as i can get out of the car a worker from the shop ran outside yelling your car is on fire! We lift the hood and he had a water hose on the side of the shop he then sprayed the area of the fire and it was put out.I have kept regular routine maintenance on the car no prior signs of car malfunctioning or service engine light on no warning at all this was unexpected.This occurred February 8th 2022 I had the vehicle towed to my local Firestone auto care and they said the ignition coils were melted and something strange happened and to check with bmw because it was too catastrophic for them to fix since then I have had the vehicle at my home parked and after calling bmw they said there were no known recalls at the time…
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455741March 8, 2022
EXTERIOR LIGHTING:HEADLIGHTS:BULBS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2012 BMW 328i. The contact stated while driving approximately 15 MPH and making a right turn into a parking lot, the turn signals, interior lights, and instrument panel lights became inoperable. Additionally, the side-view mirrors no longer operated as needed. The contact stated no warning light was illuminated. The contact drove the vehicle to the dealer where the vehicle was diagnosed and found that the footwell module needed to be replaced. The contact was informed that the vehicle was no longer under warranty and also not covered under a recall. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455755March 8, 2022
ENGINE
Recall for PCV valve (NHTSA 17V683) has been outstanding since Oct 2017. I received a letter July 2021 from BMW saying I needed to urgently have this repaired and could lead to a fire. It said parts and remedy are available. Went to BMW dealer 3/8/22 and the dealership is telling me that the system tells them there is no fix available for this recall. (Service agent: Yordano Rios Reyes, and Service center Manager: Mike) I told them I was experiencing an active issue with my car related to the PCV valve (excessive vacuum leading to erratic RPM, loud whistling, and stalls). They said their is nothing they can do, so they are telling me I should drive around with an active safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455158March 4, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Bought car from third party with rebuilt title 333,000 miles currently and has been recertified by state patrol in 2015. Control cluster says taillight failure, and has issues with not starting. When jump started the car has reduced power with transmission limp mode light. Sometimes light comes on with limp mode, other time no limp mode at all. Have replaced taillights, battery and alternator with no fix. Still having reduced power, have to jump start my car and have a taillight failure. Cars front tires rub when turning even though all parts have clearance. Electrical problems surplus with this car. Everything from the radio, heater, transmission and taillights works intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454487February 28, 2022
POWER TRAIN
The driveshaft connection to the differntial has unusual movement that causes a clunking noise when changing low gears. This means the internal differential parts are subject to fail in the long term and can cause injuries to the driver if not fixed and vehicle gets out of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453734February 24, 2022
UNKNOWN OR OTHER
The horn doesn’t work. A common problem for this vehicle. And certainly a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452538February 17, 2022
ELECTRICAL SYSTEM
My car is losing power and the instrument panel tends to flicker on and off at times. I had to replace the battery cables, due to water entering the battery compartment and corroded the cables. Once that was repaired it was determined that the the positive battery cable at the front power distribution box may be damaged by vehicle vibrations or something which cause no power going to the distribution box. I repaired the issues with the battery cables and the water collecting in the battery compartment. Now the problem I outlined above with the power not reaching the the front distribution box is now being worked on. I reached out to BMW and was told that my specific vin # was not impacted. However, it's hard to tell based on the description of the problem as outlined in the recall 13V-044. At this time I can't find the copy of the repair bill, however, the repairs were completed at Motorsports gmbh, 101 Park Ave, Lyndhurst, NJ 07071 approximately $2,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452648February 17, 2022
AIR BAGS, SEAT BELTS
UNKNOWN since I have bought my 2008 bmw 328i I had one recalled fixed on my dash I have the air bag light and the brake light tire light service engine soon light on my door locks would work some times and then I had to open my car from the driver side manually then my drivers side window won't roll all the way up only half way then my car just wouldn't start out of the blue replace the starter ran for three weeks and wouldn't start again and has been sitting for a month now my passenger seat belt won't click in sometimes and my warranty is out but the recalls I have read are just what my car is doing I would like this matter to be looked in to and my car repaired at no cost its a safety issue an inconvenience and has cost me money wise extremely .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452089February 15, 2022
UNKNOWN OR OTHER
I owned a 2011 BMW 328i vin number [XXX]. My car first began having problems with the coils, which I had repaired. Then, my engine light came on at least 7 different times and had to return to the the dealership for repair. Sometimes I was not even out of the driveway of the dealership before I had to return the car. They eventually repaired the systemic problem as well as recall notices. On May 3rd, 2020, my car was parked in my driveway and caught on fire and burned to the ground. These BMW fires that we keep hearing about are real issues and need to be investigated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11451815February 14, 2022
SEATS
Driver side seat gets so hot that the seat warmer cannot be kept on, even at the lowest setting, for longer than a few minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449710February 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal whistling sound and a rattling sound coming from the engine while the vehicle was idling. The check engine warning light was illuminated. The contact performed a diagnostic test on the vehicle and received a code for the camshaft housing bolts of the engine. The contact researched the failure and became aware of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling) and related the failure to the recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. Manufacturer offered an extended warranty for the E91 wagon owners but failed to include the E91 model in the 14V-176 recall campaign and notify owners of the issue. The E91 shares the same model engine found in the E90 and E92 models that were part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448927January 26, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The plastic power pieces that goes over the battery melted. Ever since then I have had electrical problems. My concern is when that pieces melted it could have caused a fire. I dint even know it melted till I started have electrical problems and had to look at my battery. As far as the fuel problems I have a n51 and from what I understand the parts for it are hard to find I would like to know more about the bmw 15yr/150,000 mile warrenty that the bmw forms are talking about
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448649January 24, 2022
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The airbag light and seatbelt light came on randomly. The airbag sensor is off, and the “passenger airbag off” light is illuminated even when there’s somebody sitting in the car. This is a major safety issue, as the vehicle doesn’t recognize when somebody is sitting in the passenger seat and wont deploy airbags when there’s a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448499January 23, 2022
ENGINE
The thermostat is not closing so the engine stays cold. I checked with my mechanic and he says it is a faulty thermostat. BMW owners retort this issue a lot. Only 75k miles on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448276January 20, 2022
SUSPENSION
My front axle support has extensively rusted, even though the vehicle is only approximately nine (9) years old. During installation of my Winter tires, a dealership technician found this component rusted through on the passenger side of the vehicle. The technician described this as severe damage to the suspension system, that is not repaired, could result in an accident. I have had the component replaced by my independent BMW specialist. The cost of this repair to me was approximately $1,900.00. I have retained the component and it is available for inspection. I believe that the protective coating applied to the component did not provide adequate protection from road salt and water, allowing it to rust. Much of this component is covered by underbody cladding, hiding it from view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447869January 18, 2022
SERVICE BRAKES, ENGINE
While approaching a stop light I noticed that it was much harder to stop than expected. As I let up on the brake a little I started accelerating towards the car in front of me. I reapplied the brakes much hard and was able to stop the vehicle but I could tell that I was fighting the engine. I put the car into park and the engine raced up to about 4.5k. I then just hit the off button and put my hazards on. After a few seconds, I turned the car back on and the engine behaved as expected. I drove off without incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447662January 16, 2022
UNKNOWN OR OTHER
Inside door latches frequently do not open the locked doors - must use power door unlock first. This creates an unsafe situation if door needs to be unlocked quickly, under restricted mobility or if power is out following an accident or sustained sitting in car that is not running and cannot be re-started. There are two existing complaints about this issue related to this exact model and widely documented online. Since the door latch actuator on this model is shared with other models for this and many other years of similar models BMW should replace the affected actuators as a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447442January 14, 2022
POWER TRAIN, UNKNOWN OR OTHER
Vehicle smells like gas. Drivetrain malfunction light comes on, car sputters and shakes, goes off after a couple of days and then comes back on and shakes 4 months or more later. Loses power or won’t accelerate while traveling more than 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447428January 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car stop completely on main st / took car to dealer and they said it’s the fuel pump ( defective ) / cost to replace about 2000. Lucky no lots of cars behind us at the time ( 2012 / 328 i BMW )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447048January 11, 2022
STRUCTURE:BODY
Car spontaneously caught fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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