2021-2025 Audi Q8 Headlight Parts Return SM 52-2024

Audi has released Special Notice SM 52-2024, a parts circular aimed at managing inventory for certain headlight components. This notice is crucial for dealerships to ensure that only the most current and compliant parts are available for installation and sale. The directive specifically targets headlights for models like the 2021-2025 Audi Q8 and RS Q8, ensuring that any older or non-conforming stock is removed from circulation.

The primary goal of this notice is to improve the quality of parts reaching customers and to streamline the credit process for dealerships. By returning specific headlight units, dealers contribute to maintaining high standards for vehicle components.

Affected Part Numbers

This Special Notice SM 52-2024 applies to the following headlight part numbers:

• 4M8-941-113 (Headlight)
• 4M8-941-781

These part numbers represent specific headlight assemblies that are subject to the return policy based on their manufacturing details. Dealers are advised to check their current inventory for these items.

Identifying Affected Headlights

To determine if a headlight unit needs to be returned, two key criteria must be checked: the production date and the presence of a "Green Mark."

Headlights are considered acceptable if they have a production date of May 31, 2024 (31.05.2024) or later, or if they feature a distinct "Green Mark." Conversely, parts that were produced before May 31, 2024, and do not have this "Green Mark," must be returned. The "Green Mark" is a visual indicator, typically a small green dot or sticker, found on the part itself, as illustrated in the provided example image. The production date is usually stamped or printed directly on the headlight unit.

This precise identification process ensures that only specific batches of parts are targeted for return, preventing unnecessary returns of compliant inventory. This helps maintain the integrity of the supply chain for the Audi Q8 headlight return program.

Important Deadlines and Dealer Instructions

Dealers must adhere to a strict deadline for returning the specified headlight parts. All returns for the affected material numbers must be completed no later than September 24, 2024. Any items returned after this date WILL NOT be accepted for credit or buyback, emphasizing the importance of prompt action.

To facilitate the return process, dealers should follow these claims procedures:

1. File a separate "Claim with Return" in the system, selecting "Dir Sup. Req. Return" as the item type. Ensure that dealer comments include the Special Notice Number (SM 52-2024) and Parts Circular number.
2. Review "Parts On Command" the following day for the Delivery List document. Contact your facing Parts Distribution Center (PDC) for any issues or delays.
3. Enter the 40000XXXXX delivery document number onto a YELLOW DEPOT REQUEST RETURN label.
4. Affix the YELLOW DEPOT REQUEST RETURN label securely to the package(s) containing the returned parts.
5. Include one copy of the Delivery Document with the returned part(s) inside the package.

Re-ordering New Parts

For any necessary replacements, dealers are instructed to re-order new materials using the same part number. This ensures that the correct, updated versions of the headlights are procured and supplied for vehicles requiring service or new installations.

Source: NHTSA ID 11009310