Volvo S60 Complaints (2013)

87 consumer complaints on file.

#11350364August 20, 2020
ENGINE, UNKNOWN OR OTHER
I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING THE SAME ISSUES, WAS THE SAME MAKE AND MODEL, SAYS IT WAS MADE IN THE SAME CITY, AND I HAVE HAD ISSUES WITH THE TITLE ALONG WITH GETTING AN ORIGINAL DATE OF SELL FOR THE VEHICLE. I BOUGHT IT FROM A BUY HERE, PAY HERE PLACE, AND IT HAD AN YELLOW X ON THE INSIDE OF THE DRIVERS SIDE DOOR. I THINK IT WAS AFFECTED BY THE PRIOR RECALL AND THAT I CAN NOT GET ALL THE NEEDED RECALLS BECAUSE THE PRIOR MISPRINT OF THE YEAR WAS NEVER CORRECTED BEFORE IT WAS SOLD TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330726June 25, 2020
UNKNOWN OR OTHER
LACK OF WARNINGS ON LOW OIL PRESSURE. MY CAR GIVE NO OIL SIGNAL WARNING LIGHT ON WHEN CAR HAVE ZERO OIL IN IT. PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326212May 27, 2020
STRUCTURE:BODY
I RECEIVED TWO SAFETY RECALL NOTICES (MARCH AND APRIL) FOR RECALL R89978. "THE DOOR LATCHES CAN WEAKEN MAKING IT DIFFICULT TO LATCH THE DOOR OR WORSE DRIVE THE CAR BELIEVING THAT THE DOOR IS SECURELY CLOSED WHEN IT'S NOT." IN THE VOLVO RECALL LETTER, IT STATES TO CALL THE DEALER TO SCHEDULE THE REPAIR AT NO COST. IT'S ALMOST JUNE AND MY DEALER HAS NOT RECEIVED THE PARTS FROM VOLVO. THEY HAVE NO IDEA WHEN THEY'LL RECEIVE PARTS FROM VOLVO. THIS IS THE ONLY CAR I HAVE ACCESS TO AND I DON'T FEEL SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321927April 22, 2020
POWER TRAIN
THE VEHICLE SHIFTS ERRATICALLY IN STOP AND GO TRAFFIC WITH FREQUENT SURGES AND JOLTS AT LOW GEARS. THIS ALSO OCCURS AT HIGHER TEMPERATURES (AFTER DRIVING FOR A WHILE ON HOT DAYS) AND DURING STOP AND GO TRAFFIC ON HOT DAYS. TRANSMISSION ENGAGES SLOWLY AFTER A FULL STOP AND OFTEN WITH A JERK, ESPECIALLY FELT WHEN STOPPED AT AN INCLINE. ALL OF THESE JERKS AND JOLTS OCCUR AROUND GEARS 1 OR 2 AND DURING STOPPING OR STARTING FROM STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309671February 17, 2020
ENGINE
THERE IS A 'KNOWN ISSUE WITH THE PISTON RINGS' THAT CAUSES THE VEHICLE TO BURN THROUGH OIL. PLEASE SEE THE ATTACHED. I, AND ALL THE OTHER UNSUSPECTING VOLVO PURCHASERS I AM SURE, WOULD VERY MUCH APPRECIATE ATTENTION TO THIS MATTER. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302987January 30, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED AFTER ENTERING THE VEHICLE HE WAS UNABLE TO ROLL DOWN THE WINDOWS OR LOCK THE DOORS. THE VEHICLE WAS TAKEN TO (VOLVO CARS RICHMOND 7211 W BROAD ST, RICHMOND, VA 23294), TO BE DIAGNOSED. THE DIAGNOSIS WAS THE VEHICLE HAD SEVERE RUST AND CORROSION WHICH CAUSED THE WIRING TO BE REPLACED. AFTER THE WAS REPAIRED THE VEHICLE STILL EXPERIENCED A FAILURE WITH THE REMOTE ACCESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298184January 9, 2020
ENGINE
THE CAR HAS BEEN HAVING AN OIL CONSUMPTION ISSUE. TRYING TO STAY AHEAD OF IT, I WAS CHANGING THE OIL EVERY 5K WITH FULL SYNTHETIC. WHILE DRIVING ON THE HIGHWAY, THE CAR STARTED VIBRATING, I RECEIVED A MESSAGE "REDUCE SPEED OR SHIFT UP", AND A BLINKING CHECK ENGINE LIGHT. ULTIMATELY DUE TO THE HIGH OIL CONSUMPTION I HAD A BENT VALUE AND NO COMPRESSION OUT OF THE 4TH CYLINDER. VOLVO DID NOT ASSIST IN THE REPAIRS OR ACKNOWLEDGE ANY MANUFACTURING ISSUE SINCE THE CAR WAS NOT REGULARLY SERVICED BY A CERTIFIED VOLVO DEALERSHIP AND THE WARRANTY EXPIRED 3 MONTHS EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297882January 8, 2020
ELECTRICAL SYSTEM
VEHICLE WAS STATIONARY WHEN I DID NOTICE THE DRIVER'S SIDE DOES NOT LOCK PROPERLY (CAR DOES NOT BEEP WHEN LOCKING AS USUAL). IN ORDER FOR THE DOOR TO LOCK PROPERLY, THE DRIVER'S DOOR NEEDS TO BE CLOSED MUCH HARDER THAN USUAL, TECHNICALLY SLAMMED SHUT. IN ORDER TO OPEN THE DRIVER'S SIDE OF THE DOOR, I NEED TO EITHER USE THE MANUAL KEY OR ENTER THROUGH THE PASSENGER DOOR, PROPPING OPEN THE DOOR THAT WAY. THIS IS CAUSING A SAFETY/SECURITY CONCERN, AS I NEED THE VEHICLE TO BE LOCKED AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288830December 13, 2019
ELECTRICAL SYSTEM
THE TRUNK WOULD NOT OPEN WITH THE KEY FOB. ANOTHER TIME, THE CAR DRIVER DOOR WOULD NOT LOCK. WHEN THE DRIVER DOOR WAS OPENED, THE CAR ALARM WOULD GO OFF. THE DEALER REPLACED THE LOCKING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281029November 19, 2019
ENGINE
CAR IS BURNING OIL. NO OIL LEAKS DETECTED VIA MECHANIC OR LOSS ON THE GROUND. HAVE TO PUT MULTIPLE QUARTS OF OIL PER MONTH. THE "CHECK OIL PRESSURE" ILLUMINATES TYPICALLY WHEN MAKING A TURN WHICH IS EXTREMELY DISCONCERTING. THIS IS A KNOWN PROBLEM FOR THIS VEHICLE, JUST GOOGLE IT. THEY ARE WELL AWARE THAT THESE CARS WERE INCORRECTLY RATED WITH THE AMOUNT OF OIL INITIALLY. VOLVO HAS DONE NOTHING TO REMEDY THIS SITUATION EVEN THOUGH IT'S A KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251922August 28, 2019
UNKNOWN OR OTHER
THE CAR IS BURNING OIL. AND LIKE I HAVE READ IN OTHER COMPLAINTS OF THE VOLVO 2013 S60 OIL HAS TO BE ADDED TOO OFTEN. I JUST HAD REGULAR SERVICE DONE ABOUT 5 WEEKS AGO. ON AUGUST 23, 2019 MY "LOW OIL PRESSURE" LIGHT CAME ON WHILE THE CAR WAS IN MOTION MAKING A TURN. I THOUGHT TO MYSELF "I CAN'T BE LOW ON OIL". ON SATURDAY AUGUST 24TH BEFORE DRIVING, I CHECKED MY OIL AND SURE ENOUGH THERE WAS BARELY ANY OIL ON THE DIP STICK. I CALLED THE VOLVO DEALERSHIP THAT I GO TO ALL THE TIME AND GOT AN APPOINTMENT FOR TUESDAY AUGUST 27TH. I TOLD MY SERVICE MANAGER THAT THIS IS THE THIRD TIME I HAD TO BRING THE CAR IN FOR THE OIL AND THAT THEY HAVE RAN EVERY TEST POSSIBLE. THIS IS RIDICULOUS! I LIKED VOLVO CARS SINCE HIGH SCHOOL AND THIS IS MY SECOND ONE. BUT ENOUGH IS ENOUGH. THERE SHOULD BE A RECALL FOR THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246401August 26, 2019
ENGINE, UNKNOWN OR OTHER
CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242059August 6, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY AND OPENED WHILE DRIVING 50 MPH. A PASSENGER WAS OCCUPYING THE SEAT AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO MOVE SAFELY OUT OF TRAFFIC. THE CONTACT STATED THAT THE OTHER THREE DOOR LATCHES ALSO FAILED. THE DOOR AJAR INDICATOR ILLUMINATED FOR ALL THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232536July 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (501) 588-7300). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. PRIOR TO THE FAILURE, THE SAME DEALER DIAGNOSED THE VEHICLE CONCERNING THE AIR BAG WARNING INDICATOR ILLUMINATING. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 270,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231880July 15, 2019
ENGINE
THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. VOLVO KNOWS THERE IS A PROBLEM, THE CAR IS UNSAFE TO DRIVE AND YET THERE HAS BEEN NO RECALL FOR THE CARS. LOCAL AND CORPORATE VOLVO DENIED ME FINANCIAL ASSISTANCE WITH THIS BECAUSE THE CAR IS 'TOO OLD, WITH TOO MANY MILES'. BUT IT IS A KNOWN PROBLEM AND THE PROBLEM IS ALSO WITH NEWER MODELS. SO THE FACT THAT MY CAR IS OLDER SHOULDN'T MATTER. MY CAR HAS THE ENGINE THAT HAS THE DEFECT. SHOULDN'T HAVE TO REBUILD THE ENGINE WITH ONLY 116,000 MILES. OBVIOUSLY, IF THEY KNOW OF 16 CARS THAT HAVE THIS ISSUE, IT HAS HAPPENED BEFORE AND WITHOUT BEING FIXED, IT CAN'T BE DRIVEN. BOTH LOCAL AND USA CONTACTS TREATED MY REQUEST AS AN ISOLATED EVENT, NOT A PART OF A BIGGER PROBLEM - ABOUT WHICH THEY HAVE KNOWLEDGE. AGAIN, THIS IS A KNOWN DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194802April 8, 2019
STRUCTURE:BODY
THE FRONT PASSENGER DOOR OPENNED WHILE VEHICLE WAS IN OPERATION DUE TO DEFECTIVE SENSOR IN THE DOOR LOCKING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192657March 30, 2019
ENGINE
DRIVING HOME GOING 40 MPH THIS WEEK THE OIL LIGHT CAME ON AND I WAS ALERTED TO STOP THE CAR IMMEDIATELY. THIS FLASHED ON AND OFF TWICE. I THOUGHT IT WAS A GLITCH AS I HAD ANOTHER 1000 MILES TILL MY NEXT OIL CHANGE. I CHECKED THE OIL AND IT WAS DRY. I ADDED A QUART AND DROVE TO GET MY OIL CHANGED. RESULT WAS WHEN THEY DRAINED IT THERE WERE 2 QUARTS THAT DRAINED OUT. THIS INCLUDES THE QUART I HAD PUT IN. MY PRIOR OIL CHANGES I WOULD HAVE BEEN DOWN A QUART AFTER 5000 MILES. THIS IS SHOCKING! SEEING THIS HAS HAPPENED TO OTHERS I'M CONCERNED. LUCKILY I'M NOT HEARING KNOCKS AND MY CAR SEEMS FINE. I CALLED A VOLVO MECHANIC AND HE SAID TO CHECK THE OIL LEVEL EVERY MONTH. MY CONCERN IS THERE WAS NO EARLY WARNING THAT MY OIL WAS LOW. IF THE TIRE LOOSES AIR THERE ARE NON STOP WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192469March 29, 2019
ENGINE
BURNING EXCESSIVE OIL AND NOT GIVING A WARNING LIGHT. DRIVING DOWN THE HIGHWAY WHEN I HEARD A KNOCK COMING FROM THE CAR SO I STOPPED CHECKED EVERYTHING AND NOTICED THERE WAS NO OIL ON THE DIP STICK AND I JUST CHANGED THE OIL 5 WEEKS AGO. THE ENGINE NOW KNOCKS AND CAN BARELY BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157262December 10, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY TO WORK ON 12/3/18 MY VEHICLE DRIVER INFORMATION CENTER DISPLAYED A MESSAGE OF "NO OIL PRESSURE - PARK SAFELY". AS I ATTEMPTED TO PULL TO THE SHOULDER OF THE HIGHWAY THE ENGINE STARTED KNOCKING VERY LOUDLY AND SHUTDOWN! THE ENGINE NOW HAS CATASTROPHIC FAILURE, WITH A TERRIBLE KNOCKING IF THE ENGINE IS STARTED. IT CANNOT BE DRIVEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089213April 21, 2018
ELECTRICAL SYSTEM
THE HEATER/AIR CONDITIONER BLOWER FAN DOES NOT WORK. THIS IS NOT A BLOWN FUSE, YET A POSSIBLE BLOWN RESISTOR AND/OR FAILED BLOWER MOTOR. THIS VEHICLE IS 5 YEARS OLD AND HAS 72K MILES; I CANNOT GET HEAT OR AIR CONDITIONING DUE TO THIS ISSUE; WINDOWS ARE FOGGED OFTEN, WHICH REPRESENTS A HAZARDOUS/SAFETY ISSUE. REPLACEMENT OF THE HEATER BLOWER MOTOR AND/OR RESISTOR REQUIRES THE REMOVAL OF THE DASHBOARD AND INSTRUMENT CLUSTER. THIS SHOULD NOT HAPPEN ON ANY 5 YEAR OLD VEHICLE, MUCH LESS A VOLVO. THE REPAIR IS EITHER VERY COSTLY, AT LEAST $700 TO $1100 OR TIME CONSUMING IF I DO IT MYSELF. THAT IS SEVERAL CAR PAYMENTS WORTH FOR A PART THAT SHOULD NOT HAVE FAILED. I HAVE OWNED TWO OLDER VOLVOS (1972, 1986) AND THIS PART NEVER FAILED--AND IF IT DID, THE ACCESS WAS MUCH EASIER (BEHIND THE GLOVEBOX).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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