Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#11549419October 11, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548958October 9, 2023
AIR BAGS
Have not heard anything since February 2023 regarding repair of driver's side air bag inflator. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling resulting in serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548908October 8, 2023
SERVICE BRAKES
On Sept. 21, 2023, I was in my 2019 Beetle and pulled into a parking place at a store. When parked, I pressed the electric start button to shut off the vehicle. When the vehicle was shut off, I got out of the car to go into the store. Luckily, I turned my head in the direction of my vehicle and saw it rolling backwards out of the parking space. In a panic, I raced back to the vehicle and jumped into the car. At that point, I had realized that I had not placed the vehicle in Park when I parked the car and it was still in Drive. At that point, I reparked the car, this time placing it in Park before I shut off the vehicle. When I came home, I told my husband what happened. He said it should be impossible to shut off a vehicle when it is in Drive. We went outside and recreated the scenario. In summary, we were able to shut off the vehicle while it was in Drive - and - when the car was placed on a slight incline, it rolled backwards all by itself. There is no alarm warning the driver that the vehicle was left in Drive. The only warning is a small message that shows up on the dash that reads " Move selector lever to position p1". It is very easy not to notice this mesage. As I had an appointment scheduled at the dealer on Oct. 4, 2023 for my NYS inspection, I expressed my concern to Basil Volkswagen in Lockport, NY. They investigated my concern and concluded that the car can be shut off when in Drive and, if parked on an incline, it will roll backwards. They stated it was my fault as I left the car in Drive. On Oct. 5, 2023, I called Volkswagen Customer Care. Candace stated I would receive an email responding to my complaint in 24 hrs. No email was received. I think this is a serious safety issue as when the car was rolling backward, it could have hit someone or another vehicle. In my eyes, there should be a mechanism in place to prevent the driver from shutting off the vehicle if it is in Drive. At a minimum, there should be an audible alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548573October 6, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547827October 2, 2023
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE THAT HAS YET TO BE FIXED DUE TO LACK OF PARTS SENT TO DEALERS. Manufacturer Recall Number69EM NHTSA Recall Number22V945 Recall StatusRecall Incomplete, remedy not yet available Summary The driver's side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546970September 27, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546576September 26, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545140September 18, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545249September 18, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Speedometer stops working. My 16 year old daughter can’t tell how fast she is going when the speedometer stops working. And the screen freezes. Cruise control does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544690September 15, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544720September 15, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544304September 13, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the dealer was not contacted regarding the recall remedy or to confirm parts availability per the recall letter received informing the contact not to notify a dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue as the number provided on the recall notice was unreachable. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544381September 13, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543687September 10, 2023
AIR BAGS
The driver's side air bag inflator may explode causing sharp metal fragments to strike driver and passengers which may cause death. This has been a known issue since January 2023. To date there is no known repair available? This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543612September 9, 2023
AIR BAGS
On my dashboard, my passenger seat airbag started going off. I brought my VW Beetle in for its 100,000-mile maintenance check and asked about the airbag. My mechanic informed me that the passenger seat airbag was failing, and if I were driving with someone and crashed, their airbag would not deploy. They told me there was nothing I could've done to prevent this, it's just the piece itself has failed. Their advisory notes were: 'Airbag light on trouble code B12251B occupied recognition sensor mat. PART #5C5959337.' I researched if my car was eligible for a recall and it is not, however I saw that VW has a recall for Takata Driver Front Airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543482September 8, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543291September 7, 2023
ENGINE
The timing chain on my 2014 r-line Turbo Volkswagen Beetle with only 45,000 miles failed and subsequently destroyed the engine. Apparently this is a known issue with VW and Audi's manufactured between 2009 - 2014. There was a class action lawsuit against VW that does not apply to our situation as the claim has passed. Why has there not been a RECALL placed on this? Now we are stuck with a $16,000 piece of junk. Please put a recall on these vehicles to protect consumers like us who are at the mercy of this unscrupulous business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541766August 30, 2023
AIR BAGS
The contact owns a 2015 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540693August 25, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540841August 25, 2023
AIR BAGS
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the air bag warning light was illuminated. The failure mileage was 10,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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