Audi A8 Complaints

254 consumer complaints on file.

#11040627October 27, 2017
AIR BAGS
TAKATA RECALL. MY PASSENGER AIRBAG WAS RECALLED IN JANUARY, 2017. TEN MONTHS HAVE PASSED WITH NO REPLACEMENT PART OR SOLUTION AND WAS INSTEUCTED NOT TO HAVE PASSENGERS IN THE FRONT SEAT. HOW LONG AM I SUPPOSED TO WAIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024716September 20, 2017
SERVICE BRAKES
WHEN BRAKING THE CAR VIBRATES, SOMETIMES SO VIOLENTLY THAT IT IS UNSAFE TO KEEP APPLYING THE BRAKES TO CONTROL THE SPEED OF THE VEHICLE. CURRENTLY THE VEHICLE HAS BEEN IN SERVICE SINCE JUNE 27, 2015 AND HAS BEEN DRIVEN 21,000 MILES. HOWEVER, THIS VIBRATION HAS BEEN NOTICED EARLY IN THE LIFE OF THE CAR. ORIGINALLY, I THOUGHT THE VIBRATION WAS DUE TO THE ROAD SURFACE OR CONDITION, BUT I HAVE COME TO REALIZE THAT THIS PROBLEM IS A VEHICLE FAULT. IN THE MOST RECENT INCIDENT WE WERE DRIVING FROM PAYSON, ARIZONA TO MESA, ARIZONA USING THE VEHICLE CRUISE CONTROL. ON THIS ROAD, US 87, THERE ARE A FEW INCLINES OF ABOUT 6% THAT RUN FOR 2 TO 3 MILES. AS THE CAR GAINED SPEED GOING DOWN THE INCLINE THE CRUISE CONTROL WOULD APPLY THE BRAKES AND EXTREME SHUDDERING AND VIBRATION OF THE VEHICLE OCCURRED. TO MAINTAIN A SAFE SPEED WE EVENTUALLY REVERTED TO ENGINE BRAKING TO CONTROL A SAFE SPEED. THIS HIGHWAY IS VERY WELL MAINTAINED AND I AM CERTAIN THAT THE ROAD CONDITIONS DID NOT CONTRIBUTE THE THE VIOLENT SHUDDERING OF THE VEHICLE. MY WIFE AND I HAVE BEEN RETIRED FOR SEVERAL YEARS AND WE HAVE NOT DRIVEN THIS VEHICLE HARD OR HAD ANY EMERGENCY STOPS. THE VIBRATION IS PRESENT, TO A LESSER DEGREE, AT SLOWER SPEEDS AND VARIES CONSIDERABLY DAY TO DAY. I HAVE OWNED TWO LEXUS' PRIOR TO THE A8L. BOTH THE LS400 AND LS430 WERE DRIVEN 120,000+ MILES WITHOUT A BRAKE PROBLEM OR VIBRATION DURING BRAKING. THE PADS MAY HAVE BEEN REPLACED ONCE, BUT THE ROTORS NEVER HAD A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000234June 20, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 AUDI A8. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD BOOMING NOISE WAS HEARD AND THE GLASS SUN ROOF SUDDENLY SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AUDI OF LAFAYETTE LOCATED IN LAFAYETTE, LOUISIANA. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V448000 (VISIBILITY). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934464December 10, 2016
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928573November 29, 2016
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 AUDI A8. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR CLOSING MECHANISM FAILED AND CAUSED THE DOOR TO INADVERTENTLY ATTEMPT TO CLOSE WHILE THE DRIVER WAS EXITING THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE MECHANISM WOULD FAIL WHILE ATTEMPTING TO OPEN THE DOOR, WHICH PREVENTED THE DOOR FROM OPENING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR CLOSURE MODULE AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000. UPDATED 02/07/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919989October 29, 2016
FUEL/PROPULSION SYSTEM
I TOOK MY CAR IN FOR A RECALL ITEM TO BE REPLACED AND I WAS INFORMED THAT MY FUEL RAIL WAS LEAKING GAS. THEY DIDNT SAY IT WAS URGENT SO I LEFT THE DEALERSHIP AND ON MY WAS HOME I HAS THE STRONG SMELL OF GAS. I THEN TOOK MY CAR TO ANOTHER AUDI REPAIR HOP FOR A SECOND OPINION AND WAS TOLD THAT IT WAS SPRAYING FUEL AND THAT IT WAS TOO DANGEROUS TO DRIVE. HE ALSO SAID THAT MY CAR WAS NOT OLD ENOUGH TO HAVE THIS TYPE OF LEAK SO IT MAY BE A DEFECT . HE ALSO SAID IT APPEARED TO HAVE BEEN LEAKING FOR SOME TIME BASED ON THE AMOUNT OF RESIDUE HE SAW NEAR THE LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919234October 26, 2016
SUSPENSION
CONTROL ARM BUSHINGS SUBJECT TO PREMATURE FAILURE REQUIRING FREQUENT REPLACEMENT. THIS RESULTS IN EXTREME VIBRATION AND ERRATIC HANDING DURING BRAKING. UPPER CONTROL ARMS WERE REPLACE WHILE UNDER WARRANTY BUT OTHERS SOON FAILED ONCE VEHICLE WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910462September 29, 2016
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON A CITY STREET MY CAR SUDDENLY STOPPED (4 LANE STREET -- 2 GOING, TO COMING). THERE WAS VERY HEAVY TRAFFIC AND I COULD NOT MOVE THE CAR AS IT WOULD NOT COME BACK ON, NOR COULD I SHIFT THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. AS A RESULT, THE CAR REMAINED IN THE MIDDLE OF THE ROAD, IN HEAVY TRAFFIC, FOR ABOUT 2 HOURS UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE LOCAL DEALER WHERE IT THE DEALTER TOOK 4 DAYS TO DIAGNOSE IT WITH HAVING COOLANT LEAKED INTO THE ENGINE WIRE HARNESS AND INTO THE PCM WHERE IT SHORTED THE PINS. AS A RESULT THE CAR WAS COMPLETELY INOPERABLE. THIS CAUSED A VERY UNSAFE CONDITION AS THE BEHIND ME SUDDENLY HAD TO BREAK AND JUST MISSED HITTING MY CAR. THE CAR JUST SHUT DOWN AND WOULD NOT RESTART OR ENGAGE THE NEUTRAL GEAR IN ORDER FOR ME TO GET OUT OF THE MIDDLE OF THE ROAD. THIS SEEMS TO BE A COMMON THING AND SOMETHING THAT SHOULD REQUIRE AUDI TO ADDRESS VIA A RECALL IN ORDER TO REPLACE THE AFFECTED PART(S) BEFORE SOMETHING LIKE THIS HAPPENS OR REQUIRE AUDI TO MAKE APPROPRIATE REPAIRS TO THOSE AFFECTED BY THIS COMMON AND DANGEROUS FAULT. THIS IS A SERIOUS SAFETY ISSUE! DEALER WANTS $11000 TO REPAIR IT! WHAT SHOULD I DO?? LOSS OF WORK AND PAY AS CAR IS STRANDED AT AUDI DEALER! AGONY! EMBARRASSMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905010September 9, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 AUDI A8. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AND THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904439September 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 AUDI A8. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE ENGINE WARNING INDICATOR AND THE "DO NOT EXCEED 4,000 RPMS" WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ENGINE COOLANT WAS LEAKING THROUGH THE COOLANT VALVE CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897268August 19, 2016
UNKNOWN OR OTHER
I WAS TOLD THIS IS A RECURRING ISSUE, THE ANTIFREEZE GETS INTO THE WIRING HARNESS AND FOR ME THE ENGINE SHUT DOWN WHILE DRIVING DOWN THE HIGHWAY. TO FIX THE ISSUE THEY HAVE TO TAKE THE ENGINE OUT AND REPLACE THE WIRE HARNESS. A VERY EXPENSIVE FIX, I HAVE IT UNDER WARRANTY BUT WAS TOLD I WAS LUCKY, WHICH I ASSUME MEANS IF I DID NOT HAVE THE 100000 MILE WARRANTY I WOULD BE PAYING OUT OF POCKET. BUT IF THIS IS A COMMON ISSUE IT SHOULD BE A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893365August 5, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 AUDI A8. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V267000 (FUEL SYSTEM, OTHER), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892542August 2, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON A SUBURBAN CITY STREET IN A STRAIGHT LINE WITH NO CARS OR ANY OTHER OBSTRUCTIONS AHEAD OF ME OR BEHIND ME. WITHOUT WARNING, THE CAR ENGAGED ITS EMERGENCY BRAKING THROWING MY DAUGHTER AND ME FORWARD VIOLENTLY INTO OUR SEAT BELTS. WHEN I FELL BACK, THE DASHBOARD WAS SHOWING ME A PROXIMITY WARNING BUT AGAIN NOTHING WAS ANYWHERE NEAR OUR CAR. THE SERVICING DEALER SAID THEY DIDN'T FIND ANY ERROR CODES AND SO THERE WAS NOTHING THEY COULD DO. THIS HASN'T HAPPENED AGAIN (YET) BUT THE CAMERAS ALL AROUND THE CAR THAT ENGAGE FOR PARKING AND IN REVERSE ARE CONSTANTLY GOING OUT AND/OR THE VEHICLE MMI SYSTEM RANDOMLY RETRACTS INTO THE DASH WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876382June 24, 2016
POWER TRAIN
I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871300May 27, 2016
VEHICLE SPEED CONTROL
AFTER STARTING THE CAR IT WILL TRAVEL OR IDLE FOR 3-6 MINUTES (2-3 MILES) THEN START TO SPUTTER AND STALL. DURING THIS TIME THE YELLOW EPC LIGHT AND ENGINE LIGHT ARE ON. AFTER SITTING FOR 3-8 MINUTES IT MOST OFTEN STARTS BUT WILL NOT IDLE OR TRAVEL UNLESS THE EPC LIGHT GOES OUT. THIS RESTART MAY NOT BE SUCCESSFUL THE FIRST OR SECOND TIME. RUNNING OTHER SOFTWARE, AIR CONDITIONING, AND CRUISE CONTROL HAS NO INFLUENCE. PRELIMINARY COMPUTER CHECK SUGGESTS 14 FAULTS. FURTHER EXAMINATION WILL BE DONE AFTER MAY 30, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870187May 21, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON A CITY STREET MY CAR SUDDENLY STOPPED (4 LANE STREET -- 2 GOING, TO COMING). THERE WAS VERY HEAVY TRAFFIC AND I COULD NOT MOVE THE CAR AS IT WOULD NOT COME BACK ON, NOR COULD I SHIFT THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. AS A RESULT, THE CAR REMAINED IN THE MIDDLE OF THE ROAD, IN HEAVY TRAFFIC, FOR ABOUT THREE HOURS UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED AS HAVING COOLANT LEAKED INTO THE ENGINE WIRE HARNESS AND INTO THE PCM WHERE IT SHORTED THE PINS. AS A RESULT THE CAR WAS COMPLETELY INOPERABLE. THIS CAUSED A VERY UNSAFE CONDITION AS THERE WERE NO WARNING SIGNS, THE CAR JUST SHUT DOWN AND WOULD NOT RESTART OR ENGAGE THE NEUTRAL GEAR IN ORDER FOR ME TO GET OUT OF THE MIDDLE OF THE ROAD. THIS SEEMS TO BE A COMMON THING AND SOMETHING THAT SHOULD REQUIRE AUDI TO ADDRESS VIA A RECALL IN ORDER TO REPLACE THE AFFECTED PART(S) BEFORE SOMETHING LIKE THIS HAPPENS OR REQUIRE AUDI TO MAKE APPROPRIATE REPAIRS TO THOSE AFFECTED BY THIS COMMON AND DANGEROUS FAULT. BELOW IS A LINK I FOUND IN WHICH OTHER INDIVIDUALS COMPLAIN ABOUT THE VERY ISSUE. HTTP://WWW.AUDIWORLD.COM/FORUMS/A8-S8-D4-PLATFORM-DISCUSSION-190/COOLANT-LEAK-THROUGH-WIRING-HARNESS-2862459/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846101March 11, 2016
ENGINE
I WAS ACCELERATING ONTO THE FREEWAY ON RAMP WHEN THE ENGINE CUT OFF. I MANAGED TO PULL OVER TO THE SHOULDER BUT THE CHECK ENGINE LIGHT AND THE EPC LIGHT CAME ON. I HAD TO BE TOWED INTO THE DEALER. THERE WAS A "COOLANT VALVE LEAK. THE COOLANT MIGRATED THROUGH A HARNESS TO THE ECM AND TO MULTIPLE CONNECTORS THOUGHOUT THE ENGINE HARNESS". THE WORST PART OF THIS SITUATION IS THE EXTREMELY DANGEROUS POSITION I COULD HAVE BEEN IN. WHAT IF THE CAR STOPPED WHILE IN THE FAST LANE, OR EXPRESS LANES OF THE FREEWAY? THIS IS NOT THE FIRST COMPLAINT OF THIS NATURE ON THIS MODEL OF AUDI. PLEASE CHECK INTO THIS AS I AM SURE IT WILL CAUSE A FATALITY SOMEDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839712March 3, 2016
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 AUDI A8. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SPEED DECREASED AND SUDDENLY FAILED TO GO OVER 40 MPH. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,427.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838985February 29, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE TRANSMISSION COOLANT VALVE LEAKED COOLANT ON TO THE ENGINE CONTROL MODULE CAUSING IT TO MALFUNCTION. THE CARD STOPPED WHILE IN MOTION IN THE MIDDLE OF THE BUSY STREET AND I WAS ALMOST HIT BUY A SEMI TRUCK. IT STARTED BACK UP, I GOT IT TO A PARKING LOT AND IT STOPPED AGAIN. I HAVE FOUND NO LESS THAN 50 ONLINE COMPLAINTS ABOUT THIS PROBLEM. MOST OF THE COMPLAINTS STATE THAT THE MANUFACTURER WAS "AWARE" OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767369September 22, 2015
WHEELS, STEERING, SEATS
CAR VIBRATES AT ALMOST ANY SPEED OTHER THAN IDLE. I HAVE HAD THE CAR BACK TO THE DEALER SEVERAL TIMES. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, THE SEATS AND ON THE DASHBOARD. I CAN'T GET THE CAR FIXED. I HAVE ASKED AUDI TO REPLACE THE CAR IF THEY CAN'T FIX IT. NO RESPONSE. I HAD 5 AUDI A8'S IN THE PAST AND NEVER EXPERIENCED ANY SUCH PROBLEM I AM ALMOST AFRAID TO DRIVE THE CAR. I LEASED THE CAR FOR 15,000 MILES PER YEAR AND ONLY HAVE 7800 MILES IN 11 MONTHS BECAUSE OF THIS FEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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