Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#10100556November 26, 2004
AIR BAGS:FRONTAL
MY FRIEND HAD AN AUTOMOBLE ACCIDENT LAST WEEK AND HIS CAR'S AIRBAGS DID NOT DEPLOY HE DID HIT THE GUARDRAILS HEAD-ON AND THE AIR BAGS NEVER DEPLOYED HE WANTED ME TO CHECK TO SEE IF THERE HAS BEEN A RECALL ABOUT THIS HIS CAR WAS A VW JETTA '99 I'M SURE THE CAR WAS TOTALED IN THIS WRECK . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093150September 24, 2004
ELECTRICAL SYSTEM
HAZARDS WILL CEASE TO FLASH AFTER BEING ON FOR APPROXIMATELY A MINUTE. MUST TURN OFF THEN ON AGAIN, BUT STILL STOPS WORKING. I HAVE NOT REPAIRED THE PROBLEM, YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092022September 14, 2004
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT CAME ON AND STAYED ON WHILE DRIVING. DEALERSHIP HAS SERVICED THE VEHICLE TWICE IN WHICH THEY HAVE CLEANED THE THROTTLE . THIS PROVIDED A TEMPORARY SOLUTION, BUT THE LIGHT CAME BACK ON WITHIN AN HOUR. A MECHANIC INDICATED THAT THIS WAS AN INTERMITTENT PROBLEM THAT COULD NOT BE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092431September 13, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EXTERIOR LIGHTING:TURN SIGNAL
THE CHECKING ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO HESITATE. *NM THE MECHANIC FOUND SERVICE CODE STORED FOR FUEL TRIM. *SC THE MECHANIC REPLACED A DEFECTIVE MASS AIR FLOW SENSOR. THE SIGNAL LIGHT BULB WAS REPLACED, BECAUSE IT BLINKED VERY FAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081601September 13, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING
UPON STARTING VEHICLE THE CONSUMER NOTICED THAT THE ENGINE RAN FOR A FEW SECONDS THEN STALLED. *AK THE CONSUMER WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. THE PROBLEM WAS ONGOING. A "TOO RICH CODE," AND THE PURGE VALVE WAS REPLACED. THE REPAIR ATTEMPTS FOR THE VACUUM LEAKS, OXYGEN SENSORS, THE RICH RUNNING OF THE ENGINE, MASS AIR FLOW SENSOR AND CONNECTOR. THE CONSUMER WAS INFORMED THAT THE PART WAS OUT OF STOCK. THERE WAS A VACUUM LEAK AND THE INTAKE BOOT HAD COME OFF, THE DOOR HINGES WERE LOOSE, AND NOISE HAD COME FROM THE STARTER MOTOR DUE TO AN INTERNAL SHORT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088667August 27, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY EXPLOSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088463August 24, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 1999 VW JETTA WOLFSBURG HAS MAJOR PROBLEMS WITH THE AUTOMATIC WINDOW MECHANISMS. 3 OF THE 4 WINDOWS HAVE FAILED FOR ONE REASON OR ANOTHER. THIS IS A FAULTY DESIGN, AND VW WILL ONLY COVER THE FRONT 2 WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087941August 16, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS HAVE BEEN REPLACED ON 5 OCCASIONS. TWICE ON THE SAME TWO WINDOWS AND NOW TWO DIFFERENT WINDOWS ARE DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086456August 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
O2 SENSOR & MASS AIR FLOW SENSORS WERE REPLACED AS PART OF A COMPAIGN AFTER THEY WENT BAD. LESS THAN 2 YEARS LATER, O2 SENSOR HAS GONE BAD AGAIN. VW REFUSES TO REPLACE SAYING IT'S OUT OF WARRANTY. COMPLAINED THAT SENSORS WERE REPLACED AT THE VERY START OF THE COMPAIGN LONG BEFORE LETTERS WERE EVER SENT OUT AND THAT I COULD HAVE RECEIVED THE OLD SENSOR. VW WAS UNABLE TO PROVIDE ANY PROOF THAT THE REPLACEMENT SENSORS WERE THE UPDATED SENSORS AND THEY REFUSED TO COVER THE ADDITIONAL REPAIR. NEW SENSOR LASTED LESS THAN 2 YEARS/40000MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087337August 6, 2004
VISIBILITY:GLASS, SIDE/REAR
CONSUMER SAYS THAT THE REAR DRIVER SIDE WINDOWS DO NOT ROLL DOWN. CONSUMER CONTACTED THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086271August 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING UP 24 NORTH, DRIVING APPROXIMATELY 70 MILES PER HOUR. WHILE IN THE FAST LANE, MY ABILITY TO ACCELERATE JUST STOPPED. MY ENGINE CONTINUED TO RUN, HOWEVER, MY CAR WOULD NOT MOVE. FORTUNATELY, I WAS NOT DRIVING ON THIS HIGHWAY DURING RUSH HOUR SO I WAS ABLE TO COAST OVER TO THE BREAK DOWN LANE. VOLKSWAGEN DIAGNOSED THAT THE TRANSMISSION FAILED IN MY CAR. MY CONCERN IS THAT THERE WERE ABSOLUTELY NO WARNING SIGNS OR INDICATIONS THAT THIS PART WAS GOING TO FAIL. HAD I BEEN ON THIS HIGHWAY DURING A BUSIER TIME OF THE DAY, MY CAR COULD HAVE CAUSED A SERIOUS ACCIDENT DUE TO THE FAULTY PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086208August 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WILL TURN ON, BUT WHEN I PRESS ON THE BRAKES AND TRY TO TAKE THE CAR OUT OF PARK IT WILL NOT MOVE, AND THE EPC LIGHT COMES ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086076August 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW ON DRIVERS SIDE WILL NOT GO DOWN DUE TO BAD REGULATOR AND POSSIBLE MOTOR. THIS IS THE 4TH WINDOW TO HAVE THIS PROBLEM ON THIS CAR. INOPERABLE WINDOW, COMPROMISE THE SAFETY OF ANY PERSON(S) IN VEHICLE. EXAMPLE:IN CASE OF FIRE THEY MAY NOT GET OUT, EXAMPLE : IN CASE OF ASSAULT THEY MAY NOT BE ABLE TO ROLL WINDOW UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087104August 3, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY SPEED VEHICLE SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086099August 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT REPEATEDLY COMES ON DUE TO MALFUNCTION OF O2, MASS AIR FLOW SENSORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082789July 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR ON 1999 1/2 VW JETTA BROKE TWICE, AND DEALER CHARGED $87.00 FOR PART THAT MAY LAST ANOTHER 2,000MILES. PART SHOULD BE RECALLED AND FIXED FOR GOOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081599July 9, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE IN NEUTRAL CONSUMER DEPRESSED THE GAS PEDAL AND VEHICLE WOULD NOT GAIN SPEED. CONSUMER APPLIED FORCE AND PUMPED THE GAS PEDAL AND VEHICLE WOULD NOT ENGAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080543July 7, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, UNKNOWN OR OTHER, SEAT BELTS:REAR/OTHER
I BOUGHT THE CAR IN AUGUST 2003, I NOTICED A REPAIR DOCKET FROM PREVIOUS OWNER FOR LEFT LOWER BALL JOINT AND LEFT TIE ROD ASSEMBLE W FRONT END ALIGNMENT ON 5/29/03 AT 34383 MILES. I HAD A LOT OF NOISE UNDER THE ENGINE. VW CAPISTRANO CHECKED IT OUT AND SAID IT WAS DRIVER SIDE BALL JOINT. I BOUGHT CAR FROM A FORD DEALER WHO DID NOT WANT ANYTHING TO DO WITH IT. FINALLY, VW CAPISTRANO FORCED THEIR HAND AND PROCESSED IT THROUGH MY THEN CURRENT WARRANTY. AT THE TIME, I HAD 45K MILES ON THE CAR. I THOUGHT IT SHOCKING THAT A CAR SO YOUNG SHOULD HAVE SUCH A MAJOR PROBLEM (FOR THE SECOND TIME). WHEN I PICKED CAR UP, A COUPLE OF DAYS LATER, I HEARD A LOUD CRUNCHING NOISE IN THE FRONT LEFT HAND SIDE OF THE MOTOR OR WHEEL. I THOUGHT NOTHING OF IT, DROVE IT ANOTHER 5000 MILES, HAD TO REPLACE 4 TIRES, AND ASKED THE TIRE TECH TO CHECK IT OUT. HE SAID IT WAS THE STEERING KNUCKLE AND IT WAS IN BAD SHAPE. I CONTACTED VW WHO SAID, BAD LUCK, IT'S ONLY COVERED FOR 24K MILES OR 2YEARS. I AGAIN AM SHOCKED, FIRSTLY BECAUSE THAT'S IMPOSSIBLE ONE OF THESE SHOULD GO OUT SO EARLY, ADDED TO THAT, IF THE BALL JOINT WAS REPLACED, THEN ISN'T THE STEERING KNUCKLE, MOVED IN SOME WAY SHAPE OR FORM, SO THERE SHOULD BE SOME SORT OF RECOURSE. THIS CAR IS A LEMON, HOWEVER, CA LAW STATES IT ISN'T. I WAS RIPPED OFF BY THEODORE ROBBINS IN COSTA MESA AND WOULDN'T RECOMMEND ANYONE BUY FROM THEM, THEY WERE SUSPECT FROM DAY ONE ONCE I DROVE MY CAR FROM THEIR LOT. ALSO, THE BACK RIGHT SEAT BELT IS FIXED TO THE SEAT AND IS UNUSABLE, I COMPLAINED IT WAS DANGEROUS, FORD SAID TOO BAD, YOU BOUGHT IT THAT WAY FIX IT. SINCE THEN MY HORN HAS GONE OUT BECAUSE THE CAR 'LOST' IT'S UNDER WHEEL COVER AND WATER GOT INTO THE HORN. THIS CAR REPORTEDLY HAD A 100 POINT INSPECTION, WHICH I BELIEVE TO BE NOT TRUE. THE RADIO HAS NEVER WORKED A DAY, IT'S ALWAYS 'FUZZY'. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080544July 7, 2004
STRUCTURE:BODY:BUMPERS
WHEN PARKING AGAINST A CONCRETE PARKING STOP, IF YOU PULL THE FRONT TIRES ALL THE WAY TO THE STOP WHEN YOU BACK OUT YOU JUST ABOUT PULL THE ENTIRE BUMPER OFF. THIS HAPPENED ONLY A COUPLE MONTHS AFTER WE BOUGHT THE CAR. WE PULLED INTO THE PARKING SPOT NOT THINKING ANYTHING OF IT. WE OWNED SIMILAR SIZED CARS BEFORE. THE GRILLWORK POPS OUT AND SNAPS BACK IN. WE LOST TWO OF THE THREE PIECES OF GRILLWORK FROM NOT REALIZING THAT THEY DO COME OUT WHEN YOU SIMPLY PARK YOUR CAR. THE FIRST I MENTIONED THE INCIDENT TO THE SERVICE TECH HE SAID I GUESS THEY DON'T HAVE THOSE PARKING STOPS IN GERMANY. THE SECOND TIME I MENTIONED IT THE SERVICE TECH SAID YOU HAVE TO REMEMBER THIS IS A COMPACT CAR AND YOU DON'T HAVE TO PULL ALL THE WAY IN. I BELIEVE THE NEWER JETTA MODELS HAVE MORE CLEARANCE THAN THE "TROUBLED JETTAS" DO.WE HAVE SOMEWHAT GOTTEN USED TO NOT PULLING IN SO FAR BUT NOT ALL THE TIME. WE ALSO REFUSE TO GET IT REPAIRED AT OUR EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079028June 29, 2004
VISIBILITY:GLASS, SIDE/REAR
DRIVERS WINDOW FELL TO THE BOTTOM OF THE DOOR WHILE THE LOCAL DEALERSHIP HAD THE CAR CHANGING OIL, FILTER, ETC. THEY WILL NOT FIX IT EVEN THOUGH INSPECTION OF THE FAILED PART CLEARLY INDICATES INADEQUATE DESIGN......PLASTIC CLIPS FAILED RELEASING THE CHANNEL GUIDES AND ALLOWING THE WINDOW GLASS TO FALL TO THE BOTTOM OF THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta