2022 Audi e-tron GT Service Action 93P9 Update

Introduction

Audi has released an internal dealer communication concerning a revision to Service Action 93P9, which pertains to a software update for the 2022 Audi e-tron GT. This notice, dated November 16, 2022, serves to inform dealerships about updated administrative procedures for this existing service action. This communication, identified by the internal reference 93P9_REV20221115, is critical for ensuring proper processing of the Service Action.

Understanding Service Action 93P9

Service Action 93P9 is an existing campaign initiated by Audi to address a software update on the 2022 Audi e-tron GT. It is important to note that this specific communication does not introduce a new service action or detail the technical aspects of the software update itself. Instead, it focuses solely on the administrative guidelines for how dealerships should process warranty claims related to the labor involved in performing the software update for the Audi e-tron GT Service Action 93P9.

Key Revision Details

The core of this dealer communication is the revision of claiming instructions for Service Action 93P9. Audi has updated the procedures that dealerships must follow when submitting warranty claims for the work performed under this service action. These updates ensure that dealerships are correctly reimbursed for their efforts and that the service action is tracked accurately.

Dealership personnel, including Service Managers, Warranty Administrators, and Technicians, are directed to refer to the revised 93P9 circular. This updated circular is published and available through Audi's internal systems, ELSA and ServiceNet, which are primary resources for complete and current service information. Accessing these platforms ensures that all personnel have the most accurate information for processing claims.

Important Dealer Advisory

Audi explicitly instructs dealerships to discard any previously printed paper copies of the 93P9 Service Action circular. It is crucial to ensure that these outdated versions are replaced with the most current revision available on ELSA and ServiceNet. This measure prevents errors in claiming procedures and ensures compliance with Audi's latest administrative guidelines.

What This Means for Owners

While this communication is primarily for Audi dealerships, it indirectly affects owners of the 2022 Audi e-tron GT. It signifies that the underlying Service Action 93P9, which involves a software update, is ongoing and that Audi is actively managing the administrative processes for its completion. Owners should continue to ensure any outstanding service actions or software updates for their vehicle are addressed by their authorized Audi dealer.

NHTSA ID: 10227051