Volvo S60 Complaints (2013)

87 consumer complaints on file.

#11061411January 9, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION - BURNING OR CONSUMING AT LEAST 5 QUARTS OF OIL EVERY 2K-3K MILES, BETWEEN OIL CHANGES. OUR ONLY NOTICE IS WHEN OIL IS BELOW 5-QUART RANGE, WHEN WE RECEIVE A DASH WARNING NOTING TO STOP ENGINE. CAR HOLDS 7.25 QUARTS OF SYNTHETIC OIL. WELL KNOW DOCUMENTED THROUGHOUT THE WEB AND KNOWN TO VOLVO MECHANICS, ALTHOUGH MORE RECOGNIZED WITH 2011-2012 S60. STOP ENGINE NOTICE RECEIVED WHEN STARTING CAR. FORTUNATELY ABLE TO UBER TO AUTO SUPPLY AND ADD 5QUARTS TO DRIVE HOME. OCCURRED ON TWO OCCASIONS, WHEREIN THE SECOND INSTANCE WE RESEARCHED, REACHED OUT TO VOLVO MECHANICS AND IN THE PROCESS OF CONTACTING DEALER AND VOLVO FOR FOLLOW-UP. IT APPEARS THAT SEVERAL INSTANCES HAVE RESULTED IN ENGINE FAILURE AND/OR $5K OR MORE IN PERSONAL COST TO FIX PISTON/VALUE ISSUE OR REPLACE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057798December 31, 2017
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE FREEWAY, THE SUNROOF OF THE CAR SPONTANEOUSLY EXPLODED RAINING BROKEN GLASS INTO THE CAR. THERE WAS NOTHING ABOVE THE CAR AT THE TIME THE SUNROOF EXPLODED (I.E. AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN) NOR WERE THERE OTHER VEHICLES NEAR BY THAT COULD HAVE KICKED A ROCK OR OTHER OBJECT THAT COULD HAVE BROKEN THE GLASS. FURTHER, AFTER PULLING OFF THE ROAD TO EXAMINE THE DAMAGE, THE GLASS HAD EXPLODED OUTWARD, AWAY FROM THE CAR RATHER THAN INWARD, AS WOULD BE EXPECTED IF SOMETHING LIKE A ROCK HAD HIT THE GLASS AND BROKEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055128December 17, 2017
UNKNOWN OR OTHER
BACK DOOR ON DRIVERSIDE WILL NOT LATCH SOMETHING ELECTRICAL IS GOING ON I HAD TO TIE THE DOOR UP JUST TO DRIVE ANYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047380November 20, 2017
ENGINE, POWER TRAIN
WITH LESS THAN 50,000 MILES ON IT, MY S60 JUST COMPLETELY STOPPED WORKING ON MY WAY TO WORK. WHILE PULLING OUT OF MY DEVELOPMENT, THE ENTIRE ENGINE, POWER STEERING - EVERYTHING SHUT DOWN. I HAD TO COAST INTO A TURNING LANE TO PUT ON MY FLASHERS. I HAD NOT GONE MORE THAN 3 MINUTES FROM MY HOUSE. AFTER VOLVO HAD IT FOR A FEW DAYS THEY TOLD ME THAT THE ALTERNATOR BELT HAD JUMPED OFF, HITTING THE ALTERNATOR, FRAYING THE BELT. THIS THEN RESULTED IN THE BELT WRAPPING AROUND ANOTHER PART OF THE ENGINE IMPACTING THE DRIVE BELT. THIS RESULTED IN DAMAGE TO THE DRIVE BELT, ALTERNATOR, 1/3 OF MY ENGINE AND MY CYLINDER BLOCK. VOLVO IS BLAMING THIS ON A FAULTY BELT TENSIONER, YET THEY ARE MAKING ME PAY FOR PART OF THE REPAIR WHICH IS A TOTAL COST OF $6,000. THIS IS CLEARLY A DEFECTIVE PART - EITHER IT WAS INSTALLED INCORRECTLY OR IT WAS NOT PROPERLY BUILT AS A BELT DOES NOT JUST "JUMP". I WAS LUCKY THAT I HAD NOT YET GOTTEN ONTO THE HIGHWAY OR I WOULD HAVE BEEN INJURED ALONG WITH OTHER PEOPLE IF NOT WORSE. THIS IS A HUGE SAFETY CONCERN AND VOLVO DOES NOT SEEM TO WANT TO ADMIT COMPLETE FAILURE HERE. THIS CAR HAS BEEN SERVICED REGULARLY AND AT THE SAME DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039873October 25, 2017
AIR BAGS
TAKATA RECALL THE AIR BAG IN MY CAR IS DAMAGED. IT HAS NOT BLEW UP ON ME YET BUT IT IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025107September 22, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR ELECTRONICS, SUCH AS THE DASHBOARD LIGHTS, AND RADIO STARTED TO FLICKER OFF AND ON REPEATEDLY AND THE ENGINE CUT OFF. I WAS UNABLE TO CONTROL THE STEERING AND THE CAR CAME TO A COMPLETE STOP. I WAITED A FEW MIN AND WAS ABLE TO START BACK THE CAR AND DRIVE IT. THIS INCIDENT HAS HAPPENED 2 TIMES IN A 6 MONTH PERIOD. THE CAR WAS RECENTLY SERVICED AT AROUND 38,000 MILES AT THE VOLVO DEALERSHIP. THE ISSUE STARTED TO OCCUR ABOUT A MONTH AFTER THE CAR WAS SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954158February 13, 2017
POWER TRAIN
WHEN COMING TO A STOP, ONCE STOP HAS COMPLETED, WHILE FOOT IS ON THE BRAKE AT RANDOM TIMES THE VEHICLE WE JOLT FORWARDED. THE JOLT WOULD BE IN COMPARISON TO THE FEELING OF BEING REAR ENDED AT A COMPLETE STOP. I HAVE TAKEN THE CAR TO THE LOCAL VOLVO DEALERSHIP AND THEY CHECKED IT AND CAME BACK WITH NOTHING BEING WRONG. ON THE FOURTH RETURN TO THE DEALERSHIP I ASKED IF ANYONE DROVE THE VEHICLE. THE ANSWER WAS NO. THE SERVICE DEPARTMENT SPECIALIST ASKED IF HE COULD DRIVE THE VEHICLE HOME FOR THE NIGHT. I SAID YES, BECAUSE THIS PROBLEM HAPPENS RANDOMLY. THE NEXT DAY, THE SERVICE SPECIALIST SAID THAT HE EXPERIENCED THE SAME PROBLEM. AGAIN, NOTHING THEY SAID COULD BE DONE BECAUSE NO ERROR CODE APPEARED. THE TRANS JUMPS TOO MUCH, TO BE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920373October 31, 2016
UNKNOWN OR OTHER
RIGHT FRONT TIRE 235/40/R18/95H DEFLATED WHEN IT HIT A POT HOLE ON LOW SPEED STREET ROAD. INNER SIDEWALL WAS DAMAGED AND TIRE NEED TO BE REPLACED. THIS IS THE FIRST INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920383October 31, 2016
TIRES
WHILE DRIVING ON A LOW SPEED STREET ROAD, HIT A POT HOLE AND RIGHT FRONT TIRE GOT FLAT. PER VOLVO TECHN FOUND 3 NAILS AND EXCESSIVE SIDEWALL DAMAGE. THIS IS THE THIRD INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920387October 31, 2016
UNKNOWN OR OTHER
LEFT FRONT TIRE IS FLAT. PER VOLVO TECHNICIAN FOUND NAIL IN EDGE OF SIDEWALL WHICH IS NON REPAIRABLE AND NEED TO BE REPLACED. THIS IS THE FOURTH INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920380October 31, 2016
UNKNOWN OR OTHER
LEFT FRONT TIRE ALWAYS LOSING AIR. REPLACED BY A NEW TIRE. THIS IS THE SECOND INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882830July 5, 2016
POWER TRAIN
WHEN I AM SOMETIMES EITHER STOPPED AT A STOP SIGN, INTERSECTION OR ON A HIGHWAY, THE TRANSMISSION WILL ALMOST STOP, BUCK AND THEN RESUME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837637February 22, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
ON FEB. 3RD, I WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE WHEN MY S60 R TYPE VOLVO BEGAN TO ACCELERATE ON ITS OWN AND REACHED VERY HIGH RPM. MY FOOT WAS NOT EVEN ON THE ACCELERATOR AS THE CAR NORMALLY IDLES FAST ENOUGH TO PERFORM PARKING MANEUVERS. I HIT THE BRAKE BUT THE CAR CONTINUED TO MOVE. IT JUMPED THE SIDEWALK; HIT THE BUILDING AND PROCEEDED TO DIG A HOLE IN THE FLOWERBED AT THE STORE'S FRONT. THIS ALL HAPPENED IN THE LENGTH OF A PARKING SPACE. I CAN'T REMEMBER WHETHER I SHUT THE IGNITION OFF OR OF THE ENGINE STOPPED ON ITS OWN SHORTLY AFTER THE COLLISION. NEITHER THE AIRBAGS NOR THE PEDESTRIAN AVOIDANCE BRAKING SYSTEM DEPLOYED. I HIT THE BUILDING SO HARD THAT THE BRICK CRACKED INSIDE AND OUT OF THE STRUCTURE. THE DOOR IS STILL INOPERABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822085January 25, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 VOLVO S60. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE THROUGH A STOP LIGHT AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE HOOD OF THE CONTACT'S VEHICLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10749252August 17, 2015
SERVICE BRAKES
AUTOMATIC BRAKES CAME ON WHEN TURNING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD. IT'S WAS 7AM AND THERE WERE NO CARS AROUND ME AT THE TOME OF THE INITIAL INCIDENT. THERE WAS NOTHING NEAR ME BUT EMPTY STREETS. I TURNED BACK INTO MY NEIGHBORHOOD TO FIGURE OUT WHAT HAPPENED AND SAW NOTIFICATION OF AUTOMATIC BRAKING ON MY DASHBOARD. I TURNED MY CAR OFF AND RESTARTED IT TO TRY AND LEAVE MY NEIGHBORHOOD AGAIN BUT THE DANCE THING HAPPENED IN THE EXACT SAME SPOT. STILL NO TRAFFIC OR ANYTHING AROUND TO TRIGGER THAT. VERY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744425July 28, 2015
WHEELS
A ROCK SLIDE LEFT SEVERAL ROCKS ON THE HIGHWAY. I HIT ONE OF THEM AND CRACKED A RIM. SINCE THE VOLVO S60 DOES NOT COME WITH A SPARE TIRE, I WAS LEFT STRANDED IN A CANYON ROAD IN THE RAIN WITH A DISABLED VEHICLE. MINIMAL CELL PHONE RECEPTION MADE CALLING FOR HELP VERY DIFFICULT. VOLVO ASSUMES THAT CALLING THEIR ROADSIDE ASSISTANCE (IF YOU CAN) AND WAITING FOR A TOW TRUCK IS EQUIVALENT TO CARRYING A SPARE TIRE. IT CLEARLY IS NOT AND CAN LEAVE DRIVER'S HELPLESS WHEN A SIMPLE SPARE TIRE WOULD HAVE SOLVED THE PROBLEM. ALTHOUGH PURCHASING A SPARE TIRE IS AN OPTION, IT WOULD CONSUME TRUCK SPACE THAT IS NECESSARY FOR MY SON'S STROLLER. I CAN ONLY CARRY THE STROLLER OR THE SPARE BUT NOT BOTH.. THE CAR SHOULD BE DESIGNED TO CARRY A SPARE TIRE IF NECESSARY. UPDATED 10/9/15 *LN UPDATED 12/21/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730784June 27, 2015
AIR BAGS, SEAT BELTS, WHEELS
NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO SHOP, AAA OF DADE COUNTY IN MIAMI DID ONLY VERY SUPERFICIAL REPAIR WORK ON MY CAR, ALTHOUGH THEY COLLECTED COMPENSATION FROM THE INSURANCE COMPANY. THEY MENTION HAVING REPAIRED MY SEAT BELT SYSTEM, AIR BAGS, AND OTHER MECHANICAL ITEMS, AS WELL AS OUTER BODY PARTS, BUT IT IS OBVIOUS THAT THESE ITEMS HAVE NOT BEEN REPAIRED. THIS WAS CONFIRMED BY VOLVO, MIAMI & MELBOURNE (SEE ATTACHMENT 2 & 3), AND BY J&J IN PALM COAST (SEE ATTACHMENT 4). MORE IMPORTANTLY, NOT ONLY DID THEY DO IMPROPER AND INCOMPLETE REPAIR WORK, BUT THERE IS INDICATION THAT THEY THEMSELVES CAUSED ADDITIONAL DAMAGES TO MY CAR, E. G. THERE APPEAR SCRATCHES, THE REAR BUMPER IS LOOSE, THE ORIGINAL FRONT TIRES WERE REMOVED AND REPLACED WITH TIRES SO WORN THAT IT PUT MY SONS LIFE AND MINE IN GRAVE DANGER! I HAVE SINCE REPLACED THEM BY NEW ONES. FROM WHAT I HAVE BEEN TOLD AT VOLVO, MY CAR HAS SUFFERED A LOSS IN VALUE OWING TO CREATED DAMAGES EQUAL TO AT LEAST $18,000! ON 9/24/14, AAA OF DADE COUNTY PREPARED AN AUTHORIZATION FORM FOR THE PURPOSE OF COLLECTING MONEY FROM THE INSURANCE COMPANY. THIS REPORT STATES THAT ALL DAMAGES HAVE BEEN SATISFACTORILY REPAIRED ON THAT SAME DATE. PLEASE NOTE, HOWEVER, THAT THE PHOTOS, CLEARLY SHOWING THE DAMAGES TO THE CAR, WERE TAKEN BY THE APPRAISER ON 9/26/2014!). IT THUS APPEARS THAT THIS FORM WAS USED FOR THE SOLE PURPOSE OF COLLECTING MONEY, AND NOT, AS STATED, CONFIRMING REPAIR OF THE DAMAGES. PLEASE FEEL FREE TO CONTACT ME SHOULD YOU NEED ADDITIONAL INFORMATION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10658686November 17, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT SOMEONE WAS ABLE TO KICK IN THE SIDE COLLISION PROTECTION BAR ON THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PROTECTION BAR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650925October 29, 2014
TIRES
TL* THE CONTACT OWNS A 2013 VOLVO S60 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT, TIRE SIZE: 235/55R/1799H, AND DOT NUMBER: DOTAF8PN1H62212. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592768May 20, 2014
EQUIPMENT:OTHER:LABELS
THE TIRE AND LOADING INFORMATION LABEL ON MY CAR HAS 4 ERRORS. 1. LOADING: THE INSTALLED LABEL SPECIFIES A WEIGHT LIMIT OF 1200 LBS. THE CORRECT WEIGHT LIMIT FOR MY CAR IS 1025 LBS. 2. FRONT TIRE SIZE: THE INSTALLED LABEL SAYS MY CAR HAS 215/50R17 FRONT TIRES. THE CAR HAS 235/45R17 TIRES. VOLVO CARS OF NORTH AMERICA CONFIRMED THAT 235/45R17 TIRES WERE INSTALLED AT THE FACTORY. 3. FRONT TIRE PRESSURE: THE INSTALLED LABEL SPECIFIES 38PSI, BUT THE CORRECT VALUE IS 36PSI. 4. REAR TIRE SIZE: SAME ERROR AS FRONT TIRE SIZE. 5. REAR TIRE PRESSURE: SAME ERROR AS FRONT TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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