Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11727781March 29, 2026
ENGINE
My 2022 keeps burning oil and I am having to put a quart to a quart and a half of oil about every 10 days into my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727588March 27, 2026
UNKNOWN OR OTHER
Red light flashing above SOS button constantly. Apparently means malfunction in emergency call system. Fixed once day after purchase. Now flashing again. Dealer today said they don’t know how to fix it and Volkswagon are not helping. Critical system in event of an emergency. 500 miles on car now and has been to dealership twice with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727545March 27, 2026
ELECTRICAL SYSTEM
Travel Assist Not Available notification pops up on the dashboard and makes a loud distracting Ding noise randomly and repeatedly. Volkswagen has no fix for it except “replace the steering wheel” which I’ve done twice. They need to push a software update so I can silence this thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727194March 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I am filing this complaint because my Volkswagen Tiguan has a serious and ongoing engine issue involving excessive oil consumption and a faulty cylinder head. The vehicle burns through an abnormal amount of oil between changes, requiring constant top‑offs, sometimes as frequently as every few hundred miles. Despite regularly adding oil and following all manufacturer‑recommended maintenance, the issue continues to worsen. The dealership has confirmed that the cylinder head is defective, which is causing the engine to consume oil at an extremely accelerated rate. However, I have been told the replacement cylinder head is on national backorder, and there is currently no estimated timeframe for when the part will be available. This means I am forced to continue driving a vehicle with a known, documented engine defect that can: Lead to engine stalling Create loss of power while driving Increase the risk of engine seizure Potentially cause a safety hazard on the road Additionally, being required to constantly add oil just to keep the vehicle operable is not only unsafe but financially unreasonable. The problem remains unresolved despite multiple service visits, documentation, and repeated oil consumption tests. This is a safety issue, not just a maintenance concern, because the engine can fail unexpectedly if the oil drops too quickly. I believe this is a significant defect affecting multiple Volkswagen vehicles and should be investigated by NHTSA. I request that NHTSA open a formal investigation into the excessive oil consumption and cylinder head defects on Volkswagen Tiguans, as owners should not be left with unsafe vehicles due to known manufacturing issues and unavailable critical engine components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727081March 25, 2026
UNKNOWN OR OTHER
Air conditioning system is faulty. Purchased a new Volkswagen Tiguan in 2023. The blower motor was faulty in 2024 and was replaced in 2025 the A/C began making noises again and stopped working off and on in September 2025 and now the unit does not work at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727068March 25, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I have a 2022 Tiguan SEL R-Line with constant beeping of Lane assist not available.The steering wheel was replaced before but now i'm no longer in warranty but the lane assist not available is still happening. there is a NHTSA Technical Service Bulletin (TSB) 2070207/1 but it only applies for warranty coverage vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726610March 24, 2026
STEERING, LANE DEPARTURE: ASSIST
The "Travel Assist currently not available" chimes every 30 seconds or so sometimes back to back constantly which is incredibly distracting and annoying. It causes me to lose focus of the road every time it pops up on the screen behind my steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726535March 23, 2026
POWER TRAIN
After replacing cylinder head, rack and pinion and steering assist I went to dealer just after warranty passed they told me that the oil separator and auxiliary/ secondary water pump. Car continues to have issues. Mainly with engine. Car could break down when driving with no oil getting to engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725964March 20, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle: 2025 Volkswagen Tiguan Incident Description: While driving at approximately 45 mph, about 5 minutes into the drive, my vehicle displayed a Lane Assist warning and a message to place my hands on the steering wheel. Immediately after, multiple warning lights and messages appeared across the dashboard. Followed my emergency warning message. The vehicle then suddenly applied the brakes on its own without any obstacle or hazard present. The brakes locked up, and the vehicle would not move. At the same time, the vehicle began honking and exhibited abnormal alarm/locking behavior. I had to restart the vehicle to regain normal operation. This sudden and unintended braking could have resulted in a rear-end collision, serious injury, or loss of control of the vehicle, especially at highway speeds or in traffic. The vehicle was taken to a Volkswagen dealership. The dealership documented that the brakes locked up and the vehicle would not move, but stated they could not replicate the issue and did not identify a cause or provide a repair. I do not feel safe operating the vehicle due to unintended braking and system malfunction. Date of Incident: 3/19 between 7:30 and 7:57 in the morning Approximate Speed: ~45 mph Location: Colleyville, tx No obstacle, hazard, or driver input caused the braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725812March 20, 2026
ELECTRICAL SYSTEM, STEERING
Travel Assist option is controlled by a sensor in the steering wheel. There is no way to disable it. When the sensor malfunctions, it plays an extremely loud and repetitive beep that cannot be disabled. It’s extremely distracting while I drive and happens every 30-45 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725164March 18, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car will not stop giving me the warning “travel assist currently not available”. It comes and goes randomly and I tried turning off all the travel assist features but it still keeps beeping. Sometimes the alarm goes on and off dozens of times per minute (yes, very frequently). I already took my car to VW dealership, they updated the software, the problem got better for a few days but came back again. After researching for myself I found several of complains on the internet about the same issue: [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724773March 16, 2026
ENGINE
The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light unexpectedly illuminated. The failure persisted even after the vehicle had received several oil changes. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that an oil change was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the valve stem seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,061.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724669March 16, 2026
ENGINE
Currently in the 22-23 Tiguans they are experiencing an oil consumption issue. Where the engine is consuming oil at a fast rate. I am having to add oil to the car every 800-1000 miles. There’s several class action lawsuits against VW for this exact issue yet they refuse to fix the issue in our car even though it is still under warranty. In writing they told me it’s not consuming ENOUGH oil for VW to approve the repair and that it has to get worse before they will fix it. This problem CAN cause catastrophic failure to the engine. It can also cause the car to stall while driving putting myself and my family at risk. The service advisor admitted that the Tiguans are known oil burners, so much so that they now put in their manuals that burning 1qt of oil per 1000-1200 miles is within spec. It should not be burning oil at all! When I took it to VW bc the check engine light and low oil light was on they said they needed to perform an oil consumption test to see how much it was burning. Yet when I went to pick it up they said that I had to bring it back in exactly 630 miles to do the test. They wouldn’t say why they didn’t get it done that day which I thought was strange. I was unable to get back there at exactly 630 miles bc I work and they are in a different state. So I called to say hey I’m a little Over is that ok. They said no sorry ,we will have to do it at my next oil change. Which per VW is 10,000 miles or 1 year! They want me to wait up until one yr to test this? This is not acceptable! It is costing me money in extra oil every month , putting my family at risk, and putting the car at risk for catastrophic failure . Again, I have the proof in writing where they stated what I said above. As well as receipts and proof that I have taken it to VW for this issue yet they refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724602March 16, 2026
POWER TRAIN, ENGINE
Here is a quick description of the issue from our Volkswagon of Huntington service report. We have had this ongoing issue for a few months now. the check engine light will come on. We get it checked, we replace a sensor, and all is good for a day or week. Then we do it again, replacing a different sensor. Now the dealer is saying the oil separator is leaking and requires repairs starting at $8,400 and going up from there as they uncover more. We have always maintained the car properly. From research this appears to be a very known issue with this model car and should be reported and covered by VW. SCANNED VEHICLE AND FOUND FAULTS PRESENT FOR SECONDARY AIR. OBSERVED OIL SEPARATOR LEAKING CUASING UPPER TIMING COVER GASKETS TO BLOW OUT ALLOWING OIL TO ESCAPE. FOUND SECONDARY AIR PORTS IN CYLINDER HEAD CLOGGED TRIGGERING CHECK ENGINE LIGHT. ADVISED TO REPLACE OIL SEPARATOR,CAM SHAFT MAGNETS AND CYLINDER HEAD TO START. APPROX $ 8480.00 PLUS TAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723727March 11, 2026
POWER TRAIN, ELECTRICAL SYSTEM
Rear view camera constantly faults, and fails to work, also accelerating issue, surges on take offs. Started in 2024, dealership will tell me they could not replicate, and deny issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723365March 10, 2026
ENGINE
After oil changes (always maintained at dealerships) it would require a quart of oil with in 2 days. Random starts will blow smoke out the rear. random sluggish behavior. Dealership confirmed PCV valve is causing a buildup in engine pressure which caused a premature oil pan gasket leak. Without full teardown cannot know full extent of damages caused. (which spills out of the bottom and towards tires.....) dealership and fellow Tiguan owners have all reported the same issue! with a repair cost of $1,000-8,000+. same with alot of other years as well.. The date below that i will list is for when the problem was fully confirmed (89k miles) but has always been an issue told its fine ... really noticed it after (68k miles) when i purchased the vehicle. With how many people are dealing with this it is hard to understand how we dont see an open recall for them..... also dealer said pvc valves are on back order and have been. why should one replace with oem if they won't acknowledge its a faulty part?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723211March 10, 2026
ELECTRICAL SYSTEM
The vehicle’s infotainment display intermittently freezes or shuts off while the vehicle is in operation. When this occurs, the rear-view backup camera display also fails or becomes unavailable. The malfunction happens randomly during normal driving conditions. This presents a safety concern because the driver relies on the navigation display while driving. When the screen suddenly freezes or shuts down, it distracts the driver and may require the driver to attempt to restart or troubleshoot the system while operating the vehicle. In addition, the loss of the backup camera function creates a safety risk when reversing. The vehicle was taken to an authorized Volkswagen dealership for diagnosis. The dealership acknowledged that the symptoms are identical to those addressed in existing Volkswagen recalls and technical service bulletins affecting vehicles of the same model year. The repair procedure described by the dealership is the same as the recall repair: first perform a software update, and if the issue persists, replace the control module. However, despite the identical symptoms and repair procedure, this specific vehicle’s VIN was not included in the recall population. Because the vehicle was also outside the warranty period, the dealership required the owner to pay for the repair. The owner contacted Volkswagen Customer CARE and the case was escalated to a regional case manager. The request for assistance was denied solely on the basis that the VIN was not included in the recall and that the warranty had expired, even though the problem and repair were identical to the known recall issue. As a result, the owner was required to pay approximately $1,600 for the repair. Vehicle information: 2022 Volkswagen Tiguan The concern is that vehicles experiencing the same defect may not be included in the recall population despite exhibiting identical failures, creating both safety risks and inconsistent manufacturer response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722909March 9, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance module failure; Part Number: J769. The contact was informed that the module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The dealer was made aware of the failure. The contact was advised to clean off the Forward Collision Avoidance sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with the vehicle. The vehicle was taken back to the dealer several times regarding the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722496March 6, 2026
ELECTRICAL SYSTEM
The instrument cluster became blank suddenly and no longer displays any speed, mileage, temperature or any essential information. It is currently available for inspection. This is a safety issue as I don’t have any speedometer reading or any important vehicle information. This issue occurred without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722427March 6, 2026
ENGINE
Check Engine Light came on and got estimate from Pete Moore VW Dealer in Pensacola, Florida and was told the car needed extensive engine repair which included a new cylinder head part. So we waited to come get the car repaired on 3/5/2026 once we had saved up the money for it. We found out the cylinder head is on a Nationwide back order with NO estimated time to get it fixed properly. The technician who gave us the estimate back in September 2025 failed to mention that the cylinder head has been on a Nationwide back order during that time. I am not the only person dealing with this issue in the USA but feel VW has not provided a fix or estimate time to repair these cars properly causing a safety hazard. This time to wait for a part is unacceptable and feel our cars fall under the Lemon Law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Tiguan