Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11657869April 30, 2025
ENGINE
I am experiencing excessive oil consumption in my Volkswagen Tiguan. I took my vehicle to one authorized dealership which diagnosed the issue as "pushed up" valve seals and recommended replacement. Seeking a second opinion at another authorized dealership, they diagnosed the problem as requiring a full cylinder head replacement. This significant discrepancy in diagnosis is concerning. I also experienced a significant delay in receiving critical service invoices (dated March 28th and April 14th, received on April 28th), raising concerns about timely notification of potential safety issues. Furthermore, I am aware of a publicly known class action lawsuit regarding excessive oil consumption in the 2022 Volkswagen Tiguan, suggesting this may be a broader issue. My attempts to resolve this with Volkswagen of America have been unsuccessful, with representatives refusing to escalate my concerns and hanging up on me. The potential for misdiagnosis and inadequate repair of the excessive oil consumption issue could lead to severe engine damage, including stalling or seizure while driving, thus increasing the risk of an accident and jeopardizing the safety of myself and others. Furthermore, the significant delay in receiving important service invoices raises concerns that I may not be promptly informed of critical safety recalls or maintenance needs, further increasing the risk of operating an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656643April 24, 2025
ENGINE
Upon first cranking the vehicle, vehicle has excessive stuttering while accelerating after driving forward. Occurs after car is parked for 1 hour or more most often. Uphill, downhill, flat all the same. Acceleration causes stuttering for the first few minutes of operations. If you do not disable the start stop feature, prolonged stops at red lights cause the same issue and can lead to serious dangerous pretense for accidents while on the roadway. You have no ability to accelerate out of the way of harm until it smooths out. There is also an intermittent engine light that flashes until engine restart but does not record a DTC code. I suspect foul play in the ECU from VW. They are aware and tracking this issue but offer no solutions. Dealers will not service without DTC code and then it’s not repaired still. This is a severe issue for owners. Issue present for nearly a year now with no resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655975April 22, 2025
ENGINE
volkswagen vehicles have a real serious problem that can cause your car fails in the middle of the road, and it is the oil separator. A failing oil separator can lead to poor engine performance and potential damage. It will cause a massive oil leak that will damage others' engine components, and the car can stop working at any moment, and it can be a dangerous situation. The most affected vehicles are Volkswagen tiguan. Please investigate this problem because a lot of people are dealing with this dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655342April 18, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653523April 8, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving 65 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact stated that the vehicle was losing power and was unable to drive uphill. The contact also stated the engine was consuming an excessive amount of oil; however, the dealer had informed her that the oil consumption was normal. The check engine and electronic power control (EPC) warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the turbo cylinder and timing chain needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653224April 7, 2025
ENGINE
My 2021 Tiguan suddenly lost power causing my wife and daughter to be stranded. Car was not drivable and lost both oil and power. Towed to VW dealer and was diagnosed with a faulty pcv/oil separator causing excessive crankcase pressure. This party failed once car warranty was over costing almost $2000. Prior to the car stranding them they had to drive at less than 25 MPH on the Long Island expressway. oil was leaking from the upper timing cover seals. VW Dealer removed and replaced oil pan with gasket, pov and upper timing cover seals. filled o i l to correct level,road tested vehicle and rechecked and no leaks at this time. All this damage occurred by no fault of our own. I have learned thru my research that this is a common problem on the VW Tiguans. All has been repaired and replaced as you can see from the receipt attached. Prior to the party failing multiple lights lit up on the dashboard forcing my wife to pull over and get out of. harms way until someone could come and get her.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651921March 31, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650476March 25, 2025
ENGINE
Engine oil light came on and car was down about 2 quarts of oil AGAIN. Car was last serviced as noted below VW service 11/22/2024 Mileage in 62086 Mileage out 62087 (what kind of test drive was this, less than a mile) ?? 2021 VW Tiguan Service Advisor 413 Montpelier VW 802-223 -3434 ____________________________________________________________ A C/S: Check Engine light is no CEL Default 1000 CP606.33 1.1 06M-906-517-E VALVE 32.67 2.1 06Q-103-495-B SEPARATOR 93.74 3.2 06l—103-583-C GASKET130.06 4.1 06L-103-483-a GASKET 77.20 PARTS: 333.67 LABOR: 606.33 OTHER: 00.00 TOTAL line A $940.00 620000 P04F000; EVAP system high pressure purge line performance Checked purge valve and found oil in line, due to a defective crankcase breather and causing an oil leak, replaced crankcase breather, replaced the EVAP purge valve and replaced the upper timing cover gaskets, cleared code cleaned oil off engine and test drove. ________________________________________________________________ B. Multipoint Inspection MPI Default 1000 CVP Parts 00 labor 000 other 000 total line B 0000 C. Customer states oil change done on 11/17- checked oil and was extremely low and had to add oil, please advise. Recommend Maint 1000 CP000 Parts 00 labor 00 other 000 total line C 000 D. Customer states tires pressure always on and off, please advise 01 Recommend Main 1000 CP000 Parts 000 labor 000 other 000 total line D 000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648762March 17, 2025
Insert, Padding, Other/I am not sure
My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they can’t do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There are hundreds of people on online forums complaining about the same issue with Nuna’s impact foam. Had I not discovered this malfunction my daughter could have been seriously injured in the event of a crash. This is a huge safety issue and should be addressed with the company. I do have photos I can send in a separate email, however, will not upload on this web forum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648647March 17, 2025
ENGINE
There was an issue with excessive oil consumption. In as little time as I have owned this vehicle I have had to top my oil off between oil changes because my low oil light had came on. I then, over the winter got a check engine light, it threw code P24D6 which pertained to the oil leak and/or seperating. I then noticed that on my driveway, I have some oil from my car. I paid a mechanic $200 to fix this plastic drain that according to the mechanic doesnt reseal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648585March 16, 2025
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646892March 6, 2025
ENGINE
At roughly 750 mi, we got a notice the engine oil was low. As soon as we got home we took it to the dealership and they told us that oil burning was normal. Since December of 2021 we have taken the car to the dealership multiple times about this issue and they have refused to acknowledge there was a problem. Last week we took the car to another dealership and they tell us oil has destroyed the cylinders and other parts of the engine and we need to literally replace the entire engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645471February 28, 2025
UNKNOWN OR OTHER
While my daughter was driving, the panoramic sunroof of her 2021 VW Tiguan just shattered for no reason and stated that it sounded like a gunshot, she was terrified and decided to pull over on the side of the road. She called me crying and I can tell that she got scared thinking that someone shot her car. Upon researching there are numerous same exact incident but there are still no action taken. This is a safety issue especially when children or infants are on board. Please take the time to take a look at this and hoping for some resolution before any serious injuries takes place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644654February 24, 2025
FUEL/PROPULSION SYSTEM
My car constantly gets a P24D6 error code which is a tank ventilation pressure sensor 2 issue. It prevents the car from auto starting using the remote or the VW app.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643495February 18, 2025
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There is a continuous alert stating "Travel Assist not available" even though Travel Assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640872February 5, 2025
FUEL/PROPULSION SYSTEM
Fuel sensor failure caused the fuel gage on the dashboard to incorrectly indicate the amount of fuel in the tank. The vehicle had 56K miles and the entire gas tank had to be replace since the sensor is built into the fuel tank. Volkswagon would not warranty the repair. This is a safety issue because not knowing how much fuel is in the tank could leave the driver stranded in bad weather or in an unsafe place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640206February 2, 2025
ENGINE
The rate of oil consumption is very high. VW claims that the rate of consumption is within the 1200mile/liter limit, but 3500 miles after an oil change, the check engine oil light has come on again, with oil limits at the bottom of the dipstick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637267January 21, 2025
VEHICLE SPEED CONTROL
The contact owned a 2023 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and the contact lost control of the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,171.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636847January 18, 2025
ENGINE
Over consuming oil beyond specs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636098January 15, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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