Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11691623October 6, 2025
UNKNOWN OR OTHER
The overhead console has come disconnected inside of the vehicle. I am seeing countless comments and posts online, both on Volkswagen site as well as other automotive sites, that also report this same issue for Tiguan autos from the 2020 through 2022 years. My car is a 2021 VW Tiguan. I am calling the Perrysburg Auto Mall VW Dealership located in Perrysburg, OH to request full service and that this should be covered under the extended warranty that I have seen is a part of this automobile. I wanted to make sure I reported this incident to this governing board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691378October 4, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car will randomly jump, buck, engine accelerate . Even if I brake or put in park when engine on, it still bucks and feels like it wants to accelerate. Also when I want to accelerate and push on gas(like when I stop at stop sign and it’s my turn to go) it will randomly just buck and feels like it wants to stall, in middle of me trying to go into traffic . I’m afraid that if a person walks in front of my car( for example at a light or when I am waiting to turn, breaking, for someone crossing the street in front of my car) the car could bounce jump and hit them even when I break as I said, it jumps even while I break. I also am afraid because when I accelerate into traffic it also sometimes doesn’t accelerate and will pause and bounce….car easily could hit me!! I brought it to vw and they tried to tell me the repair would cost over $3000 I then brought it to another reputable repair shop and they thought it wasn’t related to what vw claimed they would fix. The other repair shop stated it to be computer/electrical issues which causes everything else to malfunction down the line and that they see this in many vw because of the heat here where we live (because vw did not reset computer system before checking electrical code again reason/malfunction. Vw only just went with whatever the computer system said without resetting it. Any ways guess I should also tell you when this happens an exclamation point comes up on dash board with some other initials, which I will send photo of. Iam afraid to drive it is in safe. And sometimes if I turn the car off and back on it’s like nothing is wrong with it!!! And it may not happen again for days !! But always happens eventually. This has been going on for on for about 6 months to 1 yr. Vw always blew me off until my warranty was up and now suddenly it’s an over $3000 issue, suddenly know what the problem is now! My 2nd opinion disagrees with them and told me to bring it to him when it happens but is closed each time it happens😭
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690743October 1, 2025
ENGINE
Subject: Complaint Regarding 2021 Volkswagen Tiguan – Premature Engine Failure at 46,000 Miles To Whom It May Concern, I am filing a complaint regarding my 2021 Volkswagen Tiguan (VIN: [XXX] ) which suffered a catastrophic engine failure at only 46,000 miles. •I purchased the vehicle used in August 2023 through CarMax Auto Finance. •At the time of failure, the car had fewer than 50,000 miles and had been properly maintained. •Despite the extremely low mileage, Volkswagen has refused to cover the repair under warranty because the vehicle is slightly past the 4-year time limit. I believe this is unfair and unreasonable. A major component such as the engine should not fail this early, and a vehicle sold under these conditions is not fit for its ordinary purpose. Because of this premature failure, I was left with no functional car but still obligated to pay the outstanding loan balance. This has caused severe financial hardship and forced me to dispose of the vehicle below value. Requested Action: 1.That Volkswagen cover or reimburse the cost of the engine replacement, OR 2.Provide financial relief toward the remaining auto loan balance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689867September 26, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Subject: Ongoing Mechanical and Electrical Issues – 2022 VW Tiguan I’m experiencing ongoing issues with my 2022 Volkswagen Tiguan, purchased new and maintained under single ownership. Primary Issue: The vehicle shuts off unexpectedly under various driving conditions—while accelerating on the highway, from a stop at traffic lights, and especially when going uphill or over high bridges. The issue initially occurred once or twice a year around 45,000 miles but has become more frequent. As of 70,000 miles, it now happens on a weekly basis. When this happens, the only way to temporarily resolve the issue is to turn off the vehicle completely and wait approximately 5 minutes before restarting. Recent Maintenance Completed: New car battery (3 battery since purchase of car) New spark plugs (Replaced in June 2025) Regular oil changes (every 3000 miles) New engine air filter and cabin air filter (yearly) Additional Symptoms: The rear-view camera frequently times out or fails to display when reversing. The dealership has not been able to confirm the cause but has mentioned a potential error code P30DE00, suggesting alternator replacement. However, a second opinion found no active error codes, leaving the root cause unclear. I'm seeking a definitive diagnosis and a resolution plan, as the issue has become a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689507September 24, 2025
UNKNOWN OR OTHER
On 9/14/2025 my 2024 VW Tiguan failed to unlock while my two-year old daughter was inside. My keys were in my front passenger seat. The unlock/locking mechanism on the doors on the outside of the car did not work and my trunk would not open. My child was trapped in the vehicle for about 20 to 30 minutes in hot conditions until emergency help arrived. After inspection, Volkswagen stated there was “nothing wrong” with the vehicle; however, a locking system that prevents occupants from exiting or others from entering in an emergency presents a clear safety defect and risk of injury or death. My child was distressed and overheated but was evaluated at the hospital and is okay. Emergency help was needed to get the door open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689239September 23, 2025
VISIBILITY/WIPER
Windshield wiper motor damaged. Yes available for inspection. Preventable damage to wipers causing visibility issues. The damage was inspected by a Volkswagen service center. No one else has inspected it. The service center gave me an estimate to repair the windshield wiper motor for an estimate of $1100. When asked how to shut it off , they didn't know and had to go back to their colleagues, then he came back and gave me a 4-5 step process on how to shut off the wiper, similar to a combo on a playstation or sega remote. The failure happened due to my lack of knowledge on how to shut off the automatic wiper sensors off. The manual doesn't clearly state how to completely disable the automatic sensors. Due to this, the wiper was damaged in a car wash, ripping off one of the wipers and no both wipers not functioning. I took the quote for repair and called the corporate office of Volkswagen and they denied pick up any of the cost and said it was damage done to the car. But I argued that it was preventable and that it didn't clearly state in the manual (Owner's Manual Tiguan Edition 08/2023 United States version) how to shut it off completely. I asked for the call to be escalated, they refused, then I came back and said I wanted to know where in the manual does it clearly state how to disable the auto sensors. The leadership member couldn't tell me at first where it was documented, after a few minutes he finally gave me the page numbers were it DID NOT state HOW to completely disable the sensor. He said decision was made. He took me from page 112 to 114 to 37 and where we landed was where they made the decision " Page 114 Fig 106 labeled "A" "Rain/light sensor deactivated and a square next to "A". The design of the wiper functionality is flawed and so is the documentation to support what it truly does or how it is managed. This is also NOT aligned with what I was told at the service center. But the member of leadership didn't care to know what they handled it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689188September 23, 2025
POWER TRAIN, ENGINE
I purchased about 4 months ago with about 139,000 miles on it. The vehicle now has 142,000 miles and is experiencing excessive oil consumption—approximately 0.9 quarts per 600 miles. VW seems to be pushing this off and as I try to use my extended warranty I purchased when I got the car, AUL has asked for an engine tear down. VW knows about this issue, as it is internally a known issue for this model, yet they are unwilling to help. At time of purchase, this issue was not disclosed to me, as such had it been, I would not have chosen this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689052September 22, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am reaching out regarding ongoing and escalating issues with my 2022 VW Tiguan R-Line Black. Over the past year, I have had to stop at Jiffy Lube multiple times because the oil level kept running low, and they repeatedly topped it off. I found this unusual, given how recently oil changes and services had been performed. This summer, the vehicle began experiencing episodes of stuttering and stalling, accompanied by smoke from the tailpipe. Over Labor Day weekend, after another stall, I brought the car into the VW dealership. They investigated but were unable to identify the cause. Unfortunately, the situation has now worsened. Today alone, the car stalled twice — both times in the middle of traffic. The “check oil level” warning light came on, followed shortly by the “check engine” light. There was also a significant amount of smoke coming from the tailpipe. This is not only a mechanical issue but also a serious safety concern. I have two children, and I am deeply concerned for their lives and safety when driving a vehicle that stalls unpredictably in traffic. At this point, the car feels unsafe and unreliable, and I am unsure how to proceed. Please advise me on next steps regarding potential legal recourse, warranty coverage, or claims I may pursue. Thank you for your guidance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688904September 22, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situations that could have resulted in accidents. Service History: The issue was replicated by one Volkswagen technician during an overnight test drive but was not accurately reflected in the official service notes. A different technician (shop foreman) later claimed the concern could not be replicated and dismissed it as a “normal vehicle characteristic,” despite my report. The dealership performed a factory reset but the problem persists. Safety Concern: This is a serious safety risk that poses a danger to myself, my passengers, and others on the road. I am especially concerned because my teenage daughter is about to begin driving this vehicle, and I do not feel it is safe for her. Manufacturer Response: Volkswagen of America has declined my buyback request, stating that the situation “does not merit an offer.” I strongly disagree, as the vehicle’s behavior is not normal or acceptable, and could result in unintended acceleration accidents. Request: I am requesting that NHTSA investigate whether this issue is a defect in the 2024 Volkswagen Tiguan and whether other vehicles may be experiencing the same unsafe condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688177September 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear camera has been inoperable since June 2025. VW have not issued a fix. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687590September 16, 2025
ENGINE
I own a 2023 Volkswagen Tiguan (EA888 2.0L). The Check Engine Light has repeatedly illuminated, and multiple scans show recurring EVAP/emissions and network communication faults: P04F0 (EVAP purge line A performance) and P0451 (fuel tank pressure sensor range/performance), along with U1111 00 (“function limitation due to missing message”) and U1123 00 (“databus error value received”). While drivability may seem normal at times, these faults persist and clear/recur, raising concerns about fuel-vapor containment/emissions compliance and potential intermittent loss or limitation of vehicle electronic systems/driver-assistance functions due to CAN-bus communication errors. I’m reporting this because the condition is ongoing, produces a continual CEL, and may present safety and reliability risks if not addressed by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687401September 15, 2025
POWER TRAIN
The check oil light indicated that the oil level had become too low. The Volswagen dealership service technician identiifed the cause to be from the exhaust valve seals wearing out. The cylinder head needs to be replaced per their recommendation. No warning apart from the low oil indicator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687219September 14, 2025
ENGINE
Burning oil. Check oil level light was on and blue smoke coming from exhaust. Around 30,000.The dealer finally replaced valve stems and other extensive repair. My check engine light came on so they replaced the oil separator. Then a week later now my check engine light is back on. I’m going on the morning back to dealership tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687167September 14, 2025
ENGINE, UNKNOWN OR OTHER
My vehicle has relatively low miles on it, it does not get driven very often. Once I had done the first oil change I had to pay for after the dealer covered maintenance warranty was over for the oil changes was when I started having the problems. Three separate times the low oil light came on the dash and I had to add oil to my engine, about a total of 3 quartz. I told the first dealer that I was having this issue and they didn’t believe what I was saying and didn’t want to check anything. I told them to do an oil consumption test but because I had having such a hard time with them I went to a different dealer to get it look at. Under dealer warranty, they conducted the oil consumption test and after 600 miles I was to bring it back. When they did a volume displacement test, they said there was metal shaving in my oil when they went to drain the oil and they had to change the engine and turbo. My car was around 45,200 miles when it was said to be replaced. Ever since they said they replaced it the engine is very noisy, they didn’t put enough oil in the engine and it doesn’t even look like they replaced the engine at all. None of the hoses has signs that they were removed or replaced, bolts and nuts not removed and the transmission bolts don’t look they have been removed from the engine or got a new seal. This engine is not reliable at all. Also the vehicle certification label that should be in my wheel well and in my owners manual is not there. I can not find it anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686988September 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic emergency braking feature comes on when it shouldn’t; but it instead, throws me into park and puts on the emergency brake. The date 6/28/25 is just the first time it happened. Its happened multiples times (upward of 15), and I’ve physically had the car for less than 3 months (it’s been in the shop for just under a month, total). It’s very jarring when it happens and is so dangerous and happens so often, I don’t even want to drive it. The front assist fault light has been illuminated and turns off when I restart the car. Other directional (sides and rear) fault lights have also illuminated on the dash, just to turn off right after. They appear randomly or usually after it happens. The dealership has replicated the issue and currently has my car. No warning lights are currently illuminated. But I do have pictures of them. Luckily, it hasn’t caused an accident YET. But I am very wary about braking because it’s a common occurrence at this point. I don’t have a repair invoice as my car is still currently in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686500September 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
APPLE CARPLAY AND ANDROID AUTO DISCONNECTS AT MULTIPLE LOCATIONS WHILE DRIVING. IT IS DUE TO WIFI TURNING OFF AUTOMATICALLY. AND VEHICLE IS BEEN TO DEALERSHIP 3 times. BUT NO RESOLUTION. WIFI TURNS OFF ITSELF AND CARPLAY OR NAVIGATION IS INTERRUPTED. EVERY-TIME THIS HAPPENS AND CAR NEEDS TO BE PULL OVER AND HARD RESET THE INFOTAINMENT SYSTEM TO GET THE WIFI BACK ONLINE. IT STARTED JUST AFTER TWO MONTHS OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686446September 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, though the vehicle had previously been serviced within 1,600 miles. The vehicle was taken to an independent mechanic, who informed the contact that the engine had consumed four quarts of oil within 1,600 miles. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer, who was unable to corroborate the independent mechanic's determination, instead finding that the vehicle was functioning normally. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686310September 10, 2025
ENGINE
My vehicle has a known manufacturing defect issue that has already been addressed in a Volkswagen Technical Service Bulletin (TSB) which results in an oil consumption issue with 2022 and 2023 Volkswagen Tiguan models. Vehicle problem was confirmed and repaired once by dealership however same oil consumption issue has happened again that was confirmed by dealership. Dealership presently is unable to repair because necessary replacement parts are unavailable at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684850September 3, 2025
UNKNOWN OR OTHER
When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684486September 2, 2025
ELECTRICAL SYSTEM, ENGINE
Upon starting my 2021 Volkswagen Tiguan, the vehicle immediately went into "limp" mode and the check engine light and EPC light came on. The vehicle would not drive over 18 mph. The car was towed to a close by Volkswagen dealership and checked for codes using a multipoint inspection. The report came back with a throttle body issue (Multipoint inspection report attached). The throttle body was replaced and the vehicle was taken for a 15 mile test drive. During the drive, the same problem occurred. After the drive, 34 codes were found in VWs report. I have also attached the report to this complaint. The technicians at the VW dealership didn't understand the problem, so they opened up communication with Volkswagen in Germany. The Volkswagen engineer advised the dealership to replace the wire harness. After the wire harness was replaced, the car has no more issue (although it has only been 5 days since), which cost $2314.54 in total. There is a class action lawsuit in the state of New Jersey (Case [XXX]) against Volkswagen Group of America that states "VW is aware of concerns involving faulty wire harnesses"... affecting 2019-2022 Volkswagen Atlas, Golf, Jetta, TIGUAN, and Taos. Thank God that this happened to my vehicle with the car was at rest and not traveling at a high rate of speed that could have been fatal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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