Acura TLX Complaints

946 consumer complaints on file.

#11467646June 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In many instances while driving about 40-60 MPH and with no vehicles in front the car would suddenly brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467470June 4, 2022
ELECTRICAL SYSTEM, ENGINE
Car has feature that kills engine when at full stop. Car fails to automatically restart, often stalling at intersections and causing a dangerous situation. Car has to be turned off and restarted, a process that can take 15 to 30 seconds. With a brand new battery and/or full charge, the car performs flawlessly. It appears that the electrical demands of the car system exceed the ability of the battery and alternator to meet demand. I currently have an AGM battery less than two years old. We typically have 1 to 3 incidents per month where will forget to disable the auto start system, and the car stalls in busy traffic when at a full stop. We bought the car used in 2017, and this problem has been consistent throughout ownership. Dealer answer is that there is nothing wrong with car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466271May 26, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to park (P) and then stalled. The transmission warning light and several other unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465244May 19, 2022
POWER TRAIN
I shifted to sports mode plus while at a stop light on the Bay Bridge. After light turned green, I accelerated and my car stalled and wouldn't go past 20mph on the Bay Bridge which is dangerous, everyone was going about 60-75 mph. All of my hazard lights were on- my brake light, VSA light, Check Engine Etc. I went to the mechanic and he could not find anything wrong with my battery, transmission or accelerator. It seems like there is a glitch electronically but nothing has been done about. Several folks with 2016 TLX have reported this same issue. Its very dangerous and worrisome. Prior to this issue I had no messages/lights on that warned me of my vehicle needing service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464996May 17, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated while driving approximately 50 MPH, several unknown warning lights illuminated and the vehicle lost motive power. The contact stated that the vehicle remained running however, failed to respond to the accelerator pedal being depressed. The contact coasted the vehicle safely to the side of the road. The contact disconnected and then reconnected the battery and the vehicle regained normal functionality. The vehicle was driven to the residence and then to the dealer. The dealer found no failure with the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact stated that the failure recurred several times. The contact researched online and related the failure to NHTSA Campaign Number: 16V640000 (Power Train). The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465075May 17, 2022
ENGINE
I have owned this car since new, this is not the first time this has happened. The car has an auto idle stop feature. Which when certain contains are meet and the car is at a stop it will turn off the engine. When the brake pedal is released, (and from other factors) the car will restart the engine so driving can resume. The issue that I am reporting is that the car does NOT restart, the engine is dead. The driver has to press the engine start button a few times while trying to get the car started. This has happened to me more than 6 times over the life of the car. In each situation replacing the battery resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464775May 16, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Acura TLX. The contact stated while driving approximately 45-50 MPH, the vehicle inadvertently shifted into neutral causing the vehicle to slow down and stop in traffic. The contact was able to pull over and call a tow truck to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the emissions warning light was illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463374May 4, 2022
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2016 Acura TLX. The contact stated while driving approximately 75 MPH, the sunroof panel shattered without impact and glass fragments entered the cabin of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the sunroof panel to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000. Consumer stated the glass came into the car nearly causing the car to lose control and crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462479April 27, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I was merging on to the freeway going about 60mph, with traffic right behind me. Car started decelerated and the dash board lit up. A car behind me had to swerve to avoid hitting me. I put on my hazard lights and tried to move to the shoulder the car was only going about 5mph at the time. I turned the car off and restarted to see if it would move, but it was still going about 5mph. After doing this a couple of times I was able to get the car the move at about 20 mph. The dash board is still lit up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460911April 15, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving approximately 50 MPH the transmission erroneously shifted to the neutral position causing the vehicle to lose power. After stopping and restarting the engine the failure continued to occur. The contact unplugged the engine battery which temporarily resolved the failure. The vehicle was towed to the local dealer who diagnosed that the transmission software needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Recall Campaign Number 16V64000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 70,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460435April 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
As I was driving on major road the car shift from drive to neutral with all these problems flashing at me with not any warning signs. I was scared and I am scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460123April 8, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
The contact owns a 2015 Acura TLX. The contact stated that while parking the vehicle, the check engine, ABS, and several other unknown warning lights were illuminated. The contact was not able to restart the vehicle immediately. The vehicle was taken to an independent mechanic and diagnosed with code P0087 for the fuel rail system. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459673April 5, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving on a highway the car lost all power and every dashboard light came on and started blinking. Car wouldn’t shift gear and lost all power abruptly! I almost caused a horrible accident and this has happened at least 10 times now and I’ve only had my car a year!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459222April 1, 2022
ELECTRICAL SYSTEM, ENGINE
Engine fails to start after idle stop, when the idle-stop off button is not engaged, and the battery doesn't have enough power to re-start the vehicle. Essentially, the engine tries to start up at a traffic light/intersection but fails, causing the car to turn off and shift to Neutral without warning. I then have to realize what is happening, shift the car from Neutral to Park, and hit the start button to be able to re-start the car. There is no warning from the car that the battery is going to be unable to keep the car running, so the stall is 100% unexpected. This is unsafe, as the re-start procedure is not intuitive, takes time, and causes cars behind you to start honking. It could very easily cause a crash. Either Acura needs to fix this issue with a battery warning, or provide the option of turning the auto-idle stop off button on permanently (which some members of our government wouldn't like, but would fix the problem and keep someone from being seriously injured). This is also a known issue by Honda/Acura, as many other owners are reporting it: https://www.tlxforums.com/threads/engine-failing-to-start-after-idle-stop.31809/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458976March 30, 2022
ENGINE
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle stalled approximately ten times. The vehicle inadvertently shifted into neutral. The vehicle was restarted after five minutes. The local dealer was contacted. The vehicle was diagnosed and repaired. The manufacturer was not contacted. The failure mileage was approximately 47,700. Consumer stated there was a known software bug in the auto idle feature, that needed updating. Consumer took the car to the dealer and had the software updated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458757March 29, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
These lights just came on Emissions system problem and Electric parking brake problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457542March 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
There are so many lights flashing, my vehicle will not go over 50MPH, My steering wheel is no longer straight its actually to the left. I brought it to Acura and they are stating its a REAR TOE ACTUATOR issue and refuse to cover the 5,100.00 fee to fix this issue that has had a SAFETY BULLETIN posted for a 2015 TLX. There has been a bulletin about this according to Carvana so ACURA is aware of this issue but refuse to recall this issue. Warning lights are as follow, BRAKE SYSTEM ISSUE, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, Adaptive Cruise Control problem, VEHICLE STABILITY ASSIST PROBLEM, PRECISION ALL WHEEL STEER PROBLEM, POWER STEERING FAILURE. This vehicle only has 46,987 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456640March 14, 2022
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER:19V-060 appears to be EXACTLY what is going on with my vehicle. I was broke down on the side of the road with warning lights on my dashboard. After having it towed to my mechanic they were able to identify the issue is related to the fuel pump. I looked up issues with my 2019 Acura TLX and fuel pumps and found that there is a recall. Only my VIN does not qualify for the recall. However, the issue described in the recall is EXACTLY what's going on with my TLX. I was lucky enough not to have an accident but I very well could of if I had not pulled off the highway!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455498March 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
The contact leased a 2021 Acura TLX. The contact stated that while driving the vehicle, a loud abnormal, squealing noise would emit from the brake pedal upon depression without warning. The contact had taken the vehicle back to the dealer where they acknowledged the failure but stated that the parts for the repair were not yet available. The contact was given a loaner vehicle of the same model; however, the same failure occurred with the loaner vehicle. The contact returned to the dealer for the third time and was given a loaner vehicle of a different model. Upon return of the original vehicle, the brake noise had stopped; however, the forward collision avoidance brake warning light would intermittently illuminate on the instrument panel without incident. The vehicle was taken back to the dealer where she was informed that the electrical system needed to be reset; however, once the system was reset, the original brake noise failure returned. The vehicle was taken back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454676March 1, 2022
AIR BAGS
My car slid off of the road during a blizzard and hit a tree head on. My front end had smashed in and the car was totaled. The airbags did not deploy and the police who arrived on the scene believed that they should have. I brought my car to a body shop to assess the damages as well as look into the issue of the airbags. He told me that all of the crash sensors had gone off and my seat belt had locked up which led him to believe that my airbags should have definitely deployed. The car had no warning lamps on prior to the accident. I often travel on the interstate and had this crash happened at greater speeds I most likely would have not survived. The vehicle is in transit to a salvage yard but is available for inspection.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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