2025 BMW X3 Diffuser Trim Return Bulletin TEC765

Important Warnings

BMW has issued a critical warning regarding affected parts. "Affected available inventory must not be sold." This means any 2025 BMW X3 diffuser trim part number 51 12 5 B80 124 currently in dealership inventory that lacks the necessary cutout for the center light must be withheld from sale and returned.

What's Being Returned

This bulletin, identified as TEC765, concerns diffuser trim parts for the 2025 BMW X3. The specific part number affected is 51 12 5 B80 124. The issue is that these parts were delivered and shipped with a "missing cutout for center light". The bulletin explicitly identifies these as "Wrong Part Without Hole", distinguishing them from correct parts that have the required cutout.

Parts that contain the cutout for the center light are considered acceptable for use and do not need to be returned. The focus of this 2025 BMW X3 diffuser trim return is solely on the defective units that lack the cutout.

Visual Identification of Parts

To assist in distinguishing between correct and incorrect parts, the bulletin provides clear visual guidance. Affected parts, labeled as "Affected Parts (NOT OK) without cutout", are depicted as a diffuser trim piece with a smooth, unbroken surface where a cutout should be. A red circle in the diagram highlights the "Wrong Part Without Hole", indicating the absence of the necessary opening for the center light.

In contrast, "Non Affected Parts (OK) cutout for the center light" show the correct diffuser trim, clearly illustrating the presence of the cutout. A detailed diagram further clarifies the location and appearance of the "cutout for the center light" and an "Auxiliary cutout for the center light", ensuring technicians can accurately identify compliant parts. This visual guidance is crucial for ensuring that only the genuinely affected parts are returned as part of the 2025 BMW X3 diffuser trim return.

Return Procedure for Dealerships

Dealerships are required to return all affected part(s) to their respective Regional Distribution Center (RDC). The return process involves submitting a YR26 damage claim, using "BM2" as the order reason. It is crucial to include a valid BMW delivery and delivery item number with the claim. Additionally, the bulletin number "TEC765" must be clearly stated within the text of the TEC claim to ensure proper processing.

If a delivery number cannot be located, dealerships should submit an IDS ticket to Parts Logistics under the path: Returns > Claims > Quality > Claims for assistance. This ensures proper tracking and processing of the returned parts.

Key Dates and Deadlines

Bulletin TEC765 is active from May 23, 2025, through June 06, 2025. The deadline for filing a claim under TEC765 is June 06, 2025. All affected parts must be returned to the facing RDC no later than June 20, 2025. Dealerships should reorder the correct part number as needed to ensure proper inventory levels and prevent further delays.

Source: NHTSA ID 11018833