I have not even 1000 miles on my new Tonale and my infotainment shuts down due to excessive heat. Service was authorized to install a new one and the same thing is happening. No back up camera, navigation or infotainment screen . It says too hot and shuts down. I am in Miami and I have virtually no system as it is not functioning. It's burning to the touch. I am offered no assistance and am told it is functioning as described . There is no cameras no navigation. I am In a rental car.
No injuries · No fire · No crash
I have found a huge barrier to getting my brakes serviced as Alfa Romeo makes it impossible for an independent mechanic to acquire the necessary brake hardware to keep my car safely on the road. 2024 Alfa Romeo Tonale already has a formal federal safety recall regarding a brake pedal collapse defect. I am concerned that my vehicle, having less than 33k miles, already needs front and rear brakes and rotors even though I do not drive it in an aggressive or rough manner.
No injuries · No fire · No crash
I own a 2024 Alfa Romeo Tonale. The rear passenger seatbelt became internally jammed and would not retract or function properly. The belt appears to have twisted within the retractor mechanism during normal use. The condition is not user-correctable and requires removal of interior trim and access to the retractor assembly to resolve. This indicates that the seatbelt mechanism allowed the belt to become internally tangled and locked. There is no visible damage, fraying, or evidence of misuse. The vehicle is new, and the seatbelt has only been used under normal conditions, including use with a child passenger. The dealership diagnosed the issue as a “twisted/tangled belt” and denied warranty coverage, stating it was caused by external influence, but did not provide evidence of misuse or component damage. This raises a safety concern because a seatbelt should not become internally jammed to the point that it cannot retract or function without disassembly. A failure of the retractor to properly manage belt alignment during normal use could impair occupant protection in the event of a crash. I am reporting this as a potential defect in the seatbelt retractor system.
No injuries · No fire · No crash
My sunroof on my 2025 Alfa Romeo Tonale Veroce spontaneously burst as I was driving about 40 mph. Nothing nearby or overhead. It was a loud cracking sound that was startling like a gunshot. Luckily, I had the mesh screen pulled shut so no glass fell on me. I pulled over within a mile to check the damage and take pictures. There was no point of impact as the glass was shattered all around the edge of the seal but still intact in the middle. The dealership said they would fix it as a goodwill gesture but that it wasn't covered under warranty. My new sunroof was to be here in 45 days. I have been waiting 56 days as of this writing. They have not called me since they ordered the part which has me worried and prompted me to report this incident.
No injuries · No fire · No crash
Component/System: Brake system – specifically brake pedal assembly / braking performance. Description: The vehicle experienced recurring issues with braking performance, including inconsistent or reduced deceleration during braking. Availability for inspection: The vehicle is currently in my possession and available for inspection upon request. The braking issue reduced the vehicle’s ability to slow or stop as expected during normal driving conditions. This created a safety risk to myself and other drivers and contributed to a rear-end collision. Although no one was injured, the inability to decelerate as expected increased the risk of a crash without prior warning. The issue was reported to an authorized dealer on three separate occasions over the past year. The dealer was unable to fully resolve the braking concern, and the issue persisted after each visit. Additionally, a safety recall was issued on December 9, 2025 (NHTSA Recall Number 25V-846) identifying a brake pedal assembly defect that may collapse during braking. The vehicle has been inspected by an authorized dealer multiple times for the braking concern. The vehicle was also inspected by insurance representatives following the collision. Repairs have not yet been completed pending further documentation and recall-related review. No specific warning lamps or messages were observed. The primary symptom was inconsistent or insufficient braking response during normal operation. These symptoms began prior to the first dealer visit and continued intermittently despite multiple repair attempts.
