2021-2022 Audi Q8 Parts Return Notice SM 38-2022

Audi Parts Inventory Update: Special Notice SM 38-2022

Audi has issued Special Notice SM 38-2022, an important internal communication for parts managers and inventory personnel. This notice, dated May 3, 2022, details a mandatory return process for certain material numbers to ensure that only the most current generation parts are stocked and supplied to customers. This affects various Audi models, including the 2021-2022 Audi Q8, and is part of Audi's ongoing commitment to quality and part development.

The primary goal of this Special Notice SM 38-2022 is to improve the level of parts reaching customers by removing older generation components from the supply chain. This proactive measure helps prevent the installation of outdated parts during service or repair. Dealers are instructed to return specific inventory to their Parts Distribution Center (PDC).

What This Notice Is About

This Special Notice SM 38-2022 focuses on the return of specific material numbers that correspond to previous generation levels. Audi aims to streamline its parts inventory, ensuring that only components reflecting the “latest state of development” are available. This includes parts identified as “Multifunction button” components, among others.

The notice emphasizes that all previous generation levels of the listed parts must be returned. This ensures that any new materials ordered will be of the current, updated specification, maintaining vehicle performance and reliability. This process is crucial for effective Audi multifunction button parts return and other component updates.

Affected Parts and Generation Levels

The following material numbers and their corresponding generation levels are subject to this return notice. Dealers are required to identify and return any inventory matching these specifications.

Part Number	Generation Level
83A-951-523-P -XHA	03S
4M8-951-523-F	05S
4M8-951-523-G	05S
83A-951-523-J -XHA	05S
83A-951-523-L -6PS	05S
4M8-951-523--XHA	20S
4M8-951-523-A –XHA	20S
83A-951-523-A –XHA	20S
4M8-951-523-J	21S

These parts are being updated to newer development states, and the return process ensures that only the most current versions are used for service and repairs. This includes the "Multifunction button" component, which is explicitly mentioned in the notice.

Important Deadlines and Return Procedures for Dealers

Dealers must adhere to strict deadlines and procedures for returning these parts to receive credit and ensure inventory updates. The deadline for returning the specified material numbers to the facing PDC is no later than 5/24/2022. Returns made after this date "WILL NOT be accepted on any type of return/buyback."

The claims procedures for dealers include:

• Filing a separate "Claim with Return" using "DIr Sup. Req. Return" under item type, referencing the Special Notice Number SM 38-2022 and Parts Circular number.
• Reviewing "Parts On Command" for the Delivery List document.
• Entering the delivery document number on a YELLOW DEPOT REQUEST RETURN label.
• Adhering the YELLOW DEPOT REQUEST RETURN label to the package(s) containing the returned parts.
• Including one copy of the Delivery Document with the returned part(s).

Dealers are advised to "re-order required new materials using the same part number" once the older inventory has been returned. This ensures that the updated generation parts are stocked.

What Owners Should Know

This Special Notice SM 38-2022 is an internal communication primarily directed at Audi dealerships for inventory management. It does not indicate a defect or a recall that directly impacts vehicle owners. Owners of affected models, such as the 2021-2022 Audi Q8, do not need to take any immediate action.

However, this notice reflects Audi's commitment to providing the most up-to-date components for their vehicles. If your vehicle requires service involving any of the listed parts, such as the Audi multifunction button, you can be assured that your dealership will install the latest generation component. This ensures that any replacement parts meet current specifications and quality standards.

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Source: NHTSA ID: 10211916