2023-2025 Jeep Wrangler Shifter Transmission Part Return

This manufacturer communication, identified as NHTSA ID 11013649, is a Quality Inspection Request (QIR) issued by Jeep concerning the SHIFTER - TRANSMISSION component. The communication is primarily directed at dealerships to manage their inventory of certain parts. It aims to ensure that potentially non-compliant parts are identified and returned before they can be installed in vehicles or sold, thereby maintaining the high quality expected of the Jeep Wrangler shifter transmission system.

This QIR applies to 2023-2025 Jeep Wrangler vehicles, focusing on specific production batches of the shifter transmission component, part number 68620948AA. Owners of these vehicles should be aware that this is a proactive measure by the manufacturer to maintain quality standards within the supply chain.

What This Communication Is About

This document, titled "SHIFTER - TRANSMISSION Suspect Part Identification," is a directive for dealerships to inspect their current stock of part number 68620948AA. The goal is to prevent the installation of parts that fall within a specific manufacturing window. This process helps maintain the quality and reliability of the Jeep Wrangler shifter transmission system.

Dealerships have been notified if they have stock on hand or parts in transit that match the criteria. The communication specifies a clear procedure for identifying and returning these components to ensure only approved parts are used in the Jeep Wrangler shifter transmission assembly.

Identifying Suspect Parts

The key to identifying suspect parts lies in their Julian date code, which is typically stamped on the component. For the SHIFTER - TRANSMISSION part number 68620948AA, the communication specifies that parts built between Julian date code 2684 and 2714 are considered suspect. The Julian date code format DDDY indicates the day of the year (DDD) and the last digit of the year (Y).

Based on this system, Julian date code 2684 corresponds to September 24, 2024 (the 268th day of 2024), and Julian date code 2714 corresponds to September 27, 2024 (the 271st day of 2024). Therefore, suspect parts are those manufactured between September 24, 2024, and September 27, 2024. The source document's text states this range as "27th September, 2024 to 24th September, 2024," which is a reversal of the calendar dates corresponding to the Julian codes, but the Julian code range remains 2684 to 2714.

For example, a part shown in the communication with Julian date code 3064 (representing the 306th day of 2024, or November 2, 2024) is explicitly stated as not suspect. This example helps illustrate that only parts falling within the precise 2684 to 2714 range are affected.

Additional technical identifiers found on the part, which can assist in precise identification, include T045N306410422, P68620943AA-, firmware version FW:18.21.0, and hardware version HW:21.24.0. These codes are part of the component's unique manufacturing data.

Dealer Instructions for Returns

Dealerships are instructed to thoroughly check their inventory for part number 68620948AA and identify any units that fall within the specified Julian date code range of 2684 to 2714. Any parts confirmed as suspect must be returned to their facing depot. The specific return method requires using Return Code 02 for all affected components.

The deadline for these returns is February 17, 2025. This strict timeline ensures that any potentially non-compliant parts are removed from the supply chain promptly. Dealerships are also advised to return any open orders in process that contain these suspect parts. For replacement parts, new orders must be placed, as suspect parts will not be automatically replaced.

Important Warnings for Dealerships

• Return Deadline: All suspect parts, specifically part number 68620948AA with Julian date codes 2684 to 2714, must be returned to the facing depot using Return Code 02 before February 17, 2025.
• Replacement Orders: Dealers must place new orders for replacement parts; suspect parts will not be automatically replaced or exchanged. This ensures that only newly manufactured, compliant parts are supplied.
• Open Orders: Any open orders that include suspect parts must also be returned to prevent their distribution or installation.
• Communication Scope: Dealerships have been specifically identified and notified if they have stock on hand or parts in transit that match the suspect criteria for the Jeep Wrangler shifter transmission.

Contact Information

For any direct questions regarding the return process or clarification on the Quality Inspection Request, dealerships are advised to email [email protected].

What Owners Should Know

This communication is primarily a dealer-level quality control measure and not a direct recall for owners. The focus is on preventing potentially non-compliant parts from being installed. If your 2023-2025 Jeep Wrangler requires a new shifter transmission part, your authorized dealership will ensure that only compliant parts are installed. There are no immediate owner actions required based on this specific communication, but it demonstrates the manufacturer's commitment to product quality for the Jeep Wrangler shifter transmission system by proactively managing its parts inventory.

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Source: NHTSA ID 11013649