2021-2022 Kia Sportage Anti-Theft Logic Software Upgrade

Why This Matters

Kia has released Technical Service Bulletin (TSB) CS2302 to address a potential vulnerability in certain Sportage models not originally equipped with an immobilizer. This customer satisfaction campaign aims to enhance vehicle security by upgrading the anti-theft system. The upgrade introduces new ignition start logic, which activates when the vehicle is locked using the key fob, providing an additional layer of protection against theft. Owners of affected vehicles should have this important update performed to improve their vehicle's security.

What's Being Upgraded

This TSB outlines the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system. This applies to some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010, through November 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from December 10, 2015, through December 7, 2021. The software upgrade adds anti-theft ignition start logic to the vehicle's system operation, which activates when the vehicle is locked with the use of the key fob. Additionally, two "Kia Anti-Theft Logic" decals (part number SO230-ATL) are installed on the front windows to indicate the upgrade has been completed.

Important Warnings for Owners and Technicians

Kia has identified several critical points for both technicians and owners related to this anti-theft logic upgrade:

• After the 'updated' software installation is completed, "the use of the key fob to lock and unlock the vehicle will be required to activate/deactivate the Anti-Theft system".
• "DO NOT start the engine during ECU upgrade."
• "DO NOT turn the ignition key 'OFF' or interrupt the power supply during ECU upgrade."
• "DO NOT close this pop-up message, until data validation is complete." (referring to the data validation screen after the upgrade).
• When installing the decals, technicians are warned: "DO NOT touch ADHESIVE."
• "DO NOT reference the parts label affixed to the ECU." for part number identification; instead, use the Electronic Parts Catalog (EPC).
• "Damaged VCI II units should not be used and promptly replaced."
• "If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI-II." In such cases, contact the GIT America Help Desk at (888) 542-4371 or Techline.
• For vehicles with aftermarket window tint, customer approval is required for decal installation, as they may not be visible through the tint film.
• For California state vehicles, customer approval is needed to remove any existing Proposition 65 decal before installing the new anti-theft decals.

Repair Procedure Summary

The anti-theft logic upgrade involves reprogramming the Integrated Body Control Unit (IBU) or Body Control Module (BCM) using the Kia Diagnostic System (KDS). The process includes:

1. Preparation: Ensure the vehicle's battery is fully charged (12.3 volts or higher) and the KDS GDS unit is sufficiently charged (60% or higher). The ignition must be in the 'ON' position.
2. Connection: Connect the VCI-II to the OBD-II connector and turn on the KDS tablet, selecting 'KDS' from the home screen.
3. Vehicle Identification: Confirm communication with the VCI and configure the vehicle using the 'AUTO VIN' feature.
4. ECU Upgrade: Select 'ECU Upgrade' and allow the KDS to download the appropriate upgrade event (Event #652 for QL Sportage or #653 for SL Sportage).
5. Software Flash: The KDS will guide the technician through the software upgrade. During this time, it's crucial not to interrupt power or start the engine. If a "Communication Fail" screen appears with Error Code: 5004-00-0000, technicians are instructed not to disconnect the equipment and to contact support.
6. Post-Upgrade: After the upgrade is 100% complete, turn the ignition 'OFF' for 10 seconds, then back on. Allow for a data validation period, which can take up to 10 minutes, without closing any pop-up messages.
7. DTC Check: The system will prompt to check for and erase any Diagnostic Trouble Codes (DTCs) that may have been set during the upgrade, such as those related to EPS, ESC, and TPMS.
8. Decal Installation: Two "Kia Anti-Theft Logic" decals (SO230-ATL) are applied to the front windows using a provided template. The window glass must be clean and free of smudges before application.

Required Tools or Parts

Technicians will need the following for this anti-theft logic upgrade:

• Tool: Kia Diagnostic System (KDS)
• Part: 'Kia Anti-Theft Logic' Decal (Part Number: SO230-ATL). Two decals are required per vehicle. Additional decals can be ordered through Archway (866) 542-6268.

ROM ID Information

Technicians must verify the vehicle's current ROM ID and ECU Part Number against tables provided in the bulletin to ensure the correct software upgrade is applied. The bulletin lists specific ECU P/No. and corresponding previous and new ROM IDs for both SL and QL Sportage models under Upgrade Event #653 (SL BCM UPGRADE FOR NON-IMMO VEHICLE) and Upgrade Event #652 (QL BCM UPGRADE FOR NON-IMMO VEHICLE). For example, for 2011-2016MY Sportage (SL) with ECU P/No. 95400 3WLCO, the ROM ID updates from 1.0-1.99 to 4.10. Similarly, for 2017-2022MY Sportage (QL) with ECU P/No. 95400 D9700, the ROM ID updates from 1.00-1.12 to 1.00.

Warranty Information

This customer satisfaction campaign falls under Warranty N Code N99 and C Code C99. The specific claim types are CS2302A for Sportage (SL) and CS2302B for Sportage (QL). The labor operation codes are CS2302R0 for SL models and CS2302R1 for QL models, with an estimated operation time of 0.3 M/H. This indicates the procedure is covered under warranty.

Owner Action

If you own a 2021-2022 Kia Sportage, it is recommended to contact your authorized Kia dealer to determine if your vehicle is affected by this anti-theft logic upgrade. This software update and decal installation is a customer satisfaction campaign and should be performed free of charge. The dealer will perform the necessary software upgrade to enhance your vehicle's security and install the identifying decals. Remember that after the upgrade, the "Kia Sportage anti-theft logic" will require you to use your key fob to lock and unlock the vehicle to activate or deactivate the system.

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Source: NHTSA ID 11001593