Acura TLX Complaints

946 consumer complaints on file.

#11395717February 11, 2021
POWER TRAIN
THE VEHICLE UNEXPECTANTLY SHIFTED OUT OF DRIVE TO NEUTRAL WHILE GOING UP AN INCLINED ROAD AT ABOUT 45 MPH. THE BACKGROUND OF THE NEUTRAL GEAR "N" INDICATOR WAS YELLOW. ENGINE POWER WAS LOST FOR APPROXIMATELY 5 SECONDS AND THEN RECOVERED WHEN THE TRANSMISSION SHIFTED BACK TO DRIVE WITHOUT ANY INTERVENTION. I DON'T RECALL SEEING ANY KIND OF ERROR MESSAGE WHEN THIS OCCURRED, BUT IT IS POSSIBLE IT COULD HAVE BEEN MISSED WHILE I WAS FRANTICALLY TRYING TO FIGURE OUT WHAT WAS HAPPENING. AFTER RESEARCHING THIS ISSUE ON THE INTERNET, I DISCOVERED THAT THERE WAS A SAFETY RECALL (16V640000) FOR A SIMILAR CONSEQUENCE WHICH ONLY APPLIES TO SELECT VINS. MY PARTICULAR VIN IS NOT PART OF THE SAFETY RECALL. THE PERFORMANCE OF THE TRANSMISSION HAS ALWAYS BEEN WORRISOME. I AM THE ORIGINAL OWNER. THE TRANSMISSION RARELY SHIFTS SMOOTHLY GOING FROM 1ST TO 2ND AND 2ND TO 3RD GEARS EVEN AFTER MULTIPLE ATTEMPTS TO GET THIS CORRECTED AT MY AUTO DEALERSHIP. IT IS STILL NOT SATISFACTORY, AND THIS LATEST EPISODE JUST ADDS TO MY CONSTERNATION. ACURA HAS PROVIDED AN EXTENDED WARRANTY FOR TRANSMISSION FAILURE IF IT IS RELATED TO THE ATF WARMER. I EXPRESSED THE ISSUE AND MY CONCERNS WITH ACURA. THE CASE NUMBER IS NOT OFFICIALLY OPEN UNTIL THE ISSUE IS DIAGNOSED BY AN ACURA DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395561February 10, 2021
FUEL/PROPULSION SYSTEM
THE VEHICLE HESITATES TO ACCELERATE WHILE IN MOTION AND FROM A STOPPED POSITION. THE HESITATION OCCURS DURING GRADUAL AND IMMEDIATE ACCELERATION. YOU CAN HEAR THE HESITATION IN THE ENGINE. CAR HAS LESS THAN 10K MILES AT THE TIME OF THIS SUBMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394920February 6, 2021
ELECTRICAL SYSTEM
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394918February 6, 2021
ELECTRICAL SYSTEM
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER (DEC. 2019) AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394921February 6, 2021
ELECTRICAL SYSTEM
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389703January 24, 2021
ELECTRICAL SYSTEM
THE TELEMATICS UNIT IN MY 2016 ACURA TLX REMAINS IN THE ON POSITION AND CONTINUES TO ATTEMPT TO CONNECT TO A BLUETOOTH DEVICE WHILE VEHICLE IS OFF. THIS CONTRIBUTES TO BATTERY FAILURE. MANY OWNERS HAVE DISCONNECTED THE DEVICE AS HAVE I , IN ORDER TO KEEP THE BATTERY FROM CONSTANTLY DYING. CAR DIES AFTER ONE FULL DAY OF NOT BEING STARTED REQUIRING THE BATTERY TO NEED TO BE RECHARGED. ACURA STATED THEY CAN REPLACE TELEMATICS FOR A CHARGE OF $1000 BUT NOT SURE IF THIS WILL CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389242January 21, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE SAFETY WARNING BRAKE LIGHT, LANE DEPARTURE AND STEERING LIGHT ILLUMINATED ON THE VEHICLE AND WOULD NOT TURN OFF. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE INTO A PARKING LOT WHERE THEY HAD THE VEHICLE TOWED TO LOCAL DEALER PROCTOR ACURA (3523 W TENNESSEE ST, TALLAHASSEE, FL 32304) WHO DIAGNOSED THE FAILURE AS THE REAR ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000. *LN*JB VEHICLE WAS TAKEN TO THE DEALER. CONSUMER STATED DEALER PULLED THE CODES OFF THE VEHICLE SHOWING ONLY WHAT PARTS NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389275January 21, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
THE FOLLOWING WARNING MESSAGES ALL POPED-UP AT THE SAME TIME WHILE DRIVING THE VEHICLE ON A CITY STREET: BRAKE SYSTEM PROBLEM; BRAKE HOLD SYSTEM PROBLEM; ANTI-LOCK BRAKE SYSTEM PROBLEM; VIHICLE STABILITY ASSIST PROBLEM; HILL START ASSIST PROBLEM; LANE KEEPING ASSIST PROBLEM; POWER STEERING SYSTEM PROBLEM; HILL START ASSIST PROBLEM; FORWARD COLLISSION WARNING PROBLEM; LANE DEPARTURE ASSIST PROBLEM; THE MESSAGE KEEP ROTATING WHILE DRIVING THE VEHICLE AND THE ASSOCIATED DASHBOARD LIGHT REMAINS ON. I SUSPECT THIS MIGHT BE RELATED TO ACURA SERVICE BULLETIN 15-050, BUT I HAVE NOT CONFIRMED THIS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388837January 19, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A SLIGHT INCLINE, THE VEHICLE STARTED ROLLING BACKWARDS. THE CONTACT JUMPED BACK IN THE VEHICLE AND ENGAGED THE PARKING BRAKES. AFTERWARDS, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE HOWEVER, THE TRANSMISSION FAILED TO RESPOND. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO DRIVE OR PARK. AN INDEPENDENT MECHANIC WAS CALLED OUT TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE MECHANIC RETRIEVED A TEMPORARY FAULT CODE OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388342January 15, 2021
POWER TRAIN
WHEN ACCELERATING THE CAR TRIPS INTO NEUTRAL AND WILL NOT LET ME CONTINUE ACCELERATING. I CAN PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND NOTHING WILL HAPPEN. THE ONLY WAY IT TRIPS OUT OF NEUTRAL IS TO RELEASE THE PEDAL AND THEN PUSH IT AGAIN. THIS HAPPENS WHEN ALREADY DRIVING AROUND 10-30MPH NOT FROM A STOPPED POSITION AND WAS ON CITY STREETS. IT DOES ALSO HAPPEN WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387415January 10, 2021
ELECTRICAL SYSTEM, POWER TRAIN
AFTER COMPLETING GROCERY SHOPPING IN WALMART I RETUNED TO MY PARKED VEHICLE IN THE PARKING LOT AND, TO MY HORROR THE CERTIFIED PREOWNED 2017 ACURA TLX THAT I JUST TOOK DELIVERY ON 12/23/20 WOULD NOT START. GOT ROADSIDE ASSISTANCE FOR JUMP START, CAR STARTED BUT COULD NOT PUT IN REVERSE, DRIVE, OR NEUTRAL. DASH PANEL WAS LIT UP WITH MULTIPLE WARNINGS INDICATED. THIS HAPPENED ON A SUNDAY SO HAD TO HAVE VEHICLE TOWED TO MY RESIDENCE A MILE AWAY BECAUSE DEALERSHIP WHERE I BOUGHT THE VEHICLE WAS NOT OPENED FOR ME TO TOW THERE. DISGUSTINGLY I DID NOT MAKE A FULL MONTH FROM DELIVERY DATE BEFORE THIS HAPPENED. I WAS FORCED TO TOW THE VEHICLE TO MY RESIDENCE A MILE AWAY, DID NOT WANT TO LEAVE OVERNIGHT IN THE PARKING LOT FOR OBVIOUS REASONS. IN FACT, COULD NOT EVEN LOCK THE VEHICLE. HAVING THE VEHICLE TOWED TO THE DEALERSHIP TOMORROW TO TRY TO FIND OUT WHAT THE PROBLEM IS. HOPEFULLY GET A PERMANENT FIX. UNFORTUNATELY I HAVE UNCOVERED MULTIPLE INSTANCES ON THE INTERNET DESCRIBING THIS VERY SAME ISSUE THAT HAD I KNOWN PRIOR TO MAKING THE PURCHASE I WOULD HAVE GIVEN STRONG CONSIDERATIONS TO "NOT" BUYING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386768January 6, 2021
ENGINE, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386589January 5, 2021
STRUCTURE:BODY
THE PAINT IS STARTING TO PEEL ABOVE THE REAR WINDSHIELD IN BETWEEN THE GAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386487January 4, 2021
ELECTRICAL SYSTEM
THE CAR WILL CLICK WHEN I'M TRYING TO START IT WONT START CHANGED THE BATTER, STARTER. BUT BEFORE THIS THE TAIL LIGHTS WENT OUT THE ALARM BEEPS WHEN I LOCK THE DOORS WONT BEEP AND NOW IT WONT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386167January 2, 2021
STRUCTURE:BODY
THE PAINT ON THE ACURA TLX IS DEFECTIVE. ACURA HAS RECALLED THE PHANTOM BLUE PEARL PAINT FOR PEELING AROUND THE REAR WINDOW BUT WON'T RECALL THE BELLANOVA WHITE PEARL FOR THE EXACT SAME ISSUE. I'VE SPOKEN WITH DEALER AND THEY AGREE IT'S A DEFECT IN THE PAINT. ACURA CLIENT RELATIONS WERE ABSOLUTELY NO HELP. I PERSONALLY KNOW OF 40/50 OTHER OWNERS WITH THE EXACT ISSUE. I ALSO KNOW OF HONDA OWNERS HAVING SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383406December 14, 2020
BACK OVER PREVENTION
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS MOISTURE INSIDE THE LENS, CAUSING THE IMAGE TO BE BLURRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383216December 13, 2020
UNKNOWN OR OTHER
2015 ACURA TLX FREQUENTLY STALLS, DOES NOT RESTART WHEN IDLE STOP FEATURE IS USED. THIS IS A SAFETY ISSUE WHEN AT AN INTERSECTION AND I AM STALLED, HAVING TO PUT THE CAR IN PARK AND THEN RESTART THE CAR. BROUGHT THE CAR IN TWICE TO ACURA IN 2016 WHEN I INITIALLY PURCHASED THE VEHICLE, BROUGHT IT IN AGAIN TO ACURA THIS WEEK AND THEY ARE UNABLE TO FIX IT, INDICATING THIS HAS BEEN AN ISSUE WITH TLX'S AND MLX'S. SAID REPLACING THE STARTER HELPED ONE CUSTOMER BUT SINCE NOT UNDER WARRANTY AND MY STARTER (AND BATTER AND ALTERNATOR) ALL CHECK OUT FINE, THEY DIDN'T RECOMMEND TRYING THAT. NORMALLY I TURN OFF THE FEATURE (WHICH THEY ARE UNABLE TO PERMANENTLY DISABLE) WHICH IS WHY I HAVEN'T BROUGHT IT BACK IN MORE FREQUENTLY BUT IT IS VERY CONCERNING IF I FORGET TO PRESS THE BUTTON TO TURN OFF THE FEATURE AND IT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378581December 8, 2020
ELECTRICAL SYSTEM
I WAS DRIVING HOME FROM WORK ON INTERSTATE I 84 IN MY CAR ENGINE STOPPED. I PULLED OVER ON THE SIDE OF THE ROAD SEE WHAT WAS GOING ON WITHOUT POWER STEERING WITHOUT POWER BREAKING AND WHEN I WAS ON THE SIDE OF THE ROAD AND I TRIED TO START MY CAR IN THE VEHICLE WAS JUST CLICKING. ONCE I GOT THE CAR HOME I TESTED THE BATTERY AND I TESTED THE ALTERNATOR BOTH OF WHICH ARE WORKING FINE THE STARTER SOMEHOW SHUT MY CAR OFF. THIS ISSUE ALSO OCCURS EVERY TIME I USE THE AUTOMATIC ENGINE STOP START AT RED LIGHTS KEEPING ME FROM USING THAT FEATURE OF MY VEHICLE COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377409December 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING I NOTICED THAT MY CAR DIDN'T SEEM TO SHIFT CORRECTLY. I PULLED OVER AND ACCELERATED AGAIN. GOT TO MY DESTINATION AND NOTICED THE CAR WASN'T MOVING HARLDY AS I PULLED UP TO PARK. ONCE I PARKED, I PUT IT IN REVERSE TO PULL UP AGAIN AND IT WAS MAKING A LOUD NOISE AND JERKING WHEN I PUT IT IN REVERSE. I DID THIS LIKE 3 TIMES TO TRY AND FIGURE OUT WHAT WAS GOING ON. AFTER ABOUT 4 HOURS I WENT TO LEAVE MY DESTINATION AND IT SHIFTED INTO REVERSE JUST FINE. I WAS RELIEVED UNTIL AFTER ABOUT 5 MINUTES OF DRIVING AND THEN EVERY LIGHT ILLUMINATED ON THE DASH AND THE CAR WASN'T ACCELERATING AS IT SHOULD HAVE BEEN. THE RPM'S WERE GOING UP BUT CAR WAS BARELY MOVING. I MADE IT HOME BUT NOW SICK TO MY STOMACH BECAUSE I HAVE NO IDEA WHAT THIS COULD BE. NOT SURE IF IT NEEDS TO BE TOWED TO A SHOP OR IF I CAN OR SHOULD DRIVE IT IF POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373940November 10, 2020
ELECTRICAL SYSTEM, ENGINE
I TRIED TO START MY CAR AND IT MADE A WEIRD TICKING NOISE AS IF THE BATTERY WAS DEAD. ALL THE LIGHTS ON THE DASHBOARD TURNED ON AND THE CAR KEPT TELLING ME I NEEDED TO TURN OFF SOME SORT OF BRAKE SYSTEM IN ORDER FOR THE CAR TO WORK. I TURNED THE CAR OFF AND TRIED AGAIN, THIS TIME IT WOULD NOT START BUT AUTOMATICALLY TURNED ON TO ACCESSORY MODE. I HAD TO CALL MY CAR INSURANCE TO GIVE THE CAR A JUMP AND IT SEEMED TO DO THE TRICK, HOWEVER, HE NOTED THAT IT WASN'T THE BATTERY AND THAT IT WAS VERY ODD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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