Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11745737June 22, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately five times since purhcase. Mirrors will sporadically not fold outwards and remain in a stuck inward position. Travel assist, side assist, and start / stop has malfunctioned approximately seven times. Dynamic cornering light malfunction approximately three times. Vehicle was not configured when purchased. SOS was not operational.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745704June 22, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving in 4 lane town traffic going under 10 MPH and the hazard lights came on by themselves, and the car died. Propulsion stopped. Fortunately I was able to pull onto a striped median, and once I was over shock, 3-5 ish minutes, I started the car and drove to the dealership. I don’t remember any warning message, and it seems like the steering and brakes were hard once it was dieing, but I was so shocked it’s hard to remember exactly. This happened in rainy weather, about 65 degrees around [XXX] on [XXX], in Bentonville, AR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745679June 22, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Out 2026 Tiguan Se line the first day when we drove the veh home it had a bad vibration and brake problems hvac system locking up unable to control the fan speed was raining out and the fan speed was inoperative had to pull over due to fogged up windows . The brake system when stopped at a light in traffic it will not hold the veh moves forward while the brake pedal is depressed firmly and in stop and go traffic the brake pedal gets hard .when backing up the the brakes violently apply scares you . The veh had only 384 miles on it the first time in the said they fixed now several weeks later it is back for the same problem . They said they do not know how to fix it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745619June 22, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745514June 21, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, STEERING
This is a very common issue with the car and everytime I touch the steering wheel it says “travel assist not available”. But when it notify that message it makes a very loud noise. It is very distracting because everytime I move my hands or grab the wheel it will keep making the loud noise making it very hard to focus. This is a problem that Volkswagen knows about and wants the customer to pay over $1000 out of pocket to replace the whole steering wheel. There is no user error or way for the drive to cause this it is a faulty sensor in the wheel. In the end its makes it very hard to drive and focus when everytime I move my hand on my wheel the car makes a loud ringing noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745241June 19, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Our vehicle does not respond to the throttle pedal being depressed when the AC has been turned on at full and the car has been in direct sunlight for a period of time. We reside in Florida so it is common to enter the vehicle during the summer months and the cabin temperatue is in excess of 200 degrees which requires putting the AC system on MAX. This problem occurs periodically and was address in the summer of 2025 at the VW dealership locally
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745035June 18, 2026
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
In February 2026, my windshield was replaced by a third-party glass company after a crack. Shortly after, my vehicle’s driver assistance system began activating falsely — beeping, displaying warnings, and on a few occasions attempting to auto-correct the steering wheel while my hands were already on it. The ‘hands on wheel’ warning has displayed while I was actively holding the wheel. The glass company has serviced the vehicle four times since, including replacing the camera bracket, resetting the windshield seal, and installing a full OEM windshield and bracket as recently as June 15, 2026. Camera recalibration has passed successfully each time. Despite this, the false activations have continued and worsened. On June 17, 2026, the system activated approximately 25 times during a single commute of about 30 minutes, including while braking and during slow-speed maneuvers such as parking. The vehicle’s steering wheel was replaced in January 2025 under a manufacturer Technical Service Bulletin for an unrelated known defect and functioned without issue for over a year before this began. I am scheduling a dealership appointment to diagnose the cause. This is a safety concern because the system unpredictably intervenes with steering input and produces frequent distracting false alerts while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744608June 16, 2026
ENGINE
I own a 2024 Volkswagen Tiguan with approximately 24,000 miles that was purchased used with only 2,300 miles and a clean title. The vehicle has developed significant oil consumption/seepage issues related to the EA888 2.0T engine. It began with oil seeping around the oil fill tube and cap due to a failed crankcase pressure assembly (PCV/oil separator). I replaced it myself with genuine Volkswagen parts, but the oil level continues to drop after normal driving, indicating either a residual leak or excessive consumption. The dealership denied warranty coverage over the phone solely because the vehicle was in a prior accident (repaired with OEM parts), without performing any inspection or oil consumption test. This appears to be a known defect in these engines. Volkswagen considers up to 1 quart every 1,200 miles “normal,” which I believe is unreasonable for a near-new vehicle. I am concerned about long-term engine damage and safety if oil levels drop critically while driving. Please investigate this matter for a potential recall or safety action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744222June 15, 2026
LANE DEPARTURE: ASSIST
Lane Assistance Warning comes on repeatedly for no apparent reason. It is very distracting and dangerous as it makes a loud noise and flashes on the dashboard. The dealership has replaced the steering wheel to rectify the issue, but it has begun happening again and is no longer covered under the warranty. There seems to be no fix or answer from VW other than replacing the wheel again. Which has only been a temporary fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744189June 15, 2026
AIR BAGS, TIRES
The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743980June 14, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
When driving, the vehicle self shifted into neutral and was unresponsive. All of the dash warning lights came on and I was not able to apply throttle or shift the car into drive. I had to coast in neutral to the side of the road. This is a safety issue and there was a high possibly of crashing if it wasn’t on a rural road. This is the second time this has happened. The first time VW service said nothing had occurred and gave me my vehicle back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743961June 14, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
At around 60,000 miles my infotainment system started acting strange. The backup camera wouldn’t engage intermittently. After doing that for a couple months, it stopped working completely and is just a black screen. Several times randomly it has come on briefly to display the Welcome to VW message but will do nothing more than that. I have no back up display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743947June 14, 2026
ENGINE
My 2021 Volkswagen Tiguan is experiencing excessive engine oil consumption. The oil level drops rapidly between oil changes, and I have had to add oil multiple times to prevent engine damage. The low oil warning light has appeared unexpectedly while driving, creating a safety hazard. I am concerned about potential engine failure, stalling, or loss of power at highway speeds. I have reviewed multiple NHTSA complaints from other 2021 Tiguan owners (IDs 11742786, 11741539, 11741067, 11739933) reporting the same oil consumption and low oil pressure issues. This indicates a pattern of defects involving the EA888 2.0 TSI engine. Volkswagen dealerships often claim this is ‘normal,’ but the frequency and severity of oil loss suggest a mechanical defect involving piston rings, PCV system, or internal engine components. This poses a serious safety risk, especially during long distance travel. I am requesting that NHTSA investigate this issue for the 2021 Tiguan model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743729June 12, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 55-60 MPH, the vehicle suddenly became inoperable; the power steering became inoperable, and the brake pedal became difficult to depress. The message "No Key Fob Detected" illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. No repairs were performed. The manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743650June 12, 2026
UNKNOWN OR OTHER
The component that is failing is the Radio. The radio consistently turns off when using it and power cycles itself back on which creates a concern when I am using the phone or the Maps feature. I had the same issue with a 2019 Volkswagen Passat, that I previously owned and I now see that there are known issues with other Volkswagen vehicles for the same thing, but there is no recall on my vehicle. I have spoken to my dealership about it and they advised me that there is not a recall for the issue so I would have to pay for them to take a look at this. There are no warnings such as lamps or anything else prior to the failure happening besides if the radio has sound coming through it, you won’t hear the sound anymore and within 60 seconds it will power cycle down for about a minute and then come back on and have to completely reload. There has been no inspection by the police or manufacturer to my knowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743325June 10, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Out of the blue, the Travel Assist warning will start ringing. Sometimes it does it once, other times it can go nonstop for 10 minutes. It happens randomly and I can't make it come on. It has become a terrible distraction while I am driving. The dealer claims unless they observe it, they won't repair it under warranty. There is a TSB describing exactly what my car is doing. While I was on the phone with customer care it started doing it and the other person could hear it. His reply was to keep letting the dealer drive it until it happens to them. They have done this twice already and charged me both times. I'm afraid of the distraction while I'm driving. I even have video of it happening but they say it isn't enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742786June 8, 2026
UNKNOWN OR OTHER
On 03/11/26 Volkswagen pushed an over the air update related for an infotainment System Software Update. Immediately upon completion of the updated the Central caution light (exclamation mark inside of a triangle) was illuminated along with the SOS warning light. This has caused by SOS safety system to not function properly. The dealer charged me $200 to diagnosis a problem VW created and stated the SOS Control Module needs to be replaced. They claim the part is on National back order for the past three months. I have been unsuccessful receiving information regarding the repair of my vehicle. I am concerned the SOS system will not function if it is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742446June 6, 2026
UNKNOWN OR OTHER
The moonroof exploded, shattered glass, shards, and glass dust fell all over me (head, face, arms, chest, back, legs) and throughout my car. There was no road debris, nor did anything hit my vehicle to cause the moonroof to shatter. Temperature outside was mid 70’s, I was driving in a predominately shaded area when the incident happened around 7:50am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742427June 6, 2026
UNKNOWN OR OTHER
Moonroof spontaneously exploded while driving; shards of glass fell all over me (head, face, arms, back, legs), and throughout the vehicle. Nothing hit my vehicle, no road debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742421June 6, 2026
LANE DEPARTURE: ASSIST
While you driving an annoying beep comes on with the message ‘Lane assist is not available’ The beep comes on then off for several times during the ride..it’s very disturbing and annoying for me and for my passengers..My vehicle which has 30000 miles is being used for Hire I consider this issue as a safety one and that the manufacturer has to take some action to solve the problem Thank you for your cooperation and looking forward to hearing from you soon Best regards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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