Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11120739August 17, 2018
SERVICE BRAKES
MY VEHICLE WAS IN MOTION SLOWING DOWN TO A RED LIGHT WHEN THE ABS, TRACTION CONTROL, AND BREAK LIGHTS CAME ON AT THE SAME TIME. I RAN DIAGNOSTICS AND ALL 4 ABS SENSORS FAILED. THIS LEADS ME TO BELIEVE THERE MIGHT BE A PROBLEM WITH THE GROUNDING CONNECTION OR THE ENTIRE ABS MODULE IS FAULTY. THIS IS A HUGE SAFETY CONCERN BECAUSE THE CAR MAY THINK THE TIRES ARE SKIDDING ON DRY PAVEMENT, COMPUTE A FALSE POSITIVE, AND CAUSE A SERIOUS ACCIDENT. MY CAR HAS BEEN IN THE DEALERSHIP FOR ALMOST TWO WEEKS AND I WAS PROVIDED NO LOANER CAR IN THE MEAN TIME. ATTACHED YOU WILL FIND DIAGNOSTICS REPORTS WHEN I WENT TO THE DEALERSHIP AND PRICE REPAIRS, VWS OWN WEBSITE RESULTS FOR RECALLS UNDER MY VIN NUMBER, VW ACTUAL SPECIFIC RECALL POLICY, AND THE NHTSA RESULTS CONFIRMING THERE IS AN OPEN RECALL FOR MY SPECIFIC VIN NUMBER. VW ACTION CODE IS 45F2. NHTSA RECALL NUMBER IS 16V913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114457July 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WITHOUT WARNING, THE ABS MODULE IN THE CAR FAILED, GIVING WARNING LIGHTS ON THE DASH AND MAKING THE CAR UNDRIVEABLE. RECALL WORK WAS PURSUED WITH THE A VW DEALER AND VOLKSWAGEN OF AMERICA, BUT THE RECALL WORK WAS DENIED, SAYING THIS FAILURE WAS OUTSIDE THE SCOPE OF THE RECALL. CAR HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112939July 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS FALIURE. ABS WARNING LIGHT ACTIVATES, ACTIVATES SPORADICALLY WHILE DRIVING RANDOMLY, BRAKING ABILITY IS HAMPERED, DOES NOT WORK NORMALLY. OCCASSIONALLY ANTILOCK BREAKS ENGAGE AT LOW SPEED BREAKING. BRAKES DO NOT FUNCTION NORMALLY. SPEEDOMETER EXPERIENCED MALFUNCTION, FLUCTUATIONS NOT RELATED TO SPEED OCCURED. STABILITY MALFUNCTIONED DURING BREAKING AND AUTOMATIC DOWNSHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112054July 17, 2018
UNKNOWN OR OTHER
THE "FRONT ASSIST" AUTOMATIC FORWARD COLLISION WARNING AND BRAKING SYSTEM RANDOMLY ACTIVATES WHEN DRIVING, BRAKING THE CAR WHEN THERE IS NOTHING TO TRIGGER IT. (THIS IS OCCURRING EVEN ON EMPTY ROADS WITH NO OTHER VEHICLES IN SIGHT) THE LAST OCCURRENCE WAS ON AN EMPTY 4-LANE SUBURBAN STREET. THERE WERE NO OTHER CARS ON THE ROAD. I WAS IN THE MIDDLE OF A GENTLE CURVE IN THE ROAD WHEN THE WARNING SOUND ACTIVATED AND THE CAR BRAKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111628July 16, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110978July 12, 2018
UNKNOWN OR OTHER
THE CAR JERKS OUT WHEN U ACCELERATE. THE CAR FEELS LIKE IT'S IN MANUAL WHEN TAKING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104517June 28, 2018
UNKNOWN OR OTHER
I WAS DRIVING AT AROUND 15MPH IN A RESIDENTIAL AREA WHEN I HEARD THE LOUD SOUND LIKE A GUNSHOT. I STOPPED IMMEDIATELY AND WENT OUTSIDE TO FIND THAT MY SUNROOF WAS SHATTERED. THAT WAS NOTHING ON THE GROUND THAT COULD'VE HIT THE SUNROOF OR WAS THERE ANYTHING HIGH NEARBY (TREES, BUILDINGS, ETC.) THAT SOMETHING COULD'VE FELL FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103696June 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY GEAR INDICATOR LIGHTS (PRNDS) FLASH AND MY CAR EITHER WILL NOT ENGAGE INTO GEAR OR WILL LIMP. IT HAS DONE IT SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. IT WILL SLAM INTO A LOW GEAR CAUSING RPM TO MAX TO 8000 AND ACTS AS IF I SLAMMED ON THE BREAKS. ALSO THE NUMBER 3 FUSE ON TOP STARTED SMOKING AND MELTED INSIDE THE FUSE BOX. FEARED MY CAR WAS KING TO CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102322June 18, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD HAS "SPARKLES" /" SCRATCHES" IN IT. THIS IS EXTREMELY VISIBLE IN THE SUN AND THIS HAS BEEN PROMINENT SINCE 10,000 MILES. CAR AHS 31,000 NOW. TALKED WITH VW SERVICE MANGER ABOUT THIS ISSUE, NOTHING HAS BEEN RESOLVED. I USE THE SAME BRAND CLEANERS FOR MY OTHER CARS AND NO ISSUES. THIS IS A FACTORY DIRECT PROBLEM. WINDSHIELD GET WORSE WITH AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101789June 14, 2018
ENGINE
THE "COMBI" VALVE ON MY GTI STAYS STUCK OPEN CAUSING MORE EXHAUST GASES TO FLOW THROUGH THE CATALYTIC CONVERTER. AS A RESULT NMY CATALYTIC CONVERTER HAD TO BE REPLACED. AFTER REPLACING TO COMBI VALVE. IT HAPPENED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101925June 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING 45 MPH, THE TRANSMISSION WENT INTO NEUTRAL RAPIDLY AND SLOWED DOWN THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF STEVENS CREEK (4490 STEVENS CREEK BLVD, SAN JOSE, CA 95129) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS RUINED WITH A MEGATRONIC UNIT AND NEEDED TO BE REPLACED. THE DEALER SUGGESTED THE CONTACT CALL THE MANUFACTURER TO SEE IF THEY WOULD PAY FOR THE REPAIR SINCE THE FAILURE OCCURRED IN EARLIER VEHICLE MODELS. THE MANUFACTURER WAS CONTACTED, BUT ONLY OFFERED TO ASSIST WITH A PORTION OF THE REPAIR COST. THE FAILURE MILEAGE WAS 64,060. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101720June 13, 2018
POWER TRAIN
WATER PUMP FAILURE, TWO FAILURES IN 8 YEARS, THE SECOND FAILURE WITH 20,000 MILES ON THE PUMP. IT FAILED WHILE I WAS DRIVING AND CAR BEGAN TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100633June 8, 2018
VEHICLE SPEED CONTROL
THIS HAS HAPPENED SEVERAL TIMES BEGINNING IN MARCH, 2018. EPC LIGHT COMES ON (SEEMINGLY) RANDOMLY. OCCASIONALLY, CHECK ENGINE LIGHT/SERVICE ENGINE NOW WARNING WILL ALSO COME ON. SOMETIMES THEY ALL SHUT OFF AFTER LETTING THE CAR SIT OVERNIGHT. EPC LIGHT COMES ON SOMETIMES WHEN WE TURN THE CAR ON AND SOMETIMES WHILE DRIVING. WE HAVE HAD THREE INCIDENTS WHERE WE TRY TO GET ONTO THE INTERSTATE (70MPH) AND CAN'T GET ABOVE APPROX 40MPH. I'VE ALMOST BEEN REAR-ENDED TWICE BECAUSE OF THIS. ON ANOTHER OCCASION, I COULDN'T GET THE TURBO TO KICK IN. SO, DRIVING AT 65MPH AGAIN ON THE INTERSTATE, I COULDN'T GET UP HILLS AND WOULD END UP AT APPROX 55PMH BY THE TIME I REACHED LEVEL GROUND. AGAIN, CARS SWERVING TO GET AROUND ME. MY HUSBAND HAS HAD A COMPLETE LOSS OF CONTROL OF ACCELERATION AND HAD TO COAST OVER ONTO THE SIDE OF THE ROAD. I HAD IT HAPPEN ONCE AT A STOP LIGHT, TAKING A LONG TIME AND A LOT OF COAXING OF THE ACCELERATOR PEDAL JUST TO GET UP TO 40MPH. THESE ALL HAPPENED ON STRAIGHT STRETCHES OF ROAD AND NORMAL WEATHER CONDITIONS. RESTARTING THE CAR MAY OR MAY NOT RESET THE ACCELERATION ISSUE AND THE EPC LIGHT. COMPUTER SCAN FROM VW DEALER SHOWED THROTTLE BODY SENSOR, SO WE REPLACED THAT WITH SAME SYMPTOMS AFTER A COUPLE OF DAYS. THEN, COMPUTER SAYS IT'S ACCELERATOR PEDAL SENSOR. REPLACED ALSO WITH SAME RESULTS. REPLACED SPARK PLUGS, AIR FLOW SENSOR, CLEANED OTHER SENSORS, STILL THE SAME. THIS IS VERY DANGEROUS. I SEE IN FORUMS THAT WE ARE NOT THE ONLY ONES. IT IS EXPENSIVE TO KEEP CHASING THE PROBLEM BUT LIVES ARE AT RISK. SOMEONE IS GOING TO GET SERIOUSLY HURT BECAUSE THEIR LIMP CARS CAN'T KEEP UP WITH TRAFFIC. VW SEEMS STUMPED. THE ONLY SOLUTION I SEE IS GETTING RID OF THIS DANGEROUS CAR BUT I'D HATE TO PASS THAT RISK ONTO ANOTHER PERSON EITHER! PLUS, DEALERS PAY VERY LITTLE TO TAKE THIS OFF OF OUR HANDS FOR THE SAME REASONS. PLEASE HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099559June 4, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING 72 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TOWED TO JIM WYNN VOLKSWAGEN (2021 W MAIN ST, NORRISTOWN, PA 19403) WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO HEAR ABOUT THE POSSIBILITY OF A BUY BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098496May 29, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2013 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE ON THE PASSENGER SIDE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND SIDE PASSENGER AIR BAGS DEPLOYED. THE DRIVER WAS FATALLY INJURED DUE TO FRONTAL LOBE DAMAGE, DISLOCATION OF THE SPINE, AORTA DAMAGE, AND LACERATIONS OF THE LIVER. THE FRONT SEAT PASSENGER SUSTAINED BROKEN RIBS AND INJURIES TO THE HEAD AND EYES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED FOR DETERMINATION OF THE FAILURE THAT LED TO THE COLLISION. THE CONTACT BELIEVED THAT THE AIR BAG DEPLOYMENT CAUSED THE DEATH OF HER SON. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT INQUIRED ABOUT THE TYPE OF AIR BAGS INSTALLED IN THE VEHICLE. THE FAILURE MILEAGE WAS 77,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11098106May 26, 2018
ENGINE
MY 2011 GTI HAS HAD CONSTANT ISSUES SINCE JUST AFTER WARRATNY ENDING. SINCE PURCHASING A NEW 2011 GTI I HAVE HAD A WATER PUMP CHANGED TWICE, INTAKE MANIFOLD REPLACED FOUR TIMES , IGNITION COILS AND DECARB SERVICE TWICE IN LESS THAN 130K MILES IS CAUSE FOR CONCERN AND SHOWS A LACK OF RELIABILITY OF PARTS AND/OR WORKMANSHIP. DURING SERVICES AT 50005 MIL - FOUND CODE FAULTS RELATING TO MANIFOLD. TECHNICIAN RESET CODES. 57711 MIL - MISFIRES OCCURRED AND RETURNED TO SERVICE. FOUND ISSUES WITH FAULTY MANIFOLD. THIS WAS 4MONTHS AFTER PREVIOUS SERVICE. MANIFOLD REPLACED. 69119 MIL - MULTIPLE FAULTS FOUND. MISFIRES. MANIFOLD REPLACED, FAULTS STILL PRESENT. FOUND INTERNAL AIR LEEK. REPLACED OIL SEPARATOR. 83991 MIL - MISFIRES ON ALL CYLINDERS. LEAK IN INTAKE MANIFOLD. REPLACED INTAKE MANIFOLD. REPLACED FAULTY FUEL PUMP. DECARB RECOMMENDED AND SERVICED. 102300 MIL - MULTIPLE MISFIRES. INTAKE MANIFOLD LEAK. REPLACED INTAKE MANIFOLD, WAS TOLD THAT THERE IS A LARGE CARBON BUILD AND NEED TO DECARB. REPLACED ALL FOUR INGNITTION COILS. 119406 MIL - MULTIPLE MISFIRES. REPLACED ALL FOUR IGNITION COILS. WAS TOLD THAT THE ENGINE NEEDED A DECARB..AGAIN. 128700 MIL - MULTIPLE MISFIRES, MANIFOLD FAULTY, TOLD TO REPLACE MANIFOLD, CAMSHAFT TIMING ISSUES. HAS JUMPED TOOTH. THESE ARE ALL REPEATED AND KNOWN ISSUES THAT HAVE NOT BEEN RECTIFIED AND HAVE CONTRIBUTED TO CURRENT ISSUES AND MANY THOUSANDS OF DOLLARS IN REPAIRS. ALSO HAD THE SERPENTINE BELT REPLACED AT 110000 MILES AS IT CAME SHREDDED ENTERING THE FREEWAY. ALL MAJOR SERVICES WERE COMPLETED AT A VW DEALERSHIP. IT IS WORTH NOTING WE HAVE TWO 2011 GTI'S. THE OTHER VEHICLE HAD A BROKEN CAMSHAFT AT 96,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097899May 25, 2018
AIR BAGS
THE CAR, A 2001 VW GTI 1.8T, WAS BEING DRIVEN AT LOW (RESIDENTIAL STREET -- 25 MPH OR LESS) SPEEDS AND MADE A RIGHT TURN. THE RIGHT REAR WHEEL PROBABLY GRAZED THE CURB, OR POSSIBLY HIT A POTHOLE. THE PASSENGER SIDE AIRBAG AND SIDE CURTAIN AIRBAG DEPLOYED. THE CAR LOST POWER, POSSIBLY DUE TO THE ENGINE STALLING (IT'S A MANUAL) THOUGH THAT'S NOT CERTAIN. THE DEALER SERVICE DEPARTMENT INSPECTED THE CAR AND THEY CONFIRM THERE IS NO DAMAGE OTHER THAN THE (SUBSTANTIAL!) DAMAGE OF THE AIRBAG DEPLOYMENT. FORTUNATELY THERE WAS NOBODY IN THE PASSENGER SEAT AND TRAFFIC WAS MINIMAL SO NO ONE WAS INJURED. IT SEEMS AS THOUGH A CURB OR POTHOLE HIT SHOULD NOT HAVE BEEN ENOUGH TO CAUSE AIRBAG DEPLOYMENT. THE CAR HAS VERY LOW MILEAGE, LESS THAN 60,000, AND HAS BEEN WELL-MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097303May 22, 2018
AIR BAGS
AIRBAG ERROR LIGHT WENT ON. ALL ELECTRONICS ON STEERING WHEEL, INCLUDING HORN STOPPED WORKING. VW DEALERSHIP TECHNICIANS SAY THAT CLOCK SPRING FAILED AND WANT $654 TO FIX IT. THIS VEHICLE WAS ALREADY SERVICED UNDER CLOCK SPRING FAILURE RECALL IN 2015 (NHTSA CAMPAIN NUMBER: 15V483000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096741May 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HANLEES HILLTOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094059May 15, 2018
ENGINE, POWER TRAIN
FIRST ISSUE I HAD WAS ABOUT TWO YEARS AFTER PURCHASING MY VEHICLE WAS WITH MY GEAR BOX. I HAVE AN AUTOMATIC "DSG" TRANSMISSION WHICH BEGAN GIVING AN ERROR LIGHT TELLING ME TO TAKE MY CAR TO SERVICE IMMEDIATELY. I TOOK IT TO MY LOCAL VOLKSWAGEN DEALER WHICH ENDED UP REPLACING THE WHOLE BOX UNIT DO TO AN ELECTRICAL SENSOR NOT READING WHEN I'D ENGAGE INTO DRIVE. I WAS UNDER WARRANTY SO IT WAS COST FREE BUT ANOTHER YEAR LATER THE SAME ERROR IS COMING OUT AND WAS TOLD IT WOULD HAVE TO BE REPLACED AGAIN BUT I'M NO LONGER UNDER WARRANTY SO I'D HAVE TO PAY. I FEEL THAT'S PRETTY UNFAIR AND UNACCEPTABLE KNOWING ITS HAPPEN ONCE AND WAS REPLACED BY PROFESSIONALS YET I'M STUCK WITH THE SAME SITUATION. I FEEL THIS PART SHOULD HAVE CAME WITH SOME SORT OF GUARANTEE AFTER BEING REPLACED. I GOT THIS CAR IN NOVEMBER OF 2015 AND IT'S PRETTY SAD THAT IN UNDER 4 YEARS I'M EXPERIENCING THIS SCENARIO. NOW I FEAR OF DRIVING KNOWING THAT ERROR WILL COME ON AT SOME POINT OR WORSE SOMETHING HAPPEN WITH MY GEARS AND THE CAR BE PUT IN ANOTHER GEAR AT RANDOM. AND NOW I'M BEING PLACED IN ANOTHER SITUATION IN WHICH MY WATERPUMP IS LEAKING COOLANT WHICH I FIND VERY UPSETTING KNOWING VOLKSWAGEN HAD THIS SAME ISSUE WITH THE 201-2014 GTI MK6 AND HAD A RECALL YET IT SEEMS THE PROBLEM CONTINUES WITH THE FOLLOWING GENERATION. AND IT'S SAD TO SAY BUT I'M AT THE POINT OF CALLING CORPORATE AND SEEING WHAT THEY CAN DO BECAUSE I HAVEN'T EVEN HIT 50,000 MILES AND THIS IS HAPPENING. AND BOTH OF THIS PARTS ARE PRETTY PRICEY WHEN IT COMES TO LABOR. AT THIS POINT I CAN ONLY HOLD OFF AND SAVE TO HOPEFULLY GET THE WATER PUMP REPLACED BUT AS FAR AS FOR THE TRANSMISSON ISSUE I'LL WAIT TO SEE WHAT CAN BE DONE BECAUSE I FEEL THAT SHOULD BE RESOLVED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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