BMW 328i Complaints

2,583 consumer complaints on file.

#11465967May 24, 2022
ENGINE
- Engine timing bolts loosened and sheered off. - Car stalled while running. - Other Vehicles (BMW 328i 2010) have recalls on bolts, mine VIN was not selected for recall. - manufacturer checked and flagged previous recall from 2014. - Vehicle performance effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465448May 20, 2022
AIR BAGS
When a passenger sits in the front passenger seat, the passenger side airbag seat sensor triggers and illuminates the airbag light, deactivating the passenger airbag. After it is triggered, the light stays illuminated, along with the seat belt light, for several drive cycles, without a passenger present, before resetting. This is a sporadic issue, but rather frequent. It began, very occasionally, approximately a year ago, but has progressively become worse. My research has shown this is a very common issue with BMW vehicles; however, my vehicle is not covered under any previous recall, although the seats are the same part number as those addressed in prior recall notices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465296May 19, 2022
SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
In approximately 2014 the passenger seatbelt sensor randomly started dinging while driving and the seat was NOT occupied. I solved the issue by clipping the seat belt. This issue continued randomly for years and was always solved by clipping the seatbelt. Just this week May 2022, I had a passenger who while getting into the car once the seat belt was disengaged, the sensor immediatly started ding and would not stop and the "Service Engine Soon" dashboard light came on simultaneously. The Service light stayed on throughout the journey and has not turned off. The recall for a faulty seat mat does not extend beyond 2008 when CLEARLY, the seat mat continues to have issues beyond that year. I RARELY have a passenger and my 2011 has ~43K miles. This should be a manufacturer-funded repair as it is clearly a DEFECT in the product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465134May 18, 2022
POWER TRAIN, UNKNOWN OR OTHER
The drivetrain malfunction light came on and my car stopped on the main highway while I was driving out and it wouldn’t start back so a wrecker tow it then maybe 5 days later it just crank again but then it started to do it again. There was a recall for this but it had expired before I bought the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465158May 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V1190000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465176May 18, 2022
AIR BAGS, ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact stated that the passenger restraint system message had appeared on the instrument panel indicating an air bag failure. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464808May 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464842May 16, 2022
ENGINE, ELECTRICAL SYSTEM
Had my car checked at the dealer to confirm PCV heater issue (22V-119) after smelling burning plastic while driving in cold weather. I was told nothing was wrong and I need several different repairs totaling nearly $2000. Car overheated with a failed water pump days later. Dealer is outright refusing to provide any resolution outside of paying out of pocket for towing, repair, and rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464859May 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464160May 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328i. The contact stated that upon starting the vehicle, a white color smoke would emit from the underneath the hood of the vehicle as a service warning light would appear on the instrument panel. The contact also stated that an abnormal burning plastic odor would emit from the engine compartment while driving at various speeds. The contact had taken the vehicle to several independent mechanics where several different repairs were performed to the engine; however, after each repair, the failure persisted. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cleaning) and had taken the vehicle to the dealer to be serviced. The dealer then notified her that parts to repair the recall were not yet available. The manufacturer had yet to be notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464269May 11, 2022
UNKNOWN OR OTHER
Vanos solenoid bolt came apart and manufacturer refuses to service vehicle advising my car is not part of recall notice # 14V-176. Also denying me SULEV warranty services basically do not want to honor any recalls or EPA compliance warranties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463911May 9, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 BMW 328i. The contact stated that the vehicle was parked and upon returning to the vehicle, he noticed that all four windows had rolled down independently. The contact stated that the failure reoccurred. There were no warning lights illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463603May 6, 2022
ENGINE AND ENGINE COOLING
The contact's son owns a 2007 BMW 328i. The contact's son received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while her son was driving approximately 15 MPH, the vehicle began to overheat and he saw smoke coming out from underneath the hood the vehicle. There was no warning light illuminated. The contact' son pulled into a parking lot where he parked the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463616May 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact stated while driving 50 MPH, the vehicle started to overheat. There were no warning lights illuminated. The contact was able to continue driving and parked the vehicle at his residence. However, the vehicle failed to restart after several attempts. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463460May 5, 2022
FIRERELATED
The contact owned a 2013 BMW 328i. The contact stated that after her boyfriend parked the vehicle, it caught fire. No injury was sustained and no medical attention was received. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and sent an engineer to inspect the vehicle. The engineer concluded that there was thermal damage to the engine compartment; however, the PCV valve heater did not display signs of electrical or thermal activity which excluded the failure from NHTSA Campaign Number 22V119 (Engine and Engine Cooling) and the origin of the incident, but the exact cause remained undetermined. The manufacturer offered the contact a credit toward the purchase of another vehicle. The contact related the failure to NHTSA Campaign Number 22V119 (Engine and Engine Cooling) associated with the VIN. The failure mileage was approximately 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11462338April 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328i. The contact stated that the vehicle would frequently surge while in idle position and she was smelling an abnormal oil odor. Upon opening the hood of the vehicle to determine the cause of the failure, the contact's husband noticed that oil was leaking from the valve cover gasket onto the engine compartment. The warning message "Service Due Soon", "Misfire in cylinder #1 and cylinder #4" and the temperature coolant warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the manifold, the manifold gasket, valve cover gasket, and valves needed to be replaced. The independent mechanic informed the contact that the engine needed to be replaced as well. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 158,000. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462112April 25, 2022
ENGINE
The contact owns a 2007 BMW 328i. The contact stated while slowing down for traffic signals or signs, the vehicle started to idle roughly. After coming to a complete stop, the vehicle would then lose motive power and stall without warning. The contact was able to restart the vehicle however, the failure would soon recur. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461765April 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated while driving approximately 30 MPH, the vehicle overheated. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure to be the heater coil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461623April 21, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 216,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461650April 21, 2022
ENGINE, ELECTRICAL SYSTEM
My car was brought in to the BMW dealership for knocking noises, a fire smell, and shaking. I was told my car could not be repaired due to engine failure.l was informed that replacing the engine would cost me more than the vehicle is worth. He recommended l sell it for parts. Currently there are no lights/ indicators present on my dash board indicating that something is even wrong . l did not receive any warnings before the shaking and /or during the knocking . On the other hand; I have made multiple complaints to my mechanic about smelling fire or burnt rubber for the past six months and he thought it was coming from the radiator and he replaced it.. The smell did not improve .. he was still in the process of guessing what it could be . I guess we know now. The safety of my family has been at risk for months, knowing that burnt rubber smell could have evolved into something major at anytime . My life was in danger when the car began shaking while driving on the highway on my way to work . The car has been parked for a week now due to me not knowing what to do with a dead 10 years young vehicle. I have not called the police and my insurance company states they don’t cover mechanical issues. My car has only been viewed by a dealership and my mechanic shop. To make my situation worse , I am currently working overseas in Germany on orders and l don’t know what to do with this car. I don’t live a lifestyle where I can afford to purchase a vehicle with the intentions of it lasting 10 years or less . My car is definitely available for inspection upon request.. if someone could advise me on whom to contact , that would be great . The set back this has caused me is unrealistic. If there is anything I can do as a costumer please let me know .l am a healthcare worker .l am very reliant upon my vehicle . I need my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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