BMW 328i Complaints

2,583 consumer complaints on file.

#11567964January 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568030January 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving 25 MPH, there was an abnormal sound coming from the engine compartment, after which the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the sprocket bolts were fractured, requiring a replacement of the camshaft sprockets. The vehicle was repaired. After investigating the failure, the contact related the failure to the NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 30,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567713January 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566759January 21, 2024
EXTERIOR LIGHTING
HEADLIGHTS. FIRE HAZARD BECAUSE OF BRITTLE AND BARE WIRING INSIDE OF HEADLIGHT HOUSING. Confirmation is as simple as looking inside of headlight to change a bulb. The vehicle does not set any codes to make you aware of wiring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566725January 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i’ve parked the car since the incident to do some research on what the cause could be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566558January 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was being serviced at the dealer, he was informed that the VANOS assembly bolts had become loosened, causing the VANOS adjustment unit to separate. The dealer determined that the VANOS bolts and the VANOS adjustment unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566288January 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 60 mph, the vehicle lost motive power and coasted to the side of the road. The check engine warning light was illuminated. The vehicle was restarted after 10 minutes and driven to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566310January 18, 2024
ENGINE
Approximately, a year ago I took my vehicle to the BWM dealership in Columbus, GA due to a burning smell. The vehicle was making a strange metal on metal noise. I could not figure where the noise was coming from. The check engine light appeared while the constantly would cut off while driving on the highway and idling at red lights and stop signs. At times the vehicle was hesitant to start. After examining my vehicle, the BWM dealership of Columbus, GA told me that they did not see anything wrong and returned the car to me. I have called several times complaining about the same issue. Today, on January 18, 2024, I called with safety recall information and was told that the part is not in, and the remedy is unavailable. This has been going on now for over a year which means I haven't been able to drive my car for a year. Can someone please help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565959January 17, 2024
AIR BAGS, ENGINE
1) Vehicle idling problem, it automatically accelerate while vehicle is idle and pcv valve problem is very prominent during the winter. 2) Airbag problem, automatically airbag is popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565960January 17, 2024
ENGINE
The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was idling, the vehicle stalled without warning. The contact stated that several attempts were needed to restart the vehicle before being able to accelerate forward. The contact stated that while accelerating, the engine was louder than expected while revving. The check engine warning light was illuminated. The air bags warning light was also illuminated. The contact stated that the failure was more persistent during the winter months. The vehicle had been taken to an independent mechanic however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer had been made aware of the failure and it was confirmed that there no recalls associated with the VIN. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565838January 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue after the contact heard a rattling sound coming from the engine. The vehicle was taken to a dealer and a diagnostic test was performed. The dealer confirmed that the defect was related to the recall; however, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was approximately 136,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565097January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle coasted to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to exceed 25 MPH. The vehicle was driven to the residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564564January 10, 2024
ENGINE
I reported this failure to NHTSA at the time of the incident as well. You should have a record of it. The engine failed under the exact circumstances as the recall it's under. Upon inspection our BMW dealer service department determined that our engine experienced extensive damage and would need repairs beyond that of simply replacing the VANOS bolts or mechanism. BMW NA is refusing to repair my vehicle under the guise of the "remedy is not available" it is almost a year that we have been without the use of our car so please instruct them to begin repairs now as the new bolts will surely be available by the time the rest of the engine is either repaired or replaced. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564108January 8, 2024
ENGINE
As I was going down the highway may car lost power. I had to pull onto the shoulder and turned the car off. I then tried to start it but is would not start back up. I left it on the side of the highway for a few hours. Went back and it started back up but it was in limp mode, so I drove it to a shop. This car gave me no problems until this point. The shop I took it to couldn't help me. So I took it to Century BMW in Greenville SC. They told me I needed a motor that was going to cost me $14,000 to fix. I asked them to put my motor back together ( the top part of the motor). They informed me it would cost me $600 to do so. I got my car back with the motor not put back like they got it. It has been sitting every since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563996January 7, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
The electrical keeps shutting off and own after hitting speed bumps. It shuts off all power on hvac windows seats and the odometer. I have heard this same issue with many owners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563737January 5, 2024
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RISK OF LIFE THREATENING INJURY AND IMPAIRMENT Has the problem been reproduced or confirmed by a dealer or independent service center? + UNKNOWN; HOWEVER, NO RECALL OR WARNINGS HAVE BEEN COMMUNICATED Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? + UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? + NO, NONE, NEVER
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11563547January 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that while stopped at the traffic light, the vehicle stalled and failed to restart. The vehicle was towed to an unknown dealer, where it was diagnosed that the VANOS engine bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563582January 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a red light, the vehicle started shaking abnormally and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563083January 2, 2024
ENGINE
NHTSA Recall Number23V707 Recall StatusRecall Incomplete, remedy not yet available. This recall has been open for over 2 months and I can not drive my car since then. When will there be a fix? I cant afford to keep renting a car to wait for this fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563105January 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact coasted to the side of the road and was unable to restart the vehicle. The contact stated that no warning lights were illuminated. The contact had the vehicle towed to an independent mechanic and was informed that the crankshaft would not turn and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i