2021 Audi e-tron Electrical System Malfunction Complaint

Owners of the 2021 Audi e-tron have raised serious safety concerns regarding an electrical system malfunction. This issue, highlighted in a specific 2021 Audi e-tron complaint (NHTSA ID 11569181), describes a sequence of events that can result in a sudden and dangerous loss of vehicle power.

What Owners Are Reporting

One owner experienced an initial warning message, "Electrical System Malfunction - Please contact service," displayed in yellow on their vehicle's display. This message appeared for a few minutes before disappearing. The following day, while traveling on the highway at 70 mph, the owner received a more critical warning: "Electrical System Malfunction - Safety stop vehicle."

Immediately after this second message, the vehicle began displaying other error messages, and the motor unexpectedly turned off while the car was still in motion. This led to a complete vehicle shutdown at highway speeds, forcing the driver to safely maneuver to the shoulder. The vehicle, with 19,282 miles, required towing to a dealership for repairs.

Severity and Safety Concerns

The experience of a complete vehicle shutdown at 70 mph without significant warning is extremely frightening and poses a severe safety risk. Such an event could lead to a loss of control, collisions, and potential injuries, especially on busy highways. The owner expressed significant concern about the safety implications of this 2021 Audi e-tron complaint, particularly for a relatively new vehicle with low mileage.

Component Implicated

Following the incident, the dealership inspected the vehicle and determined that the root cause was a front motor failure. The repair involved replacing the front motor, which kept the vehicle at the dealership for 3.5 weeks. This indicates a significant mechanical and electrical failure within the powertrain system.

If You've Experienced This

If you own a 2021 Audi e-tron and have experienced similar electrical system malfunctions, sudden power loss, or received the warning messages "Electrical System Malfunction - Please contact service" or "Electrical System Malfunction - Safety stop vehicle," it is crucial to report your experience. Filing a complaint with the National Highway Traffic Safety Administration (NHTSA) helps identify potential safety trends and can lead to investigations or recalls. You can file a complaint on the NHTSA website, referencing NHTSA ID 11569181 as a related incident.

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Source: NHTSA ID: 11569181