Volkswagen Jetta Complaints (1996)

174 consumer complaints on file.

#10052644January 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1996 VW JETTA - DOOR LOCKS WOULD NOT OPERATE WHEN TEMPERATURE IS BELOW 0 C OR 32 F. THIS MATCHES TECHNICAL SERVICE BULLETIN # 57 9702 NHTSA ITEM NUMBER 53643. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049230December 4, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING MY CAR, 1996 VOLKSWAGEN JETTA GLS, FROM THE STORE, I NOTICE THAT THE CHECK ENGINE LIGHT CAME ON AND THEN MY THERMOSTAT STARTED TO GO BACK AND FORWARD LIKE IT WAS OUT OF CONTROL, THEN SMOKE CAME OUT OF MY VENTS INSIDE OF MY CAR. I THOUGHT THIS WAS STRANGE, THAT SMOKE(WHITE SMOKE) CAME FROM INSIDE MY CAR, SO I STOPPED THE CAR AND OPENED THE HOOD, BUT NOTHING WAS BURNING FROM UNDER THE HOOD. I TOLD MY HUSBAND ABOUT THIS AND WE TOOK IT TO OUR MECHANIC WHO DIAGNOSE THAT THE WIRING HARNESS WAS GONE OR WAS BURNED OUT. I THEN ASKED HIM HOW MUCH IT WOULD COST TO GET IT FIXED AND HE STATED THAT THIS COULD BE A COSTLY JOB. I NEEDED MY CAR FIXED SO I TOOK IT TO A EUROPEAN SPECIALIST AUTO SHOP AND THEY FIXED IT FOR A COST OF $800.00 PLUS TAX!!!!! THIS WAS OUTRAGEOUS, BUT I NEEDED TO GET IT FIXED. WHERE CAN I CALL TO GET MY REFUND??? THIS IS ENTIRELY A LOT OF MONEY!!!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042918October 14, 2003
SERVICE BRAKES, AIR:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
CONSUMER PURCHASED A USED VEHICLE FROM DEALER AND VEHICLE NEEDED REAR WHEEL CYLINDERS AND BRAKE SHOES. THE WHEEL CYLINDERS WERE LEAKING, AND THE BRAKE SHOES CRUMBLED WHEN REMOVED FOR REPAIR DONE BY CONSUMER SINCE DEALER WAS NOT WILLING TO DO ANYTHING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037944August 29, 2003
WHEELS
WHILE DRIVING AT 65 MPH DRIVER'S SIDE REAR WHEEL FELL OF WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034281August 20, 2003
STRUCTURE:BODY:DOOR
WHILE DRIVING REAR PASSENGER'S SIDE DOOR FLEW OPEN WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025522July 7, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOWS BROKE IN MY VW JETTA GLS. I BOUGHT THE VEHICLE USED, AS THAT WAS WHAT I COULD AFFORD. WHEN THE FIRST TWO BROKE, I CALLED VW USA (NOT THE DEALERSHIP) TO GET AN ESTIMATE ON WHAT THEY WERE GOING TO DO ABOUT IT. I TOLD THEM I FOUND THE TECHNICAL BULLETINS DESCRIBING THE EXACT ISSUE I WAS EXPERIENCING. THEY TOLD ME SPECIFICALLY "MA'AM, WE DON'T KNOW WHAT YOU'VE DONE TO THE CAR, THEREFORE WE CAN ONLY PAY FOR 1/2 OF THE COST OF REPAIR". I WAS FURIOUS AT THE SUGGESTION THAT ALL I DO ALL DAY IS SIT IN MY CAR AND BURN OUT THE WINDOW MOTORS. I IGNORED IT UNTIL A FEW MONTHS LATER WHEN THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR AS I WAS ENTERING THE PARKING GARAGE AT MY PLACE OF BUSINESS. I CALLED VW AGAIN AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO SINCE I WAS A 2ND OWNER AND THERE WAS NO WARRANTY FOR ME. I GOT TWO OF THE THREE FIXED TO THE TUNE OF ABOUT $900 (WHICH WAS HALF OFF) AND LEFT THE 3RD (IN THE REAR) BROKEN. NOW, ALL FOUR WINDOWS HAVE BROKEN AND I REFUSE TO PAY FOR THE REPAIR OF THE TWO REMAINING BROKEN WINDOWS SINCE IT IS NOW A 100% FAILURE RATE. 50% IS UNACCEPTABLE, BUT 100% IS DOWNRIGHT RIDICULOUS AND NO CONSUMER SHOULD HAVE TO DEAL WITH THIS FRUSTRATION OVER AND OVER AGAIN. ALSO, I KNOW TWO OTHER JETTA OWNERS (BOTH OWN 1997 MODELS) AND BOTH OF THEM HAVE HAD AT LEAST 2 WINDOWS BREAK. SOMETHING HAS TO BE DONE ABOUT THIS ISSUE, EVEN FOR 2ND OWNERS OF THIS PARTICULAR BRAND OF AUTOMOBILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013846April 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE NOW HAD TO REPLACE THE TRANSMISSION IN MY ONE OWNER AUTOMATIC JETTA, THREE TIMES. MY LAST TRANSMISSION WAS REPLACED 35,000 MILES AGO, AND I NOW NEED TO SPEND 1,700 DOLLARS TO REPLACE IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008183February 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY CAR WAS A LEMON THE ENGINE SEIZED WHEN THE CAR HAD NOT EVEN REACHED 60,000 MILES DESPITE REGULAR MAINTENANCE AND HUNDREDS OF DOLLARS IN REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007627February 17, 2003
ELECTRICAL SYSTEM:IGNITION
EACH TIME IT RAINS HEAVY ENOUGH FOR WATER TO SPLASH UNDERNEATH THE CAR WHEN DRIVING (IE A PUDDLE; SPLASH FOR ANOTHER VEHICLE DRIVING BY; CAR WASH) - THE CAR STALLS, HAS TO BE TOWED AND ENDS UP HAVING THE IGNITION WIRES REPLACED. THIS HAS AVERAGED ABOUT 1-2X PER YEAR SINCE I BOUGHT THE CAR IN AUGUST OF 1996
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023390November 26, 2002
ELECTRICAL SYSTEM:IGNITION
THE IGNITION SWITCH WOULD NOT ALLOW KEY TO TURN ALL THE WAY. THE SWITCH WOULD WEAR OUT OVER TIME OF USAGE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016875August 21, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 2-3 MPH BOTH AIRBAGS DEPLOYED, NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016670August 19, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER DRIVING APPROXIMATELY 1-2 HOURS CONSUMER PARKED VEHICLE. AFTERWARDS FOUND OUT THAT FIRE WAS SHOOTING FROM UNDER THE HOOD. DURING FIRE SUN ROOF WAS AUTOMATICALLY OPENING AND CLOSING BY ITSELF, ALSO, VEHICLE POPPED ITSELF INTO REVERSE AND WENT BACKWARD DURING THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8013687July 10, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 55 MPH HOOD FLEW OFF, BREAKING WINDSHIELD . DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011937June 17, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN LOCKING PASSENGER'S SIDE DOOR ENTIRE CYLINDER FELL OUT. UNABLE TO UNLOCK OR LOCK DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761955May 15, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:IGNITION
IT SEEMS THAT ON A VERY RAINY DAY OR A DAMP DAY THE CAR STALLS OR DOESN'T START AT ALL. I GET A "CHECK ENGINE" LIGHT THAT COMES ON AS WELL. I BROUGHT THE CAR IN TO KOPPELL VW IN NYC AND THEY ALWAYS BLAME THE HEATED O2 SENSOR FOR THE "CHECK ENGINE" LIGHT. THEY ALSO HAVE CHANGED THE IGNITION WIRES, ROTOR AND ROTOR CAP FOR THE STALL. IT HAS BEEN AN ON AND OFF PROBLEM SINCE THEN. THE O2 SENSOR HAS BEEN CHANGED 4 TIMES AND THE IGNITION WIRES, ROTOR AND CAP HAVE BEEN CHANGED 6 TIMES. I WOULD LIKE TO HAVE THIS PROBLEM SOLVED. THE CAR IS STILL PROTECTED UNDER THE ORIGINAL MANUFACTURER'S WARRANTY BUT IT SEEMS THEY (KOPPELL VW IN NYC OR VW THEMSELVES) DON'T WANT TO HONOR THE WARRANTY. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009443May 8, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 35-45 MPH HOOD CAME UNLATCHED AND HIT WINDSHIELD. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760072April 1, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DOOR LATCHES FAIL TO OPERATE, CAUSING OCCUPANTS TO BE TRAPPED IN THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001181December 28, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS DRIVING ALONG AND SMELLED SMOKE FROM INSIDE. VEHICLE WAS STOPPED AT A STOP SIGN AND SMOKE WAS COMING FROM REAR. CONSUMER PULLED INTO A PARKING LOT AND GETTING OUT NOTICED GAS TANK HAD FLAMES COMING OUT. DEALER WAS NOTIFIED AND NOT CONCERNED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#754550November 14, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CYLINDERS CAME OUT WITH THE KEY. THEY JUST STOPPED WORKING AND CAME OUT! I CAN NO LONGER LOCK MY CAR OR USE THE KEY TO GET INTO IT. I HAVE TO LEAVE IT UNLOCKED AND CLIMB IN THROUGH THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563724October 19, 2001
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
UPON DEPRESSING THE FOUR-WAY FLASHER SWITCH, USUALLY ONLY ONE TURN SIGNAL BLINKS, INSIDE AND OUTSIDE THE VEHICLE, ONLY THE LEFT OR RIGHT TURN SIGNAL BLINKS, AFTER DEPRESSING THE SWITCH SEVERAL TIMES, THE FOUR-WAY FLASHERS WILL WORK NORMALLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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