Volkswagen CC Complaints

983 consumer complaints on file.

#10938322December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937710December 27, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM VWOA IN APRIL, 2016 REGARDING MY DRIVER'S SIDE AIR BAG. IT IS NOW DECEMBER, 2016 AND MY DEALER STILL HAS NO IDEA WHEN IT MIGHT BE REPLACED. ADDITIONALLY, WHEN I TRIED TO TRADE IT IN ON A 2016 MODEL, I WAS TOLD THAT MY OLD CC WAS NOW WORTH HALF OF WHAT I HAD PAID FOR IT ONLY ONE YEAR AGO DUE TO THE DANGEROUS AIR BAGS. ALSO I WAS WARNED OF THE POSSIBILITY OF SHRAPNEL INJURY SHOULD I CONTINUE DRIVING THE CAR. YOUR HELP IN OBTAINING A PROMPT REMEDY WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937432December 26, 2016
FUEL/PROPULSION SYSTEM
MY FUEL TANK HAD UNEXPLAINED DAMAGE TO THE FUEL NECK WHICH CAUSED THE NEED FOR THE ENTIRE TANK TO BE REPLACED. THE DAMAGE CAUSED THE GAS PUMPS TO SHUTOFF AND MAKING FUELING THE VEHICLE UNSAFE. THE TANK AND NECK ARE ONE UNIT. THE DEALER NOR THE MANUFACTURER CAN EXPLAIN HOW SOMETHING LIKE THIS COULD OF OCCURRED. THE CAR WAS NEVER IN ANY SORT OF ACCIDENT NOR WAS THERE ANY SIGNS OF DAMAGE ELSEWHERE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937342December 24, 2016
STRUCTURE:BODY
UNDERBODY PROTECT SHIELD ON PASSENGER SIDE HAS TORN OFF FOUR TIMES UNDER NORMAL DRIVING CONDITIONS. THE MOST RECENT (12/23/2016) ON INTERSTATE 80 DRIVING WEST IN NEBRASKA RESULTING IN PIECES BREAKING OFF ONTO ONCOMING TRAFFIC. CAR WAS TRAVELING AT POSTED SPEEDS (APP 75MPH). ROADS WERE CLEAR, NO RAIN, GOOD HIGHWAY CONDITIONS. THIS HAS HAPPENED THREE TIMES PREVIOUSLY AND VW SUPPOSEDLY "FIXED" AT THE OWNER'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937239December 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937032December 22, 2016
AIR BAGS
ACCORDING TO THE VW DEALER I HAVE TO WAIT TO BE CALLED BUT NHTSA WEB PAGE STATES THAT FOR VEHICLES IN ZONE A (HOT AND HUMID) FROM MAY 2011 AND OLDER THE REPLACEMENT SHOULD HAVE BEEN SCHEDULED IN MAY 16, 2016. IT IS DECEMBER 2016 AND I AM STILL WAITING. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937082December 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937126December 22, 2016
STEERING
I AM RECEIVING THE ERROR MESSAGE STEERING COLUMN LOCK DEFECTIVE. THE DEALERSHIP TOLD ME THIS WAS PART OF A RECALL, THEN REVOKED THE STATEMENT AT A LATER TIME.I HAVE SEEN OTHER COMPLAINTS AND WONDER IF THIS SHOULD BE A RECALL. SEEMS TO BE A SPORADIC ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936645December 21, 2016
AIR BAGS
TAKATA RECALL - I WAS NOT INFORMED OF THE RECALL UNTIL I WENT TO TRADE IN THE VEHICLE AND WAS ADVISED I COULDN'T. THE VEHICLE IS DRIVEN BY A 17 YEAR OLD AND THE RISK OF AN ACCIDENT IS HIGHER. THIS AIRBAG IS DANGEROUS AND NO ONE ENSURES THAT VEHICLES ARE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936667December 21, 2016
AIR BAGS
"TAKATA RECALL" I HAVE BEEN WAITING ON THE DEALERSHIP TO CONTACT ME FOR A REPLACEMENT, STILL DONT HAVE THEM! I HAVE BEEN TOLD NOT TO WORRY NOT TO WORRY BECAUSE VW HASN'T HAD ANY INJURIES YET! I SURELY DONT WANT TO BE THE FIRST! AS I DRIVE MY CAR EVERYDAY I AM THINKING ABOUT THIS AIRBAG. THIS IS SCARY TO SAY THE LEAST. WHAT AM I TO DO, THERE SHOULD BE AN AUTOMATIC TRADE IN FOR A CAR WITH NO ISSUES AS THIS. PLEASE LEAD ME IN THE RIGHT DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936407December 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936498December 20, 2016
AIR BAGS, ELECTRICAL SYSTEM, STEERING
CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936260December 19, 2016
AIR BAGS
TAKATA RECALL - VOLKSWAGEN CC AIRBAG IT HAS BEEN 10 MONTHS SINCE THIS AIR BAG RECALL HAS BEEN ACTIVE AND WE ARE STILL WAITING FOR IT TO BE REPAIRED. THIS IS TOO LONG TO WAIT FOR A SAFETY ISSUE. VOLKSWAGEN SHOULD STEP UP AND DO THE RIGHT THING EVEN IF THEY HAVE TO GET SOMEONE ELSE TO FIX THIS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936033December 18, 2016
AIR BAGS
TAKATA RECALL HAS YET TO BE ADDRESSED ON MY VEHICLE. WHEN WILL VOLKSWAGEN BE ABLE TO MAKE THE REPLACEMENT? I AM CONCERNED THAT IT HAS BEEN MORE THAN NINE MONTHS WITHOUT A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935667December 16, 2016
STEERING, SUSPENSION
WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935565December 15, 2016
SUSPENSION
I NOTICED A NOISE EARLIER THIS YEAR WHILE DRIVING AND I WAS CONVINCED IT WAS FLAT SPOTS ON THE TIRES OR ROAD NOISE.. I FOUND OUT RECENTLY THAT THE TIRES ON MY CAR ARE CUPPED AND NEED REPLACED IMMEDIATELY. SO I DID SOME RESEARCH ONLINE TO FIND THAT THOUSANDS OF PEOPLE HAVE THE SAME ISSUE.. VOLKSWAGEN REFUSES THAT IT IS AN ISSUE WITH THEIR CAR!! FROM WHAT I HAVE READ THERE IS DESIGN FLAW IN THE SUSPENSION THAT CAUSES TIRE CUPPING AND FEATHERING.. I CONTACTED CONTINENTAL TIRE AND THEY EXPLAINED THAT THIS IS A COMMON ISSUE ON THESE CARS AND THAT IT IS VOLKSWAGENS RESPONSIBILITY. VOLKSWAGEN PUTS BLAME ON CONTINENTAL... HOW DO TIRES CUP THEMSELVES????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935247December 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935321December 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934939December 13, 2016
AIR BAGS
THIS IS A VERY SERIOUS SAFETY CONCERN AND THE RECALL HAS BEEN NEARLY ONE YEAR WITHOUT ANY UPDATES OR A SOLUTION TO THIS SAFETY HAZARD. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935012December 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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