Volkswagen ID.4 Complaints (2024)

53 consumer complaints on file.

#11650939March 26, 2025
UNKNOWN OR OTHER
My door handles (all) were replaced per the last recall on the car. Even after the fix, the door handles only work some of the time. And, the locking mechanism is having problematic issues as well. I can assure you that the recall was was unsuccessful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633933January 3, 2025
STRUCTURE
The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that inclement weather, the vehicle security system was failing. The contact stated that the doors were unlocking independently, and the alarm system was disarming. The contact stated that the failure was constant. Additionally, the contact stated that the door locks appeared in the locked position, but the doors were able to be opened from the outside. The contact had taken the vehicle to the local dealer who determined that the security system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 2,100. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629712December 9, 2024
ELECTRICAL SYSTEM
Lack of recall remedy for an issue that can cause the door to spontaneously open (I'm paraphrasing) while driving. This is due to a faulty door handle that allows water in, which can short the circuit board, causing the door to open on its own. This means I cannot have my daughter in this car, and honestly don't like the idea of getting in the vehicle myself, but the dealership said they cannot terminate the lease for me. I have tried contacting Volkswagen directly, but have yet to actually speak to a person. All I want, is to give the vehicle back to the dealership, without having to pay for the lease of this vehicle I cannot use without risking the safety of my wife and daughter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628854December 4, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure this is the resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627847November 28, 2024
ELECTRICAL SYSTEM
The screen turns black and from my understanding disconnects all the safety features
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627795November 27, 2024
UNKNOWN OR OTHER
Every few days, the doors unlock on their own when parked. It recent as late as 15 minutes ago. It has been happening for a few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627793November 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On 3 different occasions in the last 2 weeks, everything mechanical shutdown accept for the ability to drive. This means all lights, computer systems, dashboards, etc. It was everything electrical accept for the ability to press on the gas, brake, and steer as these 3 things were fine though I could not see my speed either. It, meaning all 3 occurrences, were a total blackout. Ciocca Volkswagon in Flemington tried to give me an appointment 1 month out. I got the manager and he said I will be in the shop 1 week and should get a call. No call to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626680November 21, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, and rear sensors not working. Additionally, the brakes have twice failed to respond properly, requiring multiple pumps to stop. Despite reporting these problems to the dealership and having inspections performed, no resolution has been found. Also 2 days ago, the rear tire unexpectedly blew out while driving, potentially due to a magnetic field beneath the vehicle pulling metal debris from the road, which may have caused a sidewall puncture. This incident occurred at just 3,221 miles of tire usage. Although it is a known issue, the dealership made me pay to replace the tire, which cost $546. Additionally, a recent safety recall about doors unexpectedly opening while driving greatly adds to all safety concerns mentioned above. These compounded issues make this vehicle very unsafe, and I’m deeply anxious about driving it, and very concerned for my safety and that of others on the road. I urge immediate resolution to these safety and potentially dangerous problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626675November 21, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as needed. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618366October 6, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, SERVICE BRAKES
Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616118September 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610831August 26, 2024
UNKNOWN OR OTHER
I purchased this vehicle a week ago, and it has only 300 miles on it. The problem: The charging port flap does not open, and therefore, the vehicle cannot be charged. I checked online, and there are many, many cases of this happening in VW vehicles; it is not restricted to EVs. Why is this a safety issue? Imagine you are in the middle of the night or under inclement weather conditions while going somewhere and you stopped to charge the battery. Since charging port does not open, you cannot charge the battery. You are stranded, stressed and exposed to potential crime, bad weather and aggravation of health problems that can lead to stroke and death. Why does VW use this defective charging or fueling port flap in spite of countless incidents of its not opening? Please issue a recall and force VW to install a working fuel port flap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594147June 13, 2024
SERVICE BRAKES, POWER TRAIN
When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The vehicle does have an "Auto-Hold" brake feature but it only engages when the brake pedal is depressed to a certain point, which is further than it takes to bring the vehicle to a stop. I have also rolled forward unexpectedly having thought the auto-hold feature was engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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