Volkswagen Jetta Complaints (2008)

188 consumer complaints on file.

#10735710July 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED INTO PARK, THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722920June 2, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED A LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN MALFUNCTIONED AND THE LEAK WAS A CAUSED BY FAULTY PURGE PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706488April 19, 2015
ENGINE
SINCE 2012, I HAVE HAD CHECK ENGINE LIGHTS THAT NO MECHANIC HAS BEEN ABLE TO DIAGNOSE, BECAUSE EVERYTHING WAS FINE WHEN THEY WOULD CHECK THE KNOCK SENSOR. THEY WOULD RESET IT, AND SEE IF IT CAME ON AGAIN. HOWEVER, THERE WOULD BE LONG PERIODS WHERE IT WOULDN'T COME ON. IT HAS NOT COME ON, SINCE NOVEMBER OF 2014. 4/13/2015, AT APPROXIMATELY 1900 HOURS, I WAS TRAVELING ON A MAJOR FREEWAY, IN AFTERNOON TRAFFIC IN HOUSTON. WHEN, MY ENGINE BEGAN TO DIE. MY CONTROL PANEL WENT DEAD, AND MY ENGINE WAS GRADUALLY DYING, WITH THE RADIO AND ELECTRICITY STILL WORKING. I ENDED UP BEING STRANDED IN A MOVING LANE, AT A SPLIT, WITH VEHICLES WHIZZING FROM 60-80 MPH. I CALLED FOR A WRECKER OVER A POLICE RADIO, BUT 5 MINUTES LATER MY VEHICLE RESTARTED LIKE EVERYTHING WAS FINE, DIED AND RESTARTED AGAIN ON SHOULDER OF FREEWAY. I THEN GOT OFF THE FREEWAY AND WENT PARKING LOT TO PARKING LOT GOT HOME, TOOK IT TO VW DEALERSHIP FIRST THING. DUE TO NO ENGINE LIGHT OR FAULT CODE, DEALERSHIP GUESSED IGNITION SWITCH. DUE TO PROBLEMS WITH DEALERSHIP, TOOK VEHICLE FROM THEM AND PAID FOR DIAGNOSTIC. DISCOVERED IN REPORT THEY LISTED MALFUNCTIONING CAMSHAFT, WHICH THEY WERE GOING TO TRY AND HAVE ME PAY. I HAD THE IGNITION SWITCH REPLACED, DIED ON ME AGAIN ON 4/19/15. BECAUSE SEARCHING WITH MY VIN DID NOT REVEAL DEFECTS OR INVESTIGATIONS AND MY VEHICLE WAS SERVICED FOR THE 1 RECALL -- I SEARCHED WITH THE ENGINE CODE "BPY", I FOUND THERE HAD BEEN AN INVESTIGATION AND VW DECIDED TO NOT DO A RECALL BUT "UPDATE", THUS DIDN'T HAVE TO GIVE OWNERS NOTICE. HOWEVER, THEIR OWN MECHANICS SEEM TO BE UNAWARE. I REALIZED THAT THE TECHNICIAN THOUGHT OF THE IGNITION SWITCH DUE TO GM BEING IN THE NEWS AFTER THE DEATHS, DUE TO SIMILARITIES. VW DID AN "UPDATE" TO SETTLE THE INVESTIGATION, DID NOT GIVE NOTICE, AND I WOULD HAVE HAD TO PAY EVEN THOUGH THEY AGREED TO EXTEND THE WARRANTY FOR 10 YEARS AND 120,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706445April 18, 2015
ENGINE, POWER TRAIN
MY PCV VALVE GOT CLOGGED WHICH CAUSED THE REAR MAIN SEAL TO BLOW OUT CAUSING A LOT OF DAMAGE. THIS IS NOT SUPPOSED TO HAPPEN AT THIS MILEAGE. VOLKSWAGEN HAS ACKNOWLEDGED THEY ARE RECEIVING A LOT OF THESE VEHICLES BETWEEN 80K AND 100K, UNACCEPTABLE. THEY ARE NOT COVERING ANY REPAIRS. THERE HAS BEEN 3 REVISIONS BY VOLKSWAGEN TO THE PCV VALVE THATS IN MY VEHICLE BUT THEY WON'T ACKNOWLEDGE MINE IS FAULTY..WHY DID THEY REMAKE IT 3 TIMES? ALSO MODEL YEARS BEFORE ME HAD PCV VALVE RECALLS FOR THIS EXACT REASON. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702806March 31, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAG CRASH SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THERE WAS A SHORTAGE WITHIN THE ELECTRICAL CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701665March 25, 2015
LATCHES/LOCKS/LINKAGES
THE DOOR LOCKING MECHANISM STOPS WORKING AND THIS IS A KNOWN ISSUE IN A LOT OF VW FORUMS ONLINE. THEY CALL IT THE ACTUATOR AND WHEN IT STOPS WORKING THE CHILD LOCKS DO NOT WORK AND THE VEHICLE THEN HAS A MAJOR SAFETY ISSUE WHICH RELATES TO "CHILD SAFETY SEATS THAT CONTAIN DEFECTIVE SAFETY BELTS, BUCKLES, OR COMPONENTS THAT CREATE A RISK OF INJURY, NOT ONLY IN A VEHICLE CRASH BUT ALSO IN NON-OPERATIONAL SAFETY OF A MOTOR VEHICLE." A DOOR THAT CAN BE OPENED BY A CHILD WHEN IN MOVEMENT OR PARKED IS A BIG SAFETY ISSUE. THE DOOR CAN BE EASILY PUSHED OPEN FROM THE INSIDE WHEN THE LOCKS DON'T WORK. ALSO, THE ALARM ON THE VEHICLE WILL NOT ARM BECAUSE THE DOORS WILL NOT LOCK SO IF SOMEONE WENT DOOR CHECKING IN A PARKING LOT, MY CAR WOULD BE BROKEN INTO - IF NOT STOLEN ALTOGETHER DUE TO THIS. IN DECEMBER I PAID $450+ TO HAVE THE REAR DOOR LOCK REPLACED AND NOW, 3 MONTHS LATER, THE FRONT TWO DOOR LOCKS HAVE STOPPED WORKING. ANOTHER HAZARD FOR SAFETY HAPPENS WHEN YOU CANNOT LOCK YOUR DOOR FROM THE INSIDE. IF SOMEONE WANTED TO CARJACK ME AT A STOP LIGHT - I AM UNABLE TO LOCK MY DOORS! I CALLED VW CARE AND THEY HAVE DECLINED TO EVEN HELP ME WITH THIS COST AND I AM SLO FILING A CLAIM WITH THE BETTER BUSINESS BUREAU. IT IS A KNOWN ISSUE IN THE FORUMS ONLINE, SOMETHING MUST BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701778March 25, 2015
AIR BAGS
I AM GETTING A WARNING LIGHT ON MY DASH INDICATING THAT THERE IS AN AIRBAG FAULT IN MY 2008 VOLKSWAGEN JETTA. I HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE, AND AFTER SPEAKING WITH THEM, THE DEALER GAVE ME A NUMBER TO WHAT HE SAID WAS THE VOLKSWAGEN CORPORATE OFFICE IN MICHIGAN. I WAS TOLD BY BOTH THE DEALER AND BY VOLKSWAGEN CORPORATE THAT MY AIRBAG WAS PAST ITS WARRANTY AND THAT IT WOULD BE MY RESPONSIBILITY TO FIX IT. AN AIRBAG IS A LIFESAVING SAFETY COMPONENT, AND IT SEEMS TO ME TO BE THE RESPONSIBILITY OF THE CAR MANUFACTURER TO SEE THAT THE DRIVERS OF THEIR VEHICLES ARE SAFE. AN AIRBAG THAT IS NOT FUNCTIONING PROPERLY IS IN VIOLATION OF SAFETY STANDARD 201, ACCORDING TO THE NHTSA. I HAVE READ ONLINE HOW TOYOTA, HONDA, AND CHRYSLER HAVE RECALLED HUNDREDS OF THOUSANDS OF THEIR VEHICLES DUE TO FAULTY AIRBAGS. I HAVE ALSO SEEN THAT THESE VEHICLES HAVE LIFETIME WARRANTEES ON THEIR AIRBAGS. SO, WITH THAT, SHOULDN'T VOLKSWAGEN BE RESPONSIBLE TO ENSURE THAT MY VEHICLE IS UP TO SAFETY STANDARDS? THERE HAS BEEN NO ACCIDENT AT THIS POINT, HOWEVER, IF THERE WAS, I COULD LOSE MY LIFE, AND I AM A SINGLE MOTHER OF TWO SMALL CHILDREN. THANK YOU FOR YOUR CONCERN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692721March 7, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
DRIVER SIDE FRONT AND REAR DOORS DON'T LOCK. THERE IS NO OPTION TO MANUALLY LOCK IT, THE ELECTRONIC IGNITION HAS MALFUNCTIONED AND THERE IS NO WAY TO LOCK THESE DOORS. THERE IS RISK OF THE DOORS FLINGING OPEN IN CASE OF ACCIDENT ESPECIALLY WITH A CHILD SITTING IN THE REAR SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692387March 5, 2015
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
WHILE ENTERING A PARKING LOT, PARKING SPACE, AFTER STOPPING COMPLETELY, THE CAR WOULD NOT MOVE WHEN ACCELERATOR WAS LIGHTLY DEPRESSED, THERE WAS A 1 TO 3 SECOND DELAY, AND THEN THE CAR LUNGED FORWARD CRASHING INTO THE OPPOSING PARKED VEHICLE, DAMAGING THE FRONTS OF BOTH VEHICLES. THIS HESITATION WAS NOTED ONCE BEFORE AT ABOUT 3800 MILES WHILE ENTERING A HIGHWAY FROM A STOP. AGAIN, THE HESITATION WAS FOLLOWED BY A SUDDEN LUNGE. SELLING VW DEALER SAID IT SOUNDED LIKE A DSG TRANS PROBLEM, BRING BACK FPR EVALUATION AFTER ITS REPAIRED. THIS UNEXPECTED SURGE PROBLEM IS THE DIRECT CAUSE OF THE ACCIDENT. THERE SHOULD BE A SAFETY RECALL. NOTE: WHILE THIS VW JETTA IS 7 YRS OLD, IT IS NOT DRIVEN OFTEN AS CAN BE SEEN BY LESS THAN 500-800 MILES PER YEAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692042March 4, 2015
POWER TRAIN, ENGINE
VEHICLE JERKS HARSHLY WHEN DOWN SHIFTING FROM 3RD TO 2ND & 2ND TO 1ST GEARS. USUALLY RIGHT AROUND 20MPH TO 15MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679854January 29, 2015
AIR BAGS
WE HAVE A 2008 JETTA PURCHASED NEW IN DECEMBER 2007. IT CURRENTLY HAS 58,000 MILES ON IT. WE HAVE HAD NUMEROUS SAFETY ISSUES WITH IT. A CRASH SENSOR WENT OUT AT ABOUT 50K. THIS COST OVER $500 TO FIX AT THE LOCAL DEALER. RECENTLY THE AIRBAG LIGHT CAME ON AND SHOWS CODE 01221 WHICH IS DRIVERS SIDE AIRBAG. THE DEALER SAID THE AIRBAG SYSTEM IS PROBABLY NOT FUNCTIONING WITH THE LIGHT ON. I'D GUESS THIS IS ANOTHER EXPENSIVE FIX. THIS CAR HAS NEVER BEEN IN AN ACCIDENT, SUBMERGED, OR HAD A SPILL IN IT. IT SEEMS RIDICULOUS THAT THESE TYPE OF ISSUES WOULD BE OCCURRING IN A VEHICLE WITH THIS TYPE OF MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672472January 14, 2015
AIR BAGS
AIRBAG LIGHT CAME ON. VOLKSWAGEN INDICATES THAT AIRBAGS ARE NOT FUNCTIONING. NO INCIDENT CONTRIBUTED TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669507January 1, 2015
FUEL/PROPULSION SYSTEM
EMMISIONS LIGHT ON- NEVER RECEIVED ANY RECALL NOTICES FOR VW 2008 JETTA GLI/ EMMISION LIGHT ON/IGNIATION TO START HESITATION PLEASE TELL ME ALL RECALLS ON VW 2008 JETTA GLI. CAN I TAKE MY CAR TO MY LOCAL MECHANIC FOR RECALLS? THANK YOU *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641765October 6, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
SUNROOF WOULD OPEN AND CLOSE AT RANDOM, HAD THAT FIXED WHILE UNDER WARRANTY. NOW THE REAR DRIVERS SIDE DOOR WILL NOT LOCK AND THE ALARM WILL NOT TURN ON. THIS IS A SAFETY ISSUE AS WELL AS A THEFT ISSUE AND APPEARS ITS PRETTY COMMON DUE TO PREVIOUS VW THREADS. AT $400 REPAIR COSTS AND VW KNOWING THIS IS AN ISSUE, I FEEL THIS SHOULD BE ELEVATED TO A RECALL STATUS AND NOT CHARGEABLE TO OWNERS. PLEASE HELP ME/US, I CANT AFFORD THE REPAIR!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640806October 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
IN 2011, THE RIGHT REAR DOOR STOPPED LOCKING. WHEN I WOULD TRY TO LOCK THE DOOR BOTH WITH THE INTERNAL LOCK SWITCH AND THE FOB, THE DOOR WOULD NOT LOCK. IT ALSO WOULD NOT CHIRP TO LET ME KNOW THAT ALL THE DOORS WERE LOCKED AND THE ALARM WAS SET. LOCKING THE DOOR WITH THE FOB DOES SET THE ALARM, HOWEVER YOU CAN OPEN THE REAR DOOR AND THE ALARM GOES OFF. IN SEPTEMBER OF 2014 THE LEFT REAR DOOR STOPPED LOCKING AS WELL...IT HAS THE EXACT SAME ISSUES AS THE RIGHT REAR DOOR NOT LOCKING...HOWEVER, IT IS SO FAR SOMEWHAT INTERMITTENT AND SOMETIMES WILL NOT OPEN AT ALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633531September 16, 2014
AIR BAGS
A CAR HIT ME WHEN I WAS STOP TRYING TO MAKE A LEFT HAND TURN. THEY HIT ME ON THE LEFT FRONT CORNER OF MY CAR . TOOK OUT MY FRONT END. MY AIR BAGS DID NOT GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10631686September 8, 2014
ENGINE
I TOOK MY CAR IN TO HAVE OIL CHANGED AND TO HAVE MY AC LOOKED AT DUE TO STRANGE SMELL COMING FROM VENTS. PER DEALERSHIP REQUEST THEY STATED I SHOULD HAVE THE AC FLUSHED. I LEFT MY CAR THERE WITHIN 30 MINUTES OF DROPPING IT OFF THE DEALERSHIP CALLED ME TO TELL ME MY CAR DIED. THEY HAD HOOKED IT UP TO FLUSH THE AC AND THE ENGINE DIED. UPON THEIR INVESTIGATION A COMPRESSION TEST WAS PERFORMED AND IT WAS DETERMINED CYLINDERS 1,2,3 AND 5 SHOWED ZERO COMPRESSION WHILE 4 SHOWED 80PSI. THEY ARE STATING DUE TO IMPROPER CAM TIMING. FURTHER INVESTIGATION SHOWED THE SECURING BOLT ON THE INTAKE CAMSHAFT WAS LOOSE. IT IS NOW RECOMMENDED TO REPLACE THE CYLINDER HEAD AND RETIME THE CAMSHAFT TO THE CRANKSHAFT. MY CAR DID NOT SHOW ANY ISSUES LEADING UP TO THE OIL CHANGE, NO WARNING LIGHTS NOTHING. CLEARLY I SHOULD HAVE HAD SOME SORT OF WARNING SIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597685June 11, 2014
ELECTRICAL SYSTEM
TL * THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR TIMES IN FIVE DAYS. THE DEALER STATED THAT THE ELECTRONIC COMPUTER MACHINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597230June 9, 2014
SEAT BELTS
THE REAR CENTER SEAT BELT IS LOCKED AND WILL NOT RELEASE. THE VEHICLE WAS NOT IN AN ACCIDENT AND NOW THE VEHICLE CANNOT SAFETY CARRY 5 PASSENGERS. I AM SURE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED SINCE THE SAFETY SYSTEM SHOULD NEVER FAIL FOR ANY REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593056May 21, 2014
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE A/C WAS OPERATED, THERE WAS A STRONG ODOR EMITTED FROM THE VENTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE EVAPORATOR COIL NEEDED TO BE CLEANED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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