Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#740576February 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION MAKES HIGH PITCH SOUND ON ACCELERATION/ AUTOMATIC TRANSMISSION SHIFTS ERRATIC/ VEHICLE DID NOT PROCEED FORWARD ON ACCELERATION IN DRIVE POSITION, REMAINED IDLE. WHEN ATTEMPTING TO PUT THE CAR IN PARK TO VERIFY IF ENGINE HAD SHUT OFF, SHIFT HANDLE LOCKED UP IN THE NEUTRAL POSITION. AFTER ABOUT 1 MINUTE, FREE FROM NEUTRAL AND PUT BACK INTO PARK POSITION WHEN SHIFTING INTO DRIVE, CAR JUMPED FORWARD./ VEHICLE EXPERIENCED DIFFICULTY IN REACHING SPEEDS OF 60 TO 70 MILES PER HOUR. BROUGHT CAR IN FOR INSPECTION. OTHER COMPLAINT WAS DRIVERS SEAT MOVED TOO MUCH. DEALER TO REPLACE WITH NEW SEAT HARNEST. DEALER ATTEMPTING TO REPLACE TRANSMISSION WITH NEW. I TALKED TO VW ASSISTANT SERVICE MANAGER AND IS TELLING ME THAT THEY ARE NOT SURE THEY HAVE THE RIGHT TRANSMISSION. ALSO ADMITS THAT ENGINE GEARS FOR TRANSMISSION WERE FAULTY IS THE REASON FOR THE HIGH PITCH NOISE COMING FROM ENGINE COMPARTMENT. I WISH TO EXCHANGE MY VEHICLE WITH ANOTHER. CAN YOU HELP ME DO THIS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563918January 8, 2001
SEATS
CONSUMER CONCERNED WITH QUALITY OF FABRIC MATERIAL ON SEATS, CONSUMER STATES THAT GARMENTS AND OTHER PARTICLES STICK TO THE SEAT FABRIC LIKE A MAGNET, SEAT CLOTH IS BEIGE IN COLOR AND LOOKS DIRTY. CONSUMER STATES A YELLOW SPOT NEAR THE REAR WINDOW CAME THROUGH THE INTERIOR OF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875695November 29, 2000
AIR BAGS:SIDE/WINDOW
ACCIDENT, IMPACT AT 40 MPH, DRIVER'S AIRBAG DID NOT DEPLOY. DEALER STATED THAT WAS DUE TO LOCATION OF THE SENSORS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#874826November 13, 2000
AIR BAGS:SIDE/WINDOW
CONSUMER WAS STRUCK ON PASSENGER'S SIDE WHEN BEING HIT BY ANOTHER VEHICLE. UPON IMPACT, SIDE AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#736221October 8, 2000
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
SUBJECT VEHICLE WAS STRUCK BY A MINIVAN ON THE PASSENGER SIDE. PASSENGER SIDE, SIDE AIR BAG DID NOT DEPLOY.*AK VEHICLE EXPERIENCED EXTENSIVE DAMAGE TO PASSENGER SIDE OF THE VEHICLE DUE TO SIDE IMPACT. THE VEHICLE ROLLED OVER 1 AND 3/4 TIMES. THE PASSENGER SIDE SIDE IMPACT AIRBAG DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE DRIVERS SIDE SIDE IMPACT AIR BAG DID DEPLOY, PASSENGER SUSTAINED PERSONAL INJURY, ATTORNEY FOR CLIENT, UPDATED 1/4/01. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#870925September 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING DOWN AT STEEP INCLINE VEHICLE WOULD NOT STOP. ALSO, EXPIERENCED A PROBLEM WHILE TRAVELING AT 50 MPH, CONSUMER TRIED TO BRAKE, AND PEDAL WENT TO THE FLOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730651September 7, 2000
AIR BAGS
THE PROBLEM APPEARS TO BE THAT THE VW SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR THE AIR BAG CONTROL SYSTEM. THEY HAVE REPLACED THE 2 AIRBAGS WHICH WERE USED (FRONT DRIVER AND FRONT PASSENGER), THEN REPLACED THE FRONT SEAT BELTS, THEN REPLACED THE COMPLETE WIRING HARNESS FOR THE AIRBAG SYSTEM. STILL: THEY CANNOT GET THE AIRBAG SYSTEM TO FUNCTION PROPERLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728168August 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD
TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSHIELD IMMEDIATELY. SAYS THAT FAILURE MUST BE VERRIFIED BY SOME ONE WHO IS ON VACATION, WILL BE GONE WEEK. MONTGOMERY VW IN ELIZABETHTOWN KY, SERVICE MANAGER REPORTED THAT IT WAS A STRESS CRACK, AND THAT SHOULD NOT BE DRIVEN AS UNSAFE, DEALER WILL NOT SUPPLY REPLACEMENT AUTO, OR ANYTHING TILL INSPECTION, ALL THIS TIME I AM WITHOUT A NEW AUTO. THIS IS NOT ANY WAY FOR CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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