2019-2020 Audi A6 Starter Generator Recall 27H2
Volkswagen Group of America, Inc. (Volkswagen) has issued a recall for certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology. Moisture can enter the starter generator, leading to an electrical short circuit and increasing the risk of fire. Owners will be notified for a free repair.
Ahmet Topcu2019 Audi A6
También aplica a
- Audi A6
- 2020
Why This Matters: Fire Risk from Starter Generator
Volkswagen Group of America, Inc. (Volkswagen) has identified a critical safety concern in certain 2019-2020 Audi A6 vehicles. The mild-hybrid system's starter generator may be susceptible to moisture intrusion. If moisture enters this component, it can lead to an electrical short circuit. This short circuit significantly increases the risk of a fire, posing a serious safety hazard to vehicle occupants and property.
What's Being Recalled
This recall, identified by NHTSA ID 20V153000 and Volkswagen's internal number 27H2, affects specific 2019-2020 Audi A6 vehicles. The issue is centered on the starter generator, particularly in models equipped with mild-hybrid technology and 2.0TFSI engines. The defect involves moisture potentially compromising the electrical integrity of this key component.
How to Check if Your Vehicle is Affected
Owners of 2019-2020 Audi A6 models should be aware of this Audi A6 starter generator recall. Volkswagen will notify all affected owners by mail. To confirm if your specific vehicle is included, you can use your 17-digit Vehicle Identification Number (VIN) on the NHTSA website or contact Volkswagen customer service directly. This recall specifically targets Audi A6 vehicles from model years 2019 and 2020.
Manufacturer's Remedy
Volkswagen will address this safety concern by replacing the faulty starter generator. This repair will be performed by authorized Audi dealers completely free of charge to the owner. The recall began by May 22, 2020, and dealers are prepared to perform the necessary service.
Important Owner Information
Owners of affected vehicles will receive notification from Volkswagen. It is crucial to have the starter generator replaced promptly to mitigate the fire risk. For any questions or concerns regarding this Audi A6 starter generator recall, owners may contact Volkswagen customer service at 1-800-893-5298. Additionally, you can reach the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov for more information.
Source: National Highway Traffic Safety Administration (NHTSA) Recall ID: 20V153000
Frequently Asked Questions
- What is the specific problem addressed by Audi A6 recall 27H2?
- The recall, identified as Volkswagen's number 27H2 and NHTSA ID 20V153000, addresses a problem where moisture can enter the starter generator in certain 2019-2020 Audi A6 vehicles. This can cause an electrical short circuit, increasing the risk of a fire.
- Which Audi A6 models are affected by this starter generator recall?
- This recall affects certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Owners of these models should check their VIN to confirm if their vehicle is included.
- How will Audi fix the starter generator issue in affected vehicles?
- Audi dealers will replace the starter generator in affected vehicles. This repair will be performed free of charge to the owner.
- Is there a cost for the Audi A6 starter generator recall repair?
- No, the manufacturer (Volkswagen Group of America, Inc.) will replace the starter generator free of charge for all affected vehicles under this recall.
- What should I do if I own a 2019-2020 Audi A6?
- If you own a 2019-2020 Audi A6, you should await notification from Volkswagen. Once notified, contact your authorized Audi dealer to schedule the free starter generator replacement. You can also check your VIN on the NHTSA website or call Volkswagen customer service for more information.
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