2022-2024 Audi e-tron GT / RS e-tron GT No Start TSB

Audi has issued Technical Service Bulletin (TSB) 2076511/2 to address a specific 'no start' condition affecting 2022-2024 Audi e-tron GT and RS e-tron GT vehicles. This bulletin provides a detailed procedure for technicians to resolve situations where the vehicle cannot be started and the underlying cause is not immediately apparent through standard diagnostics.

This TSB, released on May 29, 2025, focuses on a software update to correct issues related to the vehicle electrical system and battery management that can prevent the vehicle from starting. This bulletin supersedes Revision 1, which was initially published on February 19, 2025.

Symptoms

Owners of affected 2022-2024 Audi e-tron GT and RS e-tron GT models may experience the primary symptom of the vehicle being unable to start. This 'no start' condition can be accompanied by various indicators and functional limitations, as described by customer complaints:

• A "vehicle electrical system malfunction indicator" appearing on the malfunction display symbols.
• The engine operation showing "no function" for engine start or electro-drive mode.
• Issues with remote-controlled high-voltage battery charging, which may exhibit "no function," be "stopped," or "cannot be activated."
• Problems with vehicle diagnosis, specifically Guided Fault Finding (GFF), where control modules and services are inaccessible "without OBD entry."

Workshop findings indicate that the complaint can be reproduced, but a technical cause often cannot be determined based on event memory entries. This TSB applies when these customer statements and workshop findings are both apparent, especially if Campaign 91VT has already been performed on the vehicle in question.

Diagnosis / Trigger Conditions

This Technical Service Bulletin 2076511/2 is applicable when a customer reports that their 2022-2024 Audi e-tron GT or RS e-tron GT states, "The vehicle cannot be started." Technicians will confirm the complaint and note if a clear technical cause isn't evident from diagnostic trouble codes (DTCs) or event memory entries. It's also noted that this TSB is relevant even if Campaign 91VT has previously been performed on the vehicle. The TSB is specifically for situations where the vehicle does not start and the reason cannot be determined through conventional methods.

Important Warnings and Considerations for Repair

To ensure a successful software update and prevent interruptions, technicians must adhere to specific guidelines:

• ODIS Tester Version: Ensure that the latest version of the diagnostic software is installed on your ODIS tester before initiating any flashing procedures. This is crucial to prevent the flashing procedure from being aborted.
• Battery Charger: A battery charger must be connected to the vehicle battery throughout the entire update process to maintain stable voltage and prevent power interruptions.
• Diagnostic Interfaces for Stability: For maximum transfer stability during software updates, control units should only be updated using the diagnostic interface -VAS 6154- (Wi-Fi diagnosis head) in USB mode, or using -VAS 5055- connected via a cable. If these specific devices are unavailable in the workshop, -VAS 5054- in USB connection mode can be used.
• Informational Only for Out-of-Warranty Vehicles: If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only, meaning the repair may not be covered by Audi.

Repair Procedure Summary

The repair for the Audi e-tron GT no start condition primarily involves a software update. The general steps for technicians are as follows:

1. Read and Send Event Memory: Read out the vehicle's event memory and send the log online.
2. Access SVM Code in ODIS: In the ODIS diagnostic system, select the "Flash" function and then proceed to "Enter SVM code."
3. Perform Software Update: Execute the software update using SVM code 8CA012. This code directs the system to the correct software package.
4. Handle Unsuccessful Update: If the SVM update cannot be performed, it indicates that the target data package is already present on the control unit. In this specific scenario, the measure ends at this point, and fault finding on the vehicle should continue according to Guided Fault Finding (GFF).
5. Send Flash Log: After quitting the program, send the flash log online.
6. Read and Send Diagnostic Values: Read out the event memory AND all measured values from diagnostic address 008C, then send the log online.
7. Continue with GFF: The repair process should be continued according to the results of Guided Fault Finding (GFF) to address any remaining issues.

Required Tools or Parts

The software update procedure outlined in TSB 2076511/2 requires specific diagnostic equipment:

• ODIS tester: Essential for performing diagnostic and flashing procedures.
• Battery charger: Required for maintaining battery voltage during the update process.
• Diagnostic interfaces: Technicians must use -VAS 6154- (Wi-Fi diagnosis head) in USB mode, -VAS 5055- connected via cable, or -VAS 5054- in USB connection mode for stable software updates.

Warranty Information

Warranty claims for this software update are processed under specific codes. The Service Number is 9325, and the Damage Code is 0039. Labor operations for the software update include:

• 0151 0010: Software update, referenced with the Service Repair Time (SRT) and associated operations.
• 0151 0060: Software update, with time stated on the diagnostic protocol.

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. The claim comment should reference "As per TSB 2076511/2."

Owner Action

If your 2022-2024 Audi e-tron GT or RS e-tron GT is experiencing an "Audi e-tron GT no start" condition or displaying a "vehicle electrical system malfunction indicator," it is recommended to contact your authorized Audi dealership. Reference Technical Service Bulletin 2076511/2 when discussing the issue with your service advisor. The dealership will be able to diagnose the problem and perform the necessary software update to resolve the Audi e-tron GT no start issue.

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Source: NHTSA ID 11018981