Acura MDX Complaints

319 consumer complaints on file.

#11750848July 16, 2026
UNKNOWN OR OTHER
The vehicle will turn off when it comes to a stop without being put in park. This has happened on busy city roads, highways in traffic and residential areas at stop signs. The vehicle will also periodically not turn on, with multiple indicators lighting up on the dashboard. This has been reported to the dealership, who states if there are no active error codes or indicators at the time of service there is nothing they can do. I have opened a case with Acura client relations more than 3 weeks ago and have escalated multiple times with no response. This has created numerous safety problems, also with children in the vehicle. This vehicle is not safe to operate and the manufacturer refuses to respond to my intervention requests although it is under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750386July 14, 2026
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2022 Acura MDX. The contact stated that while driving at 30 MPH, there was an abnormal vibration coming from the front passenger’s side of the vehicle. There was no warning light illuminated. The abnormal vibration persisted, and there was a grinding sound coming from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the power transfer case spline had failed and needed to be replaced. The dealer informed the contact that the VIN was not under recall, and the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750299July 14, 2026
POWER TRAIN, STRUCTURE, SUSPENSION
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds over a bumpy road surface or a pothole, there was an abnormal metallic sound coming from underneath the passenger’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where a technician informed the contact that the sound was common after 50,000 miles. The contact was later informed that the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but the assigned case manager failed to help. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750192July 14, 2026
POWER TRAIN
The car made a clunk sound while driving and wouldn't accelerate. After coming to a stop and trying to take off, the car still had difficulty accelerating. After turning the car off and back on everything appeared fine. The loss of acceleration was unexpected and there were no warning lights or indication of an issue. The lack of ability to accelerate along with the clunk sound caused unnecessary safety risks by not allowing the car to maneuver out of danger and disrupting the flow of traffic unexpectedly. The car then began leaking oil. The Acura dealership noted that the oil was transmission and power transfer unit oil and the car no longer has all wheel drive but only front wheel drive. The loss of all wheel drive without any indication or warning is a serious safety issue because it affects all aspects of drivability (handling, acceleration, traction). They said over time the splines of the power transfer unit input shaft rust and then sheer off which causes metal to damage the transmission seal and power transfer unit seal. The service manager said this was a known issue due to bad engineering and there is no way to prevent it. The vehicle is unchanged since the incident and can be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750166July 13, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN
I am writing to formally escalate an unresolved matter regarding my 2026 Acura MDX Technology, purchased on XXX, from Piazza Acura of [XXX]. As a loyal Acura customer of over nine years and currently on my fourth lease, this experience is both unexpected and unacceptable. Since shortly after purchase, the vehicle has exhibited persistent and unresolved performance issues, most notably harsh and inconsistent gear shifting and a pronounced vibration in the accelerator pedal. Despite multiple service visits and significant time invested, these concerns remain unresolved. I have repeatedly been advised that these conditions are “normal characteristics” of the vehicle due to adaptive transmission behavior—an explanation that is inconsistent with my prior ownership experience across multiple MDX models (2017, 2020, and 2023) and does not align with reasonable expectations for a vehicle in this class. To be clear, the vehicle in its current condition fails to meet reasonable standards of quality, reliability, and merchantability for a $62,000+ luxury vehicle. Additionally, the vehicle did not exhibit these issues during pre-purchase test drives, indicating these conditions are neither inherent nor acceptable. The service history is summarized below: April 18, 2026 – Piazza Acura of Ardmore Issues: Installation of a sport heated steering wheel (contractually owed), slow acceleration, harsh shifting, vibration in the accelerator pedal, GPS inoperable Service time: 1 day April 24, 2026 – Piazza Acura of Ardmore Issues: Installation of the correct heated steering wheel, continued transmission and vibration in the accelerator pedal concerns Service time: 6 days May 11, 2026 – Elite Acura (NJ) Issue: Accelerator pedal vibration Service time: ~1.5 hours June 15, 2026 – Piazza Acura of Ardmore Issues: Ongoing vibration in the accelerator pedal, Blind Spot Information System problem warning Service time: 2+ days (ongoing) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749909July 13, 2026
ENGINE
I had driven 1.5 hours of highway driving. Exited highway and at the first stop light the car stalled on a busy four lane road. I have had the recall software update. Took a minute or 2 to get the car restarted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749541July 10, 2026
ELECTRICAL SYSTEM
Auto start-stop system stalled car at a light, could not turn car off after multiple tries following instructions on dash, but ultimately finally turned off, and then struggled to turn back on, all while on a busy road during rush hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748788July 7, 2026
POWER TRAIN
Transfer case splines completely sheared off. No warning lights, nothing. Car is operating in in a 2 wheel drive configuration. Now need new Transmission, new transfer case, new differential. Can provide dealer videos detailing situation if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748754July 7, 2026
ENGINE, ELECTRICAL SYSTEM
I was stopped at a red stop light waiting to turn left when my 2025 Acura MDX engine auto-stopped per the auto-stop feature. When the light turned green, I removed my foot from the brake and pressed the gas. The engine did not auto-start and displayed a message on the dash telling me to depress the brake and press the ignition button to continue driving. I did this several times, each time the dash would go black for a few seconds then come back up with the same message. Eventually, after getting the car to completely turn off, waiting 30 seconds, and restarting it, I was able to get the engine to start. While all of this was happening, I was passed unsafely by several angry drivers who were behind me, including one who tried to cut around me after I was able to get the car restarted, nearly clipping the front-right corner of my vehicle. I have an appointment with the dealer to have the issue investigated, but the appointment is not for another week. There was no indication of trouble prior to the first time this occurred. We have had this issue at least three times in the past week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748572July 6, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2022 Acura MDX. The contact stated while driving at various speeds exceeding 30 MPH, the vehicle failed to accelerate as intended upon depression of the accelerator pedal; however, the RPMs increased. The vehicle was taken to the local dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. No further information was available. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748203July 3, 2026
POWER TRAIN
My transfer case and transmission splines stripped out as I was leaving a parking lot on a rainy day... i heard a bang... went to dealer, they confirmed drive shift to rear wheels not turning. Today July 3rd 2026, my MDX-2022 With 92k miles is at the Acura dealer... I fortunately have an Acura Precision warranty.... which will cover my repair...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748188July 3, 2026
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
The blind spot monitor becomes inoperable when you leave the car in an open area with sun and warm weather on the car. If you take the car and place it in a garage or during nighttime the monitors will come back on. This problem was brought to the dealer, Gettel Acura, [XXX] in XXX. They replaced a Chip and told me it was fixed. It has not been fixed and the inoperable monitor makes it dangerous, especially on the interstate highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747615July 1, 2026
ENGINE
On June 9, 2026, my 2025 Acura MDX, with only 9,139 miles, stalled at a red traffic light after the Auto Idle Stop feature activated. The engine would not restart, leaving the vehicle disabled in an active traffic lane. I was unable to shift the vehicle out of Park and was stranded for approximately 5 to 10 minutes with my two young children in the back seat. The dashboard instructed me to fully depress the brake pedal and press the ENGINE START/STOP button to restart the vehicle, but repeatedly following those instructions did not restart the engine. There were no warning lights or other symptoms before the incident. I feared another vehicle would rear-end us because I could not move the vehicle out of the travel lane. After multiple attempts to turn the vehicle off and back on, it eventually restarted, allowing me to drive home. The vehicle was towed to the Acura dealership on June 10, 2026. The dealership inspected the vehicle, diagnosed a failed starter, and told me the failure was caused by the Auto Idle Stop feature. The starter was replaced, and I was instructed to disable the Auto Idle Stop feature every time I start the vehicle to help prevent the problem from happening again. The dealership has records of the repair, and the vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747338June 30, 2026
ENGINE
The contact owns a 2025 Acura MDX. The contact stated that while stopped at a red light, the vehicle suddenly lost automotive power. The message, "Transmission System Failure - Apply Parking Brake while Parked - See Dealer," was displayed. The gear shifter indicator warning light was occasionally illuminated. The contact stated that while attempting to use the Push-To-Start feature to start the vehicle, the engine hesitated while turning over. The vehicle was taken to a local dealer and was diagnosed with starter failure. The vehicle was repaired under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747206June 29, 2026
UNKNOWN OR OTHER
Idle stop not functioning properly. Will get to a stop, and numerous times it will not start back up until you put it in park and restart it several times. Sometimes, it will not start on the 1st try from a cold start, or the starter will grind really slow. We have taken this to Acura several times, and they tell us it is a known problem, but just to turn the idle stop off each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747179June 29, 2026
POWER TRAIN
Component or system failure: AWD - All wheel drive failure, dealership stated the transcase is leaking causing the failure. Safety: this has impacted the vehicles traction, especially on wet roads Reproduced: the dealer found the issue and reproduced it Inspected: yes, by the dealer Warning lamps or messages: None 2022 MDX Advance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747106June 29, 2026
UNKNOWN OR OTHER
The malfunction was both rear drains from the sunroof were clogged and possibly kinked. The dealership might still have the components but did not give us access to them. The clog caused the water to enter the vehicle and accumulate. In addition to wet carpeting, an electrical component shorted and failed damaging the Infotainment system. If this had happened during vehicle operation with water moving around, electrical systems could suddenly fail while driving. The vehicle was inspected by the insurance adjustor but was deemed a maintenance issue even though there exist no maintenance instructions or dealership directives for maintenance or inspections. Owner maintenance would not be possible as special tools would be needed without which damage to the drain lines might occur. There was no warning, messaging, or instructions that maintenance was necessary for this item or that it could fail. The first sign was the sound of sloshing water in the vehicle during driving and the failure of the infotainment system. As a remedy, the dealership insisted on replacing the drain lines rather than cleaning them out, which implies that either the dealership was creating extra work for themselves or the drain line could not easily be cleaned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747083June 28, 2026
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
No restart after auto idle stop - Car fails to restart automatically after stop and releasing the brake pedal. This has happened on a number of occasions in the last few months.This can cause a dangerous condition that can can cause an accident if stopped in an intersection or a rear end collision as the driver behind assumes the vehicle will move but does not. Car has to be shut off to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746956June 27, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Monday, June 30th, 2025, while driving on highway trip out of state, the vehicle made severe explosion noise, and sounded like I was dragging something metal under the vehicle for approx 30 seconds. After slowing the vehicle, I confirmed there was nothing under the car and the car seemed to be driving fine. There was zero warning light displaying any type of part failure or warning light addressing anything needed attention. In hindsight, I realize that this is when the transmission transfer case malfunctioned. Entire time since I've had the brand new, premium vehicle the car has had routine, healthy maintence from the dealership and also Christian Brothers Automotive when the dealership service center was under construction. At no point, did the dealership bring this issue to my attention, despite a few multipoint inspections. Once my vehicle was out of warranty, the dealership brought the internal malfunction of the transmission transfer case to my knowledge on June 1, 2026. I am a high mileage driver, and this part malfunctioned (unbeknownst to me) while I was still under warranty, however without the warning light, I was ignorant to what actually occurred. Local acura dealership has briefly commented on this, suggesting we file a good will claim. I am reporting this, because I believe this part needs to be RECALLED. No one needs to deal with an internal part malfunction on a brand new vehicle 50-60k miles in. I have had the dealership, and Christian Brothers automotive both, look at the issue once it was brought to my attention, to confirm it is indeed no longer an AWD vehicle without the 13k repair. I am grateful that I was in a place that was flat, and not in need of the AWD when it went out, it was a very distrubing and distracting situation when it occurred, and with my living conditions I don't used AWD but a few times a year. Glad no one was injured when the part failed, it could have seriously ended differently if there was traffic around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746622June 26, 2026
ENGINE, ELECTRICAL SYSTEM
2025 Acura MDX will turn off with the auto on/off feature at red light but has had issue several times with turning back on. The car turns completely off and have to push start button to turn back on. On one occasion the same issue happened but would not immediately start with the push start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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