Acura MDX Complaints

3,381 consumer complaints on file.

#11740457May 27, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns 2018 Acura MDX. The contact stated while driving 35 MPH, there was a loud banging noise coming from the sunroof. The contact mention she pulled to the right side of the road and discovered it was shattered. An Independent mechanic or A dealer were not contacted. The contact mention she called her insurance company, and they working with a company through Safe lite. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and they opened a case . The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740067May 26, 2026
UNKNOWN OR OTHER
Car alarm keeps going off. Lights go crazy and car loses battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740022May 26, 2026
POWER TRAIN
My wife has felt for quite some time that the traction on our 2022 Acura MDX is lacking. She first attributed it to tires, but after replacing them in November of 2024 she said that the issue was still present. She mentioned it to the Service Advisor at Bloomington Acura but we don't recall the exact timing of that and don't have a record of it. In February of 2026, while driving in snowy conditions we arrived at a vacation property. In driving up the driveway, the MDX got stuck. We got out of the car to try to push it and noticed that the rear wheels weren't rotating (I would expect them to on an AWD vehicle when the front wheels spin). We were able to put wood pieces under the front tires and get the vehicle up the driveway. We reported it to the dealer, who told us that if there were no warning lights there was no issue. We asked if they could test it because AWD wasn't working. We didn't get far but asked during a recent oil change if they could test the AWD. We had to push for that but they did test. They indicated that the rear drive rotated freely, indicating that "splines" between the transmission and transfer case had failed and it would cost $14,000 to repair (our MDX is now beyond the mileage threshold of the power train warranty. I then researched and learned that this issue is under NHTSA investigation DP26001. Customers don't have a reasonable way to know that AWD isn't working; we have brought it up previously with no way of "proving" that it isn't working (no warning lights). We believe that Acura should extend the power train warranty and repair our vehicle. The dealer let us know that they have another customer with the same issue right now. I don't believe that dealers file reports to NHTSA and imagine this issue is bigger than the number of complaints filed. AWD isn't needed by many, but it affects our safety in snowy conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739605May 22, 2026
POWER TRAIN
My 2022 MDX purchased new in 2021 experienced an unexpected loss of AWD functionality at 5 years old with 77000 miles when the splines of the transfer case sheared with the transmission. The failure reverted the car to FWD and became very easy to lose traction in anything but ideal road conditions. There were no signs of this failure. No warning lights, no indication on the AWD power distribution monitor, and no sounds or other indications. I rigorously followed all maintenance schedules and performed all regularly scheduled maintenance at the Acura dealership. There have been numerous times when I am attempting to accelerate from a stop while turning onto a busy road where the unexpected loss in traction resulted in me nearly causing an accident. I took in my vehicle for service on 5/22/26 and they confirmed the issue is the transfer case spline failure as noted by many other Acura SH-AWD vehicles with the active NHTSA investigation. I would like to add my complaint to that filing and highlight the insidious danger that comes with the failure when the vehicle suddenly does not perform as expected. Given that my vehicle was barely behind the powertrain warranty period when the failure occured, I am now expected to cover an enormous bill that covers the replacement of the transmission and transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739504May 22, 2026
FUEL/PROPULSION SYSTEM, ENGINE
My Vehicle is having an issue with the idle stop feature. Multiple times when stopped at a red light or when idle the car stops and will not turn back on. I have to turn the car off completely open the door to simulate leaving the car, wait a minute then start the car again to be able to move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739430May 22, 2026
POWER TRAIN
When about to make a left turn since oncoming traffic on to highway I hit the gas quickly after stopping and heard a loud bang. Drove till I got off the highway at a red light I hit the gas and noticed the front wheels was spinning and realized it wasn't a awd. Took it the dealer and they realzied the driveshaft was spinning by hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739318May 21, 2026
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
our car eats a ton of oil and the piston rings failed, we owe a lot on it and I'm told there is no help for this issue even though there used to be because we are outside the guidelines in terms of mileage and purchase date. our car has 156k its a 2012 MDX. VIN [XXX] . Just checking with everyone everywhere to make sure I've exhausted all resources as it will take 13,000 to fix and we owe 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739107May 20, 2026
ELECTRICAL SYSTEM, ENGINE
the car shuts off at a red light, fails to auto-restart, forces the car into Park, and requires a full manual reboot or jumpstart while stuck in moving traffic. It also struggles to turn on at times mimicking a drained battery. I am needing to deactivate the auto start/stop feature in order for the vehicle to properly function. Vehicle will not start when parked at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738934May 20, 2026
POWER TRAIN
My car was purchased from Impex Auto Greensboro, Nc one owner with 71,000. The car fax never stated any major accidents or damage. March 2026 after having my car for 1.5 years I now need a new transmission that costs $15k. I filed a Goodwill claim with Acura since all warranty’s have expired and I did not purchase an extension. The claim was denied and I’m responsible for the repair of a 4 year old car’s transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738928May 20, 2026
POWER TRAIN
I am submitting this complaint regarding my 2022 Acura MDX Advance, currently with 71,007 miles. After completing the standard transmission fluid service around the 60,000-mile maintenance interval, I began noticing abnormal drivetrain/transmission behavior that was not present before. At times, the vehicle feels as if the transmission is slipping, hesitating, or failing to transfer power smoothly. Acceleration can feel delayed, uneven, or weaker than normal, and on some occasions the vehicle seems to surge or accelerate slightly in a way that does not feel consistent with normal pedal input. This is a safety concern because the vehicle may not respond predictably when accelerating from a stop, merging, passing, or driving at highway speeds. A delay, slip, surge, or loss of expected acceleration could increase the risk of a crash, especially in traffic. The symptoms appear to involve the transmission, drivetrain, torque converter, transfer case, software calibration, or related components, but I am requesting a proper investigation to determine the actual cause. My concern is that this issue could worsen or affect other 2022 Acura MDX vehicles if it reflects a broader defect. I am requesting that NHTSA document this complaint and review whether 2022 Acura MDX models may have a safety-related issue that can cause slipping, hesitation, surging, delayed acceleration, or loss of expected power after normal maintenance. Acura should evaluate whether owners need inspection, repair, software updates, or other corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738702May 19, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my LKAS, ABS, and Lane assist lights will come on intermittently. When this happens I am not able to use cruise control. I have noticed that my vehicle has an issue accelerating before the lights come on. This is putting the safety of me and passengers at risk. The dealership has not been able to replicate the issue. The dealership and independent mechanics are not able to figure out what is causing the issue. I have spent close to $4,000 trying to figure out what the cause is, and nothing is showing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738699May 19, 2026
POWER TRAIN
There was a loud noise from under the car, and the car suddenly started to experience wheel spin. It's AWD and should not be spinning the tires. Suddenly losing AWD is dangerous when you expect the car to perform like an AWD car. Dealership said the transmission spline is stripped and needs replaced under warranty. Car has currently been at the dealership for 50 days. There is no known ETA on replacement parts. No warnings on anything, the car's power distribution meter still shows power going to the rear wheels even though it is not. I believe there is already an active investigation into this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738536May 18, 2026
ENGINE, ELECTRICAL SYSTEM
Description of Incident: While stopped at a red light at a busy intersection near a shopping district, the vehicle's Auto Idle Stop (AIS) system engaged and shut off the engine. When I attempted to restart by pressing the brake pedal — as instructed — the vehicle failed to restart. The dashboard displayed an error message reading "Idle Stop Function: Press Brake to Restart." My foot was on the brake pedal at the time; pressing it did not restart the engine. I then manually shut off the vehicle using the Engine Start/Stop button and attempted to restart it. The vehicle would not start. I remained stranded at the intersection for approximately 10 minutes. I had to call the cops for a patrol car because other cars were piling up behind me and I had my 6 month old son in the vehicle. Safety Impact: During this time, I was unable to move the vehicle from a live traffic intersection. This created an immediate safety hazard to myself, my family, and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738526May 18, 2026
ENGINE
While stopped at a red light at a busy intersection near an airport, the vehicle's Auto Idle Stop (AIS) system engaged and shut off the engine. When I attempted to restart by pressing the brake pedal — as instructed — the vehicle failed to restart. The dashboard displayed an error message reading "Idle Stop Function: Press Brake to Restart." My foot was on the brake pedal at the time; pressing it did not restart the engine. I then manually shut off the vehicle using the Engine Start/Stop button and attempted to restart it. The vehicle would not start. I remained stranded at the intersection for approximately 10 minutes before the vehicle finally restarted and allowed me to shift into Drive. I was the first car in the lane, so people kept piling up and honking behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738489May 18, 2026
POWER TRAIN
2023 Acura MDX Sport looses AWD randomly and vehicle becomes only FWD. This has happened many times now and I have taken it to the dealership but they claim they can’t recreate it and would not do anything further unless I change rear end fluid.. I paid for the service but still have the problem. This is getting dangerous as it is unexpected and alters the expected performance of the vehicle in critical turning situations which has led to two close calls of a broad side accident when turning and loosing AWD. There appears to be many more reports of this exact issue, I’m officially adding my name to the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738302May 16, 2026
STRUCTURE:BODY
I am writing to report a severe manufacturing defect and safety hazard on my vehicle. The interior door panel trim has completely delaminated and peeled away from the door structure, creating an exposed, razor-sharp edge right near the door handle/window switches. This is a major safety hazard ("Safety Hazard") that poses a severe laceration risk ("Severe Laceration Risk") to any passenger or child attempting to open the door or touch the door panel. I have clear photo documentation of this sharp metal/plastic piece protruding dangerously out. I would like to request Acura Client Relations to look into this manufacturing defect immediately and provide a resolution/goodwill repair before a severe injury occurs. Please contact me via email to review the photos. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738155May 15, 2026
ENGINE
The contact owns a 2016 Acura MDX. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral. The vehicle was driven to the shoulder of the road. The contact stated that several unknown warning lights were illuminated. The contact stated that the event was scary. The contact stated that the vehicle was so hot inside. The contact crawled to the passenger's seat and exited the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, however the vehicle was not inspected. The contact was informed that the repair was not covered under any unknown recall. The manufacturer was made aware of the failure. The contact was informed that the repair was covered under an unknown recall which had a similar failure description. The contact was advised to take the vehicle to the dealer. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738118May 15, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 2024 Acura MDX. The contact stated that while driving at an undisclosed speed, a loud banging sound was heard coming from the vehicle. The contact discovered that the sunroof had unexpectedly shattered. Additionally, while driving at an undisclosed speed, a supplemental restraint system warning message intermittently displayed, advising the contact to contact the dealer. The vehicle was taken to the dealer; however, the failures could not be duplicated. The vehicle was not diagnosed or repaired. The dealer was also contacted regarding the shattered sunroof; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737958May 14, 2026
POWER TRAIN
While driving my 2023 Acura MDX at approximately 40 mph in rainy conditions, the vehicle experienced a sudden catastrophic failure without any prior warning lights or dashboard messages. The vehicle abruptly decelerated and felt as though the drivetrain or wheels were binding / locking. The vehicle lost the ability to accelerate normally and became effectively inoperable in traffic. After stopping, the vehicle resisted rolling freely even when shifted into neutral and required towing to the dealership. The dealership has since informed me that the front transfer case / transfer box experienced a catastrophic internal failure. Root cause and failure sequence are still being diagnosed by the dealer. The sudden nature of the failure, lack of warning indicators, and apparent driveline lockup behavior created a significant safety hazard and increased risk of crash, particularly given the wet road conditions and speed at the time of the incident. There were several near misses with other cars putting me and my family at significant risk. The vehicle is currently at the dealership pending full diagnosis and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737502May 13, 2026
ENGINE
Rob bearing recall was performed on a 2018 Acura MDX at around 78,000 miles. After a long ordeal with Acura because the recall had not yet been extended to the 2018 MDX's yet, Honda agreed to replace the motor. The new replacement motor has already seized again with only 30,000 miles. Dealer has taken motor apart and confirmed it is the same rod bearing issue as the recall. So the new motor that was replaced must have the same issue. After further investigation, it also appears that the Acura dealership that replaced the motor, did not tighten or replace many bolts during the repair. I have attached pictures of missing frame bolts, engine bolts, and the spun rod bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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