Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#740341February 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE OIL MUST BE ADDED EVERY 350 - 400 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559122January 24, 2001
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE, SUSPENSION
VEHICLE HAS EXPERIENCED SEVERAL ELECTRICAL SYSTEM PROBLEMS (BRAKE LIGHTS NOT WORKING, DRIVER AND FRONT PASSENGER SIDE POWER WINDOWS FELL DOWN AND STUCK IN THE OPEN POSITION, REMOTE DOOR LOCK NOT WORKING PROPERLY AND FLUCTUATES WITH OUTDOOR TEMP, ALTERNATOR AND BATTERY FAILED, TAIL LIGHT FLICKERS, THE CD LIGHT FLASHES). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878873January 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE RUNS OUT OF OIL EVERY 1500 MILES, AND THE TRANSMISSION IS VERY JERKY. *AK WINDSHIELD WIPERS WERE STREAKING BECAUSE WIPERS WERE SEPARATING. INSTRUMENT PANEL CUP HOLDER LOOSE ON TIGHT SIDE. THE STICK SHIFT VIBRATES IN 3RD GEAR DUE TO SELECTOR SHAFT FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737309December 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING THE POSTED SPEED LIMIT, I ATTEMPTED TO SLOW DOWN IN PREPARATION FOR A RIGHT HAND TURN. I TURNED ON MY SIGNAL, AND SLOWLY BEGAN TO HIT MY BRAKES. AS I HIT MY BRAKES, IT BEGAN TO TO ENGAGE AND THEN I FELT A "POP" IN THE BRAKE PEDAL. I HIT THE BRAKE A LITTLE HARDER AND NOTHING HAPPENED. I THEN BEGAN PUMPING THE BRAKES IN AN ATTEMPT TO STOP THE CAR. MY ATTEMPT TO STOP THE CAR FAILED AND I HIT A PARKED CAR AT 30MPH. MODERATE DAMAGE DONE TO PASSENGER FRONT AND QUARTERPANEL OF CAR. DOOR WEDGED INTO CAR BRAKING SOME GLASS ON PASSENGER SIDE. UPON IMPACT, NO AIRBAGS DEPLOYED WHATSOEVER. I HIT THE WINDSHIELD WITH MY HEAD AND SPIDERED THE GLASS UPON IMPACT. IMPACT JOLTED THE CAR IN SUCH A WAY, IT SNAPED MY INSIDE MIRROR OFF THE FRONT WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#736669November 21, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER THE CAR WAS SITTING FOR 3 HOURS THE VEHCILE SPONTANIOUSLY COMBUSTED. VW HEADQUARTER IS BEING VERY SHADY WITH THE CAUSE OF INCIDENT. THERE IS NO FRONT END TO VEHICLE BUT THE BATTERY IS STILL INTACK. NOT CAUSED BY BATTERY EXPLOSION. UNKNOWN HOW CAR CA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#736395November 16, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
O2 SENSOR(S) WENT BAD IMMEDIATELY FOLLOWING WARRANTY PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875011November 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, TIRES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
OIL LIGHT CAME ON 2000 MILES AFTER OILCHANGE/BURNING OR LEAKING EXCESSIVE OIL,AND OIL LEVEL LOW. PASSENGER'S WINDOW MOTOR STOPPED WORKING, RESULTING IN WINDOW FALLING DOWN,. ALSO, ENGINE REVVED HIGH/ LIGHT SWITCH ON INTERIOR LIGHT FELL OFF/ FRONT RIGHT MICHELIN TIRE BLEWOUT, AND HAD TO REPLACE BATTERY. DEALER KEPT REPAIRING PROBLEMS. CONSUMER CONTACTED VW CO, AND WAS TOLD THEY WOULD GET BACK TO HER, BUT NEVER DID. CONSUMER FELT VEHICLE WAS A LEMON. PLEASE ADD ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874860November 13, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING 60MPH HEARD A CLICKING NOISE. THEN ATER PUMP SEIZED & CAUSED VEHICLE TO STALL OUT. PULLED OVER. HAD VEHICLE TOWED TO DEALER. INFORMED BY MECHANIC IT WAS THE WATER PUMP WHICH SHEARED OFF THE TIMING BELT & DAMAGED THE VALVE HEAD. PROBLEM WAS REPAIRED EXCEPT FOR THE CLICKING NOISE THAT WAS STILL THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735047October 24, 2000
SUSPENSION:FRONT
FRONT BUMPER HAS BEEN PULLED LOOSE TWICE IN LESS THAN TWO YEARS WHILE BACKING FROM DRIVEWAY. THERE IS ALSO TRANSMISSION GUARD SCRATCHES. FIRST INCIDENT 10/29/99, CURRENT INCIDENT 10/09/00.CONTACTED VW U.S. CUSTOMER CARE CENTER (1-800-822-8987) CASE # 732875, WAS TOLD THIS IS NOT A "DEFECT" PROBLEM. I DISAGREE. FRONT SUSPENSION AND BUMPER DESIGN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734255October 13, 2000
VEHICLE SPEED CONTROL:LINKAGES
I WAS PULLING INTO A PARKING SPOT (GOING APPROXIMATELY 3 MPH) WHEN THE CAR ACCELERATED ON ITS OWN AT APPROXIMATELY 45 MILES AN HOUR. (I DID NOT HAVE MY FOOT ON THE ACCELERATOR. MY FOOT WAS ON THE BRAKE.) THE ENGINE WAS REVVING AND IT JUMPED A CURB, CROSSED OVER AN ISLAND OF GRASS, A PEDESTRIAN SIDEWALK AND LANDED IN THE MIDDLE OF A TWO WAY STREET AND FINALLY STOPPED. LUCKILY, THRE WERE NO PEDESTRIANS OR VECHICLES IN MY WAY; OTHERWISE, A MAJOR ACCIDENT WOULD HAVE OCCURRED. THE DEALER CHECKED THE CAR AND COULD NOT FIND ANY DEFECTS AND BASCIALLY BLAMED IT ON DRIVE ERROR. I ALSO CALLED VOLKSWAGEN. VOLKSWAGEN STATED THAT SINCE THE DEALER COULD NOT FIND ANY DEFECTS, THERE WAS NOTHING THEY COULD DO. NO OTHER INCIDENTS HAVE OCCURRED SINCE THE INITIAL ONE. (I, OF COURSE, WAS CONVINCED THAT SOMEHOW I HAD CAUSED THE CAR TO ACCELERATE UNTIL I READ THE OTHER INCIDENTS IN THIS DATABASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555983October 12, 2000
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DEFECTIVE RADIO INSTALLED IN THE VEHICLE CAUSES BUZZ SOUND AND ENGINE FEEDBACK THAT WOULD INDICATE GROUNDING PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734033October 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE SAFETY FEATURE KEEPS CAR FROM BEING SHIFTED OUT OF PARK. THIRD TIME FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555864October 10, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CEASED WATER PUMP, SHEARED TIMING BELT, AND DAMAGED VALVES CAUSED VEHICLE TO STALL ON INTERSTATE, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733361October 3, 2000
STRUCTURE:BODY:BUMPERS
WHILE ON VACATION AND PULLING INTO A PARKING LOT THE FRONT RIGHT HAND SIDE OF THE BUMPER CAME OFF OF THE ONE SCREW THAT WAS HOLDING IT INTO PLACE AND THE BRACKETS CAME OUT MAKING IT UNSECURE. THE BUMPER LAY ON THE GROUND AS I PROCEEDED INTO THE PARKING LOT, SCRATCHING ON THE ASPHALT AS I HAD TO PULL IN TO AVOID A POTENTIAL ACCIDENT. WENT TO A LOCAL AUTO BODY SHOP WHERE THE MAN WHO TEMPORARILY FIXED THE BUMPER TOLD ME THAT VW'S HAVE UNSECURE FRONT AND REAR BUMPERS, AND THAT THIS HAPPENS ALL THE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732748September 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
BOTH DEALER AND MANUFACTURER HAS, IN ESSENCE, TOLD ME TO JUST SIMPLY "GO AWAY" "YOU GOT STUCK WITH 2 BAD TRANSMISSIONS AND THERE IS NOTHING FURTHER WE CAN DO FOR YOU. LIVE WITH THE PROBLEM AND HOPEFULLY NO ONE WILL BE INJURED." NICE CAR COMPANY. LAST VW I CAN PROMISE YOU THAT!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732750September 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER AND MANUFACTURER HAS, IN ESSENCE SAID, "THERE IS NOTHING FURTHER WE CAN DO FOR YOU" "YOU SIMPLY GOT STUCK WIT 2 BAD TRANSMISSIONS. JUST LIVE WITH IT AND HOPFULLY YOU AND NO ONE ELSE WILL GET SERIOUSLY INJURED." NICE CAR COMPANY! LAST VW I CAN TELL YOU THAT!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732546September 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
BURNING OIL, CHANGED TO USING 20W 50 - STILL BURNING, HAVE INVESTIGATED AT SEVERAL DEALERS, THEY ARE ALL AWARE OF THE PROBLEM, SAY IT HAPPENS IN 10% OF VEHICLES, AND THAT VOLKSWAGEN IS NOT RECALLING UNTIL THEY KNOW EXACTLY THE CAUSE. MY PROBLEM WAS INITIATED WITH A LOSS OF A ENGINE CASTING SEAL, AND HAS BEEN BURNING EVER SINCE. MOST DEALERS ARE GIVING THE RUN AROUND, AND VW IS CLAIMING THAT THE VEHICLE IS IN SPEC. WHEN TALKING TO INDEPENDENT MECHANICS AND TELLING THEM THAT THE VEHICLE IS BURNING 1 QT OF 20W50 EVERY 750-1000 MILES, EACH TELLS ME THAT THE ENGINE IS RUINED, PROBABLY HAPPENED WHEN THE SEAL BLEW. VW IS HIDING THIS FROM THE CONSUMERS, APPARENTLY IS WELL AWARE OF THE PROBLEM AND IS HIDING BEHIND A EQUIPMENT SPEC. I HAVE BEEN TOLD THAT IT IS VERY POSSIBLE THAT THERE IS ENGINE DAMAGE TO THE VEHICLE AND VW IS STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871513September 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE CONSUMES A QUART OF OIL EVERY 1K MILES. DEALER HAS BEEN NOTIFIED, AND SAID THAT VEHICLE IS WITHIN SPECIFICATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729174August 26, 2000
SEATS, STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD WIPER/WASHER, SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729187August 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE SENSOR CAUSED THE ENGINE TO THINK THE BRAKES WERE APPLIED AND LOSE POWER. THE BRAKE SYSTEM THEN FAILED WHILE DIRVING AND THE BRAKES WOULD JUST LOCK UP. IF THE 2ND PROBLEM HAPPENED ON THE HIGHWAY I FEAR I WOULD HAVE BEEN REAR ENDED. BOTH PROBLEMS COULD BE RELATD. THE SENSOR PROBLEM WOULD TRIGGER A DASH WARNING LIGHT FOR THE GLOW PLUG RELAY. IN GENERAL THE CAR HAS HAD PROBLEMS WITH THE BRAKES FOR MOST OF THE SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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