Audi A8 Complaints

254 consumer complaints on file.

#11397821February 24, 2021
ENGINE
ENGINE SHUT DOWN AT HIGHWAY SPEED ~65MPH WHILE DECELERATING INTO TOLL BOOTH OUR TO TURBO FAILURE. COMPLETE ENGINE SHUT DOWN. LOST POWER IN HIGHWAY TRAFFIC. DANGEROUSLY NAVIGATED THROUGH EZPASS LANE WITHOUT POWER. HAZARDS ON. DANGEROUSLY NAVIGATED TO SHOULDER, COASTING, WITH NO ENGINE POWER. CAME TO COMPLETE STOP ON SHOULDER. WAS ABLE TO RESTART MOTOR AND DROVE DIRECTLY TO AUDI DEALERSHIP. DEALERSHIP CONFIRMED KNOWN TURBO FAILURE PROBLEM ON VEHICLE MODEL. THIS IS A POTENTIALLY DEADLY CONDITION AND NEEDS TO BE FEDERALLY ADDRESSED. AUDI HAS A 2015 SUPPLEMENT TO EMISSIONS WARRANTY IDENTIFYING THE TURBO FAILURES AND THERE IS A FEDERAL STATUE TO EXTENT THIS CORRECTION TO 7YR 70K MILES. REGARDLESS, IT SHOULD BE A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396241February 15, 2021
ENGINE
AFTER TRAVELING 4 HOURS FROM SAVANNAH, GA TO ATLANTA, GA; I PROCEEDED TO GET OFF THE INTERSTATE ON EXIT 228. UPON GETTING OFF THE EXIT, THE CAR SHUT OFF WITHOUT WARNING. THE COMPUTER ADVISED TO RESTART THE ENGINE, HOWEVER THE CAR WOULD NO LONGER START. AFTER SEVERAL ATTEMPTS, I CALLED TO HAVE THE CAR TOWED AS I WAS IN THE MIDDLE OF A BUSY EXIT AND COULD NOT MOVE THE CAR, WHICH WAS A VERY DANGEROUS SITUATION. AT THE DEALERSHIP, I WAS ADVISED THAT BOTH TURBOS ON THE ENGINE HAD GONE BAD. HOW COULD THIS BE, THE CAR ONLY HAS 38,542 MILES ON IT. THIS SITUATION COULD HAVE BEEN A LOT WORSE THAN IT WAS HAD THE CAR DECIDED TO STALL & SHUT OFF WHILE STILL TRAVELING ON A BUSY TRAFFIC ON I75.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394763February 5, 2021
POWER TRAIN
TURBO FAILURE AT 57,000 MILES. CAR DIED WHILE IN TRAFFIC WHILE GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388662January 18, 2021
ENGINE
WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE REPLACED. CAR HAD 45K MILES, LESS THAN ONE MONTH OFF CPO WARRANTY (I.E., PERFECTLY MAINTAINED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388467January 16, 2021
POWER TRAIN, SEATS
THE DRIVER SEAT BADGES A BACK AND FORTH A LITTLE BIT AND THE TRANSMISSION SHIFTS ROUGHLY IN DYNAMIC MODE AND THERE IS A BIG VIBRATION WHEN CAR IS SHIFTING GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387166January 8, 2021
ENGINE
I WAS DRIVING AND NOTICED THE CAR WAS IDLING RUFF. SO I PUT THE CAR IN NEUTRAL AND IT STALLED THEN I RESTARTED IT THEN NOTICED MASSIVE POWER LOSS. SO I DROVE HOME AND CALLED FOR A TOW TO THE NEAREST DEALER AND THEY TOLD ME THE CAR HAD TWO BLOWN TURBOS AND ITS GOING TO COST ME $10.000.00. AND MY WARRANTY WON'T COVER IT BECAUSE ITS ON THE TECHNICAL SERVICE BULLETIN BOARD AND AUDI SHOULD HAVE TO TAKE CARE OF THERE OWN PROBLEMS KNOWING ITS AN ISSUE. AND I ABSOLUTELY FEEL THE SAME ESPECIALLY FOR HOW MUCH YOU SPEND ON THIS CAR AND AUDI'S REPUTATION. IF THEY DON'T EVER RECALL THIS ISSUE I WILL NEVER BUY ANOTHER AUDI AGAIN, AND I WAS JUST TRYING TO GET MY MOTHER TO BUY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383218December 13, 2020
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
FRONT COLLISION WARNING SYSTEM LIGHT DOES NOT ILLUMINATE IN THE HEADS UP DISPLAY AND THE AUDIO PORTION OF THE ALARM IS NOT AUDIBLE. I HAVE TAKEN THIS TO THE DEALER AND THEY HAVE NO RESOLUTION. THE BLIND SIDE WARNING SYSTEM HAS NO AUDIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376098November 24, 2020
ENGINE
BAD WATER PUMP AND CROSS BAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382693November 17, 2020
UNKNOWN OR OTHER
INADVERTENT ACCELERATION. CAR A AGAINST WALL AT LOW SPEED (EST. 3 MPH). WAS UNFAMILIAR WITH BEHAVIOR OF STOP-START FEATURE. ENGINE WAS STOPPED, BUT VEHICLE IGNITION WAS NOT TURNED OFF. DRIVER DID NOT ANTICIPATE RESTART OF VEHICLE WHEN LIFTING FOOT OFF OF BRAKE. MINOR DAMAGE TO VEHICLE FRONT END.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354242September 10, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2013 AUDI A8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V397000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FATHERS & SONS-AUDI WEST SPRINGFIELD (434 MEMORIAL AVE, WEST SPRINGFIELD, MA 01089) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352660September 1, 2020
ENGINE
I OWN A 2019 AUDI A8 WITH 2000 MILES ON IT. THIS NEARLY HAS CAUSED ME ACCIDENTS AND OTHER AUDI A8 OWNERS ARE ALSO VOICING COMPLAINTS. THE DEALER IS AWARE OF IT BUT SAID AUDI ENGINEERS WILL NOT ADDRESS IT. AFTER COMING TO A STOP, UPON PRESSING THE ACCELERATOR THE VEHICLES DOES NOT RESPOND FOR THREE OR FOUR SECONDS AND THEN ABRUPTLY TAKES OFF. THERE IS A MAJOR HESITATION AND CAN BE DANGEROUS IF YOU ARE PULLING OUT IN AN INTERSECTION WITH TRAFFIC APPROACHING. AFTER THE 3-4 SECOND DELAY, IT THEN DANGEROUSLY SPEEDS AHEAD. THIS HAS NOTHING TO DO WITH THE ON/OFF SWITCH AS IT HAPPENS IN ALL SETTINGS. THERE IS SOMETHING WRONG WITH THE THROTTLE AND DELAY AND IT WILL CAUSE ACCIDENTS. PLEASE SEE ONLINE WITH AUDI OWNERS AND IT NEEDS TO BE ADDRESSED ASAP. THE DEALER HAS NOT SOLUTION. THIS APPLIES TO ALL SETTINGS. IT DOES NOT MATTER IF YOU GO STRAIGHT, LEFT OR RIGHT. PLEASE HELP US SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342497July 31, 2020
ENGINE
WHILE DRIVING ON I-20 IN TEXAS THE EPC LIGHT CAME ON, ENGINE POWER DECREASED NOTICEABLY. LIMPED OFF I-20 TO AN EXIT. WHEN I STOPPED AT THE STOPLIGHT AT END OF RAMP, ENGINE QUIT. I TRIED SEVERAL TIMES TO RESTART. NOTHING BUT SPUTTERING. FORTUNATELY, I FOUND THAT SLIGHT PRESSURE ON THE ACCELERATOR WHILE CRANKING WOULD START ENGINE. ENGINE WOULD NOT RUN BELOW 1000 RPM. VERY DANGEROUS HAVING TO KEEP ENGINE RUNNING WHILE NAVIGATING CITY STREETS. THIS ENGINE HAS HAD A SERIES OF RECALLS, INCLUDING AN OIL SEPARATOR FAILURE. AUDI TSB, ATTACHED, FINDS AN OIL SIEVE RESPONSIBLE FOR STARVING THE TURBOCHARGERS CAUSING MY VEHICLE TO FAIL WITHOUT WARNING ON THE FREEWAY AT 62,000 MILES. I HAVE KEPT THE FAILED PARTS INCLUDING BOTH TURBOCHARGERS, ONE WOBBLING AND THE OTHER COMPLETELY SEPARATED ON THE EXHAUST SIDE. THIS IS A CLEAR DANGER TO VEHICLE AND OCCUPANTS. THIS VERY EXPENSIVE REPAIR WARRANTS A NHTSA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342620July 31, 2020
UNKNOWN OR OTHER
AS A RESIDENT OF OKLAHOMA I PURCHASED A 2016 AUDI A8 FROM VROOM IN NOVEMBER 2019. I PAID THEM 30,000 CASH DOWN TO INCLUDE $4025 IN SALES TAX $73.75 DEALER INVENTORY TAX $105.50 GOV LICENSE AND REGISTRATION FEES $11.00 CERT OF TITLE FEE $25.00 VEHICLE INSPECTION FEE $150.00 SOME RANDOM DOCUMENT FEE RELATED TO REGISTRATION ALL OF WHICH VROOM HAS REFUSED TO COMPLY WITH!!! IT'S GOING ON NINE MONTHS AND I HAVE NOT HAD ANY TYPE OF REGISTRATION, LICENSE PLATE, TEMPORARY PLATE SINCE JANUARY 2020 THAT'S VALID ON THE CAR THAT I PURCHASED FROM THIS SHADY COMPANY! I SIGNED ALL THE CONTRACTS, SENT THEN THE VIN VERIFICATION FORM AND STILL NOTHING. NOT EVEN ADDITIONAL TEMPORARY PLATES UNTIL THEY GET THEIR CRAP TOGETHER!! I'VE CALLED THEM, EMAILED THEM AND ONCE THEY RECEIVED MY PAYMENT IT'S LIKE I DIDN'T EXIST. THIS IS UNACCEPTABLE AND THIS COMPANY NEEDS TO BE HELD RESPONSIBLE. I'VE BEEN TO MY OKLAHOMA DEPARTMENT OF MOTOR VEHICLES TO SEE IF THEY COULD HELP ME FILE A COMPLAINT OR DO SOMETHING GIVE ME A LICENSE PLATE SINCE I'VE ALREADY PAID FOR TAX, TITLE & REG BUT BECAUSE THE COMPANY IS LOCATED IN TEXAS THEY CLAIM THERE IS NOTHING THAT THEY CAN DO. IF I HAD A DRIVABLE CAR I MIGHT BE ABLE TO DRIVE DOWN TO A TEXAS DMV BUT BECAUSE OF VROOMS POOR BUSINESS PRACTICES, THEFT AND FAILURE TO COMPLY WITH THEIR OWN CONTRACTS I'VE BEEN PAYING ON A CAR THAT IS USELESS TO ME. PLEASE HELP ME FORCE THIS COMPANY TO SEND ME MY PLATES AND PROSECUTE TO THE FULL EXTENT OF THE LAW. ''- VIN [XXX] COMPANY FAILING TO COMPLY WITH CONTRACT & STEALING CONSUMER MONEY: VROOM 12053 SW FRWY STAFFORD TX 77477 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340302July 20, 2020
ENGINE
MY VEHLICE WAS IN MOTION APPROACHING A STOP LIGHT. THE VEHICLE STALLED AND I LOST THE ABILITY TO STEER AND BRAKE PRESSUE WAS LOST. FORTUNATELY, I WAS GOING SLOW ENOUGH TO ENGAGE THE ELECTRONIC PARKING BRAKE TO BRING THE CAR TO THE STOP. THE CAR THEN WOULD NOT RESTART WITHOUT GIVING IT HARD GAS. IT WOULD DIE WITHIN A MINUTE OR TWO. AFTER TOWING TO THE DEALERSHIP, I WAS TOLD BOTH MY TURBOS HAD FAILED AND WOULD NEED TO BE REPLACED. MY CAR ONLY HAS 52,000 MILES. THIS IS A MAJOR FAILURE FOR A VEHICLE WITH SO FEW MILES. IN ADDITION, AUDI HAS ISSUED A TSB ACKNLOWLEDGING THE ISSUE. I AM JUST FORTUNATE IT HAPPENED FOR ME AT SUCH LOW SPEEDS. I CAN'T IMAGINE BEING ON THE HIGHWAY WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339466July 15, 2020
ELECTRICAL SYSTEM
WHEN THE SUNROOF RETRACTS OR CLOSES IT MAKES A LOUD NOISE (SOUNDS LIKE AN MRI MACHINE). I KEEP IT CLOSED FOR POSSIBLE GLASS CRACKING SAFETY REASONS. THIS OCCURS WHILE IDLE OR DRIVING ON ANY STREET/HIGHWAY SURFACE. AUDI THINKS ITS A MOTOR ISSUE AND IS NOT COVERED BY WARRANTY OR ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338981July 13, 2020
FUEL/PROPULSION SYSTEM
I HAD A STRONG GAS SMELL. I CHECKED INTERNET AND READ, 2013 AUDI A8 (VOLKSWAGEN) IS RECALLING CERTAIN 2013-2015 AUDI S8 AND A8 VEHICLES. THE FUEL SUPPLY LINE FOR THE HIGH PRESSURE FUEL PUMP MAY BECOME POROUS OVER TIME, RESULTING IN A FUEL LEAK. IT COULD CAUSE FIRE. ACTION NEED TO FIX IT: AUDI WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL LINE, FREE OF CHARGE. WHEN I NOTIFIED FLOW AUDI IN GREENSBORO, NC, THEY SAID THEY WOULD NOT FIX IT. THEY TOLD ME TO CONTACT AUDI AMERICA. WHAT DO I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339228July 13, 2020
ENGINE
THE CHECK ENGINE LIGHT CAME ON AND I DROVE A VERY SHORT DISTANCE TO RETURN HOME DURING WHICH ODD NOISE CAME FROM THE ENGINE. DIAGNOSTICS SHOW THAT ONE OF TWO TURBOS FAILED DUE A FAILURE OF THE LUBRICATION SYSTEM FOR THE TURBOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330266June 23, 2020
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AIR BAG LIGHT COMES ON AND STAYS ON EVEN AFTER THE INITIAL STARTUP. VEHICLE IS STATIONARY AND HAS NOT BEEN MOVED. CODED ERROR IS DRIVER HEAD CURTAIN IGNITER SHORT CIRCUIT TO GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324908May 17, 2020
ENGINE
WHILE DRIVING AND GETTING OFF A HIGHWAY EXIT THE VEHICLE WITHOUT NOTICE STARTED TO STALL AS IF MISFIRING AND RUNNING ERRATIC WITHOUT NO ENGINE TROUBLE CODES OR WARNING LIGHTS AT A RED LIGHT STOP. I MANAGED TO GET HOME ABOUT HALF MILE AND ONCE PARKED COULDN'T TURN THE VEHICLE ON. IT ONLY CRANKED AND WHEN IT DID TURN ON IT WOULD SHAKE IDLE ERRATIC AND THEN TURN OFF. TOWED IT TO THE DEALER FEW DAYS LATER AND WAS TOLD NEEDED 2 NEW TURBOS AT A COST OF $12K. ASKED HOW IS THAT POSSIBLE AND WAS TOLD THEY GET STARVED OF OIL AND EVENTUALLY FAIL. THEREAFTER DID SOME RESEARCH AND REALIZED THERE ARE COUNTLESS OTHER IN THE AUDI FORUMS WITH SAME ISSUES ON THE AUDI V8 4.0T ENGINE. THERE ARE TSB'S FROM AUDI ADDRESSING HOW TO FIX THIS PROBLEM THAT IT'S A SMALL OIL STRAINER PROBLEM THAT GETS CLOGGED AND STARVES THE TURBOS AND PREMATURELY FAIL. AUDI REVISED THIS STRAINER PART IT SEEMS BUT NEVER WARNED OR ADVISED ANY AUDI OWNERS WITH THESE ENGINES SO IT CAN BE CHANGED BEFORE IT'S TO LATE. I KNOW HAVE 2 BAD TURBOS BECAUSE OF THIS FAULTY DESIGN WHICH CREATES THIS MAJOR EXPENSIVE PROBLEM FOR A FAULTY PART THAT'S $20. THERE SHOULD BE A RECALL ON THIS PART BEFORE IT'S TO LATE AND MORE DAMAGE OCCURS TO OTHER AUDI OWNERS WITH SIMILAR ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324163May 11, 2020
ENGINE
THE CAR ENGINE STALLED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULDN'T RESTART. HAD TO CALL TOW TRUCK TO TAKE IT TO THE DEALERSHIP. BOTH TURBOS HAD MECHANICAL MALFUNCTION AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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